Windows 8 and 8.1 Forums

frequent shutdown, restart.. nvlddmkm.sys,kernel mode trap

  1. #1

    Posts : 9
    Windows 8

    frequent shutdown, restart.. nvlddmkm.sys,kernel mode trap

    as my title mentioned, i having those problems for weeks
    i hope someone here can help me. im running out of time to explain what my laptop's specs are coz my laptop can shutdown any given time, in fact i have been trying to post this for 3 times. coz my laptop keeps on shutting down.

    please do help me, i will borrow my friend's laptop if necessary to reply for any messages.

    LATEST attachment
    Last edited by falseking; 18 May 2013 at 08:57.

      My System SpecsSystem Spec

  2. #2

    San Jose - California
    Posts : 2,846
    8.1x64PWMC Ubuntu14.04x64 MintMate17x64

    The dump file indicated AvastSvc.exe is the probable cause for BSOD. Using avast! Uninstall Utility | Download aswClear for avast! Removal to uninstall Avast.
      My System SpecsSystem Spec

  3. #3

    Posts : 9
    Windows 8

    i will try to do so. i will post the result later on. thanks for the quick reply
      My System SpecsSystem Spec

  4. #4

    Posts : 9
    Windows 8

    I have uninstalled Avast Antivirus in Safe Mood using the steps in the link you gave me, but still the laptop shutdown by itself after 10-15mins. is there anything else i should do?
      My System SpecsSystem Spec

  5. #5

    Posts : 16
    windows 8

    I checked the minidump for you and I have an alternative theory on the crash. The memory dump lists nvlddmkm.sys as the cause of the crash. This is the driver for your NVIDIA graphics card. The timestamp on the driver is Tue Jul 27 00:54:50 2010.

    Do the Following:
    1) uninstall the graphics card driver
    2) install the latest stable driver version from NVIDIA's website.
    3) monitor for additional BSODs
    Tip   Tip
    look for updates to your graphics card drivers as least once a month

    Other important information:
    warning   Warning
    Please uninstall Daemon Tools. This is a known cause of BSODs in windows. Windows 8 can now mount .iso images without daemon tools.

    update the following driver: jmcr.sys Mon Jul 20 07:39:02 2009

    The DPC watchdog detected a prolonged run time at an IRQL of DISPATCH_LEVEL
    or above.
    Arg1: 0000000000000001, The system cumulatively spent an extended period of time at
        DISPATCH_LEVEL or above. The offending component can usually be
        identified with a stack trace.
    Arg2: 0000000000000784, The watchdog period.
    Arg3: 0000000000000000
    Arg4: 0000000000000000
    Debugging Details:
    BUGCHECK_STR:  0x133
    PROCESS_NAME:  AvastSvc.exe
    TAG_NOT_DEFINED_c000000f:  FFFFF880014FFFB0
    LAST_CONTROL_TRANSFER:  from fffff803bc258b2f to fffff803bc0d9240
    fffff880`014ff1a8 fffff803`bc258b2f : 00000000`00000133 00000000`00000001 00000000`00000784 00000000`00000000 : nt!KeBugCheckEx
    fffff880`014ff1b0 fffff803`bc11e001 : fffffa80`07f97000 fffff880`014cf180 fffff880`014ff310 fffff780`00000320 : nt! ?? ::FNODOBFM::`string'+0x145f6
    fffff880`014ff230 fffff803`bc035e94 : ffffffff`ffd0b4c8 fffffa80`03a00502 fffffa80`0878c288 fffff880`07c50e31 : nt!KeUpdateRunTime+0x51
    fffff880`014ff260 fffff803`bc0d1e5e : 00000000`00000000 fffffa80`07f97000 fffffa80`03a00580 fffff880`07c532e2 : hal!HalpTimerClockInterrupt+0x50
    fffff880`014ff290 fffff880`07811872 : fffffa80`07f97000 fffffa80`07f97000 00000000`00000000 fffffa80`07f97000 : nt!KiInterruptDispatchLBControl+0x1ce
    fffff880`014ff420 fffffa80`07f97000 : fffffa80`07f97000 00000000`00000000 fffffa80`07f97000 00000000`00000041 : nvlddmkm+0x187872
    fffff880`014ff428 fffffa80`07f97000 : 00000000`00000000 fffffa80`07f97000 00000000`00000041 00000000`000007ff : 0xfffffa80`07f97000
    fffff880`014ff430 00000000`00000000 : fffffa80`07f97000 00000000`00000041 00000000`000007ff fffffa80`07f97000 : 0xfffffa80`07f97000
    fffff880`07811872 ??              ???
    SYMBOL_NAME:  nvlddmkm+187872
    FOLLOWUP_NAME:  MachineOwner
    MODULE_NAME: nvlddmkm
    IMAGE_NAME:  nvlddmkm.sys
    FAILURE_BUCKET_ID:  0x133_ISR_nvlddmkm+187872
    BUCKET_ID:  0x133_ISR_nvlddmkm+187872
    Followup: MachineOwner
    start             end                 module name
    fffff880`096c7000 fffff880`09704000   1394ohci 1394ohci.sys Wed Jul 25 22:26:46 2012 (5010AAE6)
    fffff880`0100b000 fffff880`01078000   ACPI     ACPI.sys     Thu Sep 20 02:09:16 2012 (505AB30C)
    fffff880`011e6000 fffff880`011fd000   acpiex   acpiex.sys   Wed Jul 25 22:25:57 2012 (5010AAB5)
    fffff880`06400000 fffff880`06492000   afd      afd.sys      Mon Nov 05 22:53:42 2012 (509889C6)
    fffff880`03cf3000 fffff880`03d0b000   AgileVpn AgileVpn.sys Wed Jul 25 22:23:11 2012 (5010AA0F)
    fffff880`06ff2000 fffff880`06ffd000   aswFsBlk aswFsBlk.SYS Wed Mar 06 18:22:01 2013 (5137CF99)
    fffff880`07228000 fffff880`07250000   aswMonFlt aswMonFlt.sys Wed Mar 06 18:22:08 2013 (5137CFA0)
    fffff880`0677f000 fffff880`06793000   aswrdr2  aswrdr2.sys  Wed Mar 06 18:22:24 2013 (5137CFB0)
    fffff880`016ba000 fffff880`016cd000   aswRvrt  aswRvrt.sys  Wed Mar 06 18:21:43 2013 (5137CF87)
    fffff880`03af7000 fffff880`03bf6000   aswSnx   aswSnx.SYS   Wed Mar 06 18:23:10 2013 (5137CFDE)
    fffff880`03c38000 fffff880`03c9a000   aswSP    aswSP.SYS    Wed Mar 06 18:23:05 2013 (5137CFD9)
    fffff880`06713000 fffff880`06727000   aswTdi   aswTdi.SYS   Wed Mar 06 18:22:10 2013 (5137CFA2)
    fffff880`0e0aa000 fffff880`0e0b6000   asyncmac asyncmac.sys Wed Jul 25 22:28:25 2012 (5010AB49)
    fffff960`00ac8000 fffff960`00b28000   ATMFD    ATMFD.DLL    Sun Dec 16 03:08:33 2012 (50CD8181)
    fffff880`066b4000 fffff880`066c5000   BasicDisplay BasicDisplay.sys Wed Jul 25 22:29:08 2012 (5010AB74)
    fffff880`03a08000 fffff880`03a15000   BasicRender BasicRender.sys Wed Jul 25 22:28:51 2012 (5010AB63)
    fffff880`09761000 fffff880`0976d000   BATTC    BATTC.SYS    Thu Oct 11 01:19:58 2012 (507656FE)
    fffff880`03a00000 fffff880`03a08000   Beep     Beep.SYS     Wed Jul 25 22:30:19 2012 (5010ABBB)
    fffff880`00d2a000 fffff880`00d34000   BOOTVID  BOOTVID.dll  Wed Jul 25 22:30:22 2012 (5010ABBE)
    fffff880`0d9d2000 fffff880`0d9f2000   bowser   bowser.sys   Wed Jul 25 22:28:01 2012 (5010AB31)
    fffff960`0082f000 fffff960`00865000   cdd      cdd.dll      unavailable (00000000)
    fffff880`0ddd4000 fffff880`0ddf4000   cdfs     cdfs.sys     Wed Jul 25 22:30:10 2012 (5010ABB2)
    fffff880`03849000 fffff880`0387a000   cdrom    cdrom.sys    Wed Jul 25 22:26:36 2012 (5010AADC)
    fffff880`00d34000 fffff880`00db3000   CI       CI.dll       Thu Oct 11 01:17:18 2012 (5076565E)
    fffff880`01200000 fffff880`01254000   CLASSPNP CLASSPNP.SYS Thu Feb 28 23:59:20 2013 (513035A8)
    fffff880`00c96000 fffff880`00cf2000   CLFS     CLFS.SYS     Wed Jul 25 22:29:39 2012 (5010AB93)
    fffff880`0975a000 fffff880`09760400   CmBatt   CmBatt.sys   Wed Jul 25 22:29:20 2012 (5010AB80)
    fffff880`00e3d000 fffff880`00ec9000   cng      cng.sys      Thu Oct 11 01:17:34 2012 (5076566E)
    fffff880`03d37000 fffff880`03d46000   CompositeBus CompositeBus.sys Wed Jul 25 22:28:03 2012 (5010AB33)
    fffff880`069cd000 fffff880`069da000   condrv   condrv.sys   Wed Jul 25 22:30:08 2012 (5010ABB0)
    fffff880`01a52000 fffff880`01a66000   crashdmp crashdmp.sys Sat Feb 02 02:26:00 2013 (510CBF88)
    fffff880`03a87000 fffff880`03aa8000   dfsc     dfsc.sys     Wed Jul 25 22:26:53 2012 (5010AAED)
    fffff880`067df000 fffff880`067f0000   discache discache.sys Wed Jul 25 22:28:23 2012 (5010AB47)
    fffff880`0169e000 fffff880`016ba000   disk     disk.sys     Wed Jul 25 22:29:25 2012 (5010AB85)
    fffff880`06fca000 fffff880`06fec000   drmk     drmk.sys     Thu Oct 11 01:18:59 2012 (507656C3)
    fffff880`03800000 fffff880`03849000   dtsoftbus01 dtsoftbus01.sys Fri Jan 13 08:45:46 2012 (4F10358A)
    fffff880`073a7000 fffff880`073bb000   dump_dumpfve dump_dumpfve.sys Thu Sep 20 02:09:30 2012 (505AB31A)
    fffff880`0387a000 fffff880`03996000   dump_iaStor dump_iaStor.sys Thu Jun 04 21:53:40 2009 (4A287AA4)
    fffff880`064ee000 fffff880`06655000   dxgkrnl  dxgkrnl.sys  Tue Jan 08 22:59:24 2013 (50ECEB1C)
    fffff880`06666000 fffff880`066b4000   dxgmms1  dxgmms1.sys  Tue Jan 08 22:58:58 2013 (50ECEB02)
    fffff880`067d3000 fffff880`067df000   ElbyCDIO ElbyCDIO.sys Thu Dec 16 17:58:13 2010 (4D0A9985)
    fffff880`083c9000 fffff880`083e4000   ew_jubusenum ew_jubusenum.sys Sun Jan 30 05:19:33 2011 (4D453B35)
    fffff880`0ddb6000 fffff880`0ddd4000   ew_jucdcacm ew_jucdcacm.sys Fri Feb 25 05:02:39 2011 (4D677E3F)
    fffff880`013eb000 fffff880`013ff000   fileinfo fileinfo.sys Wed Jul 25 22:28:02 2012 (5010AB32)
    fffff880`0138b000 fffff880`013eb000   fltmgr   fltmgr.sys   Wed Jul 25 22:30:09 2012 (5010ABB1)
    fffff880`018f0000 fffff880`018fa000   Fs_Rec   Fs_Rec.sys   Wed Jul 25 22:30:08 2012 (5010ABB0)
    fffff880`01d23000 fffff880`01d99000   fvevol   fvevol.sys   Thu Sep 20 02:08:15 2012 (505AB2CF)
    fffff880`01ca0000 fffff880`01d08000   fwpkclnt fwpkclnt.sys Thu Feb 28 23:55:54 2013 (513034DA)
    fffff803`bc013000 fffff803`bc07f000   hal      hal.dll      Tue Oct 23 23:03:21 2012 (50875A79)
    fffff880`0839d000 fffff880`083b3000   HDAudBus HDAudBus.sys Thu Sep 20 02:08:43 2012 (505AB2EB)
    fffff880`0e000000 fffff880`0e059000   HdAudio  HdAudio.sys  Tue Jan 08 22:59:46 2013 (50ECEB32)
    fffff880`073c8000 fffff880`073e3000   HIDCLASS HIDCLASS.SYS Sat Feb 02 02:25:26 2013 (510CBF66)
    fffff880`0739f000 fffff880`073a7000   HIDPARSE HIDPARSE.SYS Wed Jul 25 22:30:15 2012 (5010ABB7)
    fffff880`073bb000 fffff880`073c8000   hidusb   hidusb.sys   Wed Jul 25 22:28:25 2012 (5010AB49)
    fffff880`0d8f6000 fffff880`0d9d2000   HTTP     HTTP.sys     Mon Nov 05 22:54:06 2012 (509889DE)
    fffff880`0976d000 fffff880`0978d000   i8042prt i8042prt.sys Wed Jul 25 22:28:50 2012 (5010AB62)
    fffff880`01255000 fffff880`01371000   iaStor   iaStor.sys   Thu Jun 04 21:53:40 2009 (4A287AA4)
    fffff880`0d8c5000 fffff880`0d8f0000   idmwfp   idmwfp.sys   Fri Apr 05 08:46:57 2013 (515EC7C1)
    fffff880`097b5000 fffff880`097d1000   intelppm intelppm.sys Mon Nov 05 22:55:02 2012 (50988A16)
    fffff880`09704000 fffff880`0972b000   jmcr     jmcr.sys     Mon Jul 20 07:39:02 2009 (4A645756)
    fffff880`0978d000 fffff880`0979c000   kbdclass kbdclass.sys Wed Jul 25 22:28:47 2012 (5010AB5F)
    fffff803`bb136000 fffff803`bb13f000   kd       kd.dll       Wed Jul 25 22:30:34 2012 (5010ABCA)
    fffff880`03d46000 fffff880`03d51000   kdnic    kdnic.sys    Wed Jul 25 22:27:41 2012 (5010AB1D)
    fffff880`03d63000 fffff880`03db2000   ks       ks.sys       Sat Feb 02 02:25:50 2013 (510CBF7E)
    fffff880`018c4000 fffff880`018df000   ksecdd   ksecdd.sys   Thu Sep 20 02:09:16 2012 (505AB30C)
    fffff880`0166f000 fffff880`0169e000   ksecpkg  ksecpkg.sys  Thu Oct 11 01:16:46 2012 (5076563E)
    fffff880`06fec000 fffff880`06ff1380   ksthunk  ksthunk.sys  Wed Jul 25 22:28:58 2012 (5010AB6A)
    fffff880`06c2e000 fffff880`06c42000   lltdio   lltdio.sys   Wed Jul 25 22:24:02 2012 (5010AA42)
    fffff880`07200000 fffff880`07228000   luafv    luafv.sys    Wed Jul 25 22:29:13 2012 (5010AB79)
    fffff880`00c37000 fffff880`00c96000   mcupdate_GenuineIntel mcupdate_GenuineIntel.dll Wed Jul 25 22:30:12 2012 (5010ABB4)
    fffff880`07390000 fffff880`0739f000   modem    modem.sys    Wed Jul 25 22:30:07 2012 (5010ABAF)
    fffff880`0e1ed000 fffff880`0e1fb000   monitor  monitor.sys  Thu Feb 28 23:56:18 2013 (513034F2)
    fffff880`0979c000 fffff880`097ab000   mouclass mouclass.sys Wed Jul 25 22:28:47 2012 (5010AB5F)
    fffff880`073e3000 fffff880`073ef000   mouhid   mouhid.sys   Fri Mar 01 21:15:53 2013 (513160D9)
    fffff880`00e00000 fffff880`00e1a000   mountmgr mountmgr.sys Wed Jul 25 22:29:33 2012 (5010AB8D)
    fffff880`0d800000 fffff880`0d817000   mpsdrv   mpsdrv.sys   Thu Oct 11 01:15:15 2012 (507655E3)
    fffff880`0d817000 fffff880`0d87a000   mrxsmb   mrxsmb.sys   Tue Feb 05 17:29:08 2013 (511187B4)
    fffff880`0d87a000 fffff880`0d8c5000   mrxsmb10 mrxsmb10.sys Wed Jul 25 22:23:06 2012 (5010AA0A)
    fffff880`06800000 fffff880`0683b000   mrxsmb20 mrxsmb20.sys Tue Feb 05 17:28:36 2013 (51118794)
    fffff880`066d7000 fffff880`066e3000   Msfs     Msfs.SYS     Wed Jul 25 22:30:24 2012 (5010ABC0)
    fffff880`01082000 fffff880`0108c000   msisadrv msisadrv.sys Wed Jul 25 22:28:02 2012 (5010AB32)
    fffff880`010b1000 fffff880`01114000   msrpc    msrpc.sys    Wed Jul 25 22:28:37 2012 (5010AB55)
    fffff880`067c7000 fffff880`067d3000   mssmbios mssmbios.sys Wed Jul 25 22:29:19 2012 (5010AB7F)
    fffff880`01a3b000 fffff880`01a52000   mup      mup.sys      Wed Jul 25 22:30:00 2012 (5010ABA8)
    fffff880`018fa000 fffff880`019f3000   ndis     ndis.sys     Sat Feb 02 02:23:49 2013 (510CBF05)
    fffff880`03c9a000 fffff880`03ca6000   ndistapi ndistapi.sys Thu Sep 20 02:09:19 2012 (505AB30F)
    fffff880`069a1000 fffff880`069b5000   ndisuio  ndisuio.sys  Wed Jul 25 22:26:21 2012 (5010AACD)
    fffff880`03ca6000 fffff880`03cd5000   ndiswan  ndiswan.sys  Wed Jul 25 22:23:13 2012 (5010AA11)
    fffff880`03db2000 fffff880`03dc6000   NDProxy  NDProxy.SYS  Thu Sep 20 02:08:11 2012 (505AB2CB)
    fffff880`0683b000 fffff880`06857000   Ndu      Ndu.sys      Wed Jul 25 22:23:41 2012 (5010AA2D)
    fffff880`064d2000 fffff880`064e2000   netbios  netbios.sys  Wed Jul 25 22:28:19 2012 (5010AB43)
    fffff880`06727000 fffff880`0677f000   netbt    netbt.sys    Wed Jul 25 22:24:26 2012 (5010AA5A)
    fffff880`01600000 fffff880`0166f000   NETIO    NETIO.SYS    Thu Oct 11 01:16:20 2012 (50765624)
    fffff880`08e34000 fffff880`096ba000   NETwNs64 NETwNs64.sys Thu Oct 06 10:45:03 2011 (4E8DBEEF)
    fffff880`066c5000 fffff880`066d7000   Npfs     Npfs.SYS     Wed Jul 25 22:30:26 2012 (5010ABC2)
    fffff880`067bb000 fffff880`067c7000   npsvctrig npsvctrig.sys Wed Jul 25 22:27:33 2012 (5010AB15)
    fffff880`067ad000 fffff880`067bb000   nsiproxy nsiproxy.sys Wed Jul 25 22:25:00 2012 (5010AA7C)
    fffff803`bc07f000 fffff803`bc7cb000   nt       ntkrnlmp.exe Wed Mar 06 23:16:58 2013 (513814BA)
    fffff880`016e1000 fffff880`018c4000   Ntfs     Ntfs.sys     Sat Feb 02 02:25:09 2013 (510CBF55)
    fffff880`03bf6000 fffff880`03bff000   Null     Null.SYS     Wed Jul 25 22:30:16 2012 (5010ABB8)
    fffff880`0e1fb000 fffff880`0e1fc180   nvBridge nvBridge.kmd Tue Jul 27 00:54:49 2010 (4C4E6699)
    fffff880`0768a000 fffff880`0826b980   nvlddmkm nvlddmkm.sys Tue Jul 27 00:54:50 2010 (4C4E669A)
    fffff880`06933000 fffff880`069a1000   nwifi    nwifi.sys    Wed Jul 25 22:25:11 2012 (5010AA87)
    fffff880`06492000 fffff880`064bc000   pacer    pacer.sys    Wed Jul 25 22:23:05 2012 (5010AA09)
    fffff880`00f15000 fffff880`00f2f000   partmgr  partmgr.sys  Tue Jan 08 23:01:42 2013 (50ECEBA6)
    fffff880`00db3000 fffff880`00df0000   pci      pci.sys      Wed Jul 25 22:27:43 2012 (5010AB1F)
    fffff880`018df000 fffff880`018f0000   pcw      pcw.sys      Wed Jul 25 22:28:44 2012 (5010AB5C)
    fffff880`00efe000 fffff880`00f15000   pdc      pdc.sys      Thu Feb 28 23:58:34 2013 (5130357A)
    fffff880`0dc8a000 fffff880`0dd55000   peauth   peauth.sys   Wed Jul 25 22:24:24 2012 (5010AA58)
    fffff880`06f7f000 fffff880`06fca000   portcls  portcls.sys  Thu Oct 11 01:16:51 2012 (50765643)
    fffff880`00d15000 fffff880`00d2a000   PSHED    PSHED.dll    Thu Jul 26 00:53:53 2012 (5010CD61)
    fffff880`08e00000 fffff880`08e25000   rasl2tp  rasl2tp.sys  Wed Jul 25 22:23:16 2012 (5010AA14)
    fffff880`083e4000 fffff880`083fe000   raspppoe raspppoe.sys Wed Jul 25 22:24:55 2012 (5010AA77)
    fffff880`097d1000 fffff880`097f2000   raspptp  raspptp.sys  Wed Jul 25 22:23:13 2012 (5010AA11)
    fffff880`03cd5000 fffff880`03cf3000   rassstp  rassstp.sys  Wed Jul 25 22:23:59 2012 (5010AA3F)
    fffff880`03a15000 fffff880`03a87000   rdbss    rdbss.sys    Wed Jul 25 22:25:57 2012 (5010AAB5)
    fffff880`08e27000 fffff880`08e32000   rdpbus   rdpbus.sys   Wed Jul 25 22:28:19 2012 (5010AB43)
    fffff880`01a00000 fffff880`01a3b000   rdyboost rdyboost.sys Wed Jul 25 22:28:34 2012 (5010AB52)
    fffff880`069b5000 fffff880`069cd000   rspndr   rspndr.sys   Wed Jul 25 22:24:06 2012 (5010AA46)
    fffff880`06c4b000 fffff880`06f7e480   RTKVHD64 RTKVHD64.sys Tue Mar 19 08:14:59 2013 (514856C3)
    fffff880`0972b000 fffff880`0975a000   SCSIPORT SCSIPORT.SYS Wed Jul 25 22:28:58 2012 (5010AB6A)
    fffff880`0dd55000 fffff880`0dd60000   secdrv   secdrv.SYS   Wed Sep 13 09:18:38 2006 (4508052E)
    fffff880`07256000 fffff880`07390000   SmSerl64 SmSerl64.sys Fri Sep 26 04:45:56 2008 (48DCA144)
    fffff880`00f2f000 fffff880`00f78000   spaceport spaceport.sys Fri Mar 01 21:27:23 2013 (5131638B)
    fffff880`0e160000 fffff880`0e1ed000   srv      srv.sys      Wed Jul 25 22:25:28 2012 (5010AA98)
    fffff880`0e0bf000 fffff880`0e160000   srv2     srv2.sys     Tue Feb 05 17:31:09 2013 (5111882D)
    fffff880`0dd60000 fffff880`0dda4000   srvnet   srvnet.sys   Tue Feb 05 17:28:48 2013 (511187A0)
    fffff880`08e25000 fffff880`08e26480   swenum   swenum.sys   Wed Jul 25 22:28:53 2012 (5010AB65)
    fffff880`01a68000 fffff880`01ca0000   tcpip    tcpip.sys    Thu Feb 28 23:57:45 2013 (51303549)
    fffff880`0dda4000 fffff880`0ddb6000   tcpipreg tcpipreg.sys Wed Jul 25 22:23:13 2012 (5010AA11)
    fffff880`06705000 fffff880`06713000   TDI      TDI.SYS      Wed Jul 25 22:27:59 2012 (5010AB2F)
    fffff880`066e3000 fffff880`06705000   tdx      tdx.sys      Wed Jul 25 22:24:58 2012 (5010AA7A)
    fffff880`00cf2000 fffff880`00d15000   tm       tm.sys       Wed Jul 25 22:29:01 2012 (5010AB6D)
    fffff880`00ec9000 fffff880`00ef1000   tpm      tpm.sys      Thu Feb 28 23:56:34 2013 (51303502)
    fffff960`00624000 fffff960`0062d000   TSDDD    TSDDD.dll    Wed Jul 25 22:30:25 2012 (5010ABC1)
    fffff880`03d0b000 fffff880`03d37000   tunnel   tunnel.sys   Wed Jul 25 22:23:04 2012 (5010AA08)
    fffff880`03d51000 fffff880`03d63000   umbus    umbus.sys    Wed Jul 25 22:27:39 2012 (5010AB1B)
    fffff880`0e087000 fffff880`0e0aa000   usbccgp  usbccgp.sys  Wed Jul 25 22:27:06 2012 (5010AAFA)
    fffff880`068f2000 fffff880`068fd000   USBD     USBD.SYS     Thu Sep 20 02:10:20 2012 (505AB34C)
    fffff880`083b3000 fffff880`083c9000   usbehci  usbehci.sys  Thu Sep 20 02:09:27 2012 (505AB317)
    fffff880`06874000 fffff880`068f2000   usbhub   usbhub.sys   Sat Feb 02 02:25:14 2013 (510CBF5A)
    fffff880`07600000 fffff880`0767b000   USBPORT  USBPORT.SYS  Thu Sep 20 02:09:39 2012 (505AB323)
    fffff880`0e059000 fffff880`0e078000   USBSTOR  USBSTOR.SYS  Wed Jul 25 22:27:04 2012 (5010AAF8)
    fffff880`0767b000 fffff880`0768a000   VClone   VClone.sys   Sat Jan 15 11:21:04 2011 (4D31C970)
    fffff880`00ef1000 fffff880`00efe000   vdrvroot vdrvroot.sys Wed Jul 25 22:27:29 2012 (5010AB11)
    fffff880`00f78000 fffff880`00f90000   volmgr   volmgr.sys   Wed Jul 25 22:29:22 2012 (5010AB82)
    fffff880`00f90000 fffff880`00ff0000   volmgrx  volmgrx.sys  Wed Jul 25 22:29:59 2012 (5010ABA7)
    fffff880`01d99000 fffff880`01dee000   volsnap  volsnap.sys  Wed Jul 25 22:30:26 2012 (5010ABC2)
    fffff880`096ba000 fffff880`096c7000   vwifibus vwifibus.sys Wed Jul 25 22:27:54 2012 (5010AB2A)
    fffff880`064bc000 fffff880`064d2000   vwififlt vwififlt.sys Wed Jul 25 22:26:39 2012 (5010AADF)
    fffff880`06793000 fffff880`067ad000   wanarp   wanarp.sys   Thu Sep 20 02:05:51 2012 (505AB23F)
    fffff880`06655000 fffff880`06666000   watchdog watchdog.sys Wed Jul 25 22:29:05 2012 (5010AB71)
    fffff880`01114000 fffff880`011d6000   Wdf01000 Wdf01000.sys Tue Jan 08 22:59:00 2013 (50ECEB04)
    fffff880`011d6000 fffff880`011e6000   WDFLDR   WDFLDR.SYS   Wed Jul 25 22:29:04 2012 (5010AB70)
    fffff880`01d08000 fffff880`01d23000   wfplwfs  wfplwfs.sys  Wed Jul 25 22:23:58 2012 (5010AA3E)
    fffff960`001b2000 fffff960`005a3000   win32k   win32k.sys   Tue Mar 19 18:19:02 2013 (5148E456)
    fffff880`06c19000 fffff880`06c2e000   WinUsb   WinUsb.sys   Wed Jul 25 22:26:38 2012 (5010AADE)
    fffff880`097ab000 fffff880`097b5000   wmiacpi  wmiacpi.sys  Wed Jul 25 22:29:53 2012 (5010ABA1)
    fffff880`01078000 fffff880`01082000   WMILIB   WMILIB.SYS   Wed Jul 25 22:30:04 2012 (5010ABAC)
    fffff880`0e078000 fffff880`0e083000   WpdUpFltr WpdUpFltr.sys Wed Jul 25 22:27:29 2012 (5010AB11)
    fffff880`01000000 fffff880`0100b000   WppRecorder WppRecorder.sys Wed Jul 25 22:29:07 2012 (5010AB73)
    fffff880`06c00000 fffff880`06c19000   WudfPf   WudfPf.sys   Wed Jul 25 22:26:45 2012 (5010AAE5)
    fffff880`068fd000 fffff880`06933000   WUDFRd   WUDFRd.sys   Wed Jul 25 22:26:06 2012 (5010AABE)
    Unloaded modules:
    fffff880`0e1ed000 fffff880`0e1fb000   monitor.sys
        Timestamp: unavailable (00000000)
        Checksum:  00000000
        ImageSize:  0000E000
    fffff880`0768e000 fffff880`0839d000   nvlddmkm.sys
        Timestamp: unavailable (00000000)
        Checksum:  00000000
        ImageSize:  00D0F000
    fffff880`073ef000 fffff880`073fd000   monitor.sys
        Timestamp: unavailable (00000000)
        Checksum:  00000000
        ImageSize:  0000E000
    fffff880`01371000 fffff880`0138b000   EhStorClass.
        Timestamp: unavailable (00000000)
        Checksum:  00000000
        ImageSize:  0001A000
    fffff880`0e06a000 fffff880`0e087000   ew_hwusbdev.
        Timestamp: unavailable (00000000)
        Checksum:  00000000
        ImageSize:  0001D000
    fffff880`0e062000 fffff880`0e06a000   drmkaud.sys
        Timestamp: unavailable (00000000)
        Checksum:  00000000
        ImageSize:  00008000
    fffff880`0e060000 fffff880`0e062000   MSPQM.sys
        Timestamp: unavailable (00000000)
        Checksum:  00000000
        ImageSize:  00002000
    fffff880`0e05e000 fffff880`0e060000   MSTEE.sys
        Timestamp: unavailable (00000000)
        Checksum:  00000000
        ImageSize:  00002000
    fffff880`0e05b000 fffff880`0e05e000   MSKSSRV.sys
        Timestamp: unavailable (00000000)
        Checksum:  00000000
        ImageSize:  00003000
    fffff880`0e059000 fffff880`0e05b000   MSPCLOCK.sys
        Timestamp: unavailable (00000000)
        Checksum:  00000000
        ImageSize:  00002000
    fffff880`07200000 fffff880`07215000   WinUsb.sys
        Timestamp: unavailable (00000000)
        Checksum:  00000000
        ImageSize:  00015000
    fffff880`07215000 fffff880`0724b000   WUDFRd.sys
        Timestamp: unavailable (00000000)
        Checksum:  00000000
        ImageSize:  00036000
    fffff880`0389d000 fffff880`039b9000   dump_iaStor.
        Timestamp: unavailable (00000000)
        Checksum:  00000000
        ImageSize:  0011C000
    fffff880`039b9000 fffff880`039cd000   dump_dumpfve
        Timestamp: unavailable (00000000)
        Checksum:  00000000
        ImageSize:  00014000
    fffff880`03aa8000 fffff880`03aba000   dam.sys 
        Timestamp: unavailable (00000000)
        Checksum:  00000000
        ImageSize:  00012000
    fffff880`01a52000 fffff880`01a5e000   hwpolicy.sys
        Timestamp: unavailable (00000000)
        Checksum:  00000000
        ImageSize:  0000C000
    fffff880`00c2a000 fffff880`00c37000   ApiSetSchema
        Timestamp: unavailable (00000000)
        Checksum:  00000000
        ImageSize:  0000D000
      My System SpecsSystem Spec

  6. #6

    Posts : 9
    Windows 8

    the problem is persistent!!. i have installed the latest graphic card driver(314.22) for my gtx 460m. but the shutdown problem is still there, when i uninstalled avast and deamon tools, i can use the laptop for at least 1 hours, and max of 3 hours (since i left the laptop on to see whether it will shutdown by itself or not)

    after i install the latest driver for my graphic card, i can only spend less than 5 mins in desktop before it will shutdown. by i managed to grab the latest RAR file of the event and i put the attachment together in the original post.
      My System SpecsSystem Spec

  7. #7

    Posts : 16
    windows 8

    Is the May 16th one the most recent memory dump, or did you have one within the last day?
      My System SpecsSystem Spec

  8. #8

    Posts : 9
    Windows 8

    i think 2 days ago im using Windows Recovery Option to restore to the point where i didnt install any Graphic Card, im not sure whether it is affecting the memory dump files, but thinking back, 16th is the last day i saw Memory dump blue screen. past 2 days it just shutdown without giving any error notifications nor BSOD
      My System SpecsSystem Spec

  9. #9

    Posts : 9
    Windows 8

    Frack, just out of curiousity. when you wrote timestamp of the driver is outdated. i recalled i didnt installed any graphic card driver during that time. and at the same time. at Device Manager, Setup Display, when i tried to upgrade the driver through Properties manually, it said i already have the latest driver.

    is there any ways or guide for me to uninstall graphic card thoroughly? maybe after that i can try to install the latest driver.

    1 more thing. i googled my issues and i found a forum whereby the person have exactly the same problem as i do, but he said that he managed to solve the problem by solving Sharing/Conflicts hardware in his laptop. he said he uninstall the graphic card, install the latest Intel software (i dont know what he meant by this) and then install graphic card again.

    i can post the link here, but i dont know whether i should post a link from another forum in here....

    please reply, thanks in advance


    i noticed my laptop is rarely auto shutdown before i entered desktop. i meant at user login and password. is this an indicator that during startup at desktop, some software runs and perhaps causing my laptop to crash. logically, no applications or laptop's process is started during "user login and password" windows right? so thats why my laptop didnt shutdown during that time
      My System SpecsSystem Spec

  10. #10

    Posts : 5,139
    Win8.1Pro - Finally!!!

    MSI Afterburner (along with Riva Tuner and EVGA Precision) are known to cause BSOD's in some Windows systems (it's driver is usually RTCore64.sys). Please un-install it immediately!

    If you're overclocking, please stop the overclock while we're troubleshooting. Feel free to resume the overclock once the system has been stabilized.

    I noted a lot of unexplained shutdowns in the event logs (Event ID 41). I'd start to suspect overheating problems. Please monitor your temps with this free utility: HWiNFO, HWiNFO32 & HWiNFO64 - Hardware Information and Analysis Tools Also, when the laptop shuts down, feel around on the case to see if any particular area feels hot. Some areas that overheat may not have sensors - so they may not show up in the HWINFO display.

    Clean out the vents with canned air. DO NOT use a vacuum or an air compressor as they can cause damage to the components inside of the case.

    I'd didn't perform a full analysis here, just pointed out something I noticed while reading the topic. Please continue to follow the advice of the other helpers.

    Good luck!
      My System SpecsSystem Spec

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frequent shutdown, restart.. nvlddmkm.sys,kernel mode trap

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