Solved Random BSODs

A

Arosj

New Member
Messages
3
Hello,

I have recently replaced my motherboard and my processor and since the upgrade I have been experiencing random bluescreens. At the time I was running win7 and the error codes I got were:
irql_not_less_or_equal
page_fault_in_nonpaged_area
system_thread_exception_not_handled

I ran memtest86+ for 20h without finding any errors and began suspecting it was a driver issue.
Did a fresh install of win7 but the problems continued and I figured I'd try win8 instead.

The bluescreens seemed to go away for a couple of days but now they've returned. WhoCrashed suggests that it's related to my video card (nvidia gtx 580, drivers v320.49) but I can't tell if I damaged the card in the upgrade or if it's the drivers. The card and the same drivers were used in the old setup without problems.

Thank you for any help!
 

My Computer

System One

  • OS
    Windows 8
Unplug the system from the wall, remove the video card (using anti-static precautions), clean the slot out with canned air, reinsert the video card making sure that it's firmly and correctly seated, reconnect everything (making sure everything is firmly connected) and test.

You have 4 hard drives. What is the make/model/wattage and age of your Power Supply?

SSD's were temperamental when they first came out, but their reliability has improved greatly over the last year or two. There are 2 things that MUST be checked on systems with BSOD's and SSD's:
1) That the SSD firmware is the latest available for the SSD
2) That the storage controller drivers on the motherboard are the most recent. They must date from late 2012 or later. This is ALL controllers, not just the one that the SSD is attached to.
Click to expand...

These devices have problems in Device Manager:
SM Bus Controller PCI\VEN_8086&DEV_8C22&SUBSYS_50011458&REV_04\3&11583659&0&FB The drivers for this device are not installed.

Microsoft Basic Display Adapter PCI\VEN_8086&DEV_0412&SUBSYS_D0001458&REV_06\3&11583659&0&10 This device is not working properly because Windows cannot load the drivers required for this device.
Click to expand...
The first one is likely a part of your chipset drivers - please install them. The second is likely related to your video card - have you installed the latest, Win8 compatible drivers for your nVidia card (available from Drivers | GeForce )?

I'm pretty certain that this is a problem with the hardware on the video card (you've replaced the drivers numerous times without success). After you've removed/reinstalled the video card (and given us the specs on your PSU) then I'd suggest trying the video stress tests listed here: Additional Hardware Diagnostics

The final test will be to replace the video card with another one (if you have another one on hand that you know is good). If you don't have one, then you'll have to purchase one. Please be sure to purchase it from a retailer that will allow returns and full refunds of your money (in case you don't need it). This could also (for example) be a problem with the motherboard (I ran into this at work last week) - so be sure to complete all tests.

Analysis:
The following is for informational purposes only.
Code: 
[FONT=lucida console]**************************Thu Sep  5 13:31:44.579 2013 (UTC - 4:00)**************************
Loading Dump File [C:\Users\John\SysnativeBSODApps\090513-6937-01.dmp]
Windows 8 Kernel Version 9200 MP (8 procs) Free x64
Built by: [B]9200[/B].16628.amd64fre.win8_gdr.130531-1504
System Uptime:[B]0 days 0:08:53.190[/B]
Probably caused by :[B]dxgmms1.sys ( dxgmms1!VidMmInterface+2b674 )[/B]
BugCheck [B]1000007E, {ffffffffc0000005, fffff88003e624f4, fffff8800368e188, fffff8800368d9c0}[/B]
BugCheck Info: [URL="http://www.carrona.org/bsodindx.html#0x1000007E"]SYSTEM_THREAD_EXCEPTION_NOT_HANDLED_M (1000007e)[/URL]
Arguments: 
Arg1: ffffffffc0000005, The exception code that was not handled
Arg2: fffff88003e624f4, The address that the exception occurred at
Arg3: fffff8800368e188, Exception Record Address
Arg4: fffff8800368d9c0, Context Record Address
PROCESS_NAME:  System
BUGCHECK_STR:  AV
DEFAULT_BUCKET_ID:  WIN8_DRIVER_FAULT
FAILURE_BUCKET_ID: [B]AV_dxgmms1!VidMmInterface[/B]
CPUID:        "Intel(R) Core(TM) i7-4770K CPU @ 3.50GHz"
MaxSpeed:     3500
CurrentSpeed: [B]3500[/B]
  BIOS Version                  F4
  BIOS Release Date             05/16/2013
  Manufacturer                  Gigabyte Technology Co., Ltd.
  Product Name                  Z87-D3HP
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
**************************Thu Sep  5 13:19:04.230 2013 (UTC - 4:00)**************************
Loading Dump File [C:\Users\John\SysnativeBSODApps\090513-9359-01.dmp]
Windows 8 Kernel Version 9200 MP (8 procs) Free x64
Built by: [B]9200[/B].16628.amd64fre.win8_gdr.130531-1504
System Uptime:[B]0 days 0:20:36.841[/B]
Probably caused by :[B]ntkrnlmp.exe ( nt!NtWaitForSingleObject+86 )[/B]
BugCheck [B]3B, {c0000005, fffff8006a8b6486, fffff88009f0a090, 0}[/B]
BugCheck Info: [URL="http://www.carrona.org/bsodindx.html#0x0000003B"]SYSTEM_SERVICE_EXCEPTION (3b)[/URL]
Arguments: 
Arg1: 00000000c0000005, Exception code that caused the bugcheck
Arg2: fffff8006a8b6486, Address of the instruction which caused the bugcheck
Arg3: fffff88009f0a090, Address of the context record for the exception that caused the bugcheck
Arg4: 0000000000000000, zero.
BUGCHECK_STR:  0x3B
DEFAULT_BUCKET_ID:  WIN8_DRIVER_FAULT
PROCESS_NAME:  vmt.exe
FAILURE_BUCKET_ID: [B]0x3B_nt!NtWaitForSingleObject[/B]
CPUID:        "Intel(R) Core(TM) i7-4770K CPU @ 3.50GHz"
MaxSpeed:     3500
CurrentSpeed: [B]3500[/B]
  BIOS Version                  F4
  BIOS Release Date             05/16/2013
  Manufacturer                  Gigabyte Technology Co., Ltd.
  Product Name                  Z87-D3HP
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
**************************Thu Sep  5 12:57:20.600 2013 (UTC - 4:00)**************************
Loading Dump File [C:\Users\John\SysnativeBSODApps\090513-9734-01.dmp]
Windows 8 Kernel Version 9200 MP (8 procs) Free x64
Built by: [B]9200[/B].16628.amd64fre.win8_gdr.130531-1504
System Uptime:[B]0 days 0:14:46.213[/B]
Probably caused by :[B]dxgmms1.sys ( dxgmms1!VidMmInterface+13914 )[/B]
BugCheck [B]10E, {1f, fffff8a00962e540, 0, 834a}[/B]
BugCheck Info: [URL="http://www.carrona.org/bsodindx.html#0x0000010E"]VIDEO_MEMORY_MANAGEMENT_INTERNAL (10e)[/URL]
Arguments: 
Arg1: 000000000000001f, The subtype of the bugcheck:
Arg2: fffff8a00962e540
Arg3: 0000000000000000
Arg4: 000000000000834a
BUGCHECK_STR:  0x10e_1f
PROCESS_NAME:  System
FAILURE_BUCKET_ID: [B]0x10e_1f_dxgmms1!VidMmInterface[/B]
CPUID:        "Intel(R) Core(TM) i7-4770K CPU @ 3.50GHz"
MaxSpeed:     3500
CurrentSpeed: [B]3500[/B]
  BIOS Version                  F4
  BIOS Release Date             05/16/2013
  Manufacturer                  Gigabyte Technology Co., Ltd.
  Product Name                  Z87-D3HP
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
**************************Thu Sep  5 12:21:02.042 2013 (UTC - 4:00)**************************
Loading Dump File [C:\Users\John\SysnativeBSODApps\090513-7187-01.dmp]
Windows 8 Kernel Version 9200 MP (8 procs) Free x64
Built by: [B]9200[/B].16581.amd64fre.win8_gdr.130410-1505
System Uptime:[B]0 days 0:00:33.653[/B]
Probably caused by :[B]ntkrnlmp.exe ( nt!KiCommitThreadWait+655 )[/B]
BugCheck [B]3B, {c0000005, fffff8020790cbe7, fffff88009652f90, 0}[/B]
BugCheck Info: [URL="http://www.carrona.org/bsodindx.html#0x0000003B"]SYSTEM_SERVICE_EXCEPTION (3b)[/URL]
Arguments: 
Arg1: 00000000c0000005, Exception code that caused the bugcheck
Arg2: fffff8020790cbe7, Address of the instruction which caused the bugcheck
Arg3: fffff88009652f90, Address of the context record for the exception that caused the bugcheck
Arg4: 0000000000000000, zero.
BUGCHECK_STR:  0x3B
DEFAULT_BUCKET_ID:  WIN8_DRIVER_FAULT
PROCESS_NAME:  svchost.exe
FAILURE_BUCKET_ID: [B]0x3B_nt!KiCommitThreadWait[/B]
CPUID:        "Intel(R) Core(TM) i7-4770K CPU @ 3.50GHz"
MaxSpeed:     3500
CurrentSpeed: [B]3500[/B]
  BIOS Version                  F4
  BIOS Release Date             05/16/2013
  Manufacturer                  Gigabyte Technology Co., Ltd.
  Product Name                  Z87-D3HP
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
**************************Wed Sep  4 16:38:32.776 2013 (UTC - 4:00)**************************
Loading Dump File [C:\Users\John\SysnativeBSODApps\090413-6890-01.dmp]
Windows 8 Kernel Version 9200 MP (8 procs) Free x64
Built by: [B]9200[/B].16384.amd64fre.win8_rtm.120725-1247
System Uptime:[B]0 days 0:57:24.388[/B]
*** WARNING: Unable to verify timestamp for WdFilter.sys
*** ERROR: Module load completed but symbols could not be loaded for WdFilter.sys
Probably caused by :[B]WdFilter.sys ( WdFilter+175d0 )[/B]
BugCheck [B]3B, {c0000005, fffff803b943b6b6, fffff8800735f3d0, 0}[/B]
BugCheck Info: [URL="http://www.carrona.org/bsodindx.html#0x0000003B"]SYSTEM_SERVICE_EXCEPTION (3b)[/URL]
Arguments: 
Arg1: 00000000c0000005, Exception code that caused the bugcheck
Arg2: fffff803b943b6b6, Address of the instruction which caused the bugcheck
Arg3: fffff8800735f3d0, Address of the context record for the exception that caused the bugcheck
Arg4: 0000000000000000, zero.
BUGCHECK_STR:  0x3B
DEFAULT_BUCKET_ID:  WIN8_DRIVER_FAULT
PROCESS_NAME:  SearchProtocol
FAILURE_BUCKET_ID: [B]0x3B_WdFilter+175d0[/B]
CPUID:        "Intel(R) Core(TM) i7-4770K CPU @ 3.50GHz"
MaxSpeed:     3500
CurrentSpeed: [B]3500[/B]
  BIOS Version                  F4
  BIOS Release Date             05/16/2013
  Manufacturer                  Gigabyte Technology Co., Ltd.
  Product Name                  Z87-D3HP
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
**************************Wed Sep  4 15:26:48.658 2013 (UTC - 4:00)**************************
Loading Dump File [C:\Users\John\SysnativeBSODApps\090413-8531-01.dmp]
Windows 8 Kernel Version 9200 MP (8 procs) Free x64
Built by: [B]9200[/B].16384.amd64fre.win8_rtm.120725-1247
System Uptime:[B]0 days 0:00:16.272[/B]
Probably caused by :[B]memory_corruption ( nt!MmExtendSection+35 )[/B]
BugCheck [B]3B, {c0000005, fffff802ec48de69, fffff88009e59cb0, 0}[/B]
BugCheck Info: [URL="http://www.carrona.org/bsodindx.html#0x0000003B"]SYSTEM_SERVICE_EXCEPTION (3b)[/URL]
Arguments: 
Arg1: 00000000c0000005, Exception code that caused the bugcheck
Arg2: fffff802ec48de69, Address of the instruction which caused the bugcheck
Arg3: fffff88009e59cb0, Address of the context record for the exception that caused the bugcheck
Arg4: 0000000000000000, zero.
BUGCHECK_STR:  0x3B
DEFAULT_BUCKET_ID:  WIN8_DRIVER_FAULT
PROCESS_NAME:  svchost.exe
FAILURE_BUCKET_ID: [B]0x3B_nt!MmExtendSection[/B]
CPUID:        "Intel(R) Core(TM) i7-4770K CPU @ 3.50GHz"
MaxSpeed:     3500
CurrentSpeed: [B]3500[/B]
  BIOS Version                  F4
  BIOS Release Date             05/16/2013
  Manufacturer                  Gigabyte Technology Co., Ltd.
  Product Name                  Z87-D3HP
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
[/FONT]

3rd Party Drivers:
The following is for information purposes only.
Any drivers in red should be updated or removed from your system. And should have been discussed in the body of my post.
Code: 
[FONT=lucida console]**************************Thu Sep  5 13:31:44.579 2013 (UTC - 4:00)**************************
dump_storahci.sys           Wed Jul 25 22:30:35 2012 (5010ABCB)
intelppm.sys                Mon Nov  5 22:55:02 2012 (50988A16)
HECIx64.sys                 Mon Dec 17 14:32:21 2012 (50CF7345)
nvhda64v.sys                Mon Feb 25 00:27:35 2013 (512AF647)
e1d63x64.sys                Tue Feb 26 19:23:53 2013 (512D5219)
nvlddmkm.sys                Fri Jun 21 05:06:16 2013 (51C41788)
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
**************************Thu Sep  5 12:57:20.600 2013 (UTC - 4:00)**************************
bxvbda.sys                  Mon Jul 23 19:30:50 2012 (500DDEAA)
evbda.sys                   Tue Jul 24 08:22:19 2012 (500E937B)
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
**************************Thu Sep  5 12:21:02.042 2013 (UTC - 4:00)**************************
intelppm.sys                Wed Jul 25 22:26:48 2012 (5010AAE8)
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
**************************Wed Sep  4 16:38:32.776 2013 (UTC - 4:00)**************************
nvlddmkm.sys                Fri Jan 18 08:22:15 2013 (50F94C87)
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
**************************Wed Sep  4 15:26:48.658 2013 (UTC - 4:00)**************************
nvlddmkm.sys                Mon Jun 18 16:47:19 2012 (4FDF93D7)
[/FONT]
http://www.carrona.org/drivers/driver.php?id=dump_storahci.sys
http://www.carrona.org/drivers/driver.php?id=intelppm.sys
http://www.carrona.org/drivers/driver.php?id=HECIx64.sys
http://www.carrona.org/drivers/driver.php?id=nvhda64v.sys
http://www.carrona.org/drivers/driver.php?id=e1d63x64.sys
http://www.carrona.org/drivers/driver.php?id=nvlddmkm.sys
http://www.carrona.org/drivers/driver.php?id=bxvbda.sys
http://www.carrona.org/drivers/driver.php?id=evbda.sys
http://www.carrona.org/drivers/driver.php?id=intelppm.sys
http://www.carrona.org/drivers/driver.php?id=nvlddmkm.sys
http://www.carrona.org/drivers/driver.php?id=nvlddmkm.sys
 

My Computer

System One

  • OS
    Win8.1Pro - Finally!!!
    Computer type
    Laptop
    System Manufacturer/Model
    Samsung/NP780
    CPU
    Came with the laptop (i7 of some sort)
    Motherboard
    Pretty sure that it has one, but haven't checked inside the case!
    Memory
    upgraded to 12 gB from 8 gB
    Graphics Card(s)
    has switchable - Intel/ATI - Used wrong drivers, now ATI card is inop :( Will have to fix it soon!
    Sound Card
    I'm nearly deaf, so this isn't used often
    Monitor(s) Displays
    Touchscreen on laptop/32" Toshiba on HDMI (laid the Sharp TV on a mouse and cracked the screen!)
    Screen Resolution
    800x600
    Hard Drives
    One Samsung 1tB drive - 5400 rpm. Gonna switch to a 7200/10000 rpm or an SSD (if I can find $500 for a 1tB SSD!)
    - Switched to 500 gB Samsung 840 series SSD - WOW!!!
    PSU
    Why do we ask this for laptops?
    Case
    Silver with a neat Samsung logo
    Cooling
    sub-par, gotta get around to working on it soon Worked on it - still sub-par! :(
    Keyboard
    Microsoft Natural - the same one I've used since it orignally came out around 1995
    Mouse
    no Mouse - Trackball!!!!
    Internet Speed
    too slow when I'm waiting for a download to finish
    Browser
    Yes, I use this (Firefox mostly, w/IE next most)
    Antivirus
    Windows Defender and Windows Firewall
    Other Info
    I'm handsome and a snappy dresser :0)
Hello Usasma, and thank you for your reply!

usasma said:
Unplug the system from the wall, remove the video card (using anti-static precautions), clean the slot out with canned air, reinsert the video card making sure that it's firmly and correctly seated, reconnect everything (making sure everything is firmly connected) and test.
Click to expand...
Ok, I will do that.

usasma said:
You have 4 hard drives. What is the make/model/wattage and age of your Power Supply?
Click to expand...
My PSU is a ~2 or 3 years old Corsair HX1000W.

usasma said:
SSD's were temperamental when they first came out, but their reliability has improved greatly over the last year or two. There are 2 things that MUST be checked on systems with BSOD's and SSD's:
1) That the SSD firmware is the latest available for the SSD
2) That the storage controller drivers on the motherboard are the most recent. They must date from late 2012 or later. This is ALL controllers, not just the one that the SSD is attached to.
Click to expand...
Click to expand...
The SSD firmware is the latest available.
All controllers have drivers from 2013 except the ones from Microsoft. The one from Microsoft is from 2006 and there are no updates available, that I can find.

usasma said:
These devices have problems in Device Manager:
SM Bus Controller PCI\VEN_8086&DEV_8C22&SUBSYS_50011458&REV_04\3&11583659&0&FB The drivers for this device are not installed.

Microsoft Basic Display Adapter PCI\VEN_8086&DEV_0412&SUBSYS_D0001458&REV_06\3&11583659&0&10 This device is not working properly because Windows cannot load the drivers required for this device.
Click to expand...
The first one is likely a part of your chipset drivers - please install them.
Click to expand...
I thought I did that. Must have confused it with the win7 reinstall. Anyway, now it's done.


usasma said:
The second is likely related to your video card - have you installed the latest, Win8 compatible drivers for your nVidia card (available from Drivers | GeForce )?
Click to expand...
Yes, the nVidia drivers I have installed are the latest win8 compatible non-beta drivers.

usasma said:
I'm pretty certain that this is a problem with the hardware on the video card (you've replaced the drivers numerous times without success). After you've removed/reinstalled the video card (and given us the specs on your PSU) then I'd suggest trying the video stress tests listed here: Additional Hardware Diagnostics

The final test will be to replace the video card with another one (if you have another one on hand that you know is good). If you don't have one, then you'll have to purchase one. Please be sure to purchase it from a retailer that will allow returns and full refunds of your money (in case you don't need it).
Click to expand...
My CPU has integraded graphics, would that work or do I need a card in the PCIe slot? I'll try that if the video stress test fails.

usasma said:
This could also (for example) be a problem with the motherboard (I ran into this at work last week) - so be sure to complete all tests.
Click to expand...
I'll keep that in mind.


Thank you, I appreciate your help.
 

My Computer

System One

  • OS
    Windows 8
You can use the integrated graphics, but make sure that you remove the video card from the system.
This doesn't rule out the mobo - but it's a start and is less expensive than getting a new card!

FWIW - I tried 3 different cards in the system at work. All 3 had problems, but the integrated card didn't. That's how I figured out it was the mobo rather than the video card.
 

My Computer

System One

  • OS
    Win8.1Pro - Finally!!!
    Computer type
    Laptop
    System Manufacturer/Model
    Samsung/NP780
    CPU
    Came with the laptop (i7 of some sort)
    Motherboard
    Pretty sure that it has one, but haven't checked inside the case!
    Memory
    upgraded to 12 gB from 8 gB
    Graphics Card(s)
    has switchable - Intel/ATI - Used wrong drivers, now ATI card is inop :( Will have to fix it soon!
    Sound Card
    I'm nearly deaf, so this isn't used often
    Monitor(s) Displays
    Touchscreen on laptop/32" Toshiba on HDMI (laid the Sharp TV on a mouse and cracked the screen!)
    Screen Resolution
    800x600
    Hard Drives
    One Samsung 1tB drive - 5400 rpm. Gonna switch to a 7200/10000 rpm or an SSD (if I can find $500 for a 1tB SSD!)
    - Switched to 500 gB Samsung 840 series SSD - WOW!!!
    PSU
    Why do we ask this for laptops?
    Case
    Silver with a neat Samsung logo
    Cooling
    sub-par, gotta get around to working on it soon Worked on it - still sub-par! :(
    Keyboard
    Microsoft Natural - the same one I've used since it orignally came out around 1995
    Mouse
    no Mouse - Trackball!!!!
    Internet Speed
    too slow when I'm waiting for a download to finish
    Browser
    Yes, I use this (Firefox mostly, w/IE next most)
    Antivirus
    Windows Defender and Windows Firewall
    Other Info
    I'm handsome and a snappy dresser :0)
I continued to see the bluescreens even after removing the video card and removing all drivers.
This morning I went and bought a new mobo and since I installed that one I haven't seen a single bsod. Before I replaced it I couldn't use the computer for more than 15-30 minutes and now it's been up and running the whole day.

Thank you for your help!
 

My Computer

System One

  • OS
    Windows 8
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