Blue Screen of Death (BSOD)

Mkassem86 · Jul 9, 2013

My brand new toshiba laptop keeps restarting on its own. It tells me it has encounter a problem n needs to restart n tell me to look up on driver irql not less or equal athw8x.sys.

Please tell me what to do. Thank you in advance :party:

Operating System: Windows 8 X64
Laptop: Toshiba Satellite L855-B412

Dsprague · Jul 9, 2013

It appears that your troubles are being caused by an out dated wireless driver:

Code:

********************************************************************************                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
*******************************************************************************


Use !analyze -v to get detailed debugging information.


BugCheck D1, {28, 2, 0, fffff8800631cd7c}


[COLOR=#ff0000]*** WARNING: Unable to verify timestamp for athw8x.sys[/COLOR]
[COLOR=#ff0000]*** ERROR: Module load completed but symbols could not be loaded for athw8x.sys[/COLOR]
[COLOR=#ff0000]Probably caused by : athw8x.sys [/COLOR]( athw8x+107d7c )


Followup: MachineOwner
---------

Looking at the time stamp we can see it is rather old:

Code:

kd> lmvm athw8xstart             end                 module name
fffff880`06215000 fffff880`06586000   athw8x   T (no symbols)           
    Loaded symbol image file: athw8x.sys
    Image path: \SystemRoot\system32\DRIVERS\athw8x.sys
    Image name: athw8x.sys
    [COLOR=#ff0000]Timestamp:        Thu Jun 14 05:41:08 2012[/COLOR] (4FD9B1B4)
    CheckSum:         0037169A
    ImageSize:        00371000
    Translations:     0000.04b0 0000.04e4 0409.04b0 0409.04e4]

Please update your driver from here: ATHEROS Wireless drivers for Windows

the driver you wand is for the AR9485WB it is the sixth from the bottom on the list.

Blue Screen of Death (BSOD)

Mkassem86

New Member

My Computer

System One

Dsprague

New Member

My Computer

System One