Solved BSOD - IRQL_Not_less_or_equal - SFC stopping

RodgerE1

New Member
Messages
14
Location
Butler PA
I'm using Windows 8-64bit and I have been getting the BSOD occasionally(usually when I am away from the PC). I have tried running SFC /Scannow and it stops at 63% with the error "Window Resource Protection could not perform the requested operation."

I have also tried running SFC from Safe Mode, with the same result.

I have attached a ZIP file that contains the logs from "SF_Diagnostic_Tool" software.

If anyone has any suggestions, please let me know.

Thank YOU!

Rodger
 

My Computer

System One

  • OS
    Windows 8
    Computer type
    PC/Desktop
    System Manufacturer/Model
    Asus P8z68-V PRO/GEN3
    CPU
    Intel Core I5 2500K
    Memory
    16384 MBytes DDR3
    Graphics Card(s)
    Nvidia Geforce GTX 560 Ti
    Internet Speed
    CenturyLink 10MBps
    Browser
    Chrome
Update

I have just been using my computer for the last 3 or 4 hours and it's been running fine. I went to the bathroom and came back a couple minutes later and I had the BSOD IRQL_Not_Less_or_Equal.
:cry:
 

My Computer

System One

  • OS
    Windows 8
    Computer type
    PC/Desktop
    System Manufacturer/Model
    Asus P8z68-V PRO/GEN3
    CPU
    Intel Core I5 2500K
    Memory
    16384 MBytes DDR3
    Graphics Card(s)
    Nvidia Geforce GTX 560 Ti
    Internet Speed
    CenturyLink 10MBps
    Browser
    Chrome
That'll teach you to go to the bathroom! (just kidding! :0)

There are no memory dumps in the uploaded reports. Please do this:
Upload Dump Files:
NOTE: If using a disk cleaning utility, please stop using it while we are troubleshooting your issues.
Please go to C:\Windows\Minidump and zip up the contents of the folder. Then upload/attach the .zip file with your next post.
Left click on the first minidump file.
Hold down the "Shift" key and left click on the last minidump file.
Right click on the blue highlighted area and select "Send to"
Select "Compressed (zipped) folder" and note where the folder is saved.
Upload that .zip file with your next post.

If you have issues with "Access Denied" errors, try copying the files to your desktop and zipping them up from there. If it still won't let you zip them up, post back for further advice.

If you don't have anything in that folder, please check in C:\Windows for a file named MEMORY.DMP. If you find it, zip it up and upload it to a free file hosting service. Then post the link to it in your topic so that we can download it.

Also, search your entire hard drive for files ending in .dmp, .mdmp, and .hdmp. Zip up any that you find and upload them with your next post.

Then, follow the directions here to set your system for Minidumps (much smaller than the MEMORY.DMP file): Set MiniDumpMore info on dump file options here: Overview of memory dump file options for Windows 2000, Windows XP, Windows Server 2003, Windows Vista, Windows Server 2008, Windows 7, and Windows Server 2008 R2

C: drive only has about 7% free space. Windows likes 15% free space in order to perform stuff "behind the scenes" without adversely affecting the system's performance. Please free up 15% on ALL hard drives (you can get away with 10% on larger drives and won't notice a large performance penalty)

SSD's were temperamental when they first came out, but their reliability has improved greatly over the last year or two. There are 2 things that MUST be checked on systems with BSOD's and SSD's:
1) That the SSD firmware is the latest available for the SSD
2) That the storage controller drivers on the motherboard are the most recent. They must date from late 2012 or later. This is ALL controllers, not just the one that the SSD is attached to.

nVidia High Def Audio is disabled. Is this deliberate? If so, why?

No signs of BSOD's in the WER section of MSINFO32. This could mean that the BSOD's are happening below the threshold that Windows can detect. So, please try these free hardware diagnostics: Hardware Diagnostics
Also, monitor your temps with this free program: HWiNFO, HWiNFO32 & HWiNFO64 - Hardware Information and Analysis Tools

Daemon Tools (and Alcohol 120% software) are known to cause BSOD's on some Windows systems (mostly due to the sptd.sys driver, although I have seen dtsoftbus01.sys blamed on several occasions).
Please un-install the program, then use the following free tool to ensure that the troublesome sptd.sys driver is removed from your system (pick the 32 or 64 bit system depending on your system's configuration): [DEL] DuplexSecure - FAQ [/DEL] Link broken as of 21 Jul 2012
New link (15 Aug 2012): DuplexSecure - Downloads (pick the appropriate version for your system and select "Un-install" when you run it).
Alternate link: Disc-Tools.com
Manual procedure here: Registry and SPTD problems | DAEMON Pro Help

MSI Afterburner (along with Riva Tuner and EVGA Precision) are known to cause BSOD's in some Windows systems (it's driver is usually RTCore64.sys). Please un-install it immediately!

If you're overclocking, please stop the overclock while we're troubleshooting. Feel free to resume the overclock once the system has been stabilized.
 

My Computer

System One

  • OS
    Win8.1Pro - Finally!!!
    Computer type
    Laptop
    System Manufacturer/Model
    Samsung/NP780
    CPU
    Came with the laptop (i7 of some sort)
    Motherboard
    Pretty sure that it has one, but haven't checked inside the case!
    Memory
    upgraded to 12 gB from 8 gB
    Graphics Card(s)
    has switchable - Intel/ATI - Used wrong drivers, now ATI card is inop :( Will have to fix it soon!
    Sound Card
    I'm nearly deaf, so this isn't used often
    Monitor(s) Displays
    Touchscreen on laptop/32" Toshiba on HDMI (laid the Sharp TV on a mouse and cracked the screen!)
    Screen Resolution
    800x600
    Hard Drives
    One Samsung 1tB drive - 5400 rpm. Gonna switch to a 7200/10000 rpm or an SSD (if I can find $500 for a 1tB SSD!)
    - Switched to 500 gB Samsung 840 series SSD - WOW!!!
    PSU
    Why do we ask this for laptops?
    Case
    Silver with a neat Samsung logo
    Cooling
    sub-par, gotta get around to working on it soon Worked on it - still sub-par! :(
    Keyboard
    Microsoft Natural - the same one I've used since it orignally came out around 1995
    Mouse
    no Mouse - Trackball!!!!
    Internet Speed
    too slow when I'm waiting for a download to finish
    Browser
    Yes, I use this (Firefox mostly, w/IE next most)
    Antivirus
    Windows Defender and Windows Firewall
    Other Info
    I'm handsome and a snappy dresser :0)
Update2

Thank you very much
usasma for your reply, I appreciate it.

I freed up more space on drive C: so now when it crashed it had enough space to create a memory dump.

I will check my SSD drivers and controllers.
I had the
nVidia High Def Audio disabled because I wasn't sure what it did, I re-enabled it.
I'm not overclocking.


Please review new attachment.

Thanks in advance.
Rodger

 

My Computer

System One

  • OS
    Windows 8
    Computer type
    PC/Desktop
    System Manufacturer/Model
    Asus P8z68-V PRO/GEN3
    CPU
    Intel Core I5 2500K
    Memory
    16384 MBytes DDR3
    Graphics Card(s)
    Nvidia Geforce GTX 560 Ti
    Internet Speed
    CenturyLink 10MBps
    Browser
    Chrome
Just crashed again

I attached the log from the "Whocrashed" software
 

My Computer

System One

  • OS
    Windows 8
    Computer type
    PC/Desktop
    System Manufacturer/Model
    Asus P8z68-V PRO/GEN3
    CPU
    Intel Core I5 2500K
    Memory
    16384 MBytes DDR3
    Graphics Card(s)
    Nvidia Geforce GTX 560 Ti
    Internet Speed
    CenturyLink 10MBps
    Browser
    Chrome
Solved- Sort Of

I had to do a Windows 8 refresh. It's seems to be working now, I just have to reinstall everything.:cry::cry:

Thanks you everyone for your input.
 

My Computer

System One

  • OS
    Windows 8
    Computer type
    PC/Desktop
    System Manufacturer/Model
    Asus P8z68-V PRO/GEN3
    CPU
    Intel Core I5 2500K
    Memory
    16384 MBytes DDR3
    Graphics Card(s)
    Nvidia Geforce GTX 560 Ti
    Internet Speed
    CenturyLink 10MBps
    Browser
    Chrome
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