Solved BSOD when playing MW2, BF3 etc.

JonoXD · May 4, 2013

Hey guys, I've been experiencing BSOD's a lot lately and have re-installed Windows like 3 times all to no effect. I believe that the problem only occurs when I plug in my graphics card and install the drivers (I'm using the 314.22 driver from Nvidia). I can only play maybe 20 minutes if that of any game until I receive the BSOD. Just before I received a error dxgmms1.sys and watchdog.sys, and the regular error ntoskrnl.exe. I will attach all my dmp files etc.

Thank you and I hope to receive help with this.

usasma · May 5, 2013

Make sure that you have ALL available Windows Updates

SSD's were temperamental when they first came out, but their reliability has improved greatly over the last year or two. There are 2 things that MUST be checked on systems with BSOD's and SSD's:

1) That the SSD firmware is the latest available for the SSD
2) That the storage controller drivers on the motherboard are the most recent. They must date from late 2012 or later. This is ALL controllers, not just the one that the SSD is attached to.

Intel(R) Smart Connect Technology Device is not installed. Please install it. It should be available at the motherboard manufacturer's website. If not there, you can get it at http://downloadcenter.intel.com

MSI Afterburner (along with Riva Tuner and EVGA Precision) are known to cause BSOD's in some Windows systems (it's driver is usually RTCore64.sys). Please un-install it immediately!

If you're overclocking, please stop the overclock while we're troubleshooting. Feel free to resume the overclock once the system has been stabilized.

I'd first wonder about this device: ladfGSCamd64.sys
ladfGSCamd64.sys Mon Apr 11 14:41:01 2011 (4DA34B3D)
Driver for the Logitech GSeries Headset
http://www.carrona.org/drivers/driver.php?id=ladfGSCamd64.sys
Uninstall it and see if that helps

Please update these older drivers. Links are included to assist in looking up the source of the drivers. If unable to find an update, please remove (un-install) the program responsible for that driver. DO NOT manually delete/rename the driver as it may make the system unbootable! :

LGBusEnum.sys Mon Nov 23 20:36:48 2009 (4B0B38B0)
Logitech Keyboard
http://www.carrona.org/drivers/driver.php?id=LGBusEnum.sys

LGVirHid.sys Mon Nov 23 20:36:48 2009 (4B0B38B0)
Logitech Gamepanel Virtual HID Device Driver
http://www.carrona.org/drivers/driver.php?id=LGVirHid.sys

Post back if the BSOD's continue. Start with these free hardware diagnostics: Hardware Diagnostics

Analysis:
The following is for informational purposes only.

Code:

[font=lucida console]**************************Sat May  4 17:35:01.374 2013 (UTC - 4:00)**************************
Loading Dump File [C:\Users\Owner\SysnativeBSODApps\050413-44890-01.dmp]
Windows 8 Kernel Version 9200 MP (8 procs) Free x64
Built by: [B]9200[/B].16551.amd64fre.win8_gdr.130306-1502
System Uptime:[B]0 days 0:06:56.013[/B]
Probably caused by :[B]dxgmms1.sys ( dxgmms1!VidMmInterface+17d03 )[/B]
BugCheck [B]50, {ffffffffffffffd8, 0, fffff88003e2ab83, 0}[/B]
BugCheck Info: [url=http://www.carrona.org/bsodindx.html#0x00000050]PAGE_FAULT_IN_NONPAGED_AREA (50)[/url]
Arguments: 
Arg1: ffffffffffffffd8, memory referenced.
Arg2: 0000000000000000, value 0 = read operation, 1 = write operation.
Arg3: fffff88003e2ab83, If non-zero, the instruction address which referenced the bad memory
    address.
Arg4: 0000000000000000, (reserved)
BUGCHECK_STR:  AV
DEFAULT_BUCKET_ID:  WIN8_DRIVER_FAULT
PROCESS_NAME:  chrome.exe
FAILURE_BUCKET_ID: [B]AV_dxgmms1!VidMmInterface[/B]
CPUID:        "Intel(R) Core(TM) i7-3770K CPU @ 3.50GHz"
MaxSpeed:     3500
CurrentSpeed: [B]3500[/B]
  BIOS Version                  V10.7
  BIOS Release Date             10/22/2012
  Manufacturer                  MSI
  Product Name                  MS-7751
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
**************************Sat May  4 17:26:07.605 2013 (UTC - 4:00)**************************
Loading Dump File [C:\Users\Owner\SysnativeBSODApps\050413-20875-01.dmp]
Windows 8 Kernel Version 9200 MP (8 procs) Free x64
Built by: [B]9200[/B].16551.amd64fre.win8_gdr.130306-1502
System Uptime:[B]0 days 0:12:33.244[/B]
Probably caused by :[B]dxgmms1.sys ( dxgmms1!VidMmInterface+13914 )[/B]
BugCheck [B]10E, {1f, fffff8a00989aa30, 0, beb8}[/B]
BugCheck Info: [url=http://www.carrona.org/bsodindx.html#0x0000010E]VIDEO_MEMORY_MANAGEMENT_INTERNAL (10e)[/url]
Arguments: 
Arg1: 000000000000001f, The subtype of the bugcheck:
Arg2: fffff8a00989aa30
Arg3: 0000000000000000
Arg4: 000000000000beb8
BUGCHECK_STR:  0x10e_1f
PROCESS_NAME:  System
FAILURE_BUCKET_ID: [B]0x10e_1f_dxgmms1!VidMmInterface[/B]
CPUID:        "Intel(R) Core(TM) i7-3770K CPU @ 3.50GHz"
MaxSpeed:     3500
CurrentSpeed: [B]3500[/B]
  BIOS Version                  V10.7
  BIOS Release Date             10/22/2012
  Manufacturer                  MSI
  Product Name                  MS-7751
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
**************************Sat May  4 17:11:38.713 2013 (UTC - 4:00)**************************
Loading Dump File [C:\Users\Owner\SysnativeBSODApps\050413-27406-01.dmp]
Windows 8 Kernel Version 9200 MP (8 procs) Free x64
Built by: [B]9200[/B].16461.amd64fre.win8_gdr.121119-1606
System Uptime:[B]0 days 0:49:53.353[/B]
*** WARNING: Unable to verify timestamp for ladfGSCamd64.sys
*** ERROR: Module load completed but symbols could not be loaded for ladfGSCamd64.sys
Probably caused by :[B]Pool_Corruption ( nt!ExFreePool+358 )[/B]
BugCheck [B]19, {e, fffffa800d96e5d0, e57826b6037ccff, e57826b6037ccbf}[/B]
BugCheck Info: [url=http://www.carrona.org/bsodindx.html#0x00000019]BAD_POOL_HEADER (19)[/url]
Arguments: 
Arg1: 000000000000000e, 
Arg2: fffffa800d96e5d0
Arg3: 0e57826b6037ccff
Arg4: 0e57826b6037ccbf
BUGCHECK_STR:  0x19_e
PROCESS_NAME:  System
FAILURE_BUCKET_ID: [B]0x19_e_nt!ExFreePool[/B]
CPUID:        "Intel(R) Core(TM) i7-3770K CPU @ 3.50GHz"
MaxSpeed:     3500
CurrentSpeed: [B]3500[/B]
  BIOS Version                  V10.7
  BIOS Release Date             10/22/2012
  Manufacturer                  MSI
  Product Name                  MS-7751
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
**************************Sat May  4 16:21:20.595 2013 (UTC - 4:00)**************************
Loading Dump File [C:\Users\Owner\SysnativeBSODApps\050413-13437-01.dmp]
Windows 8 Kernel Version 9200 MP (8 procs) Free x64
Built by: [B]9200[/B].16461.amd64fre.win8_gdr.121119-1606
System Uptime:[B]0 days 0:13:11.235[/B]
Probably caused by :[B]ntkrnlmp.exe ( nt!CmpKcbCacheLookup+1a8 )[/B]
BugCheck [B]3B, {c0000005, fffff803aaab9ea4, fffff8800be13430, 0}[/B]
BugCheck Info: [url=http://www.carrona.org/bsodindx.html#0x0000003B]SYSTEM_SERVICE_EXCEPTION (3b)[/url]
Arguments: 
Arg1: 00000000c0000005, Exception code that caused the bugcheck
Arg2: fffff803aaab9ea4, Address of the instruction which caused the bugcheck
Arg3: fffff8800be13430, Address of the context record for the exception that caused the bugcheck
Arg4: 0000000000000000, zero.
BUGCHECK_STR:  0x3B
DEFAULT_BUCKET_ID:  WIN8_DRIVER_FAULT
PROCESS_NAME:  WerFault.exe
FAILURE_BUCKET_ID: [B]0x3B_nt!CmpKcbCacheLookup[/B]
CPUID:        "Intel(R) Core(TM) i7-3770K CPU @ 3.50GHz"
MaxSpeed:     3500
CurrentSpeed: [B]3500[/B]
  BIOS Version                  V10.7
  BIOS Release Date             10/22/2012
  Manufacturer                  MSI
  Product Name                  MS-7751
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
[/font]

3rd Party Drivers:
The following is for information purposes only.
Any drivers in red should be updated or removed from your system. And should have been discussed in the body of my post.

Code:

[font=lucida console]**************************Sat May  4 17:35:01.374 2013 (UTC - 4:00)**************************
[COLOR=RED][B]LGBusEnum.sys               Mon Nov 23 20:36:48 2009 (4B0B38B0)[/B][/COLOR]
[COLOR=RED][B]LGVirHid.sys                Mon Nov 23 20:36:48 2009 (4B0B38B0)[/B][/COLOR]
[COLOR=RED][B]ladfGSCamd64.sys            Mon Apr 11 14:41:01 2011 (4DA34B3D)[/B][/COLOR]
[COLOR=RED][B]ladfGSRamd64.sys            Mon Apr 11 14:41:07 2011 (4DA34B43)[/B][/COLOR]
e1i63x64.sys                Wed Feb 29 22:25:14 2012 (4F4EEC1A)
intelppm.sys                Mon Nov  5 22:55:02 2012 (50988A16)
HECIx64.sys                 Mon Dec 17 14:32:21 2012 (50CF7345)
nvhda64v.sys                Wed Dec 19 00:41:41 2012 (50D15395)
point64.sys                 Wed Jan  9 06:15:52 2013 (50ED5168)
dump_storahci.sys           Fri Mar  1 21:15:44 2013 (513160D0)
nvlddmkm.sys                Thu Mar 14 21:37:00 2013 (51427B3C)
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
**************************Sat May  4 17:26:07.605 2013 (UTC - 4:00)**************************
intelide.sys                Wed Jul 25 22:29:52 2012 (5010ABA0)
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
**************************Sat May  4 17:11:38.713 2013 (UTC - 4:00)**************************
[COLOR=RED][B]RTCore64.sys                Tue Sep  6 08:24:50 2011 (4E661112)[/B][/COLOR]
dump_storahci.sys           Wed Jul 25 22:30:35 2012 (5010ABCB)
[/font]

JonoXD · May 6, 2013

Thanks very much for taking all that time to help me. I have figured out what was wrong with my system, I had one stick of faulty ram as soon as I took one of the sticks I started seeing results and haven't received a BSOD in 2 days. I will still update the drivers you said though cheers for that.

Thanks again.

usasma · May 6, 2013

I'm glad that you were able to solve this. Thanks for letting us know!

Solved BSOD when playing MW2, BF3 etc.

JonoXD

New Member

My Computer

System One

usasma

Mr. Cranky Pants

My Computer

System One

JonoXD

New Member

My Computer

System One

usasma

Mr. Cranky Pants

My Computer

System One