Windows 8 and 8.1 Forums

I have been having random shut downs

  1. #1

    Posts : 2
    win 8 64 bit

    I have been having random shut downs

    Sorry, but I'm a newbie at this....I have been having random shut downs on my new all in one (Gateway) and don't know if you would call that a BSOD?
    When I come back to my pc I have to start over (start up button on side) and I get a small blue window that encourages me to send details to Microsoft....these files will be sent:
    Should I follow the BSOD posting instructions, or is this an issue for a different area?
    Thanks for your assistance.

      My System SpecsSystem Spec

  2. #2

    Posts : 21,868
    64-bit Windows 10

    Hello PalmettoQuilter, and welcome to Eight Forums.

    Yes, please follow the Blue Screen of Death (BSOD) Posting Instructions, and post back with the needed information.

    Hopefully someone will be able to help soon afterwards.
      My System SpecsSystem Spec

I have been having random shut downs

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