Windows 8 and 8.1 Forums

BSOD (page fault in nonpaged area)

  1. #11

    Posts : 7
    windows 8(64 bit)

    creating a system restore disc then running driver verifier. I the most up to date driver suite I could find on the creative site and the auto update offered nothing new. I did find on their forums that the sound card I'm using seems to have reached it's "expiration date" and they are no longer supporting it. There was a custom driver pack made for that purpose but it seems to support every soundblaster x-fi card but the one I'm using. So as far as the p17.sys file goes, should I simply uninstall the card completely for now?

    edit: ran memtest last night, 9 passes and no errors. Also ran driver verifier with the recommended settings, rebooted and had no problems for 3-4 hours then had 2 back to back "crashes" just a few minutes ago. Problem is the system simply rebooted, no bsod and so didn't get a log for it. At this point would it be safe to say that the culprit is outdated sound card/drivers and picking up an inexpensive, up to date card would solve this or would that be a premature assessment?
    Last edited by azclown; 10 May 2013 at 16:10.

      My System SpecsSystem Spec

  2. #12

    Posts : 5,139
    Win8.1Pro - Finally!!!

    I'm not a great fan of Creative drivers and would suggest removing the software for this device and then physically removing the device from the system. This way, once it's gone, you'll be able to see if it was the cause of the BSOD's.

    Please run the data collection app again and upload it with your next post. There's many different reasons for memory dumps not appearing - and sometimes there are traces of those reasons in the reports.

    Also, check in C:\Windows for a file named MEMORY.dmp If you find it and it's dated from the time that the Driver Verifier memory dumps occurred - please zip it up and upload it to a free file-hosting service (it's too big to upload here). Then post a link to it here for us to download it.
      My System SpecsSystem Spec

  3. #13

    Posts : 7
    windows 8(64 bit)

    MEMORY.rar that's to the memory.dmp and here is the new diagnostic zip:
      My System SpecsSystem Spec

  4. #14

    Posts : 5,139
    Win8.1Pro - Finally!!!

    I didn't notice anything significant in the latest dump(s).

    Once you've removed the Creative Audigy software and then physically removed the card from the system - should the BSOD's continue, please run all of the hardware diagnostics from here: Hardware Diagnostics

    The following is for informational purposes only.
    **************************Fri May 10 01:12:06.725 2013 (UTC - 4:00)**************************
    Loading Dump File [C:\Users\Owner\SysnativeBSODApps\051013-13119-01.dmp]
    Windows 8 Kernel Version 9200 MP (2 procs) Free x64
    Built by: 9200.16551.amd64fre.win8_gdr.130306-1502
    System Uptime:0 days 1:13:57.520
    Probably caused by :ntkrnlmp.exe ( nt!ObpLookupObjectName+248 )
    BugCheck 50, {fffff8a01abbab80, 0, fffff803fd835508, 2}
    Arg1: fffff8a01abbab80, memory referenced.
    Arg2: 0000000000000000, value 0 = read operation, 1 = write operation.
    Arg3: fffff803fd835508, If non-zero, the instruction address which referenced the bad memory
    Arg4: 0000000000000002, (reserved)
    PROCESS_NAME:  dwm.exe
    FAILURE_BUCKET_ID: AV_nt!ObpLookupObjectName
      BIOS Version                  ASUS M2A-VM ACPI BIOS Revision 2302
      BIOS Release Date             02/05/2009
      Manufacturer                  System manufacturer
      Product Name                  System Product Name
    3rd Party Drivers:
    The following is for information purposes only.
    Any drivers in red should be updated or removed from your system. And should have been discussed in the body of my post.
    **************************Fri May 10 01:12:06.725 2013 (UTC - 4:00)**************************
    P17.sys                     Tue Apr 21 02:12:47 2009 (49ED63DF)
    ASACPI.sys                  Wed May 13 21:25:17 2009 (4A0B72FD)
    nvhda64v.sys                Wed Dec 19 00:41:41 2012 (50D15395)
    point64.sys                 Wed Jan  9 06:15:52 2013 (50ED5168)
    Rt630x64.sys                Mon Mar  4 02:15:32 2013 (51344A14)
    nvlddmkm.sys                Thu Mar 14 21:37:00 2013 (51427B3C)
      My System SpecsSystem Spec

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BSOD (page fault in nonpaged area)

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