Raid Drivers Crashing

canuk

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I recently upgraded from Windows 7 64 bit to Windows 8 64 bit professional. I have random crashes which seem to be because of the Raid drivers according to the MB manufacturer. They are telling me to do a fresh install of windows 8 to fix this. I was wondering if there are any ways to manually install the raid drivers after the OS has been installed? I have a lot of work programs on this computer which will take me days with tech support to get my activation keys reset so if possible I want to avoid this. I am not sure what information I should provide since I know the cause of this. I have listed my system specs below. If you need anything further to give me some advice just let me know and I will get back to you

3 - 240GB Corsair Force 2 SSD's in Raid 0
1 - 4TB HDD from Seagate
Amd FX8320 CPU
Saphire 7970 6GB version
16 GB (2 sticks of 8 GB) of 1866 AMD DDR3 Memory
Gigabyte GA-990FXA-UD3 Rev. 1.1 running bios version F10a
 
Last edited:

My Computer

System One

  • OS
    Windows 8 Professional 64 bit
Ok, well I reinstalled Windows 8, followed Gigabytes instructions and I am still having the same issue. I can consistently get the computer to crash if I launch Windows Media player. It starts updating the library then it crashes. Other than that I just get a random crash every hour or so with the error message "Critical_process_failed" Any suggestions what to do next?
 

My Computer

System One

  • OS
    Windows 8 Professional 64 bit
Sorry for the delay in responding. There just aren't that many people who do BSOD analysis, so at times we get a bit overwhelmed!
Also, I was in the hospital on Friday and Saturday, so I got a bit behind in my own work!

First off, having reinstalled Windows and still having problems suggests that there's a hardware/low-level problem here.
The first thing to check is this:
SSD's were temperamental when they first came out, but their reliability has improved greatly over the last year or two. There are 2 things that MUST be checked on systems with BSOD's and SSD's:
1) That the SSD firmware is the latest available for the SSD
2) That the storage controller drivers on the motherboard are the most recent. They must date from late 2012 or later. This is ALL controllers, not just the one that the SSD is attached to.

No memory dumps in the uploaded reports. Please do this:
Upload Dump Files:
NOTE: If using a disk cleaning utility, please stop using it while we are troubleshooting your issues.
Please go to C:\Windows\Minidump and zip up the contents of the folder. Then upload/attach the .zip file with your next post.
Left click on the first minidump file.
Hold down the "Shift" key and left click on the last minidump file.
Right click on the blue highlighted area and select "Send to"
Select "Compressed (zipped) folder" and note where the folder is saved.
Upload that .zip file with your next post.

If you have issues with "Access Denied" errors, try copying the files to your desktop and zipping them up from there. If it still won't let you zip them up, post back for further advice.

If you don't have anything in that folder, please check in C:\Windows for a file named MEMORY.DMP. If you find it, zip it up and upload it to a free file hosting service. Then post the link to it in your topic so that we can download it.

Also, search your entire hard drive for files ending in .dmp, .mdmp, and .hdmp. Zip up any that you find and upload them with your next post.

Then, follow the directions here to set your system for Minidumps (much smaller than the MEMORY.DMP file): Set MiniDumpMore info on dump file options here: Overview of memory dump file options for Windows 2000, Windows XP, Windows Server 2003, Windows Vista, Windows Server 2008, Windows 7, and Windows Server 2008 R2

You have a Belkin Play Wireless USB Adapter:
I do not recommend using wireless USB network devices. Especially in Win7/Win8 systems.
These wireless USB devices have many issues with Win7(and I suspect with Win8) - using Vista drivers with them is almost sure to cause a BSOD.
Should you want to keep using these devices, be sure to have Win7/Win8 drivers - DO NOT use Vista drivers!!!
An installable wireless PCI/PCIe card that's plugged into your motherboard is much more robust, reliable, and powerful.

You've got at least 3 hard drives (probably more with the RAID array). What is the make/model/wattage and age of your Power Supply?

The wireless USB network device cannot start in Device Manager. Please uninstall it's software and physically remove the device from your system.

No evidence of BSOD's in the WER section of MSINFO32 either - so I have to wonder if the dumps are even being recorded. As such I'd start with these free hardware diagnostics: Hardware Diagnostics

AMD OverDrive (AODDriver2.sys) is either a stand-alone application, or a component of the AMD VISION Engine Control Center. This driver is known to cause BSOD's on some Windows systems.
Please un-install all AMD/ATI video stuff from Control Panel...Programs...Un-install a program
Then, download (but DO NOT install) a fresh copy of the ATI drivers from Global Provider of Innovative Graphics, Processors and Media Solutions | AMD (in the upper right corner of the page)
Use this procedure to install the DRIVER ONLY: ATI video cards - DRIVER ONLY installation procedure - Sysnative Forums

If the device (AODDriver or AODDriver4.01) remains a problem, open Device Manager, select the "View" item.
Then select "Show hidden devices" and scroll down to the Non-Plug and Play Drivers section.
Locate the AODDriver entry, right click on it and select "Un-install". Reboot for changes to take affect.
Sometimes the driver remains and continues to cause BSOD's. If this is the case for you, post back and we'll give further instructions for safely removing it.

If overclocking, please stop. Remove the overclock and return the system to stock/standard values while we're troubleshooting. Once the system is stable again, feel free to resume the overclocking.
 

My Computer

System One

  • OS
    Win8.1Pro - Finally!!!
    Computer type
    Laptop
    System Manufacturer/Model
    Samsung/NP780
    CPU
    Came with the laptop (i7 of some sort)
    Motherboard
    Pretty sure that it has one, but haven't checked inside the case!
    Memory
    upgraded to 12 gB from 8 gB
    Graphics Card(s)
    has switchable - Intel/ATI - Used wrong drivers, now ATI card is inop :( Will have to fix it soon!
    Sound Card
    I'm nearly deaf, so this isn't used often
    Monitor(s) Displays
    Touchscreen on laptop/32" Toshiba on HDMI (laid the Sharp TV on a mouse and cracked the screen!)
    Screen Resolution
    800x600
    Hard Drives
    One Samsung 1tB drive - 5400 rpm. Gonna switch to a 7200/10000 rpm or an SSD (if I can find $500 for a 1tB SSD!)
    - Switched to 500 gB Samsung 840 series SSD - WOW!!!
    PSU
    Why do we ask this for laptops?
    Case
    Silver with a neat Samsung logo
    Cooling
    sub-par, gotta get around to working on it soon Worked on it - still sub-par! :(
    Keyboard
    Microsoft Natural - the same one I've used since it orignally came out around 1995
    Mouse
    no Mouse - Trackball!!!!
    Internet Speed
    too slow when I'm waiting for a download to finish
    Browser
    Yes, I use this (Firefox mostly, w/IE next most)
    Antivirus
    Windows Defender and Windows Firewall
    Other Info
    I'm handsome and a snappy dresser :0)
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