Windows 8 BSOD Bad Pool

dreborn · Jun 14, 2013

Hi there, i have tried to follow the directions on how to post a BSOD but my computer is clearly unhappy. Using the SF tool for some reason it doesn't have access to my desktop so it puts the files in C:\windows. then when i try to copy to desktop it gives me a permission error. I've uploaded all the files I think the tool made, not sure.

Ever since I installed a new SSD (went from intel 520 to samsung pro 840) i've been getting some errors. I know that it seems pretty clear that its the hard drive but I'm not so sure. Anything you experts can glean from my upload?

thanks!

usasma · Jun 17, 2013

Sorry for the delay in responding. There just aren't that many people who do BSOD analysis, so at times we get a bit overwhelmed!

Unfortunately, the stuff that you uploaded is only shortcuts, not the actual reports.

Please zip up and upload the contents of C:\Windows\Minidump with your next post. That'll get us started.

dreborn · Jun 17, 2013

Thanks for the reply! yep, for some reason, the SF Diag tool does not make a folder on the desktop but rather just files in my C:\windows folder. also, the memory dmp file it makes is 464mb! Not sure how my desktop is unavailable for the program to save it.

i've uploaded the minidump files!

thanks for your help

dreborn · Jun 17, 2013

ok! big development. =) So i ran SF diag again just to make sure I wasn't doing anything silly. It then asked me if I wanted to replace the file on my desktop and im looking at my desktop but nothing is there. I search for the file and its in my secondary hard drive under username -> desktop! I've never seen this. How is my user folder set to my secondary hard drive? very odd. probably should fix that asap....

ive attached the sf diag files

usasma · Jun 19, 2013

Please check to make sure that you have all Windows Updates.

SSD's were temperamental when they first came out, but their reliability has improved greatly over the last year or two. There are 2 things that MUST be checked on systems with BSOD's and SSD's:

1) That the SSD firmware is the latest available for the SSD
2) That the storage controller drivers on the motherboard are the most recent. They must date from late 2012 or later. This is ALL controllers, not just the one that the SSD is attached to.

One of the memory dumps points to a hardware problem with a disk. Please run this free diagnostic: Hard Drive Diagnostic Procedure

Please update these older drivers. Links are included to assist in looking up the source of the drivers. If unable to find an update, please remove (un-install) the program responsible for that driver. DO NOT manually delete/rename the driver as it may make the system unbootable! :

HECIx64.sys Tue Oct 19 19:33:43 2010 (4CBE2AD7)
Intel Management Engine Interface
http://www.carrona.org/drivers/driver.php?id=HECIx64.sys

AiCharger.sys Thu Mar 22 04:07:51 2012 (4F6ADDD7)
Asus Charger Driver [br] Likely BSOD cause - haven't seen recently (15Jan2013)
http://www.carrona.org/drivers/driver.php?id=AiCharger.sys

Analysis:
The following is for informational purposes only.

Code:

[font=lucida console]**************************Thu Jun 13 02:49:44.554 2013 (UTC - 4:00)**************************
Loading Dump File [C:\Users\Owner\SysnativeBSODApps\061213-5234-01.dmp]
Windows 8 Kernel Version 9200 MP (8 procs) Free x64
Built by: [B]9200[/B].16581.amd64fre.win8_gdr.130410-1505
System Uptime:[B]0 days 0:00:07.205[/B]
Probably caused by :[B]afd.sys ( afd!AfdCompleteTliIoControlCore+1f9 )[/B]
BugCheck [B]C2, {7, 11c1, 444f4550, fffffa8010384010}[/B]
BugCheck Info: [url=http://www.carrona.org/bsodindx.html#0x000000C2]BAD_POOL_CALLER (c2)[/url]
Arguments: 
Arg1: 0000000000000007, Attempt to free pool which was already freed
Arg2: 00000000000011c1, (reserved)
Arg3: 00000000444f4550, Memory contents of the pool block
Arg4: fffffa8010384010, Address of the block of pool being deallocated
BUGCHECK_STR:  0xc2_7
PROCESS_NAME:  svchost.exe
FAILURE_BUCKET_ID: [B]0xc2_7_afd!AfdCompleteTliIoControlCore[/B]
CPUID:        "Intel(R) Core(TM) i7-2600K CPU @ 3.40GHz"
MaxSpeed:     3400
CurrentSpeed: [B]3400[/B]
  BIOS Version                  3602
  BIOS Release Date             11/01/2012
  Manufacturer                  System manufacturer
  Product Name                  System Product Name
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
**************************Tue Jun 11 15:41:57.989 2013 (UTC - 4:00)**************************
Loading Dump File [C:\Users\Owner\SysnativeBSODApps\061113-7312-01.dmp]
Windows 8 Kernel Version 9200 MP (8 procs) Free x64
Built by: [B]9200[/B].16581.amd64fre.win8_gdr.130410-1505
System Uptime:[B]5 days 12:02:16.640[/B]
Probably caused by :[B]ntkrnlmp.exe ( nt! ?? ::FNODOBFM::`string'+24e14 )[/B]
BugCheck [B]7A, {fffff6fc400ecc20, ffffffffc0000185, 264fc2be0, fffff8801d984000}[/B]
BugCheck Info: [url=http://www.carrona.org/bsodindx.html#0x0000007A]KERNEL_DATA_INPAGE_ERROR (7a)[/url]
Arguments: 
Arg1: fffff6fc400ecc20, lock type that was held (value 1,2,3, or PTE address)
Arg2: ffffffffc0000185, error status (normally i/o status code)
Arg3: 0000000264fc2be0, current process (virtual address for lock type 3, or PTE)
Arg4: fffff8801d984000, virtual address that could not be in-paged (or PTE contents if arg1 is a PTE address)
DISK_HARDWARE_ERROR: There was error with disk hardware
BUGCHECK_STR:  0x7a_c0000185
PROCESS_NAME:  System
FAILURE_BUCKET_ID: [B]0x7a_c0000185_nt!_??_::FNODOBFM::_string_[/B]
CPUID:        "Intel(R) Core(TM) i7-2600K CPU @ 3.40GHz"
MaxSpeed:     3400
CurrentSpeed: [B]3400[/B]
  BIOS Version                  3602
  BIOS Release Date             11/01/2012
  Manufacturer                  System manufacturer
  Product Name                  System Product Name
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
**************************Thu Jun  6 03:38:40.685 2013 (UTC - 4:00)**************************
Loading Dump File [C:\Users\Owner\SysnativeBSODApps\060613-4843-01.dmp]
Windows 8 Kernel Version 9200 MP (8 procs) Free x64
Built by: [B]9200[/B].16581.amd64fre.win8_gdr.130410-1505
System Uptime:[B]0 days 0:01:19.337[/B]
Probably caused by :[B]ntkrnlmp.exe ( nt!ObpRemoveObjectRoutine+69 )[/B]
BugCheck [B]C2, {7, 11c1, 444f4550, fffffa80103c9010}[/B]
BugCheck Info: [url=http://www.carrona.org/bsodindx.html#0x000000C2]BAD_POOL_CALLER (c2)[/url]
Arguments: 
Arg1: 0000000000000007, Attempt to free pool which was already freed
Arg2: 00000000000011c1, (reserved)
Arg3: 00000000444f4550, Memory contents of the pool block
Arg4: fffffa80103c9010, Address of the block of pool being deallocated
BUGCHECK_STR:  0xc2_7
PROCESS_NAME:  System
FAILURE_BUCKET_ID: [B]0xc2_7_nt!ObpRemoveObjectRoutine[/B]
CPUID:        "Intel(R) Core(TM) i7-2600K CPU @ 3.40GHz"
MaxSpeed:     3400
CurrentSpeed: [B]3400[/B]
  BIOS Version                  3602
  BIOS Release Date             11/01/2012
  Manufacturer                  System manufacturer
  Product Name                  System Product Name
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
**************************Thu Jun  6 03:36:53.176 2013 (UTC - 4:00)**************************
Loading Dump File [C:\Users\Owner\SysnativeBSODApps\060613-5203-01.dmp]
Windows 8 Kernel Version 9200 MP (8 procs) Free x64
Built by: [B]9200[/B].16581.amd64fre.win8_gdr.130410-1505
System Uptime:[B]0 days 0:00:07.827[/B]
Probably caused by :[B]NETIO.SYS ( NETIO!NetioDereferenceNetBufferList+cb )[/B]
BugCheck [B]C2, {7, 11c1, 444f4550, fffffa80102f7730}[/B]
BugCheck Info: [url=http://www.carrona.org/bsodindx.html#0x000000C2]BAD_POOL_CALLER (c2)[/url]
Arguments: 
Arg1: 0000000000000007, Attempt to free pool which was already freed
Arg2: 00000000000011c1, (reserved)
Arg3: 00000000444f4550, Memory contents of the pool block
Arg4: fffffa80102f7730, Address of the block of pool being deallocated
BUGCHECK_STR:  0xc2_7
PROCESS_NAME:  dasHost.exe
FAILURE_BUCKET_ID: [B]0xc2_7_NETIO!NetioDereferenceNetBufferList[/B]
CPUID:        "Intel(R) Core(TM) i7-2600K CPU @ 3.40GHz"
MaxSpeed:     3400
CurrentSpeed: [B]3400[/B]
  BIOS Version                  3602
  BIOS Release Date             11/01/2012
  Manufacturer                  System manufacturer
  Product Name                  System Product Name
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
[/font]

3rd Party Drivers:
The following is for information purposes only.
Any drivers in red should be updated or removed from your system. And should have been discussed in the body of my post.

Code:

[font=lucida console]**************************Thu Jun 13 02:49:44.554 2013 (UTC - 4:00)**************************
[COLOR=RED][B]HECIx64.sys                 Tue Oct 19 19:33:43 2010 (4CBE2AD7)[/B][/COLOR]
[COLOR=RED][B]AiCharger.sys               Thu Mar 22 04:07:51 2012 (4F6ADDD7)[/B][/COLOR]
GEARAspiWDM.sys             Thu May  3 15:56:17 2012 (4FA2E2E1)
e1c63x64.sys                Fri Aug 10 18:40:50 2012 (50258DF2)
SaiU0CD9.sys                Thu Sep 20 06:03:52 2012 (505AEA08)
SaiK0CD9.sys                Thu Sep 20 06:03:56 2012 (505AEA0C)
intelppm.sys                Mon Nov  5 22:55:02 2012 (50988A16)
usbaapl64.sys               Tue Nov 27 18:38:02 2012 (50B54EDA)
dump_storahci.sys           Fri Mar  1 21:15:44 2013 (513160D0)
amdkmafd.sys                Thu Mar 28 21:05:26 2013 (5154E8D6)
atikmpag.sys                Thu Mar 28 21:09:45 2013 (5154E9D9)
atikmdag.sys                Thu Mar 28 22:27:04 2013 (5154FBF8)
[/font]

Windows 8 BSOD Bad Pool

dreborn

New Member

My Computer

System One

usasma

Mr. Cranky Pants

My Computer

System One

dreborn

New Member

My Computer

System One

dreborn

New Member

My Computer

System One

usasma

Mr. Cranky Pants

My Computer

System One