Windows 8 and 8.1 Forums

problems with windows 8

  1. #1

    problems with windows 8

    i installed windows 8 on my samsung (net book) laptop of screen resolution 1152 by 864, it is functioning yes, but all windows apps like store, maps ,people, are not working. when i click on them they try to launch but shortly the screen light turns off and after some minutes the pc. shuts down and restarts again. on starting, it gives an information that your pc run into a problem which led to shutting down of the pc. please help me with possible solutions, thanks.

      My System SpecsSystem Spec

  2. #2

    unsolved problem

    i downloaded the pc cleaner but i could not buy its licence key, so my problem of pc crash still remains! can either refreshing(factory reset) or running windows afresh help this? am tired and scared of pc crash, blue screen, white strips on a black screen,etc. please advise me, am a student and its affecting my studies so much!
      My System SpecsSystem Spec

  3. #3

    Welcome to Windows EightForums, odongosolo.

    What model number is your Samsung?
      My System SpecsSystem Spec

  4. #4

    Its NP-N100S-E02NG
    But will running new windows be advisable
      My System SpecsSystem Spec

  5. #5

    My sincere apology that I overlooked this. Thanks for messaging me to bring to attention.

    Did the machine come with 8 preinstalled on it or did you install?

    I'm not quite sure of your exact problem.

    If you're crashing and getting BSOD then post dump files as follows: Blue Screen of Death (BSOD) Posting Instructions

    I'm not familiar with analyzing BSOD, but I'll get someone who does.

    If no BSODs, you may want to run scannow at least 3 times: SFC /SCANNOW Command - Run in Windows 8[1]=Performance

    If that doesn't fix all files then run this with RestoreHealth option: DISM - Fixing Component Store Corruption in Windows 8
      My System SpecsSystem Spec

  6. #6

    Posts : 5,139
    Win8.1Pro - Finally!!!

    We'll need this info to troubleshoot the BSOD's: Blue Screen of Death (BSOD) Posting Instructions
      My System SpecsSystem Spec

  7. #7

    i will try this and tell back the report
      My System SpecsSystem Spec

  8. #8

    Ok. Good. Please don't hesitate to ask more questions in need be to do so.
      My System SpecsSystem Spec

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