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So my dad just purchased a brand new ASUS notebook model number K55N last week. He's been using it all these days without any issues, but just today he started seeing some weird behavior with it (mostly slowness) and a couple of errors, the most noticeable being when he boots up the laptop and tries to go to, example, Control Panel or System, it hangs/freezes and then after ~30secs to a minute, it prompts something like:
"The remote procedure failed"
Accompanied by a bunch of weird numbers/letters.
As stated in the forum, attached is the .zip taken from the SF Diagnostics tool.
Please help us! ):
"The remote procedure failed"
Accompanied by a bunch of weird numbers/letters.
As stated in the forum, attached is the .zip taken from the SF Diagnostics tool.
Please help us! ):
My Computer
System One
-
- OS
- Windows 8.1 Pro
- Computer type
- PC/Desktop
- CPU
- Intel Core i5-2500K
- Motherboard
- ASRock Z77 Extreme4
- Memory
- 8GB Corsair Vengeance DDR3 RAM
- Graphics Card(s)
- Sapphire Radeon HD 7970 GHz Vapor-X
- Sound Card
- Realtek ALC898
- Monitor(s) Displays
- BenQ XL2411T
- Screen Resolution
- 1920 x 1080 @ 144Hz
- Hard Drives
- Plextor M3 Pro 128GB SSD
WD Blue Caviar
- PSU
- Seasonic G Series 650W
- Case
- Corsair Obsidian 650D
- Cooling
- Corsair H60 and Cooler Master MegaFlow 200mm
- Keyboard
- CM Storm QuickFire Rapid (CHERRY MX Blue Switches)
- Mouse
- Corsair Raptor M45
- Browser
- Google Chrome (latest stable build)
- Antivirus
- None