Windows 8 and 8.1 Forums


FILE\BCD ERROR CODE: 0xc0000034

  1. #1

    FILE\BCD ERROR CODE: 0xc0000034


    OK, so I've been bad. I bought a new computer about 8 weeks ago and didn't get around to creating a recovery disk. Also I just moved, and didn't get around to shifting my online backup from my old computer to the new one yet.

    But what could go wrong, right?


    Error:

    RECOVERY
    YOUR PC NEEDS TO BE REPAIRED
    THE BOOT CONFIGURATION DATA FILE IS MISSING SOME REQUIRED INFORMATION.

    FILE\BCD

    ERROR CODE: 0xc0000034

    YOU'LL NEED TO USE THE RECOVERY TOOLS ON YOUR INSTALLATION MEDIA. IF YOU DON'T HAVE ANY INSTALLATION MEDIA (LIKE A DISK OR USB DEVICE) CONTACT YOUR SYSTEM ADMINISTRATOR OR PC MANUFACTURER

    PRESS ESC FOR UEFI FIRMWARE SETTINGS




    So after hours on the phone to Costo and Dell they are sending me something so I can reformat/reinstall windows. Losing several thousand photographs (some I have orders for). That was their best suggustion.

    No matter now many times I reboot (pounding F8, or Shift F8) all I get is the above screen.

    I can get to a hardware test that runs with no errors found. And I can thumb my way through the bios, and make changes.

    But there seems to be no way to get to a safe mode, or repair mode, or a Last Known Good Configuration mode.

    I really don't want to write off several thousand pictures. Well, the hassle of reinstalling all the software and plugins sucks too, but I can survive that.

    Serves me right for not being on the ball with disaster recovery plans...

      My System SpecsSystem Spec

  2. #2


    Posts : 5,332
    7/8/ubuntu/Linux Deepin


    You cann boot a linusx live cd and copy off your photos.

    Suggest you try one with efi support.

    Ubuntu13.04 64-Bit should do it.

    Download Ubuntu Desktop | Ubuntu
      My System SpecsSystem Spec

  3. #3


    Posts : 5,035
    Win8.1Pro - Finally!!!


    DO NOT format the drive. This is a boot configuration problem and you can probably fix it without a format.
    Follow SIW2's advice to backup your data before doing anything else!
      My System SpecsSystem Spec


  4. #4


    Thanks much I'll give it a whirl.

    I guess I'll find out when I get home, but what should the boot thumb drive look like? (Just not sure if I did it right).

    Attachment 23440

    setup.exe
    bootmgf.efi
    bootmgr
    autorun.inf


    That the sort of thing that should be there?
      My System SpecsSystem Spec

  5. #5


    Still cannot avoid the bluescreen.

    Did I set up the bootable thumb drive wrong (see previous post)
      My System SpecsSystem Spec

  6. #6

    How to use ubunto to access hard drive?


    So I've obtained a couple of thumbdrives.

    Ubuntu 13.04 and windows 8.

    Nothing on the windows 8 seems to be able to repair the problem.

    And I can't seem to see any local hard drives with Ubuntu.

    If I boot into ubuntu how would I go about viewing the local "C" drive?
      My System SpecsSystem Spec

  7. #7

    windows 8 recovery


    So, a friend sent me a bootable win 8 thumb.

    I click on Repair
    I select Troublehoot

    I try three options:

    1. Refresh: "The drive where windows is installed is locked. Unlock the drive and try again."
    2. Reset: Didn't try as it said it would wipe the system.
    3. Advanced: Four Options



    1. System Restore: "To use system restore you must specify which windows Installation to restore"
    2. System Image Recovery: "Windows cannot find a system image on this computer"
    3. Automatic Repair: "Automatic Repair couldn't repair your PC"
    4. Command Prompt: I could actually wander my hard drive and look longinly at the gigs of CR2 photos on my drive...
      My System SpecsSystem Spec

  8. #8


    Posts : 5,035
    Win8.1Pro - Finally!!!


    Use the Ubuntu to copy your photo's to another device (I don't know how to use Ubuntu, so I'm no help with that).

    Try these 3 commands from the Command Prompt (press Enter after each one):

    bootrec /fixboot

    bootrec /fixmbr

    bootrec /rebuildbcd

    Use the Bootrec.exe tool in the Windows Recovery Environment to troubleshoot and repair startup issues in Windows
      My System SpecsSystem Spec

  9. #9

    Thanks john


    I've tried those, but no joy.

    I go:

    bootrec /fixmbr
    bootrec /fixboot
    bootrec /rebuildbcd

    And get a response:

    "Successfully scanned windows installations.
    Total identified Windows installations: 1
    Add installation to boot list?
    Yes<Y>/No<N>/All<A>:



    No matter which choice I make I get:

    The requested system device cannot be found.
    Last edited by badchess; 07 Jul 2013 at 16:15.
      My System SpecsSystem Spec

  10. #10


    Posts : 5,035
    Win8.1Pro - Finally!!!


    After you backup your stuff, post over in the General Forums for more assistance in repairing with the bootrec commands (I'm not an expert with them): General Support - Windows 8 Forums
      My System SpecsSystem Spec

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