Error(s) and extremely weird behavior - ASUS K55N

SlackerITGuy

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So my dad just purchased a brand new ASUS notebook model number K55N last week. He's been using it all these days without any issues, but just today he started seeing some weird behavior with it (mostly slowness) and a couple of errors, the most noticeable being when he boots up the laptop and tries to go to, example, Control Panel or System, it hangs/freezes and then after ~30secs to a minute, it prompts something like:

"The remote procedure failed"

Accompanied by a bunch of weird numbers/letters.

As stated in the forum, attached is the .zip taken from the SF Diagnostics tool.

Please help us! ):
 

My Computer

System One

  • OS
    Windows 8.1 Pro
    Computer type
    PC/Desktop
    CPU
    Intel Core i5-2500K
    Motherboard
    ASRock Z77 Extreme4
    Memory
    8GB Corsair Vengeance DDR3 RAM
    Graphics Card(s)
    Sapphire Radeon HD 7970 GHz Vapor-X
    Sound Card
    Realtek ALC898
    Monitor(s) Displays
    BenQ XL2411T
    Screen Resolution
    1920 x 1080 @ 144Hz
    Hard Drives
    Plextor M3 Pro 128GB SSD
    WD Blue Caviar
    PSU
    Seasonic G Series 650W
    Case
    Corsair Obsidian 650D
    Cooling
    Corsair H60 and Cooler Master MegaFlow 200mm
    Keyboard
    CM Storm QuickFire Rapid (CHERRY MX Blue Switches)
    Mouse
    Corsair Raptor M45
    Browser
    Google Chrome (latest stable build)
    Antivirus
    None
I didn't notice any issues in the uploaded reports.
Please do the following:
- open Event Viewer (run eventvwr.msc from the "Run" dialog))
- expand the Custom Views category (left click on the > next to the words "Custom Views")
- right click on Administrative Events
- select "Save all Events in Custom View as..."
- save the file as Admin.evtx
- zip up the file (right click on it, select "Send to", select "Compressed (zipped) folder")
- upload it with your next post (if it's too big, then upload it to a free file-hosting service and post a link here).
 

My Computer

System One

  • OS
    Win8.1Pro - Finally!!!
    Computer type
    Laptop
    System Manufacturer/Model
    Samsung/NP780
    CPU
    Came with the laptop (i7 of some sort)
    Motherboard
    Pretty sure that it has one, but haven't checked inside the case!
    Memory
    upgraded to 12 gB from 8 gB
    Graphics Card(s)
    has switchable - Intel/ATI - Used wrong drivers, now ATI card is inop :( Will have to fix it soon!
    Sound Card
    I'm nearly deaf, so this isn't used often
    Monitor(s) Displays
    Touchscreen on laptop/32" Toshiba on HDMI (laid the Sharp TV on a mouse and cracked the screen!)
    Screen Resolution
    800x600
    Hard Drives
    One Samsung 1tB drive - 5400 rpm. Gonna switch to a 7200/10000 rpm or an SSD (if I can find $500 for a 1tB SSD!)
    - Switched to 500 gB Samsung 840 series SSD - WOW!!!
    PSU
    Why do we ask this for laptops?
    Case
    Silver with a neat Samsung logo
    Cooling
    sub-par, gotta get around to working on it soon Worked on it - still sub-par! :(
    Keyboard
    Microsoft Natural - the same one I've used since it orignally came out around 1995
    Mouse
    no Mouse - Trackball!!!!
    Internet Speed
    too slow when I'm waiting for a download to finish
    Browser
    Yes, I use this (Firefox mostly, w/IE next most)
    Antivirus
    Windows Defender and Windows Firewall
    Other Info
    I'm handsome and a snappy dresser :0)
Here it is mate.

Thanks for helping me out.
 

My Computer

System One

  • OS
    Windows 8.1 Pro
    Computer type
    PC/Desktop
    CPU
    Intel Core i5-2500K
    Motherboard
    ASRock Z77 Extreme4
    Memory
    8GB Corsair Vengeance DDR3 RAM
    Graphics Card(s)
    Sapphire Radeon HD 7970 GHz Vapor-X
    Sound Card
    Realtek ALC898
    Monitor(s) Displays
    BenQ XL2411T
    Screen Resolution
    1920 x 1080 @ 144Hz
    Hard Drives
    Plextor M3 Pro 128GB SSD
    WD Blue Caviar
    PSU
    Seasonic G Series 650W
    Case
    Corsair Obsidian 650D
    Cooling
    Corsair H60 and Cooler Master MegaFlow 200mm
    Keyboard
    CM Storm QuickFire Rapid (CHERRY MX Blue Switches)
    Mouse
    Corsair Raptor M45
    Browser
    Google Chrome (latest stable build)
    Antivirus
    None
There are piles of errors in this installation prior to the last installation date (9/20).
If the computer is less than a week old, return/exchange it for a new one.
If not, then I'd say it was time to try a reinstallation of Windows from Recovery disks (and not using the Refresh/Reset function).
 

My Computer

System One

  • OS
    Win8.1Pro - Finally!!!
    Computer type
    Laptop
    System Manufacturer/Model
    Samsung/NP780
    CPU
    Came with the laptop (i7 of some sort)
    Motherboard
    Pretty sure that it has one, but haven't checked inside the case!
    Memory
    upgraded to 12 gB from 8 gB
    Graphics Card(s)
    has switchable - Intel/ATI - Used wrong drivers, now ATI card is inop :( Will have to fix it soon!
    Sound Card
    I'm nearly deaf, so this isn't used often
    Monitor(s) Displays
    Touchscreen on laptop/32" Toshiba on HDMI (laid the Sharp TV on a mouse and cracked the screen!)
    Screen Resolution
    800x600
    Hard Drives
    One Samsung 1tB drive - 5400 rpm. Gonna switch to a 7200/10000 rpm or an SSD (if I can find $500 for a 1tB SSD!)
    - Switched to 500 gB Samsung 840 series SSD - WOW!!!
    PSU
    Why do we ask this for laptops?
    Case
    Silver with a neat Samsung logo
    Cooling
    sub-par, gotta get around to working on it soon Worked on it - still sub-par! :(
    Keyboard
    Microsoft Natural - the same one I've used since it orignally came out around 1995
    Mouse
    no Mouse - Trackball!!!!
    Internet Speed
    too slow when I'm waiting for a download to finish
    Browser
    Yes, I use this (Firefox mostly, w/IE next most)
    Antivirus
    Windows Defender and Windows Firewall
    Other Info
    I'm handsome and a snappy dresser :0)
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