Kernel_Data_Inpage_Error when starting laptop

ahildebrand12

New Member
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When I shutdown my Windows 8 Laptop. The next time I turn it on it gives me the blue screen Kernel_Data_Inpage_error. It is a fresh install. I attached the minidump file. please help!
 

My Computer

System One

  • OS
    Windows 8 Professional x64
    Computer type
    Laptop
    System Manufacturer/Model
    HP G6-1D69ca
    CPU
    2.4GHz/1.5GHz AMD Quad-Core A6-3420M Accelerated Processor
    Memory
    16GB DDR3 SDRAM (2 DIMM)
    Graphics Card(s)
    AMD Radeon HD 6520G Discrete-Class graphics
    Screen Resolution
    1366x768
    Hard Drives
    750GB 5400RPM
Sorry for the delay in responding. There just aren't that many people who do BSOD analysis, so at times we get a bit overwhelmed!

Please provide this information so we can provide a complete analysis: http://www.eightforums.com/bsod-cra...e-screen-death-bsod-posting-instructions.html

I've gotta wonder if this is hardware issue; please run these free diagnostics: Hardware Diagnostics
If you can't run the bootable hard drive test, please at least run a hard drive test inside of Windows (I suspect a hard drive problem).

Please update these older drivers. Links are included to assist in looking up the source of the drivers. If unable to find an update, please remove (un-install) the program responsible for that driver. DO NOT manually delete/rename the driver as it may make the system unbootable! :

Rt630x64.sys Wed Oct 19 08:12:55 2011 (4E9EBEC7)
Realtek PCI/PCIe Adapters
http://www.carrona.org/drivers/driver.php?id=Rt630x64.sys



Analysis:
The following is for informational purposes only.
Code:
[font=lucida console]**************************Fri Aug 30 20:22:08.645 2013 (UTC - 4:00)**************************
Loading Dump File [C:\Users\John\SysnativeBSODApps\083013-38672-01.dmp]
Windows 8 Kernel Version 9200 MP (4 procs) Free x64
Built by: [B]9200[/B].16384.amd64fre.win8_rtm.120725-1247
System Uptime:[B]0 days 1:15:46.447[/B]
*** ERROR: Module load completed but symbols could not be loaded for fileinfo.sys
*** ERROR: Module load completed but symbols could not be loaded for Ntfs.sys
Probably caused by :[B]fileinfo.sys ( fileinfo+89a5 )[/B]
BugCheck [B]7A, {fffff6fc50010b90, ffffffffc000000e, 1195b2880, fffff8a002172070}[/B]
BugCheck Info: [url=http://www.carrona.org/bsodindx.html#0x0000007A]KERNEL_DATA_INPAGE_ERROR (7a)[/url]
Arguments: 
Arg1: fffff6fc50010b90, lock type that was held (value 1,2,3, or PTE address)
Arg2: ffffffffc000000e, error status (normally i/o status code)
Arg3: 00000001195b2880, current process (virtual address for lock type 3, or PTE)
Arg4: fffff8a002172070, virtual address that could not be in-paged (or PTE contents if arg1 is a PTE address)
[COLOR=#ff0000][B]DISK_HARDWARE_ERROR: There was error with disk hardware
[/B][/COLOR]BUGCHECK_STR:  0x7a_c000000e
PROCESS_NAME:  System
FAILURE_BUCKET_ID: [B]0x7a_c000000e_fileinfo+89a5[/B]
  BIOS Version                  F.49
  BIOS Release Date             12/25/2012
  Manufacturer                  Hewlett-Packard
  Product Name                  HP Pavilion g6 Notebook PC
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
[/font]

3rd Party Drivers:
The following is for information purposes only.
Any drivers in red should be updated or removed from your system. And should have been discussed in the body of my post.
Code:
[font=lucida console]**************************Fri Aug 30 20:22:08.645 2013 (UTC - 4:00)**************************
[COLOR=RED][B]Rt630x64.sys           Wed Oct 19 08:12:55 2011 (4E9EBEC7)[/B][/COLOR]
bcmwl63a.sys           Tue Mar 13 20:31:05 2012 (4F5FE6C9)
RtsPStor.sys           Thu Mar 29 03:09:33 2012 (4F740AAD)
hiber_ataport.sys      Wed Jul 25 22:29:16 2012 (5010AB7C)
atikmpag.sys           Thu Sep 27 21:12:52 2012 (5064F994)
atikmdag.sys           Thu Sep 27 22:14:57 2012 (50650821)
bcbtums.sys            Wed Aug  7 11:11:22 2013 (5202639A)
[/font]
http://www.carrona.org/drivers/driver.php?id=Rt630x64.sys
http://www.carrona.org/drivers/driver.php?id=bcmwl63a.sys
http://www.carrona.org/drivers/driver.php?id=RtsPStor.sys
hiber_ataport.sys - this driver hasn't been added to the DRT as of this run. Please search Google/Bing for the driver if additional information is needed.
http://www.carrona.org/drivers/driver.php?id=atikmpag.sys
http://www.carrona.org/drivers/driver.php?id=atikmdag.sys
http://www.carrona.org/drivers/driver.php?id=bcbtums.sys
 

My Computer

System One

  • OS
    Win8.1Pro - Finally!!!
    Computer type
    Laptop
    System Manufacturer/Model
    Samsung/NP780
    CPU
    Came with the laptop (i7 of some sort)
    Motherboard
    Pretty sure that it has one, but haven't checked inside the case!
    Memory
    upgraded to 12 gB from 8 gB
    Graphics Card(s)
    has switchable - Intel/ATI - Used wrong drivers, now ATI card is inop :( Will have to fix it soon!
    Sound Card
    I'm nearly deaf, so this isn't used often
    Monitor(s) Displays
    Touchscreen on laptop/32" Toshiba on HDMI (laid the Sharp TV on a mouse and cracked the screen!)
    Screen Resolution
    800x600
    Hard Drives
    One Samsung 1tB drive - 5400 rpm. Gonna switch to a 7200/10000 rpm or an SSD (if I can find $500 for a 1tB SSD!)
    - Switched to 500 gB Samsung 840 series SSD - WOW!!!
    PSU
    Why do we ask this for laptops?
    Case
    Silver with a neat Samsung logo
    Cooling
    sub-par, gotta get around to working on it soon Worked on it - still sub-par! :(
    Keyboard
    Microsoft Natural - the same one I've used since it orignally came out around 1995
    Mouse
    no Mouse - Trackball!!!!
    Internet Speed
    too slow when I'm waiting for a download to finish
    Browser
    Yes, I use this (Firefox mostly, w/IE next most)
    Antivirus
    Windows Defender and Windows Firewall
    Other Info
    I'm handsome and a snappy dresser :0)
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