debiebrett
New Member
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- 2
I know this isn't an actual BSOD issue, but I didnt know where else to post - so perhaps point me in the right direction if I cant find help here.
I have a brand new Dell XPS 12 ultrabook (bought three weeks ago), and I am loving the computer and operating system other than these random freezes that are occurring.
Periodically, all my applications will freeze, it seems that they are becoming unresponsive. This is most obvious when I am watching video, because the entire video will freeze for generally around 10-15 seconds. I can still 'swipe' to access desktop and change windows, however, every application itself is unresponsive for this amount of time. Then everything starts functioning normally again. As far as I can tell, it is completely random when the freezes occur. Sometimes I will go hours without experiencing any problems. Other times it will freeze every 2-3 minutes.
I did a complete reinstall of Windows 8 to get rid of the preinstalled junk that Dell included in the install. I also performed all the windows updates and updated all the major Dell drivers for my computer. So far nothing has helped.
Thank you in advance for any help.
I have a brand new Dell XPS 12 ultrabook (bought three weeks ago), and I am loving the computer and operating system other than these random freezes that are occurring.
Periodically, all my applications will freeze, it seems that they are becoming unresponsive. This is most obvious when I am watching video, because the entire video will freeze for generally around 10-15 seconds. I can still 'swipe' to access desktop and change windows, however, every application itself is unresponsive for this amount of time. Then everything starts functioning normally again. As far as I can tell, it is completely random when the freezes occur. Sometimes I will go hours without experiencing any problems. Other times it will freeze every 2-3 minutes.
I did a complete reinstall of Windows 8 to get rid of the preinstalled junk that Dell included in the install. I also performed all the windows updates and updated all the major Dell drivers for my computer. So far nothing has helped.
Thank you in advance for any help.
My Computer
System One
-
- OS
- Windows 8