I have a problem (obviously) with my computer.. This computer is a new rig and even though i've been having Blue screens of Death at the beginning ( fixed through forum troubleshooting ), everything's been running perfectly.
Here are the specs to my computer running Windows 8 Pro
MOBO : Asus p8z77-V PRO
CPU : Intel i-5 3570k
RAM : 1x4gb cl8 12800 Gskill Ripjaw ( i had 2 but one of them was faulty so it was removed )
SSD : Samsung 840 250gb (OS : Windows 8 pro x64 )
HDD : WD Caviar Black 1tb
Heatsink : Noctua NH-D14
PSU : Antec HCP 850 gold
GPU : MSI Radeon 6950 Twin FROZR ( i have a spare GeForce 9600 GT which i will get into details later )
My monitor is a Xstar 27" 1440p. It has been running on overclock from 60hz to 100hz, without any problems.
Now to the problem :
I've been having MAJOR problems with my WiFi. The wifi adapter is the intergrated one from the Mobo, WiFi Go, which only has 2.4 ghz. So i was trying to find out how i could make my computer compatible with 5ghz. I moved the case ( and i think the Dual DVI cable on the graphic card might have pulled just a bit ), and i see a popup on my monitor at the bottom right corner saying " Display Driver has failed but recovered " or something very similar.
Next thing i know, my peripherals dont work anymore. Screen seems frozen ( but i dont know for SURE that it was frozen, might be just my peripherals that stopped working because i can't remember if there was an animated image still moving or not in one of the opened windows.. it's all very blurry at this point )
From what I know and what I can see ( with verifications made later on ), i don't think any updates have been done, and no drivers were updated.
So I hard reset my computer and whadda ya know.. Windows logo shows and right after ( when i'm supposed to get the logon screen ), the monitor just turns black.... So i reset a couple of times, and every time is the exact same problem. The screen just goes black after the boot sequence.
Heres what i tried :
- Tried restoring from a restore point. Didn't work
- Tried in safe mode. Computer boots up and works.
- - Tried uninstalling graphics drivers. OK
- - Tried reinstalling the drivers, but the card was not recognized and the only way to get the drivers for my card is with an auto-detect from AMD. So that didn't work.
- - When reebooting the computer, screen goes black again
- Tried reseating my card. Didn't work
- Tried the second DVI slot on my card. Didn't work
- Tried taking out the card and plugging a second monitor (1080p, because the korean one was not compatible with the iGPU ) to the intergrated gpu. The computer boots up fine.
- I call ASUS customer support. I explain the situation and the guy tells me to RMA my graphics card. Which i do, and I send it away.
Now.. I could've stopped there, but since i JUST got into my 3 weeks vacation from work, and wanted to use a bit of that time to play a few games on the computer, I tried running them with the iGPU. As expected, it ... it was barely acceptable for a low-end graphics game.
I then remembered I had another GPU ( GeForce 9600 GT ) in an older computer I gave to my girlfriend for her work. Knowing it wasnt gonna be much improvement, I still decided to try it out. So i plug it in, connect my 1080p monitor to it... And then that's when I realized that the GPU i sent back for RMA was NOT the problem. Because it did the exact same thing for this GPU.
So i tried reinstalling the drivers for the Gefore ( which this time, the install worked because it's not an autodetect ), but the problem was not solved. Still a black screen. I try to look around in forums some more, and I can't seem to find anything that is like my situation.
I read somewhere that it was recommended to run Chkdsk /f /r or something. When I did that in Safe Mode with networking, it said it couldnt do it right away. So it prompted me to ask if I wanted to schedule it on next startup. To which I said yes.
Good god, I inflicted myself another 5 hours and an overnight of troubleshooting. I was not able to reboot my computer and cancel the chkdsk because it was stuck at 28%. I rebooted, trying to cancel PRIOR the chkdsk started, but as soon as the windows logo came on, it said " you have 0 seconds to press any key to cancel the operation " or something. So i couldnt cancel it in any way. Anyways, after a while I just gave up and went to sleep. When I come back, i could boot up the computer just fine with my monitor plugged in to the intergrated mobo gpu.
I am now here, short of options and solutions, after trying to troubleshoot by myself and with extensive research, asking for your help on how to finally solve this, or at LEAST find the problem so I can possibly RMA if anything is wrong.
Thank you for taking your time to read and I can't wait to hear from someone.