NormAtHome
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While I'm not getting BSOD's, I think that the problems I'm having may come under debugging so I'm posting here. Please excuse me if there's a more appropriate forum for this.
Three or four months ago I put together a new system with these specs:
it had been running fine for several months although I noticed that despite being a performance machine Windows Explorer and Explorer type file operations seemed incredibly slow. If I switched directories the circle would spin for 5 to 10 seconds before producing a listing or if I deleted a file or directory again it would take far longer that the same operation on any of my Windows 7 machines. I have three systems using Asus socket 1366 motherboards, two of which run Windows 7 Ultimate and one is my server running Server 2008 R2 x64. I had seen some people complaining about slow Explorer / slow file operations in Windows 8 on Microsoft's site and in most cases turning off Windows Defender or adjusting what disks and directories are being indexed fixed the problem for them but didn't seem to make any difference in my case.
So I've been living with this for a couple months and just in the last few days I've seen a big increase in sluggishness and when I'm playing a high def movie from my data drive it would hangup for as long as a couple minutes before continuing.
So I looked in the system log and I'm seeing dozens if not hundreds of disk related errors such as:
I've updated to the latest Intel chipset drivers 9.4.0.1022 and the latest Asus bios for the Sabertooth x79 version 1402.
In terms of disk testing, there's a problem with the latest Seatools bootable CD and I think it has something to do with either the EFI bios or it just doesn't recognize the hard drive controller on this motherboard since it boots but can't find any hard drives. I alternately installed Seatools for Windows and so far both hard drives have passed the SMART test and the short test and I'm running the long test on them right now and so far it looks good. The long test on disk 1 just finished and it passed.
One thing that I find odd is that I'm also trying to trouble shoot issues with another system in this thread here:
http://www.eightforums.com/bsod-crashes-debugging/29831-new-system-having-assorted-bsods.html#post268955
and I was also seeing disk errors such as this "The IO operation at logical block address 7d40 for Disk 1 was retried". I would find it hard to believe that both systems have bad hard drives, or that the hard drive controller on the motherboard of both is no good given that these systems are totally different one being AMD and using an AMD chipset and the other being Intel and using the x79 chipset. The only thing they really have in common is that they both use Western Digital Black Edition hard drives (the AMD uses the 1TB version and my Intel uses the 2TB version) and that they both run Windows 8 and they both have LogmeIn installed. (Although I fail to see how logmein could cause any disk errors)
There actually appears to be some evidence that there is a Windows 8 bug, several people have had the same issue which I found in this thread:
The IO operation at logical block address for Disk 0 was retried. - Microsoft Community
in one case someone said that by switching their SATA mode from ahci to ATA the problem went away. Another person mentioned that updating their chipset drivers fixed the problem. Yet another person who had this problem with an SSD said that updating their bios fixed it.
Even though there's no BSOD's, I've attached the diagnostics file and admin events list in the hope that it may provide some clue, I'd appreciate any input.
Thanks,
- Norm
Three or four months ago I put together a new system with these specs:
- Intel Core i7-3820 3.6Ghz Cpu
- Asus Sabertooth X79 Socket 2011
- Corsair CMT16GX3M4X2133C9 Dominator 16GB Memory Kit
- OCZ ZX 850Watt PSU
- Asus GTX 570 Video Card
- 2 - 2GB Western Digital Black Edition Hard Drives
- Corsair H100i Closed Loop CPU Cooler
- Pioneer DVD Burner
- Patriot XT 16GB Flash Drive Installed for ReadyBoost
it had been running fine for several months although I noticed that despite being a performance machine Windows Explorer and Explorer type file operations seemed incredibly slow. If I switched directories the circle would spin for 5 to 10 seconds before producing a listing or if I deleted a file or directory again it would take far longer that the same operation on any of my Windows 7 machines. I have three systems using Asus socket 1366 motherboards, two of which run Windows 7 Ultimate and one is my server running Server 2008 R2 x64. I had seen some people complaining about slow Explorer / slow file operations in Windows 8 on Microsoft's site and in most cases turning off Windows Defender or adjusting what disks and directories are being indexed fixed the problem for them but didn't seem to make any difference in my case.
So I've been living with this for a couple months and just in the last few days I've seen a big increase in sluggishness and when I'm playing a high def movie from my data drive it would hangup for as long as a couple minutes before continuing.
So I looked in the system log and I'm seeing dozens if not hundreds of disk related errors such as:
- The IO operation at logical block address 78ae7e00 for Disk 1 was retried
- The IO operation at logical block address 45bb61d8 for Disk 1 was retried
- The IO operation at logical block address 46092740 for Disk 1 was retried
- A corruption was discovered in the file system structure on volume Boot. The Master File Table (MFT) contains a corrupted file record. The file reference number is 0x9000000000009. The name of the file is "<unable to determine file name>"
- A corruption was discovered in the file system structure on volume boot. The exact nature of the corruption is unknown. The file system structures need to be scanned online.
I've updated to the latest Intel chipset drivers 9.4.0.1022 and the latest Asus bios for the Sabertooth x79 version 1402.
In terms of disk testing, there's a problem with the latest Seatools bootable CD and I think it has something to do with either the EFI bios or it just doesn't recognize the hard drive controller on this motherboard since it boots but can't find any hard drives. I alternately installed Seatools for Windows and so far both hard drives have passed the SMART test and the short test and I'm running the long test on them right now and so far it looks good. The long test on disk 1 just finished and it passed.
One thing that I find odd is that I'm also trying to trouble shoot issues with another system in this thread here:
http://www.eightforums.com/bsod-crashes-debugging/29831-new-system-having-assorted-bsods.html#post268955
and I was also seeing disk errors such as this "The IO operation at logical block address 7d40 for Disk 1 was retried". I would find it hard to believe that both systems have bad hard drives, or that the hard drive controller on the motherboard of both is no good given that these systems are totally different one being AMD and using an AMD chipset and the other being Intel and using the x79 chipset. The only thing they really have in common is that they both use Western Digital Black Edition hard drives (the AMD uses the 1TB version and my Intel uses the 2TB version) and that they both run Windows 8 and they both have LogmeIn installed. (Although I fail to see how logmein could cause any disk errors)
There actually appears to be some evidence that there is a Windows 8 bug, several people have had the same issue which I found in this thread:
The IO operation at logical block address for Disk 0 was retried. - Microsoft Community
in one case someone said that by switching their SATA mode from ahci to ATA the problem went away. Another person mentioned that updating their chipset drivers fixed the problem. Yet another person who had this problem with an SSD said that updating their bios fixed it.
Even though there's no BSOD's, I've attached the diagnostics file and admin events list in the hope that it may provide some clue, I'd appreciate any input.
Thanks,
- Norm
My Computer
System One
-
- OS
- Windows 8