Windows 8 and 8.1 Forums

Streaming + Loading Game Crashed Computer Twice

  1. #1

    Posts : 5
    Windows 8 Pro 64-Bit

    Streaming + Loading Game Crashed Computer Twice

    Attatched necessary zip. Not sure why it crashes when I stream something and do other multi-tasking activities. I think it's memory related though.
    Last edited by exzacklyright; 11 May 2013 at 13:27.

      My System SpecsSystem Spec

  2. #2

    Posts : 5,139
    Win8.1Pro - Finally!!!

    No memory dumps in the uploaded files:
    Upload Dump Files:
    NOTE: If using a disk cleaning utility, please stop using it while we are troubleshooting your issues.
    Please go to C:\Windows\Minidump and zip up the contents of the folder. Then upload/attach the .zip file with your next post.
    Left click on the first minidump file.
    Hold down the "Shift" key and left click on the last minidump file.
    Right click on the blue highlighted area and select "Send to"
    Select "Compressed (zipped) folder" and note where the folder is saved.
    Upload that .zip file with your next post.

    If you have issues with "Access Denied" errors, try copying the files to your desktop and zipping them up from there. If it still won't let you zip them up, post back for further advice.

    If you don't have anything in that folder, please check in C:\Windows for a file named MEMORY.DMP. If you find it, zip it up and upload it to a free file hosting service. Then post the link to it in your topic so that we can download it.

    Also, search your entire hard drive for files ending in .dmp, .mdmp, and .hdmp. Zip up any that you find and upload them with your next post.

    Then, follow the directions here to set your system for Minidumps (much smaller than the MEMORY.DMP file): Set MiniDumpMore info on dump file options here: Overview of memory dump file options for Windows 2000, Windows XP, Windows Server 2003, Windows Vista, Windows Server 2008, Windows 7, and Windows Server 2008 R2
    No sign of memory dumps in the WER section of MSINFO32 - it may be that you won't find any memory dumps on the system. In that case, please start with these free hardware diagnostics: Hardware Diagnostics

    Only 58 Windows Updates installed. Most systems have 66 or more. Please visit Windows Update and get ALL available updates (it may take several trips to get them all).

    You have a 802.11n USB Wireless LAN Card:
    I do not recommend using wireless USB network devices. Especially in Win7/Win8 systems.
    These wireless USB devices have many issues with Win7(and I suspect with Win8) - using Vista drivers with them is almost sure to cause a BSOD.
    Should you want to keep using these devices, be sure to have Win7/Win8 drivers - DO NOT use Vista drivers!!!
    An installable wireless PCI/PCIe card that's plugged into your motherboard is much more robust, reliable, and powerful.
    This device isn't installed:
    Not Available ACPI\INT33A0\0 The drivers for this device are not installed.
    It's the Intel(R) Smart Connect Technology Device Drivers should be available from the system/mobo manufacturer's website - or from
      My System SpecsSystem Spec

Streaming + Loading Game Crashed Computer Twice

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