Solved BSOD issues on Windows 8 Pro

sortafrustrated

New Member
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21
I would've put the whole thing onto the subject, but there isn't enough space for that. But the short version is that I've been having BSOD issues on the aforementioned OS. These actually happened a while back after first getting a license for it, but a reset seemed to clear things up until recently, where the computer will frequently lock up for seconds at a time and will sometimes trigger a BSOD as a result. Using WhoCrashed to get a more accurate idea of what was causing it, it turns out it's the same thing that plagued me before. I doubt there's any real way to fix it short of doing yet another reset, but I was hoping I could get some sort of help on it. At least, to figure out if anything actually can be done. I've loved Windows 8 for the most part, but I've got a partition with 7 as a backup, so if I have to ditch it for now, so be it.

Anyway, attached is the most recent crash dump, if that helps.
 

My Computer

System One

  • OS
    Windows 8.1 Pro
    Computer type
    PC/Desktop
    System Manufacturer/Model
    Acer Aspire X1420G
    CPU
    AMD Athlon II X4 645, 3.1 GHz
    Motherboard
    Nvidia nForce 430 MCP61
    Memory
    4 GB
    Graphics Card(s)
    AMD Radeon HD 6570, 1 GB
    Sound Card
    Realtek Audio HD
    Monitor(s) Displays
    Acer G195WL
    Screen Resolution
    1440x900
    PSU
    220w
BSOD is caused by nvstor.sys which is an nVidia driver for your IDE controller.

Please update the driver by installing the latest chipset for your MB

OR:


  1. Device Manager ->IDE ATA/ATAPI controllers
  2. Right-click it and go to Properties "NVIDIA nForce Serial ATA Controller"
  3. On Driver tab, You should see nvstor32.sys listed
  4. On the Driver tab, click on Update Driver
  5. Choose "Browse my computer for driver software"
  6. Select "Let me pick from a list of device drivers on my computer"
  7. Select "Standard Dual Channel PCI IDE Controller".

This will change it so the generic MS driver is used rather than the problematic nVidia nvstor32.sys driver
 

My Computer

System One

  • OS
    8.1x64PWMC Ubuntu14.04x64 MintMate17x64
    Computer type
    PC/Desktop
    System Manufacturer/Model
    Home Brewed
    CPU
    I7 4970K OC'ed @4.7 GHz
    Motherboard
    MSI-Z97
    Memory
    16 GB G-Skill Trident X @2400MHZ
    Graphics Card(s)
    NVIDIA GeForce GTS 450
    Sound Card
    X-Fi Titanium Fatal1ty Professional Series
    Monitor(s) Displays
    Dual HP-W2408
    Screen Resolution
    1920X1200
    Hard Drives
    256 GB M2 sm951, (2) 500GB 850EVO, 5TB, 2 TB Seagate
    PSU
    Antec 850W
    Case
    Antec 1200
    Cooling
    Danger Den H20
    Keyboard
    Logitech
    Mouse
    Logitech Performance Mouse MX
    Internet Speed
    35/12mbps
    Browser
    Firefox
Just tried that. There's two of these, and so I did your second method with the first of them. It ended up making my computer BSOD on boot into Windows 8, so trying to reverse it and attempt on the second one.

Edit: Did the same for the second one instead of undoing it for the first. It's booting fine now, but I'll update if issues persist.
 

My Computer

System One

  • OS
    Windows 8.1 Pro
    Computer type
    PC/Desktop
    System Manufacturer/Model
    Acer Aspire X1420G
    CPU
    AMD Athlon II X4 645, 3.1 GHz
    Motherboard
    Nvidia nForce 430 MCP61
    Memory
    4 GB
    Graphics Card(s)
    AMD Radeon HD 6570, 1 GB
    Sound Card
    Realtek Audio HD
    Monitor(s) Displays
    Acer G195WL
    Screen Resolution
    1440x900
    PSU
    220w
So, it's been several months since the last time I updated. Things were working fine with the generic drivers until I updated to Windows 8.1. In doing so, it went back to using the Nvidia drivers, and I decided to just switch back to the generics. Unfortunately, doing this resulted in the computer either having a BSOD soon after booting up, or would lock up sooner or later if it managed to boot up. And the Nvidia drivers are STILL causing BSODs whenever they're used, even when using the last version ever made for them. For added reference, the motherboard's a MCP61 (nForce 430).

I'll be attaching both crashdumps in hopes of a solution coming up that isn't just "update the drivers", because I effectively can't thanks to Nvidia being a real piece of work.
 

My Computer

System One

  • OS
    Windows 8.1 Pro
    Computer type
    PC/Desktop
    System Manufacturer/Model
    Acer Aspire X1420G
    CPU
    AMD Athlon II X4 645, 3.1 GHz
    Motherboard
    Nvidia nForce 430 MCP61
    Memory
    4 GB
    Graphics Card(s)
    AMD Radeon HD 6570, 1 GB
    Sound Card
    Realtek Audio HD
    Monitor(s) Displays
    Acer G195WL
    Screen Resolution
    1440x900
    PSU
    220w

My Computer

System One

  • OS
    7601.18247.x86fre.win7sp1
    Computer type
    PC/Desktop
    System Manufacturer/Model
    Self-built Intel based
    CPU
    Pentium D 925 3.0 GHz socket 775, Presler @ ~ 3.2 GHz
    Motherboard
    Intel DQ965MT
    Memory
    Hyundai 2 GB DDR2 @ 333 MHz
    Graphics Card(s)
    ASUS DirectCU II HD7790-DC2OC-2GD5 Radeon HD 7790 2GB 128-Bit GDDR5
    Sound Card
    MOTU Traveler firewire interface
    Hard Drives
    1 Seagate Barracuda SATA II system/boot drive 80 GB, 2 Western Digital hdds - 1 is SATA II Caviar Black 1 TB attached to card (assorted media, page, temp), other is SATA I 420 GB (games, media, downloads)
    PSU
    Thermaltake 450W
    Cooling
    stock Gateway cooling, extra large fan in rear of case
    Keyboard
    Alienware/Microsoft Internet kb
    Mouse
    Logitech M510
    Internet Speed
    Optimum Online, fast for US
    Browser
    Pale Moon
    Antivirus
    Kaspersky integrated into ZoneAlarm+Antivirus
What I mean is the SATA drivers are as far as they can go without seeking out modified drivers, which may or may not work. And if it's that, then I'm at a loss, as the generic IDE/SATA drivers also cause issues. I haven't been able to really check out the actual cause with the two crashdumps I attached, since I've yet to put my few methods of doing so back on here.

Unless you're saying that the crashes in these dumps aren't due to those, but the wireless adapter or networking driver.

EDIT: Ah, now I'm seeing what you mean. I've actually had issues with the wireless adapter since installing Windows 8 itself over a year back, but with the crashes linking to nvstor in the past, I hadn't thought of it possibly being something else aside.
 

My Computer

System One

  • OS
    Windows 8.1 Pro
    Computer type
    PC/Desktop
    System Manufacturer/Model
    Acer Aspire X1420G
    CPU
    AMD Athlon II X4 645, 3.1 GHz
    Motherboard
    Nvidia nForce 430 MCP61
    Memory
    4 GB
    Graphics Card(s)
    AMD Radeon HD 6570, 1 GB
    Sound Card
    Realtek Audio HD
    Monitor(s) Displays
    Acer G195WL
    Screen Resolution
    1440x900
    PSU
    220w

My Computer

System One

  • OS
    7601.18247.x86fre.win7sp1
    Computer type
    PC/Desktop
    System Manufacturer/Model
    Self-built Intel based
    CPU
    Pentium D 925 3.0 GHz socket 775, Presler @ ~ 3.2 GHz
    Motherboard
    Intel DQ965MT
    Memory
    Hyundai 2 GB DDR2 @ 333 MHz
    Graphics Card(s)
    ASUS DirectCU II HD7790-DC2OC-2GD5 Radeon HD 7790 2GB 128-Bit GDDR5
    Sound Card
    MOTU Traveler firewire interface
    Hard Drives
    1 Seagate Barracuda SATA II system/boot drive 80 GB, 2 Western Digital hdds - 1 is SATA II Caviar Black 1 TB attached to card (assorted media, page, temp), other is SATA I 420 GB (games, media, downloads)
    PSU
    Thermaltake 450W
    Cooling
    stock Gateway cooling, extra large fan in rear of case
    Keyboard
    Alienware/Microsoft Internet kb
    Mouse
    Logitech M510
    Internet Speed
    Optimum Online, fast for US
    Browser
    Pale Moon
    Antivirus
    Kaspersky integrated into ZoneAlarm+Antivirus
Yeah, the wireless adapter driver didn't work at all, much like before. I ended up having to regrab the driver from my Windows 7 installation, which is on a separate partition. As for the chipset drivers, those ones apparently won't work; Windows spits out an error amounting to needing 64-bit drivers, while all that your link (let alone the Acer site in general) has are 32-bit. I do, however, have the 15.49 drivers through Nvidia's site, though I know those are generic by comparison.
 

My Computer

System One

  • OS
    Windows 8.1 Pro
    Computer type
    PC/Desktop
    System Manufacturer/Model
    Acer Aspire X1420G
    CPU
    AMD Athlon II X4 645, 3.1 GHz
    Motherboard
    Nvidia nForce 430 MCP61
    Memory
    4 GB
    Graphics Card(s)
    AMD Radeon HD 6570, 1 GB
    Sound Card
    Realtek Audio HD
    Monitor(s) Displays
    Acer G195WL
    Screen Resolution
    1440x900
    PSU
    220w
Device Manager install or download latest from NVIDIA.com in Legacy section.
 

My Computer

System One

  • OS
    7601.18247.x86fre.win7sp1
    Computer type
    PC/Desktop
    System Manufacturer/Model
    Self-built Intel based
    CPU
    Pentium D 925 3.0 GHz socket 775, Presler @ ~ 3.2 GHz
    Motherboard
    Intel DQ965MT
    Memory
    Hyundai 2 GB DDR2 @ 333 MHz
    Graphics Card(s)
    ASUS DirectCU II HD7790-DC2OC-2GD5 Radeon HD 7790 2GB 128-Bit GDDR5
    Sound Card
    MOTU Traveler firewire interface
    Hard Drives
    1 Seagate Barracuda SATA II system/boot drive 80 GB, 2 Western Digital hdds - 1 is SATA II Caviar Black 1 TB attached to card (assorted media, page, temp), other is SATA I 420 GB (games, media, downloads)
    PSU
    Thermaltake 450W
    Cooling
    stock Gateway cooling, extra large fan in rear of case
    Keyboard
    Alienware/Microsoft Internet kb
    Mouse
    Logitech M510
    Internet Speed
    Optimum Online, fast for US
    Browser
    Pale Moon
    Antivirus
    Kaspersky integrated into ZoneAlarm+Antivirus
As I mentioned, I already have the 15.49 (x64) drivers. I've also ordered a new wireless adapter, so here's hoping for some progress.
 

My Computer

System One

  • OS
    Windows 8.1 Pro
    Computer type
    PC/Desktop
    System Manufacturer/Model
    Acer Aspire X1420G
    CPU
    AMD Athlon II X4 645, 3.1 GHz
    Motherboard
    Nvidia nForce 430 MCP61
    Memory
    4 GB
    Graphics Card(s)
    AMD Radeon HD 6570, 1 GB
    Sound Card
    Realtek Audio HD
    Monitor(s) Displays
    Acer G195WL
    Screen Resolution
    1440x900
    PSU
    220w
New Update: Got the new adapter, but Nvidia's MCP Networking drivers still show sorta high DPC latency (about 1 ms). That could be normal, however, so I'll report back if anything happens. The newer adapter definitely works better in any case; much less ping than before, though speeds are slightly lower (not enough to make a major difference, though).
 

My Computer

System One

  • OS
    Windows 8.1 Pro
    Computer type
    PC/Desktop
    System Manufacturer/Model
    Acer Aspire X1420G
    CPU
    AMD Athlon II X4 645, 3.1 GHz
    Motherboard
    Nvidia nForce 430 MCP61
    Memory
    4 GB
    Graphics Card(s)
    AMD Radeon HD 6570, 1 GB
    Sound Card
    Realtek Audio HD
    Monitor(s) Displays
    Acer G195WL
    Screen Resolution
    1440x900
    PSU
    220w

My Computer

System One

  • OS
    7601.18247.x86fre.win7sp1
    Computer type
    PC/Desktop
    System Manufacturer/Model
    Self-built Intel based
    CPU
    Pentium D 925 3.0 GHz socket 775, Presler @ ~ 3.2 GHz
    Motherboard
    Intel DQ965MT
    Memory
    Hyundai 2 GB DDR2 @ 333 MHz
    Graphics Card(s)
    ASUS DirectCU II HD7790-DC2OC-2GD5 Radeon HD 7790 2GB 128-Bit GDDR5
    Sound Card
    MOTU Traveler firewire interface
    Hard Drives
    1 Seagate Barracuda SATA II system/boot drive 80 GB, 2 Western Digital hdds - 1 is SATA II Caviar Black 1 TB attached to card (assorted media, page, temp), other is SATA I 420 GB (games, media, downloads)
    PSU
    Thermaltake 450W
    Cooling
    stock Gateway cooling, extra large fan in rear of case
    Keyboard
    Alienware/Microsoft Internet kb
    Mouse
    Logitech M510
    Internet Speed
    Optimum Online, fast for US
    Browser
    Pale Moon
    Antivirus
    Kaspersky integrated into ZoneAlarm+Antivirus
Hm, that might explain that issue, then. I'll have to do that next time I start up the computer. As for the adapter, it's a Buffalo Airstation AC433.
 

My Computer

System One

  • OS
    Windows 8.1 Pro
    Computer type
    PC/Desktop
    System Manufacturer/Model
    Acer Aspire X1420G
    CPU
    AMD Athlon II X4 645, 3.1 GHz
    Motherboard
    Nvidia nForce 430 MCP61
    Memory
    4 GB
    Graphics Card(s)
    AMD Radeon HD 6570, 1 GB
    Sound Card
    Realtek Audio HD
    Monitor(s) Displays
    Acer G195WL
    Screen Resolution
    1440x900
    PSU
    220w
Cool. Ya, just make sure you have latest driver from their site then.

Also, if you you have a wireless n router, set it to work in n mode only (if you do not have any other things you use to connect to the router that are g or less.)
 

My Computer

System One

  • OS
    7601.18247.x86fre.win7sp1
    Computer type
    PC/Desktop
    System Manufacturer/Model
    Self-built Intel based
    CPU
    Pentium D 925 3.0 GHz socket 775, Presler @ ~ 3.2 GHz
    Motherboard
    Intel DQ965MT
    Memory
    Hyundai 2 GB DDR2 @ 333 MHz
    Graphics Card(s)
    ASUS DirectCU II HD7790-DC2OC-2GD5 Radeon HD 7790 2GB 128-Bit GDDR5
    Sound Card
    MOTU Traveler firewire interface
    Hard Drives
    1 Seagate Barracuda SATA II system/boot drive 80 GB, 2 Western Digital hdds - 1 is SATA II Caviar Black 1 TB attached to card (assorted media, page, temp), other is SATA I 420 GB (games, media, downloads)
    PSU
    Thermaltake 450W
    Cooling
    stock Gateway cooling, extra large fan in rear of case
    Keyboard
    Alienware/Microsoft Internet kb
    Mouse
    Logitech M510
    Internet Speed
    Optimum Online, fast for US
    Browser
    Pale Moon
    Antivirus
    Kaspersky integrated into ZoneAlarm+Antivirus
I do have some older stuff that can't use Wireless-G, or else I'd do just that. In any case, disabled the onboard LAN as suggested and that seemed to bring my DPC latency to normal levels (nothing above 500 us, according to LatencyMon). I'll knock on wood for the moment as this might just fully bring stability, but if anything else's discovered, I'll update again and leave any crashdumps that might be made.
 

My Computer

System One

  • OS
    Windows 8.1 Pro
    Computer type
    PC/Desktop
    System Manufacturer/Model
    Acer Aspire X1420G
    CPU
    AMD Athlon II X4 645, 3.1 GHz
    Motherboard
    Nvidia nForce 430 MCP61
    Memory
    4 GB
    Graphics Card(s)
    AMD Radeon HD 6570, 1 GB
    Sound Card
    Realtek Audio HD
    Monitor(s) Displays
    Acer G195WL
    Screen Resolution
    1440x900
    PSU
    220w
Hm, apparently not quite solved. The computer crashed while trying to start up, with BlueScreenView showing it as a IRQL_NOT_LESS_OR_EQUAL error and pointing at both ntoskrnl.exe and storport.sys, which has me concerned that it's not as easy a fix as I had hoped. Luckily, it left a crashdump, which I'll leave as an attachment.

In any case, I know this usually points at a hardware issue, or that it might be caused by something else and thus requires a clean boot/reset.
 

My Computer

System One

  • OS
    Windows 8.1 Pro
    Computer type
    PC/Desktop
    System Manufacturer/Model
    Acer Aspire X1420G
    CPU
    AMD Athlon II X4 645, 3.1 GHz
    Motherboard
    Nvidia nForce 430 MCP61
    Memory
    4 GB
    Graphics Card(s)
    AMD Radeon HD 6570, 1 GB
    Sound Card
    Realtek Audio HD
    Monitor(s) Displays
    Acer G195WL
    Screen Resolution
    1440x900
    PSU
    220w
jswpslwfx jswpslwfx.sys Thu May 15 06:28:50 2008 (482C1062) <<< not good, needs update or uninstall

nvstor64 nvstor64.sys Tue Aug 04 20:31:07 2009 (4A78D2CB) <<< the same

Recommend Windows 7.

You can try playing with different nvstor64 drivers from other chipsets, which might help. If you don't know how to or that doesn't fix it, Windows 7 is surely the way to go.
 

My Computer

System One

  • OS
    7601.18247.x86fre.win7sp1
    Computer type
    PC/Desktop
    System Manufacturer/Model
    Self-built Intel based
    CPU
    Pentium D 925 3.0 GHz socket 775, Presler @ ~ 3.2 GHz
    Motherboard
    Intel DQ965MT
    Memory
    Hyundai 2 GB DDR2 @ 333 MHz
    Graphics Card(s)
    ASUS DirectCU II HD7790-DC2OC-2GD5 Radeon HD 7790 2GB 128-Bit GDDR5
    Sound Card
    MOTU Traveler firewire interface
    Hard Drives
    1 Seagate Barracuda SATA II system/boot drive 80 GB, 2 Western Digital hdds - 1 is SATA II Caviar Black 1 TB attached to card (assorted media, page, temp), other is SATA I 420 GB (games, media, downloads)
    PSU
    Thermaltake 450W
    Cooling
    stock Gateway cooling, extra large fan in rear of case
    Keyboard
    Alienware/Microsoft Internet kb
    Mouse
    Logitech M510
    Internet Speed
    Optimum Online, fast for US
    Browser
    Pale Moon
    Antivirus
    Kaspersky integrated into ZoneAlarm+Antivirus
Other than the other chipset thing, I'm probably stuck with the version of nvstor64 that I've got; 8/4/2009's the last version from Nvidia's site, though I could roll back to the version it had to begin with. As for jswpslwfx, I've no idea how to go about updating that. I know it pertains to wireless drivers, so maybe that? I'm ashamed I'm not as knowledgeable on this as I probably should be.
 

My Computer

System One

  • OS
    Windows 8.1 Pro
    Computer type
    PC/Desktop
    System Manufacturer/Model
    Acer Aspire X1420G
    CPU
    AMD Athlon II X4 645, 3.1 GHz
    Motherboard
    Nvidia nForce 430 MCP61
    Memory
    4 GB
    Graphics Card(s)
    AMD Radeon HD 6570, 1 GB
    Sound Card
    Realtek Audio HD
    Monitor(s) Displays
    Acer G195WL
    Screen Resolution
    1440x900
    PSU
    220w
Some more updates. It turns out that the newer adapter not only won't help too much with the issues at hand, but is vastly slower (older one gets the full speed of my internet, roughly 15.5 Mbps; the Buffalo adapter only got 1-5 Mbps). As I'm back to the drawing board there, I'm back to using the original adapter I've been using and trucking along. During the time, however, I have had the computer "zombie" twice (attempt to shut down, but never actually finishes and forces me to hold the power button to force it off), pausing when it's close to that from time to time. However, another BSOD popped up, this time being KERNEL_SECURITY_CHECK_FAILURE and pointing solely at ntoskrnl. I'm willing to bet it's the same issues already mentioned, but in case it's something else, I'll be attaching the new crashdump. Unlike the previous three, this one's actually larger in size.

As an aside, I've since come to the realization that there IS a single higher version of the SATA controller, but it's not intended for the chipset I use (it's meant for nForce 5 chipsets or better). I'm considering trying that to see if 8.1 regains some stability; failing that, I'm not sure of what to do past just going back to Windows 7.
 
Last edited:

My Computer

System One

  • OS
    Windows 8.1 Pro
    Computer type
    PC/Desktop
    System Manufacturer/Model
    Acer Aspire X1420G
    CPU
    AMD Athlon II X4 645, 3.1 GHz
    Motherboard
    Nvidia nForce 430 MCP61
    Memory
    4 GB
    Graphics Card(s)
    AMD Radeon HD 6570, 1 GB
    Sound Card
    Realtek Audio HD
    Monitor(s) Displays
    Acer G195WL
    Screen Resolution
    1440x900
    PSU
    220w
Please Download & Run the attached file as Admin.

Attach the SFDebug folder to your next post.
 

My Computer

System One

  • OS
    Windows 8.1 Enterprise
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