Windows 8 and 8.1 Forums

Im trying to use the tool SF_Diagnostic_Tool.exe help

  1. #1

    Posts : 36
    windows 8 64 bit

    Im trying to use the tool SF_Diagnostic_Tool.exe help

    I just downloaded the SF_Diagnostic_Tool.exe as the instructions said from this link:

    SF Diagnostic Tool - Using for Troubleshooting - Windows 7 Help Forums

    I did right click on the exe file and run it as admin !
    Then i clicked the button Grab All . When clicking the Grab All button its telling me to make sure to run the file as admin but i already did it .

    But when im going to my desktop or directly to the desktop directory :


    I dont see any created directory of the SF Diagnostic tool . And no files of it .
    After some seconds i see the windows message window ask me if i want to replace the file name :


    The destination already has the file name: "EventSys.txt"

    When i put my mouse over the SF_23-07-2013 i see the directory is in C:\Users\bout0_000\Desktop
    But if i click on it or go manualy to the C:\Users\bout0_000\Desktop i dont see this directory or any files connected to the diagnostic tool.

    What is going on ?

    I did now skip this file or before i did replace and im getting a prompt window say :

    Success : Event Logs Copied Sucessfully

    But nothing cant find the files or the directory in C:\Users\bout0_000\Desktop

    What to do ?

    I have windows 8 64bit .

      My System SpecsSystem Spec

  2. #2

    Posts : 36
    windows 8 64 bit

    Found the directory now in D:\

    You should fix this problem . Instead trying to create the directory in the Desktop try to create the directory in some other place like for example:


    All my program i did so far in C# i have never had problems before creating directories at this location.
    Try to avoid and minimum messing up with Admins rights .

    Other then that great tool very useful . Thanks.
      My System SpecsSystem Spec

  3. #3

    Posts : 36
    windows 8 64 bit

    Found the directory at d:\

    The directory of the tool was on :


    Instead C: it was on D:

    You should fix it . It should be easy .

    Just leave t he desktop and do as i mentioned above and you can add a button to your program that the user can easy click on it and view the directory with the files and also make a button that if the user click on it , it will automatic create the ZIP/RAR file .

    If you had the source of the tool in c# i could do it .

      My System SpecsSystem Spec

Im trying to use the tool SF_Diagnostic_Tool.exe help

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