Need Help w/ BSOD on Laptop

deethy

New Member
Messages
2
Location
NJ
Hello, I'm looking for some help with my new laptop. I bought it not too long ago and the last three months I've been getting a BSOD once a month. When I look at the error details it gives me this:

090913-50328-01.dmp
sysdata.xml
MEMORY.DMP
WERInternalMetadata.xml

Another thing I noticed, although I'm not sure if this is worth noting, is that the BSOD only seems to happen when I leave my laptop running, untouched, with the battery in. I attached the file from the diagnostic tool as well. Thank you for any help.
 

My Computer

System One

  • OS
    Windows 8
    Computer type
    Laptop
This device is disabled. Is this deliberate? If so, why?
Intel(R) Centrino(R) Wireless Bluetooth(R) 4.0 + High Speed Adapter USB\VID_8087&PID_07DA\6&2E2F5DEF&0&3 This device is disabled.

There are 2 errors due to memory corruption and a Memory Management error - I'd suggest running this free memory diagnostic: Memory Diagnostics
If you have difficulty running it, post back for some additional suggestions
You can also try running Prime95's Blend test from within Windows ( Prime95 )

Please update these older drivers. Links are included to assist in looking up the source of the drivers. If unable to find an update, please remove (un-install) the program responsible for that driver. DO NOT manually delete/rename the driver as it may make the system unbootable! :

LhdX64.sys Mon Jan 11 10:06:58 2010 (4B4B3E92)
Lenovo HD Disk Driver
http://www.carrona.org/drivers/driver.php?id=LhdX64.sys

If all of this doesn't stop the BSOD's, please run Driver Verifier according to these instructions: Driver Verifier Settings



Analysis:
The following is for informational purposes only.
Code:
[font=lucida console]**************************Mon Sep  9 00:29:12.603 2013 (UTC - 4:00)**************************
Loading Dump File [C:\Users\John\SysnativeBSODApps\090913-50328-01.dmp]
Windows 8 Kernel Version 9200 MP (4 procs) Free x64
Built by: [B]9200[/B].16628.amd64fre.win8_gdr.130531-1504
System Uptime:[B]15 days 0:35:43.594[/B]
Probably caused by :[B]memory_corruption ( nt!MiProtectPrivateMemory+22a )[/B]
BugCheck [B]50, {fffffba37e79c858, 0, fffff80286848d52, 2}[/B]
BugCheck Info: [url=http://www.carrona.org/bsodindx.html#0x00000050]PAGE_FAULT_IN_NONPAGED_AREA (50)[/url]
Arguments: 
Arg1: fffffba37e79c858, memory referenced.
Arg2: 0000000000000000, value 0 = read operation, 1 = write operation.
Arg3: fffff80286848d52, If non-zero, the instruction address which referenced the bad memory
    address.
Arg4: 0000000000000002, (reserved)
BUGCHECK_STR:  AV
DEFAULT_BUCKET_ID:  WIN8_DRIVER_FAULT
PROCESS_NAME:  svchost.exe
FAILURE_BUCKET_ID: [B]AV_nt!MiProtectPrivateMemory[/B]
CPUID:        "Intel(R) Core(TM) i5-3230M CPU @ 2.60GHz"
MaxSpeed:     2600
CurrentSpeed: [B]2594[/B]
  BIOS Version                  71CN44WW(V1.17)
  BIOS Release Date             04/03/2013
  Manufacturer                  LENOVO
  Product Name                  20210
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
**************************Sat Aug 24 10:27:39.438 2013 (UTC - 4:00)**************************
Loading Dump File [C:\Users\John\SysnativeBSODApps\082413-41984-01.dmp]
Windows 8 Kernel Version 9200 MP (4 procs) Free x64
Built by: [B]9200[/B].16628.amd64fre.win8_gdr.130531-1504
System Uptime:[B]5 days 11:20:35.090[/B]
Probably caused by :[B]memory_corruption ( nt!MiGetWorkingSetInfoList+399 )[/B]
BugCheck [B]50, {fffffb7955377d18, 0, fffff8004f320715, 2}[/B]
BugCheck Info: [url=http://www.carrona.org/bsodindx.html#0x00000050]PAGE_FAULT_IN_NONPAGED_AREA (50)[/url]
Arguments: 
Arg1: fffffb7955377d18, memory referenced.
Arg2: 0000000000000000, value 0 = read operation, 1 = write operation.
Arg3: fffff8004f320715, If non-zero, the instruction address which referenced the bad memory
    address.
Arg4: 0000000000000002, (reserved)
BUGCHECK_STR:  AV
DEFAULT_BUCKET_ID:  WIN8_DRIVER_FAULT
PROCESS_NAME:  WinSAT.exe
FAILURE_BUCKET_ID: [B]AV_nt!MiGetWorkingSetInfoList[/B]
CPUID:        "Intel(R) Core(TM) i5-3230M CPU @ 2.60GHz"
MaxSpeed:     2600
CurrentSpeed: [B]2594[/B]
  BIOS Version                  71CN44WW(V1.17)
  BIOS Release Date             04/03/2013
  Manufacturer                  LENOVO
  Product Name                  20210
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
**************************Thu Aug  8 21:27:06.647 2013 (UTC - 4:00)**************************
Loading Dump File [C:\Users\John\SysnativeBSODApps\080813-42531-01.dmp]
Windows 8 Kernel Version 9200 MP (4 procs) Free x64
Built by: [B]9200[/B].16628.amd64fre.win8_gdr.130531-1504
System Uptime:[B]9 days 1:37:08.617[/B]
Probably caused by :[B]ntkrnlmp.exe ( nt! ?? ::FNODOBFM::`string'+346c6 )[/B]
BugCheck [B]1A, {41287, 40, 0, 0}[/B]
BugCheck Info: [url=http://www.carrona.org/bsodindx.html#0x0000001A]MEMORY_MANAGEMENT (1a)[/url]
Arguments: 
Arg1: 0000000000041287, An illegal page fault occurred while holding working set synchronization.
    Parameter 2 contains the referenced virtual address.
Arg2: 0000000000000040
Arg3: 0000000000000000
Arg4: 0000000000000000
BUGCHECK_STR:  0x1a_41287
PROCESS_NAME:  svchost.exe
FAILURE_BUCKET_ID: [B]0x1a_41287_nt!_??_::FNODOBFM::_string_[/B]
CPUID:        "Intel(R) Core(TM) i5-3230M CPU @ 2.60GHz"
MaxSpeed:     2600
CurrentSpeed: [B]2594[/B]
  BIOS Version                  71CN44WW(V1.17)
  BIOS Release Date             04/03/2013
  Manufacturer                  LENOVO
  Product Name                  20210
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
[/font]

3rd Party Drivers:
The following is for information purposes only.
Any drivers in red should be updated or removed from your system. And should have been discussed in the body of my post.
Code:
[font=lucida console]**************************Mon Sep  9 00:29:12.603 2013 (UTC - 4:00)**************************
[COLOR=RED][B]LhdX64.sys                  Mon Jan 11 10:06:58 2010 (4B4B3E92)[/B][/COLOR]
AcpiVpc.sys                 Mon May 14 21:18:53 2012 (4FB1AEFD)
Rt630x64.sys                Tue Jun 12 09:37:53 2012 (4FD74631)
IntcDAud.sys                Tue Jun 19 10:40:51 2012 (4FE08F73)
HECIx64.sys                 Mon Jul  2 18:14:58 2012 (4FF21D62)
iwdbus.sys                  Mon Jul 23 16:19:17 2012 (500DB1C5)
X5XSEx_Pr148.Sys            Thu Aug  2 08:51:27 2012 (501A77CF)
dump_iaStorA.sys            Sat Sep  1 21:01:24 2012 (5042AFE4)
iaStorA.sys                 Sat Sep  1 21:01:24 2012 (5042AFE4)
ETD.sys                     Tue Sep  4 23:29:17 2012 (5046C70D)
usb3Hub.sys                 Wed Sep 26 07:04:00 2012 (5062E120)
XHCIPort.sys                Wed Sep 26 07:04:01 2012 (5062E121)
rtsuvc.sys                  Wed Oct 17 03:34:30 2012 (507E5F86)
intelppm.sys                Mon Nov  5 22:55:02 2012 (50988A16)
AMPPAL.sys                  Tue Nov 13 11:22:15 2012 (50A273B7)
NETwew00.sys                Thu Nov 22 16:16:57 2012 (50AE9649)
RTKVHD64.sys                Tue Dec 11 07:52:01 2012 (50C72C71)
igdkmd64.sys                Wed Dec 12 19:42:26 2012 (50C92472)
avgmfx64.sys                Sun Jun 30 19:28:29 2013 (51D0BF1D)
avgwfpa.sys                 Mon Jul  8 19:16:26 2013 (51DB484A)
avgrkx64.sys                Tue Jul  9 19:18:30 2013 (51DC9A46)
avgldx64.sys                Fri Jul 19 19:33:11 2013 (51E9CCB7)
avgloga.sys                 Fri Jul 19 19:33:16 2013 (51E9CCBC)
avgidsha.sys                Fri Jul 19 19:33:32 2013 (51E9CCCC)
avgidsdrivera.sys           Fri Jul 19 19:33:34 2013 (51E9CCCE)
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
**************************Sat Aug 24 10:27:39.438 2013 (UTC - 4:00)**************************
mbam.sys                    Thu Feb 28 15:33:07 2013 (512FBF03)
[/font]
http://www.carrona.org/drivers/driver.php?id=LhdX64.sys
http://www.carrona.org/drivers/driver.php?id=AcpiVpc.sys
http://www.carrona.org/drivers/driver.php?id=Rt630x64.sys
http://www.carrona.org/drivers/driver.php?id=IntcDAud.sys
http://www.carrona.org/drivers/driver.php?id=HECIx64.sys
http://www.carrona.org/drivers/driver.php?id=iwdbus.sys
X5XSEx_Pr148.Sys - this driver hasn't been added to the DRT as of this run. Please search Google/Bing for the driver if additional information is needed.
http://www.carrona.org/drivers/driver.php?id=dump_iaStorA.sys
http://www.carrona.org/drivers/driver.php?id=iaStorA.sys
http://www.carrona.org/drivers/driver.php?id=ETD.sys
usb3Hub.sys - this driver hasn't been added to the DRT as of this run. Please search Google/Bing for the driver if additional information is needed.
XHCIPort.sys - this driver hasn't been added to the DRT as of this run. Please search Google/Bing for the driver if additional information is needed.
http://www.carrona.org/drivers/driver.php?id=rtsuvc.sys
http://www.carrona.org/drivers/driver.php?id=intelppm.sys
http://www.carrona.org/drivers/driver.php?id=AMPPAL.sys
NETwew00.sys - this driver hasn't been added to the DRT as of this run. Please search Google/Bing for the driver if additional information is needed.
http://www.carrona.org/drivers/driver.php?id=RTKVHD64.sys
http://www.carrona.org/drivers/driver.php?id=igdkmd64.sys
http://www.carrona.org/drivers/driver.php?id=avgmfx64.sys
http://www.carrona.org/drivers/driver.php?id=avgwfpa.sys
http://www.carrona.org/drivers/driver.php?id=avgrkx64.sys
http://www.carrona.org/drivers/driver.php?id=avgldx64.sys
http://www.carrona.org/drivers/driver.php?id=avgloga.sys
http://www.carrona.org/drivers/driver.php?id=avgidsha.sys
http://www.carrona.org/drivers/driver.php?id=avgidsdrivera.sys
http://www.carrona.org/drivers/driver.php?id=mbam.sys
 

My Computer

System One

  • OS
    Win8.1Pro - Finally!!!
    Computer type
    Laptop
    System Manufacturer/Model
    Samsung/NP780
    CPU
    Came with the laptop (i7 of some sort)
    Motherboard
    Pretty sure that it has one, but haven't checked inside the case!
    Memory
    upgraded to 12 gB from 8 gB
    Graphics Card(s)
    has switchable - Intel/ATI - Used wrong drivers, now ATI card is inop :( Will have to fix it soon!
    Sound Card
    I'm nearly deaf, so this isn't used often
    Monitor(s) Displays
    Touchscreen on laptop/32" Toshiba on HDMI (laid the Sharp TV on a mouse and cracked the screen!)
    Screen Resolution
    800x600
    Hard Drives
    One Samsung 1tB drive - 5400 rpm. Gonna switch to a 7200/10000 rpm or an SSD (if I can find $500 for a 1tB SSD!)
    - Switched to 500 gB Samsung 840 series SSD - WOW!!!
    PSU
    Why do we ask this for laptops?
    Case
    Silver with a neat Samsung logo
    Cooling
    sub-par, gotta get around to working on it soon Worked on it - still sub-par! :(
    Keyboard
    Microsoft Natural - the same one I've used since it orignally came out around 1995
    Mouse
    no Mouse - Trackball!!!!
    Internet Speed
    too slow when I'm waiting for a download to finish
    Browser
    Yes, I use this (Firefox mostly, w/IE next most)
    Antivirus
    Windows Defender and Windows Firewall
    Other Info
    I'm handsome and a snappy dresser :0)
I'm not sure why that is disabled, but thanks for the help, I'll definitely try all these.
 

My Computer

System One

  • OS
    Windows 8
    Computer type
    Laptop
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