Ho envy 6t-1200 recovery fail error

alienhotrod1995

New Member
Messages
3
Envy 6t-1200
Windows 8 pro 64 bit


My computer would not boot up into windows so I attempted to use the usb recovery disc to recover it back to factory condition. It went through hp recovery manager and restarted and showed the installing software window and restarted a couple of times. The last time it restarted it showed a blue screen stating the following.


Recovery


Your PC needs to be repaired


The boot configuration data for your pc is missing or contains errors.


File: \EFI\Microsoft\Boot\BCD
error code: 0xc000014c


You'll need to use the recovery tools on your installation media. If you don't have any installation media (like a disc or USB device), contact your system administrator or pc manufacturer.


Press Esc for UEFI Firmware Settings


I have tried to use the USB again but it will not detect it. If I hit Esc the only options that will work are f1 for system information and f2 system diagnostic. F9 boot device options, F10 bios setup, and F11 system recovery will not work and go back to the same blue screen. I have ran a quick and extensive hard drive test and a memory test and they all passed. I have tried to use a windows 8 installation disc using my external disc drive but it will not read it either.


Thank You for your help.
 
Last edited:

My Computer

System One

  • OS
    Windows 8.1 Pro 64 bit
    Computer type
    Laptop
    System Manufacturer/Model
    Hp Envy 6t-1200 CTO
    CPU
    Intel i7-3517u
    Memory
    8 GB
    Graphics Card(s)
    AMD Radeon HD 8750M
    Screen Resolution
    1366x768
    Hard Drives
    500 GB Hard Drive
    32 GB mSATA
For starters:
At work we start all repairs with a set of diagnostics. Often they find problems that weren't even expected. It's a waste of time to try to fix software on a system that has hardware problems.
Please try these free diagnostics for starters: Initial Hardware Diagnostics
Also, please ensure that you have ALL available Windows Updates (it may take several trips to get them all).

If the system is still under warranty, I'd suggest having it repaired under warranty.
 

My Computer

System One

  • OS
    Win8.1Pro - Finally!!!
    Computer type
    Laptop
    System Manufacturer/Model
    Samsung/NP780
    CPU
    Came with the laptop (i7 of some sort)
    Motherboard
    Pretty sure that it has one, but haven't checked inside the case!
    Memory
    upgraded to 12 gB from 8 gB
    Graphics Card(s)
    has switchable - Intel/ATI - Used wrong drivers, now ATI card is inop :( Will have to fix it soon!
    Sound Card
    I'm nearly deaf, so this isn't used often
    Monitor(s) Displays
    Touchscreen on laptop/32" Toshiba on HDMI (laid the Sharp TV on a mouse and cracked the screen!)
    Screen Resolution
    800x600
    Hard Drives
    One Samsung 1tB drive - 5400 rpm. Gonna switch to a 7200/10000 rpm or an SSD (if I can find $500 for a 1tB SSD!)
    - Switched to 500 gB Samsung 840 series SSD - WOW!!!
    PSU
    Why do we ask this for laptops?
    Case
    Silver with a neat Samsung logo
    Cooling
    sub-par, gotta get around to working on it soon Worked on it - still sub-par! :(
    Keyboard
    Microsoft Natural - the same one I've used since it orignally came out around 1995
    Mouse
    no Mouse - Trackball!!!!
    Internet Speed
    too slow when I'm waiting for a download to finish
    Browser
    Yes, I use this (Firefox mostly, w/IE next most)
    Antivirus
    Windows Defender and Windows Firewall
    Other Info
    I'm handsome and a snappy dresser :0)
Ok Thank You. I contacted hp and they are sending me a usb recovery disc.
 

My Computer

System One

  • OS
    Windows 8.1 Pro 64 bit
    Computer type
    Laptop
    System Manufacturer/Model
    Hp Envy 6t-1200 CTO
    CPU
    Intel i7-3517u
    Memory
    8 GB
    Graphics Card(s)
    AMD Radeon HD 8750M
    Screen Resolution
    1366x768
    Hard Drives
    500 GB Hard Drive
    32 GB mSATA
Worth running the HP Start Up Tests. Run these by tapping F2 on start up.

Worth checking the HDD.
 

My Computer

System One

  • OS
    Windows 8
    Computer type
    Laptop
    System Manufacturer/Model
    Acer 5750
    CPU
    i3
    Motherboard
    Acer
    Memory
    4GB
    Graphics Card(s)
    Intel 3000
    Sound Card
    Realtek HD Audio
    Monitor(s) Displays
    HD
    Screen Resolution
    1366x768
    Hard Drives
    750GB
    Browser
    Firefox
    Antivirus
    Avast
Back
Top