Solved Crash on attempt to sleep

BCXtreme

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Location
Liberty University
Hey everyone,

So I haven't been around here in a long time, but I've run into a crashing problem on my gaming computer. The problem started probably a week ago (no major changes to the computer that I can recall). Basically, anytime I give my desktop the command to sleep, the screen fades to black as if it's going to sleep, but then it just sits like that for several minutes before switching off completely. Upon rebooting it, Windows 8 will inform me that the computer had to shut down unexpectedly, etc. This happens every time I issue the sleep command (or at least the vast majority of the time) for maybe a week now. I've attached the SF Diagnostic Tool report. If someone could let me know what is causing this problem suddenly, I would very much appreciate it.

Thanks!
 

My Computer

System One

  • OS
    Windows 7 Professional x64
    System Manufacturer/Model
    Alienware M17x-R3
    CPU
    Intel Core i7-2720QM @2.20GHz
    Memory
    16.00GB DDR3
    Graphics Card(s)
    NVIDIA GeForce GTX 460M w/1.5GB RAM
    Monitor(s) Displays
    17" 3D widescreen
    Screen Resolution
    1920x1200
    Hard Drives
    1.5TB RAID 0 (750GB x 2)
BSOD's at sleep issues generally are caused by chipset, storage, video, or networking drivers - so update 'em all!

This device is not working, please uninstall it:
Hamachi Network Interface ROOT\NET\0000 This device is not working properly because Windows cannot load the drivers required for this device.

The memory dumps blame e1i63x64.sys - your Intel wired network driver. Please:
- download a fresh copy of the latest, Win8 compatible version of this driver
- uninstall the current version from your system
- install the freshly downloaded version
- monitor for further BSOD's

Please update these older drivers. Links are included to assist in looking up the source of the drivers. If unable to find an update, please remove (un-install) the program responsible for that driver. DO NOT manually delete/rename the driver as it may make the system unbootable! :

lmimirr.sys Tue Apr 10 18:32:45 2007 (461C108D)
RemotelyAnywhere Mirror Miniport Driver or LogMeIn Mirror Miniport Driver
http://www.carrona.org/drivers/driver.php?id=lmimirr.sys

LMIRfsDriver.sys Mon Jul 14 12:26:56 2008 (487B7E50)
RemotelyAnywhere Mirror Miniport Driver or LogMeIn Mirror Miniport Driver
http://www.carrona.org/drivers/driver.php?id=LMIRfsDriver.sys

ntk_PowerDVD12_64.sys Thu May 12 08:30:24 2011 (4DCBD2E0)
Cyberlink PowerDVD driver. Often OEM installed on systems
http://www.carrona.org/drivers/driver.php?id=ntk_PowerDVD12_64.sys

VMNET.SYS Fri Jul 8 03:43:55 2011 (4E16B53B)
VMware Virtual Network Driver
http://www.carrona.org/drivers/driver.php?id=VMNET.SYS

vmnetadapter.sys Fri Jul 8 03:43:56 2011 (4E16B53C)
VMware virtual network adapter driver
http://www.carrona.org/drivers/driver.php?id=vmnetadapter.sys

vmnetbridge.sys Fri Jul 8 03:44:44 2011 (4E16B56C)
VMware bridge driver
http://www.carrona.org/drivers/driver.php?id=vmnetbridge.sys

vmci.sys Tue Jul 26 22:42:09 2011 (4E2F7B01)
VMware
http://www.carrona.org/drivers/driver.php?id=vmci.sys

hcmon.sys Tue Aug 30 02:05:35 2011 (4E5C7DAF)
VMware USB monitor
http://www.carrona.org/drivers/driver.php?id=hcmon.sys

HECIx64.sys Wed Nov 9 19:52:25 2011 (4EBB2049)
Intel Management Engine Interface
http://www.carrona.org/drivers/driver.php?id=HECIx64.sys



Analysis:
The following is for informational purposes only.
Code:
[FONT=lucida console]**************************Thu Aug 22 01:18:09.911 2013 (UTC - 4:00)**************************
Loading Dump File [C:\Users\John\SysnativeBSODApps\082213-37406-01.dmp]
Windows 8 Kernel Version 9200 MP (8 procs) Free x64
Built by: [B]9200[/B].16581.amd64fre.win8_gdr.130410-1505
System Uptime:[B]0 days 12:50:29.553[/B]
*** ERROR: Module load completed but symbols could not be loaded for pci.sys
Probably caused by :[B]pci.sys[/B]
BugCheck [B]9F, {3, fffffa800d43c060, fffff8800136d7f0, fffffa800ce319d0}[/B]
BugCheck Info: [URL="http://www.carrona.org/bsodindx.html#0x0000009F"]DRIVER_POWER_STATE_FAILURE (9f)[/URL]
Arguments: 
Arg1: 0000000000000003, A device object has been blocking an Irp for too long a time
Arg2: fffffa800d43c060, Physical Device Object of the stack
Arg3: fffff8800136d7f0, nt!TRIAGE_9F_POWER on Win7, otherwise the Functional Device Object of the stack
Arg4: fffffa800ce319d0, The blocked IRP
BUGCHECK_STR:  0x9F
DEFAULT_BUCKET_ID:  WIN8_DRIVER_FAULT
PROCESS_NAME:  System
FAILURE_BUCKET_ID: [B]0x9F_3_e1i63x64_IMAGE_pci.sys[/B]
CPUID:        "Intel(R) Core(TM) i7-3770K CPU @ 3.50GHz"
MaxSpeed:     3500
CurrentSpeed: [B]3500[/B]
  BIOS Version                  0813
  BIOS Release Date             05/04/2012
  Manufacturer                  System manufacturer
  Product Name                  System Product Name
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
**************************Tue Aug 20 23:41:51.525 2013 (UTC - 4:00)**************************
Loading Dump File [C:\Users\John\SysnativeBSODApps\082113-22890-01.dmp]
Windows 8 Kernel Version 9200 MP (8 procs) Free x64
Built by: [B]9200[/B].16581.amd64fre.win8_gdr.130410-1505
System Uptime:[B]0 days 9:54:39.021[/B]
*** ERROR: Module load completed but symbols could not be loaded for pci.sys
Probably caused by :[B]pci.sys[/B]
BugCheck [B]9F, {3, fffffa800d440880, fffff880012877f0, fffffa8012022300}[/B]
BugCheck Info: [URL="http://www.carrona.org/bsodindx.html#0x0000009F"]DRIVER_POWER_STATE_FAILURE (9f)[/URL]
Arguments: 
Arg1: 0000000000000003, A device object has been blocking an Irp for too long a time
Arg2: fffffa800d440880, Physical Device Object of the stack
Arg3: fffff880012877f0, nt!TRIAGE_9F_POWER on Win7, otherwise the Functional Device Object of the stack
Arg4: fffffa8012022300, The blocked IRP
BUGCHECK_STR:  0x9F
DEFAULT_BUCKET_ID:  WIN8_DRIVER_FAULT
PROCESS_NAME:  System
FAILURE_BUCKET_ID: [B]0x9F_3_e1i63x64_IMAGE_pci.sys[/B]
CPUID:        "Intel(R) Core(TM) i7-3770K CPU @ 3.50GHz"
MaxSpeed:     3500
CurrentSpeed: [B]3500[/B]
  BIOS Version                  0813
  BIOS Release Date             05/04/2012
  Manufacturer                  System manufacturer
  Product Name                  System Product Name
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
**************************Sun Aug 18 00:51:54.689 2013 (UTC - 4:00)**************************
Loading Dump File [C:\Users\John\SysnativeBSODApps\081813-27578-01.dmp]
Windows 8 Kernel Version 9200 MP (8 procs) Free x64
Built by: [B]9200[/B].16581.amd64fre.win8_gdr.130410-1505
System Uptime:[B]0 days 23:41:14.325[/B]
*** ERROR: Module load completed but symbols could not be loaded for pci.sys
Probably caused by :[B]pci.sys[/B]
BugCheck [B]9F, {3, fffffa800d43f880, fffff800245bd7f0, fffffa8012b358f0}[/B]
BugCheck Info: [URL="http://www.carrona.org/bsodindx.html#0x0000009F"]DRIVER_POWER_STATE_FAILURE (9f)[/URL]
Arguments: 
Arg1: 0000000000000003, A device object has been blocking an Irp for too long a time
Arg2: fffffa800d43f880, Physical Device Object of the stack
Arg3: fffff800245bd7f0, nt!TRIAGE_9F_POWER on Win7, otherwise the Functional Device Object of the stack
Arg4: fffffa8012b358f0, The blocked IRP
BUGCHECK_STR:  0x9F
DEFAULT_BUCKET_ID:  WIN8_DRIVER_FAULT
PROCESS_NAME:  System
FAILURE_BUCKET_ID: [B]0x9F_3_e1i63x64_IMAGE_pci.sys[/B]
CPUID:        "Intel(R) Core(TM) i7-3770K CPU @ 3.50GHz"
MaxSpeed:     3500
CurrentSpeed: [B]3500[/B]
  BIOS Version                  0813
  BIOS Release Date             05/04/2012
  Manufacturer                  System manufacturer
  Product Name                  System Product Name
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
**************************Thu Aug 15 01:21:45.506 2013 (UTC - 4:00)**************************
Loading Dump File [C:\Users\John\SysnativeBSODApps\081513-56328-01.dmp]
Windows 8 Kernel Version 9200 MP (8 procs) Free x64
Built by: [B]9200[/B].16581.amd64fre.win8_gdr.130410-1505
System Uptime:[B]28 days 9:21:48.005[/B]
*** ERROR: Module load completed but symbols could not be loaded for usbhub.sys
Probably caused by :[B]usbhub.sys[/B]
BugCheck [B]9F, {3, fffffa800ddb7060, fffff8007bf6d7f0, fffffa80169b1010}[/B]
BugCheck Info: [URL="http://www.carrona.org/bsodindx.html#0x0000009F"]DRIVER_POWER_STATE_FAILURE (9f)[/URL]
Arguments: 
Arg1: 0000000000000003, A device object has been blocking an Irp for too long a time
Arg2: fffffa800ddb7060, Physical Device Object of the stack
Arg3: fffff8007bf6d7f0, nt!TRIAGE_9F_POWER on Win7, otherwise the Functional Device Object of the stack
Arg4: fffffa80169b1010, The blocked IRP
BUGCHECK_STR:  0x9F
DEFAULT_BUCKET_ID:  WIN8_DRIVER_FAULT
PROCESS_NAME:  System
FAILURE_BUCKET_ID: [B]0x9F_3_RTL8192su_IMAGE_usbhub.sys[/B]
CPUID:        "Intel(R) Core(TM) i7-3770K CPU @ 3.50GHz"
MaxSpeed:     3500
CurrentSpeed: [B]3500[/B]
  BIOS Version                  0813
  BIOS Release Date             05/04/2012
  Manufacturer                  System manufacturer
  Product Name                  System Product Name
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
[/FONT]

3rd Party Drivers:
The following is for information purposes only.
Any drivers in red should be updated or removed from your system. And should have been discussed in the body of my post.
Code:
[FONT=lucida console]**************************Thu Aug 22 01:18:09.911 2013 (UTC - 4:00)**************************
[COLOR=RED][B]lmimirr.sys                 Tue Apr 10 18:32:45 2007 (461C108D)[/B][/COLOR]
[COLOR=RED][B]LMIRfsDriver.sys            Mon Jul 14 12:26:56 2008 (487B7E50)[/B][/COLOR]
[COLOR=RED][B]ntk_PowerDVD12_64.sys       Thu May 12 08:30:24 2011 (4DCBD2E0)[/B][/COLOR]
[COLOR=RED][B]VMNET.SYS                   Fri Jul  8 03:43:55 2011 (4E16B53B)[/B][/COLOR]
[COLOR=RED][B]vmnetadapter.sys            Fri Jul  8 03:43:56 2011 (4E16B53C)[/B][/COLOR]
[COLOR=RED][B]vmnetbridge.sys             Fri Jul  8 03:44:44 2011 (4E16B56C)[/B][/COLOR]
[COLOR=RED][B]vmci.sys                    Tue Jul 26 22:42:09 2011 (4E2F7B01)[/B][/COLOR]
[COLOR=RED][B]hcmon.sys                   Tue Aug 30 02:05:35 2011 (4E5C7DAF)[/B][/COLOR]
[COLOR=RED][B]HECIx64.sys                 Wed Nov  9 19:52:25 2011 (4EBB2049)[/B][/COLOR]
asahci64.sys                Thu Jan  5 00:08:19 2012 (4F053043)
truecrypt.sys               Tue Feb  7 04:09:36 2012 (4F30EA50)
e1i63x64.sys                Wed Feb 29 22:25:14 2012 (4F4EEC1A)
RTKVHD64.sys                Tue Mar 27 05:01:50 2012 (4F7181FE)
GEARAspiWDM.sys             Thu May  3 15:56:17 2012 (4FA2E2E1)
vmnetuserif.sys             Sat Jun  9 03:25:59 2012 (4FD2FA87)
VMkbd.sys                   Sat Jun  9 04:10:17 2012 (4FD304E9)
vmx86.sys                   Sat Jun  9 05:05:57 2012 (4FD311F5)
kl1.sys                     Tue Jun 19 09:27:15 2012 (4FE07E33)
klim6.sys                   Thu Aug  2 07:08:40 2012 (501A5FB8)
klkbdflt.sys                Mon Sep  3 09:54:42 2012 (5044B6A2)
klmouflt.sys                Mon Sep  3 10:20:14 2012 (5044BC9E)
SynTP.sys                   Wed Oct  3 23:24:55 2012 (506D0187)
intelppm.sys                Mon Nov  5 22:55:02 2012 (50988A16)
000.fcl                     Fri Nov 23 04:17:29 2012 (50AF3F29)
nvhda64v.sys                Wed Dec 19 00:41:41 2012 (50D15395)
RaInfo.sys                  Fri Jan 11 07:19:28 2013 (50F00350)
klwfp.sys                   Wed Feb 27 03:48:31 2013 (512DC85F)
dump_storahci.sys           Fri Mar  1 21:15:44 2013 (513160D0)
kneps.sys                   Tue Mar  5 04:09:23 2013 (5135B643)
nvlddmkm.sys                Thu Mar 14 21:37:00 2013 (51427B3C)
klflt.sys                   Tue Mar 26 10:44:39 2013 (5151B457)
klif.sys                    Tue Mar 26 11:05:41 2013 (5151B945)
RzFilter.sys                Tue Jun  4 14:02:35 2013 (51AE2BBB)
RzDxgk.sys                  Tue Jun  4 14:02:38 2013 (51AE2BBE)
rzhnet.sys                  Tue Jul  9 23:02:44 2013 (51DCCED4)
rzendpt.sys                 Tue Jul  9 23:02:44 2013 (51DCCED4)
rzudd.sys                   Tue Jul  9 23:02:46 2013 (51DCCED6)
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
**************************Thu Aug 15 01:21:45.506 2013 (UTC - 4:00)**************************
[COLOR=RED][B]MpKsl3adbcf99.sys           Fri Sep 16 18:25:48 2011 (4E73CCEC)[/B][/COLOR]
RTL8192su.sys               Tue May 22 07:26:59 2012 (4FBB7803)
exfat.SYS                   Wed Jul 25 22:30:22 2012 (5010ABBE)
rzendpt.sys                 Thu Jun  6 23:29:51 2013 (51B153AF)
rzhnet.sys                  Thu Jun  6 23:29:51 2013 (51B153AF)
rzudd.sys                   Thu Jun  6 23:29:52 2013 (51B153B0)
[/FONT]
http://www.carrona.org/drivers/driver.php?id=lmimirr.sys
http://www.carrona.org/drivers/driver.php?id=LMIRfsDriver.sys
http://www.carrona.org/drivers/driver.php?id=ntk_PowerDVD12_64.sys
http://www.carrona.org/drivers/driver.php?id=VMNET.SYS
http://www.carrona.org/drivers/driver.php?id=vmnetadapter.sys
http://www.carrona.org/drivers/driver.php?id=vmnetbridge.sys
http://www.carrona.org/drivers/driver.php?id=vmci.sys
http://www.carrona.org/drivers/driver.php?id=hcmon.sys
http://www.carrona.org/drivers/driver.php?id=HECIx64.sys
http://www.carrona.org/drivers/driver.php?id=asahci64.sys
http://www.carrona.org/drivers/driver.php?id=truecrypt.sys
http://www.carrona.org/drivers/driver.php?id=e1i63x64.sys
http://www.carrona.org/drivers/driver.php?id=RTKVHD64.sys
http://www.carrona.org/drivers/driver.php?id=GEARAspiWDM.sys
http://www.carrona.org/drivers/driver.php?id=vmnetuserif.sys
http://www.carrona.org/drivers/driver.php?id=VMkbd.sys
http://www.carrona.org/drivers/driver.php?id=vmx86.sys
http://www.carrona.org/drivers/driver.php?id=kl1.sys
http://www.carrona.org/drivers/driver.php?id=klim6.sys
http://www.carrona.org/drivers/driver.php?id=klkbdflt.sys
http://www.carrona.org/drivers/driver.php?id=klmouflt.sys
http://www.carrona.org/drivers/driver.php?id=SynTP.sys
http://www.carrona.org/drivers/driver.php?id=intelppm.sys
http://www.carrona.org/drivers/driver.php?id=000.fcl
http://www.carrona.org/drivers/driver.php?id=nvhda64v.sys
http://www.carrona.org/drivers/driver.php?id=RaInfo.sys
http://www.carrona.org/drivers/driver.php?id=klwfp.sys
http://www.carrona.org/drivers/driver.php?id=dump_storahci.sys
http://www.carrona.org/drivers/driver.php?id=kneps.sys
http://www.carrona.org/drivers/driver.php?id=nvlddmkm.sys
http://www.carrona.org/drivers/driver.php?id=klflt.sys
http://www.carrona.org/drivers/driver.php?id=klif.sys
RzFilter.sys - this driver hasn't been added to the DRT as of this run. Please search Google/Bing for the driver if additional information is needed.
RzDxgk.sys - this driver hasn't been added to the DRT as of this run. Please search Google/Bing for the driver if additional information is needed.
rzhnet.sys - this driver hasn't been added to the DRT as of this run. Please search Google/Bing for the driver if additional information is needed.
http://www.carrona.org/drivers/driver.php?id=rzendpt.sys
http://www.carrona.org/drivers/driver.php?id=rzudd.sys
MpKsl3adbcf99.sys - this driver hasn't been added to the DRT as of this run. Please search Google/Bing for the driver if additional information is needed.
http://www.carrona.org/drivers/driver.php?id=RTL8192su.sys
http://www.carrona.org/drivers/driver.php?id=exfat.SYS
http://www.carrona.org/drivers/driver.php?id=rzendpt.sys
rzhnet.sys - this driver hasn't been added to the DRT as of this run. Please search Google/Bing for the driver if additional information is needed.
http://www.carrona.org/drivers/driver.php?id=rzudd.sys
 

My Computer

System One

  • OS
    Win8.1Pro - Finally!!!
    Computer type
    Laptop
    System Manufacturer/Model
    Samsung/NP780
    CPU
    Came with the laptop (i7 of some sort)
    Motherboard
    Pretty sure that it has one, but haven't checked inside the case!
    Memory
    upgraded to 12 gB from 8 gB
    Graphics Card(s)
    has switchable - Intel/ATI - Used wrong drivers, now ATI card is inop :( Will have to fix it soon!
    Sound Card
    I'm nearly deaf, so this isn't used often
    Monitor(s) Displays
    Touchscreen on laptop/32" Toshiba on HDMI (laid the Sharp TV on a mouse and cracked the screen!)
    Screen Resolution
    800x600
    Hard Drives
    One Samsung 1tB drive - 5400 rpm. Gonna switch to a 7200/10000 rpm or an SSD (if I can find $500 for a 1tB SSD!)
    - Switched to 500 gB Samsung 840 series SSD - WOW!!!
    PSU
    Why do we ask this for laptops?
    Case
    Silver with a neat Samsung logo
    Cooling
    sub-par, gotta get around to working on it soon Worked on it - still sub-par! :(
    Keyboard
    Microsoft Natural - the same one I've used since it orignally came out around 1995
    Mouse
    no Mouse - Trackball!!!!
    Internet Speed
    too slow when I'm waiting for a download to finish
    Browser
    Yes, I use this (Firefox mostly, w/IE next most)
    Antivirus
    Windows Defender and Windows Firewall
    Other Info
    I'm handsome and a snappy dresser :0)
I updated the Intel wired network driver as you recommended, and sure enough it fixed the problem. I will work on getting the remaining outdated drivers fixed before they start causing similar problems. Thank you very much for your help!
 

My Computer

System One

  • OS
    Windows 7 Professional x64
    System Manufacturer/Model
    Alienware M17x-R3
    CPU
    Intel Core i7-2720QM @2.20GHz
    Memory
    16.00GB DDR3
    Graphics Card(s)
    NVIDIA GeForce GTX 460M w/1.5GB RAM
    Monitor(s) Displays
    17" 3D widescreen
    Screen Resolution
    1920x1200
    Hard Drives
    1.5TB RAID 0 (750GB x 2)
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