Windows 8 and 8.1 Forums

Occasional BSODs while gaming

  1. #1

    Posts : 5
    Windows 8 Pro

    Occasional BSODs while gaming

    Hello EightForums team and others ,
    a couple of days ago i started to get occasional Bluescreens while playing online games.
    Due to the fact that I'm not very skilled in fixing these kinds of problems, I decided to ask you guys for help.

    Information about the Bluescreens : They occur randomly while playing online games (Dota2) and having my Browser and Teamspeak 3

    Attachments : renamed SF-Folder (as requested by the posting instructions)

    Thanks in advance for your help ,

    PS: Files might be german as my OS is in german - hope that doesnt make a difference

      My System SpecsSystem Spec

  2. #2

    Took a look through your files and three things of note, First start by uninstalling Avast! it is one of the primary causes of your BSODs:

    fffff880`0cc79768  fffff880`05d3065dUnable to load image \SystemRoot\System32\Drivers\aswSnx.SYS, Win32 error 0n2*** WARNING: Unable to verify timestamp for aswSnx.SYS
    *** ERROR: Module load completed but symbols could not be loaded for aswSnx.SYS
    Driver Reference Table - aswSnx.SYS

    fffff880`0cc78ec8  fffff880`0616eca1Unable to load image \SystemRoot\System32\Drivers\aswSP.SYS, Win32 error 0n2*** WARNING: Unable to verify timestamp for aswSP.SYS
    *** ERROR: Module load completed but symbols could not be loaded for aswSP.SYS
    Driver Reference Table - aswSP.SYS

    fffff880`06fb5aa8  fffff880`0b67e8e0Unable to load image \??\C:\WINDOWS\system32\drivers\aswMonFlt.sys, Win32 error 0n2*** WARNING: Unable to verify timestamp for aswMonFlt.sys
    *** ERROR: Module load completed but symbols could not be loaded for aswMonFlt.sys
    Driver Reference Table - aswMonFlt.sys

    Windows 8 comes with windows defender pre-installed use it in combination with Malwarebytes Antimalware and it should be more than enough for virus protection. Tip when installing Malwarebytes be sure to uncheck the box asking you to start a free trial.

    Next check for updates to your Video card drivers they seem to be failing as well:

    fffff880`0cc786d8  fffff880`064baaf2Unable to load image \SystemRoot\system32\DRIVERS\atikmdag.sys, Win32 error 0n2*** WARNING: Unable to verify timestamp for atikmdag.sys
    *** ERROR: Module load completed but symbols could not be loaded for atikmdag.sys
    Driver Reference Table - atikmdag.sys

    fffff880`0cc786c8  fffff880`0587de9eUnable to load image \SystemRoot\system32\DRIVERS\atikmpag.sys, Win32 error 0n2*** WARNING: Unable to verify timestamp for atikmpag.sys
    *** ERROR: Module load completed but symbols could not be loaded for atikmpag.sys
    Driver Reference Table - atikmpag.sys

    You may also want to run the system file checker I noticed several NTFS errors. You can run the system file checker by entering the following into an elevated command prompt:

    sfc /scannow
      My System SpecsSystem Spec

  3. #3

    Posts : 5
    Windows 8 Pro

    first of all , thanks for replying.

    As suggested I deinstalled Avast! and updated my AMD-drivers to the latest version. However , when checked my system via sfc /scannow it bluescreened twice (once while having MBAM scanning my system , once without (only this chrome-window opened)). Bluescreen Logs (via SF) are attached.

    PS: will it help to just format my harddrive and reinstall my windows ?

    Again , thanks in advance
      My System SpecsSystem Spec

  4. #4

    A couple more things to try before you go re-installing the OS:

    it looks like your sata/ahci driver is very very old infact it predates windows 7:

    adpahci      adpahci                Kernel        01.05.2007
    Driver Reference Table - adpahci.sys

    Please update it from here: Adaptec - Technical Support

    also please run the following command from an elevated command prompt it should check for, and hopefully fix any bad blocks on the hard drive:

    chkdsk /f /r
    and last run through this tutorial on hard drive diagnostics to check for a potentially failing drive:

    Hard Drive Diagnostic Procedure
      My System SpecsSystem Spec

  5. #5

    Posts : 5
    Windows 8 Pro

    uhm , little problem , I cant figure out which driver to download (as there are a lot of sub categories and I don't know which one to choose)

    Edit1 : the driver might be that old because I had win 7 on that computer earlier and just installed win 8 over it (without formating the hard drive)

    Edit2 :chkdsk /f /r got stuck twice on 27% , when force restarted the 2nd time my complete windows was damaged -> formated hard drive and reinstalling windows atm.Will try chkdsk again once installation completes and update my post.
    Last edited by MagicRobert; 01 May 2013 at 13:52.
      My System SpecsSystem Spec

  6. #6

    For the Tim being just continue with the other steps, I'm not sure which driver you need either, do you have a SATA or RAID controller installed in the PC?
      My System SpecsSystem Spec

  7. #7

    Posts : 5
    Windows 8 Pro

    no clue which controller is installed :/ HDD is a WD 500GB Green something...(shouldn't the driver be auto-updated anyway due to my reinstallation of Windows 8 Pro on the formated hard drive ?).
    however , ran chkdsk again (started it before you replied) and its stuck on 27%... this time i'll let it continue over night.
    Will do the hard drive check afterwards -if necessary- (already passed the smart-test [WD diagnostic tool] just before i chkdsk'ed the first time (before formating) -> shall I do a full-test?)

    Edit : chkdsk finished , not sure whether it found something or not (wasn't staring at the stuck screen all the time :P) , however if you tell me where i can find the logfile i'll upload it (if it's needed)
    Last edited by MagicRobert; 01 May 2013 at 15:28.
      My System SpecsSystem Spec

  8. #8

    Check your windows updates settings to make sure that drivers are being updated automatically, I look forward to seeing the results of your check disk, and last yes please do the full or long test (it varies depending on what software you are using to do the test)
      My System SpecsSystem Spec

  9. #9

    Posts : 5
    Windows 8 Pro

    As I said i dont know where the log is saved , so you'll have to tell me where I can find it if i shall upload it.
    In addition to that I downloaded the Toshiba HDD diagnostic program (earlier i had mixed up my HDD's and tested it with the WD diagnostic , this one got a toshiba , laptop got a WD) but when i want it to start a test it keeps saying : Please select the target drive to test (while not allowing me to select anything) -> shall I use another program , if yes , which one?

    Edit 1 : used the WD Data Lifeguard Diagnostic and passed the extended test.
    Edit 2 : multiple bluescreens while installing my games (first one while installing two of them at once) , all the other ones while installing / repairing only one
    Last edited by MagicRobert; 02 May 2013 at 07:58.
      My System SpecsSystem Spec

  10. #10

    Maryland USA
    Posts : 746
    Windows 8 & Windows 7 Dual Boot

    could it be overheating?
    is this a laptop or desktop?
    have you tried safe mode?
    unplug all unnecessary devices attached to your computer including USB and ethernet
      My System SpecsSystem Spec

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