Windows 8.1 Preview random BSOD and freezing

inTagger · Aug 3, 2013

I have installed Windows 8.1 Preview update on my Windows 8.0 about a month ago. Sometimes (very rare) there were BSODs. But few days ago my PC started to freeze without BSOD very often (about 3-5 time per day).

inTagger · Aug 4, 2013

I have just saw my frozen screen again and immediately pressed Ctrl+Alt+Del, then hit ESC and saw in the system tray popup that my nVidia driver has stopped...

usasma · Aug 6, 2013

First off, a disclaimer - I am not familiar w/8.1 so my analysis is based on Win8 RTM
8.1 is (as I understand it) a Developer's Release - so it can be expected to have bugs.
In the end, the only sure thing will be to revert to Win8 RTM and wait for the RTM version of 8.1

Make sure that you have ALL available Windows updates.

Your BIOS dates from 2010. Please check at the manufacturer's website to see if there are any BIOS updates available for your system. Also check the readme file to see if they apply to the problems that you are having. Please be advised that flashing the BIOS is a very unforgiving process - and one mistake can physically damage your motherboard.

E: drive has less than 10% free space. Windows likes 15% free space in order to perform stuff "behind the scenes" without adversely affecting the system's performance. Please free up 15% on ALL hard drives (you can get away with 10% on larger drives and won't notice a large performance penalty)

These devices are disabled. Is this deliberate? If so, why?

TAP-Windows Adapter V9 ROOT\NET\0000 This device is disabled.

USB2.0 2.0M UVC WebCam USB\VID_04F2&PID_B1BB&MI_00\7&3A7EDCA7&0&0000 This device is disabled.

Qualcomm Atheros AR9285 Wireless Network Adapter PCI\VEN_168C&DEV_002B&SUBSYS_10891A3B&REV_01\001517FFFF24141200 This device is disabled.

Please re-enable them and update their drivers. Feel free to disable them again after this.

Please update these older drivers. Links are included to assist in looking up the source of the drivers. If unable to find an update, please remove (un-install) the program responsible for that driver. DO NOT manually delete/rename the driver as it may make the system unbootable! :

ATK64AMD.sys Tue May 12 21:04:54 2009 (4A0A1CB6)
ATK Hotkey ATK0101 ACPI UTILITY Driver
http://www.carrona.org/drivers/driver.php?id=ATK64AMD.sys

ASMMAP64.sys Thu Jul 2 05:13:26 2009 (4A4C7A36)
LENOVO ATK Hotkey ATK0101 ACPI UTILITY
http://www.carrona.org/drivers/driver.php?id=ASMMAP64.sys

MBfilt64.sys Thu Jul 30 23:40:32 2009 (4A7267B0)
Realtek HiDefinition Audio driver (file labelled as Creative Audio Driver)
http://www.carrona.org/drivers/driver.php?id=MBfilt64.sys

HECIx64.sys Thu Sep 17 15:54:16 2009 (4AB293E8)
Intel Management Engine Interface
http://www.carrona.org/drivers/driver.php?id=HECIx64.sys

SynTP.sys Fri Mar 5 13:22:43 2010 (4B914BF3)
Synaptic Touch Pad Driver
http://www.carrona.org/drivers/driver.php?id=SynTP.sys

PxHlpa64.sys Mon Oct 17 10:29:34 2011 (4E9C3BCE)
Sonic CD/DVD driver (used by many different CD/DVD programs)
http://www.carrona.org/drivers/driver.php?id=PxHlpa64.sys

vmm.sys Wed Dec 28 08:28:47 2011 (4EFB198F)
Virtual Machine Monitor driver - Microsoft Virtual PC 2004
http://www.carrona.org/drivers/driver.php?id=vmm.sys

Analysis:
The following is for informational purposes only.

Code:

[font=lucida console]**************************Sat Aug  3 07:39:09.066 2013 (UTC - 4:00)**************************
Loading Dump File [C:\Users\John\SysnativeBSODApps\080313-26234-01.dmp]
Windows 8 Kernel Version 9431 MP (8 procs) Free x64
Built by: [B]9431[/B].0.amd64fre.winmain_bluemp.130615-1214
System Uptime:[B]0 days 0:07:48.738[/B]
*** ERROR: Module load completed but symbols could not be loaded for Ntfs.sys
Probably caused by :[B]ntkrnlmp.exe ( nt!CcGetVirtualAddress+130 )[/B]
BugCheck [B]24, {b50019062c, ffffd00028c19388, ffffd00028c18b90, fffff802248dc4a0}[/B]
BugCheck Info: [url=http://www.carrona.org/bsodindx.html#0x00000024]NTFS_FILE_SYSTEM (24)[/url]
Arguments: 
Arg1: 000000b50019062c
Arg2: ffffd00028c19388
Arg3: ffffd00028c18b90
Arg4: fffff802248dc4a0
PROCESS_NAME:  svchost.exe
BUGCHECK_STR:  0x24
FAILURE_BUCKET_ID: [B]0x24_nt!CcGetVirtualAddress[/B]
CPUID:        "Intel(R) Core(TM) i7 CPU       Q 740  @ 1.73GHz"
MaxSpeed:     1730
CurrentSpeed: [B]1846[/B]
 
Processor may be overclocked!
Expected Frequency:   1730
Actual Frequency:     1846
Overclock Ratio:      [color=red]1.06705[/color]
 
  BIOS Version                  G53JW.209
  BIOS Release Date             10/05/2010
  Manufacturer                  ASUSTeK Computer Inc.
  Product Name                  G53JW
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
**************************Fri Aug  2 05:59:34.072 2013 (UTC - 4:00)**************************
Loading Dump File [C:\Users\John\SysnativeBSODApps\080213-60531-01.dmp]
Windows 8 Kernel Version 9431 MP (8 procs) Free x64
Built by: [B]9431[/B].0.amd64fre.winmain_bluemp.130615-1214
System Uptime:[B]0 days 0:00:27.745[/B]
*** ERROR: Module load completed but symbols could not be loaded for mssmbios.sys
*** WARNING: Unable to verify timestamp for NdisImPlatform.sys
*** ERROR: Module load completed but symbols could not be loaded for NdisImPlatform.sys
Probably caused by :[B]NdisImPlatform.sys ( NdisImPlatform+1a38f )[/B]
BugCheck [B]1000007E, {ffffffffc0000005, fffff8005ca18b9a, ffffd000207e1c28, ffffd000207e1430}[/B]
BugCheck Info: [url=http://www.carrona.org/bsodindx.html#0x1000007E]SYSTEM_THREAD_EXCEPTION_NOT_HANDLED_M (1000007e)[/url]
Arguments: 
Arg1: ffffffffc0000005, The exception code that was not handled
Arg2: fffff8005ca18b9a, The address that the exception occurred at
Arg3: ffffd000207e1c28, Exception Record Address
Arg4: ffffd000207e1430, Context Record Address
PROCESS_NAME:  System
BUGCHECK_STR:  AV
DEFAULT_BUCKET_ID:  WIN8_DRIVER_FAULT
FAILURE_BUCKET_ID: [B]AV_NdisImPlatform+1a38f[/B]
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
**************************Mon Jul 29 05:51:39.400 2013 (UTC - 4:00)**************************
Loading Dump File [C:\Users\John\SysnativeBSODApps\072913-22046-01.dmp]
Windows 8 Kernel Version 9431 MP (8 procs) Free x64
Built by: [B]9431[/B].0.amd64fre.winmain_bluemp.130615-1214
System Uptime:[B]0 days 0:00:06.072[/B]
*** ERROR: Module load completed but symbols could not be loaded for mssmbios.sys
*** WARNING: Unable to verify timestamp for vmbusr.sys
*** ERROR: Module load completed but symbols could not be loaded for vmbusr.sys
Probably caused by :[B]WDFLDR.SYS ( WDFLDR!WdfVersionBind+18a )[/B]
BugCheck [B]1000007E, {ffffffffc0000005, fffff8015f41107c, ffffd00020ef0348, ffffd00020eefb50}[/B]
BugCheck Info: [url=http://www.carrona.org/bsodindx.html#0x1000007E]SYSTEM_THREAD_EXCEPTION_NOT_HANDLED_M (1000007e)[/url]
Arguments: 
Arg1: ffffffffc0000005, The exception code that was not handled
Arg2: fffff8015f41107c, The address that the exception occurred at
Arg3: ffffd00020ef0348, Exception Record Address
Arg4: ffffd00020eefb50, Context Record Address
PROCESS_NAME:  System
BUGCHECK_STR:  AV
DEFAULT_BUCKET_ID:  WIN8_DRIVER_FAULT
FAILURE_BUCKET_ID: [B]AV_WDFLDR!WdfVersionBind[/B]
CPUID:        "Intel(R) Core(TM) i7 CPU       Q 740  @ 1.73GHz"
MaxSpeed:     1730
CurrentSpeed: [B]1846[/B]
 
Processor may be overclocked!
Expected Frequency:   1730
Actual Frequency:     1846
Overclock Ratio:      [color=red]1.06705[/color]
 
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
**************************Sat Jul 27 13:17:32.821 2013 (UTC - 4:00)**************************
Loading Dump File [C:\Users\John\SysnativeBSODApps\072713-28984-01.dmp]
Windows 8 Kernel Version 9431 MP (8 procs) Free x64
Built by: [B]9431[/B].0.amd64fre.winmain_bluemp.130615-1214
System Uptime:[B]0 days 0:00:13.496[/B]
*** ERROR: Module load completed but symbols could not be loaded for Ntfs.sys
*** ERROR: Module load completed but symbols could not be loaded for mssmbios.sys
Probably caused by :[B]ntkrnlmp.exe ( nt!CcGetDirtyPages+f7 )[/B]
BugCheck [B]24, {b50019062c, ffffd0002318d0c8, ffffd0002318c8d0, fffff8006bccf49b}[/B]
BugCheck Info: [url=http://www.carrona.org/bsodindx.html#0x00000024]NTFS_FILE_SYSTEM (24)[/url]
Arguments: 
Arg1: 000000b50019062c
Arg2: ffffd0002318d0c8
Arg3: ffffd0002318c8d0
Arg4: fffff8006bccf49b
PROCESS_NAME:  System
BUGCHECK_STR:  0x24
DEFAULT_BUCKET_ID:  WIN8_DRIVER_FAULT
FAILURE_BUCKET_ID: [B]0x24_nt!CcGetDirtyPages[/B]
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
**************************Sun Jul 21 07:12:45.475 2013 (UTC - 4:00)**************************
Loading Dump File [C:\Users\John\SysnativeBSODApps\072113-34937-01.dmp]
Windows 8 Kernel Version 9431 MP (8 procs) Free x64
Built by: [B]9431[/B].0.amd64fre.winmain_bluemp.130615-1214
System Uptime:[B]0 days 0:10:58.148[/B]
*** ERROR: Module load completed but symbols could not be loaded for afd.sys
*** ERROR: Module load completed but symbols could not be loaded for HTTP.sys
Probably caused by :[B]HTTP.sys ( HTTP+71da0 )[/B]
BugCheck [B]1000007E, {ffffffffc0000005, 0, ffffd00023611558, ffffd00023610d60}[/B]
BugCheck Info: [url=http://www.carrona.org/bsodindx.html#0x1000007E]SYSTEM_THREAD_EXCEPTION_NOT_HANDLED_M (1000007e)[/url]
Arguments: 
Arg1: ffffffffc0000005, The exception code that was not handled
Arg2: 0000000000000000, The address that the exception occurred at
Arg3: ffffd00023611558, Exception Record Address
Arg4: ffffd00023610d60, Context Record Address
PROCESS_NAME:  System
BUGCHECK_STR:  AV
DEFAULT_BUCKET_ID:  WIN8_DRIVER_FAULT
FAILURE_BUCKET_ID: [B]AV_NULL_IP_HTTP+71da0[/B]
CPUID:        "Intel(R) Core(TM) i7 CPU       Q 740  @ 1.73GHz"
MaxSpeed:     1730
CurrentSpeed: [B]1846[/B]
 
Processor may be overclocked!
Expected Frequency:   1730
Actual Frequency:     1846
Overclock Ratio:      [color=red]1.06705[/color]
 
  BIOS Version                  G53JW.209
  BIOS Release Date             10/05/2010
  Manufacturer                  ASUSTeK Computer Inc.
  Product Name                  G53JW
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
[/font]

3rd Party Drivers:
The following is for information purposes only.
Any drivers in red should be updated or removed from your system. And should have been discussed in the body of my post.

Code:

[font=lucida console]**************************Sat Aug  3 07:39:09.066 2013 (UTC - 4:00)**************************
[COLOR=RED][B]ATK64AMD.sys           Tue May 12 21:04:54 2009 (4A0A1CB6)[/B][/COLOR]
[COLOR=RED][B]ASMMAP64.sys           Thu Jul  2 05:13:26 2009 (4A4C7A36)[/B][/COLOR]
[COLOR=RED][B]MBfilt64.sys           Thu Jul 30 23:40:32 2009 (4A7267B0)[/B][/COLOR]
[COLOR=RED][B]HECIx64.sys            Thu Sep 17 15:54:16 2009 (4AB293E8)[/B][/COLOR]
[COLOR=RED][B]SynTP.sys              Fri Mar  5 13:22:43 2010 (4B914BF3)[/B][/COLOR]
[COLOR=RED][B]PxHlpa64.sys           Mon Oct 17 10:29:34 2011 (4E9C3BCE)[/B][/COLOR]
[COLOR=RED][B]vmm.sys                Wed Dec 28 08:28:47 2011 (4EFB198F)[/B][/COLOR]
truecrypt.sys          Tue Feb  7 04:09:36 2012 (4F30EA50)
RTKVHD64.sys           Tue Mar 27 05:01:50 2012 (4F7181FE)
RtsPStor.sys           Thu Mar 29 03:09:33 2012 (4F740AAD)
cbfs3.sys              Mon Apr  9 09:21:46 2012 (4F82E26A)
GEARAspiWDM.sys        Thu May  3 15:56:17 2012 (4FA2E2E1)
FLxHCIc.sys            Fri Nov  2 05:01:10 2012 (50938BD6)
FLxHCIh.sys            Fri Nov  2 05:01:17 2012 (50938BDD)
Rt630x64.sys           Fri May 10 05:59:08 2013 (518CC4EC)
intelppm.sys           Sat Jun 15 17:47:58 2013 (51BCE10E)
NdisVirtualBus.sys     Sat Jun 15 20:32:47 2013 (51BD07AF)
Wnv.sys                Sat Jun 15 20:32:47 2013 (51BD07AF)
vmbkmclr.sys           Sat Jun 15 20:35:13 2013 (51BD0841)
winhvr.sys             Sat Jun 15 20:35:53 2013 (51BD0869)
ahcache.sys            Sat Jun 15 20:35:57 2013 (51BD086D)
werkernel.sys          Sat Jun 15 20:36:25 2013 (51BD0889)
dump_storahci.sys      Sat Jun 15 20:36:33 2013 (51BD0891)
nvhda64v.sys           Sun Jun 16 08:38:07 2013 (51BDB1AF)
nvlddmkm.sys           Thu Jul 25 22:41:39 2013 (51F1E1E3)
nvstusb.sys            Fri Jul 26 00:11:01 2013 (51F1F6D5)
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
**************************Sat Jul 27 13:17:32.821 2013 (UTC - 4:00)**************************
FLxHCIc.sys            Tue Jan 10 03:44:05 2012 (4F0BFA55)
FLxHCIh.sys            Tue Jan 10 03:44:13 2012 (4F0BFA5D)
nvlddmkm.sys           Sat Jul 13 14:43:31 2013 (51E19FD3)
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
**************************Sun Jul 21 07:12:45.475 2013 (UTC - 4:00)**************************
usbaapl64.sys          Tue Nov 27 18:38:02 2012 (50B54EDA)
nvhda64v.sys           Mon Feb 25 00:27:35 2013 (512AF647)
nvlddmkm.sys           Fri Jun 21 05:06:16 2013 (51C41788)
nvstusb.sys            Fri Jun 21 06:08:58 2013 (51C4263A)
[/font]

inTagger · Aug 6, 2013

TAP-Windows Adapter V9 ROOT\NET\0000 disabled because I can't delete this driver and it shows that device doesn't work.
Webcamera and WiFi also disabled, until I need it.

It seems that ASUS don't want to support this notebook anymore, no bios updates, no other device drivers updates since 2011.

usasma · Aug 6, 2013

The BSOD's are about equally split between those with file system issues and those with networking issues. I'd start by wondering about the TAP-WIndows Adapter

Set a system restore point (just in case).

Look in Network Connections for TAP-Adapter stuff and disable/remove it from there

Go to c:\windows\system32\drivers and rename tap0901.sys to tap0901.BAD

Search the Start Screen for TAP and let us know what you find in there.

Use this free program (Autoruns for Windows) and use it to disable any instances of tap0901.sys that are starting (or any other TAP entries) (DO NOT DELETE - only disable by removing the checkmark in the left hand column)

Check in the Services applet (services.msc) to be sure any instances of tap0901.sys or any other TAP entries are disabled.

Search in Device Manager for any instances of TAP and disable them.

Windows 8.1 Preview random BSOD and freezing

inTagger

New Member

My Computer

System One

inTagger

New Member

My Computer

System One

usasma

Mr. Cranky Pants

My Computer

System One

inTagger

New Member

My Computer

System One

usasma

Mr. Cranky Pants

My Computer

System One