Multiple BSODs, different errors

Jessw

New Member
Messages
5
Hey,

I bought new computer few weeks ago. It has been doing several different BSOD's. Most times blue screens come when im playing, but few times i've received bsod when shutting the computer down.

I've been checking internet for the error codes, and everything seems to refer to driver issues. I have uninstalled & downloaded latest drivers but it doesnt help. I've done memtest86 with 0 errors. I have checked temperatures too, and they are fine. Any advice would be great! Thanks!
 

My Computer

System One

  • OS
    w8
Did you buy a new computer or just the parts and built it yourself? Has it always been this way? Any other contributing factors that we should know about (ie, tweaking, etc) that might be time-coincident with the start of your BSODs? Also, your logs are not in English and that might make it tough for some (including me). Please provide any additional information that may be helpful.
 

My Computer

System One

  • OS
    Windows 8 Pro Windows 8.1 Preview
    Computer type
    PC/Desktop
Did you buy a new computer or just the parts and built it yourself? Has it always been this way? Any other contributing factors that we should know about (ie, tweaking, etc) that might be time-coincident with the start of your BSODs? Also, your logs are not in English and that might make it tough for some (including me). Please provide any additional information that may be helpful.

Sorry, didnt realize that all info would be in Finnish.. new file in attachments, everything should be in english now!

I built the computer by myself. It started it the same night i installed every driver and other stuff.. so yeah, it has always been this way. I havent done any tweaking.
 

My Computer

System One

  • OS
    w8
OK, thanks for all that additional information. Now, I will not be the one to do an in-depth formal analysis but I do see some error logs related to the Stardock's "Windows Fences" Program. You might want to try and uninstall that to see if it stops your BSODs or just wait for one of our BSOD experts to assist further.
Good luck.
 

My Computer

System One

  • OS
    Windows 8 Pro Windows 8.1 Preview
    Computer type
    PC/Desktop
OK, thanks for all that additional information. Now, I will not be the one to do an in-depth formal analysis but I do see some error logs related to the Stardock's "Windows Fences" Program. You might want to try and uninstall that to see if it stops your BSODs or just wait for one of our BSOD experts to assist further.
Good luck.

Thats weird, cos i dont have ever installed "windows fences" to my computer and i cannot find anything by that name.. But thanks!
 

My Computer

System One

  • OS
    w8
Oh boy! Sorry for that. I incorrectly assumed it was Windows Fences? Any other Stardock products installed? If not, please ignore my previous post and wait for the big guns to arrive. Good luck.
 

My Computer

System One

  • OS
    Windows 8 Pro Windows 8.1 Preview
    Computer type
    PC/Desktop
Oh boy! Sorry for that. I incorrectly assumed it was Windows Fences? Any other Stardock products installed? If not, please ignore my previous post and wait for the big guns to arrive. Good luck.

Heh, its okay! But yeah, nothing installed from Stardocks!
 

My Computer

System One

  • OS
    w8
Oh boy! Sorry for that. I incorrectly assumed it was Windows Fences? Any other Stardock products installed? If not, please ignore my previous post and wait for the big guns to arrive. Good luck.

Heh, its okay! But yeah, nothing installed from Stardocks!

Wow, I must have looked at someone else's logs by mistake and reported their issue as a response to your thread. Again, sorry about that!
 

My Computer

System One

  • OS
    Windows 8 Pro Windows 8.1 Preview
    Computer type
    PC/Desktop
Norton is involved in a number of the crashes, please do this:
Anti-Virus Removal:
Please do the following:
- download a free anti-virus for testing purposes: Free AntiVirus If using Windows 8, enable Windows Defender and the Windows Firewall instead (after removing Norton).
- un-install the Norton from your system (you can reinstall it, if so desired, when we're done troubleshooting)
- remove any remnants of Norton using this free tool: http://us.norton.com/support/kb/web_view.jsp?wv_type=public_web&docurl=20080710133834EN
- IMMEDIATELY install and update the free anti-virus (if using Win8, enable Windows Defender), then check to ensure that the Windows Firewall is turned on.
- perform a full system scan to ensure that no malware has snuck onto your system while the anti-virus was malfunctioning.
- check to see if this fixes the BSOD's
NOTE: NEVER run more than 1 anti-virus, firewall, Internet Security/Security Center application at the same time.

Remove Gigabyte Easy Saver (and Easy Tune 6 if it's also installed) - they are known to cause BSOD's on some Windows systems.

If all of this doesn't stop the BSOD's, please run Driver Verifier according to these instructions: Driver Verifier Settings




Analysis:
The following is for informational purposes only.
Code:
[FONT=lucida console]**************************Tue Jul 30 08:41:06.629 2013 (UTC - 4:00)**************************
Loading Dump File [C:\Users\John\SysnativeBSODApps\073013-17015-01.dmp]
Windows 8 Kernel Version 9200 MP (4 procs) Free x86 compatible
Built by: [B]9200[/B].16604.x86fre.win8_gdr.130503-1646
System Uptime:[B]3 days 0:29:10.758[/B]
*** WARNING: Unable to verify timestamp for SYMEVENT.SYS
*** ERROR: Module load completed but symbols could not be loaded for SYMEVENT.SYS
Probably caused by :[B]SYMEVENT.SYS ( SYMEVENT+17259 )[/B]
BugCheck [B]1000008E, {c0000005, 947b368b, acf29954, 0}[/B]
BugCheck Info: [URL="http://www.carrona.org/bsodindx.html#0x1000008E"]KERNEL_MODE_EXCEPTION_NOT_HANDLED_M (1000008e)[/URL]
Arguments: 
Arg1: c0000005, The exception code that was not handled
Arg2: 947b368b, The address that the exception occurred at
Arg3: acf29954, Trap Frame
Arg4: 00000000
BUGCHECK_STR:  AV
DEFAULT_BUCKET_ID:  WIN8_DRIVER_FAULT
PROCESS_NAME:  nvvsvc.exe
FAILURE_BUCKET_ID: [B]AV_SYMEVENT+17259[/B]
CPUID:        "Intel(R) Core(TM) i5-4430 CPU @ 3.00GHz"
MaxSpeed:     3000
CurrentSpeed: [B]2993[/B]
  BIOS Version                  F2
  BIOS Release Date             04/17/2013
  Manufacturer                  Gigabyte Technology Co., Ltd.
  Product Name                  Z87-HD3
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
**************************Sat Jul 27 08:10:37.969 2013 (UTC - 4:00)**************************
Loading Dump File [C:\Users\John\SysnativeBSODApps\072713-17343-01.dmp]
Windows 8 Kernel Version 9200 MP (4 procs) Free x86 compatible
Built by: [B]9200[/B].16604.x86fre.win8_gdr.130503-1646
System Uptime:[B]0 days 0:00:25.623[/B]
Probably caused by :[B]ntkrpamp.exe ( nt!KiFastFailDispatch+57 )[/B]
BugCheck [B]139, {3, 9dd0775c, 9dd07708, 0}[/B]
BugCheck Info: [URL="http://www.carrona.org/bsodindx.html#0x00000139"]KERNEL_SECURITY_CHECK_FAILURE (139)[/URL]
Arguments: 
Arg1: 00000003, A LIST_ENTRY has been corrupted (i.e. double remove).
Arg2: 9dd0775c, Address of the trap frame for the exception that caused the bugcheck
Arg3: 9dd07708, Address of the exception record for the exception that caused the bugcheck
Arg4: 00000000, Reserved
BUGCHECK_STR:  0x139
DEFAULT_BUCKET_ID:  LIST_ENTRY_CORRUPT
PROCESS_NAME:  svchost.exe
FAILURE_BUCKET_ID: [B]0x139_3_nt!KiFastFailDispatch[/B]
CPUID:        "Intel(R) Core(TM) i5-4430 CPU @ 3.00GHz"
MaxSpeed:     3000
CurrentSpeed: [B]2993[/B]
  BIOS Version                  F2
  BIOS Release Date             04/17/2013
  Manufacturer                  Gigabyte Technology Co., Ltd.
  Product Name                  Z87-HD3
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
**************************Fri Jul 26 18:41:38.871 2013 (UTC - 4:00)**************************
Loading Dump File [C:\Users\John\SysnativeBSODApps\072713-16250-01.dmp]
Windows 8 Kernel Version 9200 MP (4 procs) Free x86 compatible
Built by: [B]9200[/B].16604.x86fre.win8_gdr.130503-1646
System Uptime:[B]0 days 0:54:31.523[/B]
Probably caused by :[B]win32k.sys ( win32k!StartDeviceRead+105 )[/B]
BugCheck [B]1000008E, {c0000005, 819adfa6, 8d3458cc, 0}[/B]
BugCheck Info: [URL="http://www.carrona.org/bsodindx.html#0x1000008E"]KERNEL_MODE_EXCEPTION_NOT_HANDLED_M (1000008e)[/URL]
Arguments: 
Arg1: c0000005, The exception code that was not handled
Arg2: 819adfa6, The address that the exception occurred at
Arg3: 8d3458cc, Trap Frame
Arg4: 00000000
BUGCHECK_STR:  AV
DEFAULT_BUCKET_ID:  WIN8_DRIVER_FAULT
PROCESS_NAME:  csrss.exe
FAILURE_BUCKET_ID: [B]AV_win32k!StartDeviceRead[/B]
CPUID:        "Intel(R) Core(TM) i5-4430 CPU @ 3.00GHz"
MaxSpeed:     3000
CurrentSpeed: [B]2993[/B]
  BIOS Version                  F2
  BIOS Release Date             04/17/2013
  Manufacturer                  Gigabyte Technology Co., Ltd.
  Product Name                  Z87-HD3
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
**************************Fri Jul 26 17:46:40.055 2013 (UTC - 4:00)**************************
Loading Dump File [C:\Users\John\SysnativeBSODApps\072713-16750-01.dmp]
Windows 8 Kernel Version 9200 MP (4 procs) Free x86 compatible
Built by: [B]9200[/B].16604.x86fre.win8_gdr.130503-1646
System Uptime:[B]0 days 1:47:14.707[/B]
*** WARNING: Unable to verify timestamp for Rt630x86.sys
*** ERROR: Module load completed but symbols could not be loaded for Rt630x86.sys
Probably caused by :[B]NETIO.SYS ( NETIO!NetioFreeNetBufferAndNetBufferList+e )[/B]
BugCheck [B]D1, {4, 2, 0, 82043bee}[/B]
BugCheck Info: [URL="http://www.carrona.org/bsodindx.html#0x000000D1"]DRIVER_IRQL_NOT_LESS_OR_EQUAL (d1)[/URL]
Arguments: 
Arg1: 00000004, memory referenced
Arg2: 00000002, IRQL
Arg3: 00000000, value 0 = read operation, 1 = write operation
Arg4: 82043bee, address which referenced memory
BUGCHECK_STR:  AV
DEFAULT_BUCKET_ID:  WIN8_DRIVER_FAULT
PROCESS_NAME:  System
FAILURE_BUCKET_ID: [B]AV_NETIO!NetioFreeNetBufferAndNetBufferList[/B]
CPUID:        "Intel(R) Core(TM) i5-4430 CPU @ 3.00GHz"
MaxSpeed:     3000
CurrentSpeed: [B]2993[/B]
  BIOS Version                  F2
  BIOS Release Date             04/17/2013
  Manufacturer                  Gigabyte Technology Co., Ltd.
  Product Name                  Z87-HD3
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
**************************Fri Jul 26 15:58:30.800 2013 (UTC - 4:00)**************************
Loading Dump File [C:\Users\John\SysnativeBSODApps\072613-18093-01.dmp]
Windows 8 Kernel Version 9200 MP (4 procs) Free x86 compatible
Built by: [B]9200[/B].16604.x86fre.win8_gdr.130503-1646
System Uptime:[B]0 days 0:03:52.453[/B]
Probably caused by :[B]ndis.sys ( ndis!NdisNblTrackerDeregisterComponent+51 )[/B]
BugCheck [B]139, {3, a2acc898, a2acc844, 0}[/B]
BugCheck Info: [URL="http://www.carrona.org/bsodindx.html#0x00000139"]KERNEL_SECURITY_CHECK_FAILURE (139)[/URL]
Arguments: 
Arg1: 00000003, A LIST_ENTRY has been corrupted (i.e. double remove).
Arg2: a2acc898, Address of the trap frame for the exception that caused the bugcheck
Arg3: a2acc844, Address of the exception record for the exception that caused the bugcheck
Arg4: 00000000, Reserved
BUGCHECK_STR:  0x139
DEFAULT_BUCKET_ID:  LIST_ENTRY_CORRUPT
PROCESS_NAME:  System
FAILURE_BUCKET_ID: [B]0x139_3_ndis!NdisNblTrackerDeregisterComponent[/B]
CPUID:        "Intel(R) Core(TM) i5-4430 CPU @ 3.00GHz"
MaxSpeed:     3000
CurrentSpeed: [B]2993[/B]
  BIOS Version                  F2
  BIOS Release Date             04/17/2013
  Manufacturer                  Gigabyte Technology Co., Ltd.
  Product Name                  Z87-HD3
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
**************************Fri Jul 26 15:54:11.932 2013 (UTC - 4:00)**************************
Loading Dump File [C:\Users\John\SysnativeBSODApps\072613-19781-01.dmp]
Windows 8 Kernel Version 9200 MP (4 procs) Free x86 compatible
Built by: [B]9200[/B].16604.x86fre.win8_gdr.130503-1646
System Uptime:[B]0 days 3:12:23.584[/B]
Probably caused by :[B]win32k.sys ( win32k!xxxSkipSysMsg+2fa )[/B]
BugCheck [B]19, {20, c271d8f0, c271db58, 4a4d0001}[/B]
BugCheck Info: [URL="http://www.carrona.org/bsodindx.html#0x00000019"]BAD_POOL_HEADER (19)[/URL]
Arguments: 
Arg1: 00000020, a pool block header size is corrupt.
Arg2: c271d8f0, The pool entry we were looking for within the page.
Arg3: c271db58, The next pool entry.
Arg4: 4a4d0001, (reserved)
BUGCHECK_STR:  0x19_20
PROCESS_NAME:  League of Lege
FAILURE_BUCKET_ID: [B]0x19_20_win32k!xxxSkipSysMsg[/B]
CPUID:        "Intel(R) Core(TM) i5-4430 CPU @ 3.00GHz"
MaxSpeed:     3000
CurrentSpeed: [B]2993[/B]
  BIOS Version                  F2
  BIOS Release Date             04/17/2013
  Manufacturer                  Gigabyte Technology Co., Ltd.
  Product Name                  Z87-HD3
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
**************************Fri Jul 26 12:41:21.878 2013 (UTC - 4:00)**************************
Loading Dump File [C:\Users\John\SysnativeBSODApps\072613-50328-01.dmp]
Windows 8 Kernel Version 9200 MP (4 procs) Free x86 compatible
Built by: [B]9200[/B].16604.x86fre.win8_gdr.130503-1646
System Uptime:[B]0 days 1:00:14.531[/B]
Probably caused by :[B]ntkrpamp.exe ( nt! ?? ::FNODOBFM::`string'+ec95 )[/B]
BugCheck [B]133, {0, 501, 500, 0}[/B]
BugCheck Info: [URL="http://www.carrona.org/bsodindx.html#0x00000133"]DPC_WATCHDOG_VIOLATION (133)[/URL]
Arguments: 
Arg1: 00000000, A single DPC or ISR exceeded its time allotment. The offending
    component can usually be identified with a stack trace.
Arg2: 00000501, The DPC time count (in ticks).
Arg3: 00000500, The DPC time allotment (in ticks).
Arg4: 00000000
BUGCHECK_STR:  0x133
DEFAULT_BUCKET_ID:  WIN8_DRIVER_FAULT
PROCESS_NAME:  System
FAILURE_BUCKET_ID: [B]0x133_DPC_nt!_??_::FNODOBFM::_string_[/B]
CPUID:        "Intel(R) Core(TM) i5-4430 CPU @ 3.00GHz"
MaxSpeed:     3000
CurrentSpeed: [B]2993[/B]
  BIOS Version                  F2
  BIOS Release Date             04/17/2013
  Manufacturer                  Gigabyte Technology Co., Ltd.
  Product Name                  Z87-HD3
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
**************************Fri Jul 26 11:35:42.753 2013 (UTC - 4:00)**************************
Loading Dump File [C:\Users\John\SysnativeBSODApps\072613-30562-01.dmp]
Windows 8 Kernel Version 9200 MP (4 procs) Free x86 compatible
Built by: [B]9200[/B].16451.x86fre.win8_gdr.121105-1502
System Uptime:[B]1 days 22:16:56.547[/B]
Probably caused by :[B]ntkrpamp.exe ( nt!KiDeferredReadyThread+45e )[/B]
BugCheck [B]A, {c1ff64dc, 2, 0, 81e41646}[/B]
BugCheck Info: [URL="http://www.carrona.org/bsodindx.html#0x0000000A"]IRQL_NOT_LESS_OR_EQUAL (a)[/URL]
Arguments: 
Arg1: c1ff64dc, memory referenced
Arg2: 00000002, IRQL
Arg3: 00000000, bitfield :
    bit 0 : value 0 = read operation, 1 = write operation
    bit 3 : value 0 = not an execute operation, 1 = execute operation (only on chips which support this level of status)
Arg4: 81e41646, address which referenced memory
BUGCHECK_STR:  AV
DEFAULT_BUCKET_ID:  WIN8_DRIVER_FAULT
PROCESS_NAME:  System
FAILURE_BUCKET_ID: [B]AV_nt!KiDeferredReadyThread[/B]
CPUID:        "Intel(R) Core(TM) i5-4430 CPU @ 3.00GHz"
MaxSpeed:     3000
CurrentSpeed: [B]2993[/B]
  BIOS Version                  F2
  BIOS Release Date             04/17/2013
  Manufacturer                  Gigabyte Technology Co., Ltd.
  Product Name                  Z87-HD3
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
**************************Wed Jul 24 13:04:14.533 2013 (UTC - 4:00)**************************
Loading Dump File [C:\Users\John\SysnativeBSODApps\072413-57578-01.dmp]
Windows 8 Kernel Version 9200 MP (4 procs) Free x86 compatible
Built by: [B]9200[/B].16451.x86fre.win8_gdr.121105-1502
System Uptime:[B]0 days 0:17:04.182[/B]
*** ERROR: Module load completed but symbols could not be loaded for Ntfs.sys
Probably caused by :[B]ntkrpamp.exe ( nt!KiFastFailDispatch+57 )[/B]
BugCheck [B]139, {3, 82342a38, 823429e4, 0}[/B]
BugCheck Info: [URL="http://www.carrona.org/bsodindx.html#0x00000139"]KERNEL_SECURITY_CHECK_FAILURE (139)[/URL]
Arguments: 
Arg1: 00000003, A LIST_ENTRY has been corrupted (i.e. double remove).
Arg2: 82342a38, Address of the trap frame for the exception that caused the bugcheck
Arg3: 823429e4, Address of the exception record for the exception that caused the bugcheck
Arg4: 00000000, Reserved
BUGCHECK_STR:  0x139
DEFAULT_BUCKET_ID:  LIST_ENTRY_CORRUPT
PROCESS_NAME:  System
FAILURE_BUCKET_ID: [B]0x139_3_nt!KiFastFailDispatch[/B]
CPUID:        "Intel(R) Core(TM) i5-4430 CPU @ 3.00GHz"
MaxSpeed:     3000
CurrentSpeed: [B]2993[/B]
  BIOS Version                  F2
  BIOS Release Date             04/17/2013
  Manufacturer                  Gigabyte Technology Co., Ltd.
  Product Name                  Z87-HD3
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
[/FONT]

3rd Party Drivers:
The following is for information purposes only.
Any drivers in red should be updated or removed from your system. And should have been discussed in the body of my post.
Code:
[FONT=lucida console]**************************Tue Jul 30 08:41:06.629 2013 (UTC - 4:00)**************************
Ironx86.SYS                 Mon Jul 23 20:34:17 2012 (500DED89)
eeCtrl.sys                  Tue Jul 31 19:33:30 2012 (50186B4A)
EraserUtilRebootDrv.sys     Tue Jul 31 19:33:30 2012 (50186B4A)
SYMEVENT.SYS                Wed Aug 22 01:32:47 2012 (50346EFF)
IDSvix86.sys                Tue Aug 28 22:48:13 2012 (503D82ED)
RtNdPt630.sys               Thu Sep 13 07:38:24 2012 (5051C5B0)
Rt630x86.sys                Thu Oct 25 05:15:15 2012 (50890323)
intelppm.sys                Mon Nov  5 22:52:05 2012 (50988965)
HECI.sys                    Mon Dec 17 14:32:20 2012 (50CF7344)
SYMEFA.SYS                  Fri Jan 18 19:30:44 2013 (50F9E934)
SRTSPX.SYS                  Fri Jan 25 16:28:40 2013 (5102F908)
nvhda32v.sys                Mon Feb 25 00:27:13 2013 (512AF631)
RTKVHDA.sys                 Tue Feb 26 07:37:31 2013 (512CAC8B)
ccSetx86.sys                Thu Mar 21 22:59:58 2013 (514BC92E)
SYMNETS.SYS                 Tue Apr  9 19:14:32 2013 (5164A0D8)
iaStorA.sys                 Mon Apr 22 15:37:37 2013 (51759181)
dump_iaStorA.sys            Mon Apr 22 15:37:37 2013 (51759181)
SRTSP.SYS                   Mon Apr 22 18:25:08 2013 (5175B8C4)
SYMDS.SYS                   Thu Apr 25 19:18:45 2013 (5179B9D5)
NAVEX15.SYS                 Fri Apr 26 01:25:25 2013 (517A0FC5)
NAVENG.SYS                  Fri Apr 26 01:27:07 2013 (517A102B)
BHDrvx86.sys                Mon May 20 15:17:36 2013 (519A76D0)
nvlddmkm.sys                Fri Jun 21 05:03:10 2013 (51C416CE)
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
**************************Fri Jul 26 18:41:38.871 2013 (UTC - 4:00)**************************
nvhda32v.sys                Tue May 10 05:41:00 2011 (4DC9082C)
nvlddmkm.sys                Fri Jan 18 08:21:40 2013 (50F94C64)
dump_storahci.sys           Sat Mar  2 02:19:42 2013 (5131A80E)
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
**************************Fri Jul 26 15:58:30.800 2013 (UTC - 4:00)**************************
hiber_storahci.sys          Sat Mar  2 02:19:42 2013 (5131A80E)
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
**************************Fri Jul 26 15:54:11.932 2013 (UTC - 4:00)**************************
[COLOR=RED][B]gdrv.sys                    Thu Mar 12 23:17:32 2009 (49B9D04C)[/B][/COLOR]
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
**************************Fri Jul 26 12:41:21.878 2013 (UTC - 4:00)**************************
intelide.sys                Wed Jul 25 22:38:06 2012 (5010AD8E)
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
**************************Fri Jul 26 11:35:42.753 2013 (UTC - 4:00)**************************
SRTSPX.SYS                  Tue Nov 15 17:27:18 2011 (4EC2E746)
SYMNETS.SYS                 Tue May  8 04:48:42 2012 (4FA8DDEA)
SYMEFA.SYS                  Fri May 18 21:29:24 2012 (4FB6F774)
Ironx86.SYS                 Wed May 23 13:13:57 2012 (4FBD1AD5)
SYMEVENT.SYS                Wed May 23 20:51:53 2012 (4FBD8629)
SYMDS.SYS                   Wed May 23 21:11:13 2012 (4FBD8AB1)
SRTSP.SYS                   Thu May 24 02:27:18 2012 (4FBDD4C6)
ccSetx86.sys                Fri May 25 15:32:05 2012 (4FBFDE35)
dump_storahci.sys           Wed Jul 25 22:38:58 2012 (5010ADC2)
EraserUtilDrv11220.sys      Tue Jul 31 19:33:30 2012 (50186B4A)
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
**************************Wed Jul 24 13:04:14.533 2013 (UTC - 4:00)**************************
nvlddmkm.sys                Wed Aug  3 05:06:24 2011 (4E390F90)
NAVEX15.SYS                 Wed Apr 25 04:36:43 2012 (4F97B79B)
NAVENG.SYS                  Wed Apr 25 04:38:43 2012 (4F97B813)
IDSVix86.sys                Thu May 24 20:08:07 2012 (4FBECD67)
BHDrvx86.sys                Tue Jun  5 15:23:14 2012 (4FCE5CA2)
[/FONT]
http://www.carrona.org/drivers/driver.php?id=Ironx86.SYS
http://www.carrona.org/drivers/driver.php?id=eeCtrl.sys
http://www.carrona.org/drivers/driver.php?id=EraserUtilRebootDrv.sys
http://www.carrona.org/drivers/driver.php?id=SYMEVENT.SYS
http://www.carrona.org/drivers/driver.php?id=IDSvix86.sys
RtNdPt630.sys - this driver hasn't been added to the DRT as of this run. Please search Google/Bing for the driver if additional information is needed.
http://www.carrona.org/drivers/driver.php?id=Rt630x86.sys
http://www.carrona.org/drivers/driver.php?id=intelppm.sys
http://www.carrona.org/drivers/driver.php?id=HECI.sys
http://www.carrona.org/drivers/driver.php?id=SYMEFA.SYS
http://www.carrona.org/drivers/driver.php?id=SRTSPX.SYS
http://www.carrona.org/drivers/driver.php?id=nvhda32v.sys
http://www.carrona.org/drivers/driver.php?id=RTKVHDA.sys
http://www.carrona.org/drivers/driver.php?id=ccSetx86.sys
http://www.carrona.org/drivers/driver.php?id=SYMNETS.SYS
http://www.carrona.org/drivers/driver.php?id=iaStorA.sys
http://www.carrona.org/drivers/driver.php?id=dump_iaStorA.sys
http://www.carrona.org/drivers/driver.php?id=SRTSP.SYS
http://www.carrona.org/drivers/driver.php?id=SYMDS.SYS
http://www.carrona.org/drivers/driver.php?id=NAVEX15.SYS
http://www.carrona.org/drivers/driver.php?id=NAVENG.SYS
http://www.carrona.org/drivers/driver.php?id=BHDrvx86.sys
http://www.carrona.org/drivers/driver.php?id=nvlddmkm.sys
http://www.carrona.org/drivers/driver.php?id=nvhda32v.sys
http://www.carrona.org/drivers/driver.php?id=nvlddmkm.sys
http://www.carrona.org/drivers/driver.php?id=dump_storahci.sys
http://www.carrona.org/drivers/driver.php?id=hiber_storahci.sys
http://www.carrona.org/drivers/driver.php?id=gdrv.sys
http://www.carrona.org/drivers/driver.php?id=intelide.sys
http://www.carrona.org/drivers/driver.php?id=SRTSPX.SYS
http://www.carrona.org/drivers/driver.php?id=SYMNETS.SYS
http://www.carrona.org/drivers/driver.php?id=SYMEFA.SYS
http://www.carrona.org/drivers/driver.php?id=Ironx86.SYS
http://www.carrona.org/drivers/driver.php?id=SYMEVENT.SYS
http://www.carrona.org/drivers/driver.php?id=SYMDS.SYS
http://www.carrona.org/drivers/driver.php?id=SRTSP.SYS
http://www.carrona.org/drivers/driver.php?id=ccSetx86.sys
http://www.carrona.org/drivers/driver.php?id=dump_storahci.sys
http://www.carrona.org/drivers/driver.php?id=EraserUtilDrv11220.sys
http://www.carrona.org/drivers/driver.php?id=nvlddmkm.sys
http://www.carrona.org/drivers/driver.php?id=NAVEX15.SYS
http://www.carrona.org/drivers/driver.php?id=NAVENG.SYS
http://www.carrona.org/drivers/driver.php?id=IDSVix86.sys
http://www.carrona.org/drivers/driver.php?id=BHDrvx86.sys
 

My Computer

System One

  • OS
    Win8.1Pro - Finally!!!
    Computer type
    Laptop
    System Manufacturer/Model
    Samsung/NP780
    CPU
    Came with the laptop (i7 of some sort)
    Motherboard
    Pretty sure that it has one, but haven't checked inside the case!
    Memory
    upgraded to 12 gB from 8 gB
    Graphics Card(s)
    has switchable - Intel/ATI - Used wrong drivers, now ATI card is inop :( Will have to fix it soon!
    Sound Card
    I'm nearly deaf, so this isn't used often
    Monitor(s) Displays
    Touchscreen on laptop/32" Toshiba on HDMI (laid the Sharp TV on a mouse and cracked the screen!)
    Screen Resolution
    800x600
    Hard Drives
    One Samsung 1tB drive - 5400 rpm. Gonna switch to a 7200/10000 rpm or an SSD (if I can find $500 for a 1tB SSD!)
    - Switched to 500 gB Samsung 840 series SSD - WOW!!!
    PSU
    Why do we ask this for laptops?
    Case
    Silver with a neat Samsung logo
    Cooling
    sub-par, gotta get around to working on it soon Worked on it - still sub-par! :(
    Keyboard
    Microsoft Natural - the same one I've used since it orignally came out around 1995
    Mouse
    no Mouse - Trackball!!!!
    Internet Speed
    too slow when I'm waiting for a download to finish
    Browser
    Yes, I use this (Firefox mostly, w/IE next most)
    Antivirus
    Windows Defender and Windows Firewall
    Other Info
    I'm handsome and a snappy dresser :0)
Hey! I fully deleted Norton, but sadly that did not work. I received few BSOD's and then ran the driver verifier from your instructions. (Hope i did everything right..!) The dump file is in attachements.

Thanks.
 

My Computer

System One

  • OS
    w8
Have you updated Windows Defender? Have you performed a system scan with it? If not, please do so (and let us know if it finds infections).

Please rerun Driver Verifier according to these instructions: Driver Verifier Settings
Make sure to let the system crash several times - then check in C:\Windows\Minidump to see if memory dumps have been created.

While waiting for a reply, please start with these free diagnostics: Hardware Diagnostics

Analysis:
The following is for informational purposes only.
Code:
[font=lucida console]**************************Wed Jul 31 12:47:57.273 2013 (UTC - 4:00)**************************
Loading Dump File [C:\Users\John\SysnativeBSODApps\073113-36296-01.dmp]
Windows 8 Kernel Version 9200 MP (4 procs) Free x86 compatible
Built by: [B]9200[/B].16628.x86fre.win8_gdr.130531-1504
System Uptime:[B]0 days 3:16:34.345[/B]
Probably caused by :[B]csrss.exe[/B]
BugCheck [B]EF, {a5e9f800, 0, 0, 0}[/B]
BugCheck Info: [url=http://www.carrona.org/bsodindx.html#0x000000EF]CRITICAL_PROCESS_DIED (ef)[/url]
Arguments: 
Arg1: a5e9f800, Process object or thread object
Arg2: 00000000, If this is 0, a process died. If this is 1, a thread died.
Arg3: 00000000
Arg4: 00000000
PROCESS_NAME:  csrss.exe
BUGCHECK_STR:  0xEF_c0000005
FAILURE_BUCKET_ID: [B]0xEF_c0000005_IMAGE_csrss.exe[/B]
CPUID:        "Intel(R) Core(TM) i5-4430 CPU @ 3.00GHz"
MaxSpeed:     3000
CurrentSpeed: [B]2993[/B]
  BIOS Version                  F2
  BIOS Release Date             04/17/2013
  Manufacturer                  Gigabyte Technology Co., Ltd.
  Product Name                  Z87-HD3
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
[/font]

3rd Party Drivers:
The following is for information purposes only.
Any drivers in red should be updated or removed from your system. And should have been discussed in the body of my post.
Code:
[font=lucida console]**************************Wed Jul 31 12:47:57.273 2013 (UTC - 4:00)**************************
[COLOR=RED][B]MpKsl8617c29d.sys   Fri Sep 16 17:34:23 2011 (4E73C0DF)[/B][/COLOR]
RtNdPt630.sys       Thu Sep 13 07:38:24 2012 (5051C5B0)
Rt630x86.sys        Thu Oct 25 05:15:15 2012 (50890323)
intelppm.sys        Mon Nov  5 22:52:05 2012 (50988965)
HECI.sys            Mon Dec 17 14:32:20 2012 (50CF7344)
nvhda32v.sys        Mon Feb 25 00:27:13 2013 (512AF631)
RTKVHDA.sys         Tue Feb 26 07:37:31 2013 (512CAC8B)
iaStorA.sys         Mon Apr 22 15:37:37 2013 (51759181)
dump_iaStorA.sys    Mon Apr 22 15:37:37 2013 (51759181)
nvlddmkm.sys        Fri Jun 21 05:03:10 2013 (51C416CE)
[/font]
MpKsl8617c29d.sys - this driver hasn't been added to the DRT as of this run. Please search Google/Bing for the driver if additional information is needed.
RtNdPt630.sys - this driver hasn't been added to the DRT as of this run. Please search Google/Bing for the driver if additional information is needed.
http://www.carrona.org/drivers/driver.php?id=Rt630x86.sys
http://www.carrona.org/drivers/driver.php?id=intelppm.sys
http://www.carrona.org/drivers/driver.php?id=HECI.sys
http://www.carrona.org/drivers/driver.php?id=nvhda32v.sys
http://www.carrona.org/drivers/driver.php?id=RTKVHDA.sys
http://www.carrona.org/drivers/driver.php?id=iaStorA.sys
http://www.carrona.org/drivers/driver.php?id=dump_iaStorA.sys
http://www.carrona.org/drivers/driver.php?id=nvlddmkm.sys
 

My Computer

System One

  • OS
    Win8.1Pro - Finally!!!
    Computer type
    Laptop
    System Manufacturer/Model
    Samsung/NP780
    CPU
    Came with the laptop (i7 of some sort)
    Motherboard
    Pretty sure that it has one, but haven't checked inside the case!
    Memory
    upgraded to 12 gB from 8 gB
    Graphics Card(s)
    has switchable - Intel/ATI - Used wrong drivers, now ATI card is inop :( Will have to fix it soon!
    Sound Card
    I'm nearly deaf, so this isn't used often
    Monitor(s) Displays
    Touchscreen on laptop/32" Toshiba on HDMI (laid the Sharp TV on a mouse and cracked the screen!)
    Screen Resolution
    800x600
    Hard Drives
    One Samsung 1tB drive - 5400 rpm. Gonna switch to a 7200/10000 rpm or an SSD (if I can find $500 for a 1tB SSD!)
    - Switched to 500 gB Samsung 840 series SSD - WOW!!!
    PSU
    Why do we ask this for laptops?
    Case
    Silver with a neat Samsung logo
    Cooling
    sub-par, gotta get around to working on it soon Worked on it - still sub-par! :(
    Keyboard
    Microsoft Natural - the same one I've used since it orignally came out around 1995
    Mouse
    no Mouse - Trackball!!!!
    Internet Speed
    too slow when I'm waiting for a download to finish
    Browser
    Yes, I use this (Firefox mostly, w/IE next most)
    Antivirus
    Windows Defender and Windows Firewall
    Other Info
    I'm handsome and a snappy dresser :0)
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