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Rebooted from a bugcheck?

  1. #1
    pratnala's Avatar

    Member

    Join Date : Jun 2012
    Mumbai, India
    Posts : 98
    Windows 8.1 Pro, OS X Mavericks 10.9.2, Ubuntu GNOME 13.10
    India

    Rebooted from a bugcheck?


    Hi

    I am running Windows 8 Pro on an Apple MacBook Pro Mid 2012. Of late, when I close the lid to put it to sleep, it doesn't go to sleep and on opening the lid, it just shuts down. After rebooting, I was digging through the Event Viewer for Windows/System and found this.

    The computer has rebooted from a bugcheck. The bugcheck was: 0x0000009f (0x0000000000000003, 0xfffffa800761c6b0, 0xfffff803304187f0, 0xfffffa8011aa7870). A dump was saved in: C:\Windows\MEMORY.DMP. Report Id: 042813-33109-01.

    What do I do?

    Logs attached here : http://sdrv.ms/10LGQ4N

    Exact system specs are on my profile.


      My System SpecsSystem Spec

  2. #2



    Mr. Cranky Pants



    Join Date : Jan 2012
    Posts : 3,989
    Win8.1Pro - Finally!!!
    USA us connecticut


    Ensure that all the MacBook Software Updates are installed - that's where you get a lot of the driver updates for using Windows on a Mac.

    I'm just guessing here, but it seems that the issue is a power transition (such as going into/out of Sleep) with your network device(s). As such, I'd first suggest updating your network card drivers (both wired and wireless).

    But there's a number of older drivers on the system that may not be compatible with Windows 8. Please check each of the following and ensure that they are fully updated:

    Please update these older drivers. Links are included to assist in looking up the source of the drivers. If unable to find an update, please remove (un-install) the program responsible for that driver. DO NOT manually delete/rename the driver as it may make the system unbootable! :

    xpc4drvr.sys Tue May 8 14:54:53 2007 (4640C77D)
    Xilinx microprocessor driver - Probably not Windows 8 compatible
    http://www.carrona.org/drivers/driver.php?id=xpc4drvr.sys

    IRFilter.sys Wed Jul 2 15:53:12 2008 (486BDCA8)
    IR Receiver Driver from Apple Inc.
    http://www.carrona.org/drivers/driver.php?id=IRFilter.sys

    applemtp.sys Tue Sep 22 18:18:06 2009 (4AB94D1E)
    Get from Apple Software Update
    applemtp.sys - this driver hasn't been added to the DRT as of this run. Please search Google/Bing for the driver if additional information is needed.

    tap0901.sys Thu Aug 19 18:07:59 2010 (4C6DAB3F)
    OpenVPN driver or COMODO - Remove to test
    http://www.carrona.org/drivers/driver.php?id=tap0901.sys

    CS420x64.sys Thu Nov 11 19:04:13 2010 (4CDC847D)
    Hdaudio.sys Customization Filter from Cirrus Logic
    CS420x64.sys - this driver hasn't been added to the DRT as of this run. Please search Google/Bing for the driver if additional information is needed.

    applemtm.sys Wed Dec 22 22:01:31 2010 (4D12BB8B)
    Get from Apple Software Update
    applemtm.sys - this driver hasn't been added to the DRT as of this run. Please search Google/Bing for the driver if additional information is needed.

    Ext2Fsd.SYS Fri Jul 8 13:08:38 2011 (4E173996)
    ext2 file system driver - get from Apple Software Update
    http://www.carrona.org/drivers/driver.php?id=Ext2Fsd.SYS

    MacHALDriver.sys Fri Sep 23 21:57:09 2011 (4E7D38F5)
    Apple Mac HAL Driver - Get from Apple Software Update
    http://www.carrona.org/drivers/driver.php?id=MacHALDriver.sys

    MT_Trackpad.sys Fri Dec 2 02:53:04 2011 (4ED883E0)
    Get from Apple Software Update
    MT_Trackpad.sys - this driver hasn't been added to the DRT as of this run. Please search Google/Bing for the driver if additional information is needed.

    vmm.sys Wed Dec 28 08:28:47 2011 (4EFB198F)
    Virtual Machine Monitor driver - Microsoft Virtual PC 2004
    http://www.carrona.org/drivers/driver.php?id=vmm.sys

    If all of this doesn't stop the BSOD's, please run Driver Verifier according to these instructions: Driver Verifier Settings



    Analysis:
    The following is for informational purposes only.
    Code:
    **************************Sun Apr 28 11:58:27.381 2013 (UTC - 4:00)**************************
    Loading Dump File [C:\Users\Owner\SysnativeBSODApps\042813-33109-01.dmp]
    Windows 8 Kernel Version 9200 MP (8 procs) Free x64
    Built by: 9200.16551.amd64fre.win8_gdr.130306-1502
    System Uptime:0 days 7:29:35.047
    *** ERROR: Module load completed but symbols could not be loaded for ndiswan.sys
    Probably caused by :ntkrnlmp
    BugCheck 9F, {3, fffffa800761c6b0, fffff803304187f0, fffffa8011aa7870}
    BugCheck Info: DRIVER_POWER_STATE_FAILURE (9f)
    Arguments: 
    Arg1: 0000000000000003, A device object has been blocking an Irp for too long a time
    Arg2: fffffa800761c6b0, Physical Device Object of the stack
    Arg3: fffff803304187f0, nt!TRIAGE_9F_POWER on Win7, otherwise the Functional Device Object of the stack
    Arg4: fffffa8011aa7870, The blocked IRP
    BUGCHECK_STR:  0x9F
    DEFAULT_BUCKET_ID:  WIN8_DRIVER_FAULT
    PROCESS_NAME:  System
    FAILURE_BUCKET_ID: 0x9F_3_POWER_DOWN_IMAGE_ntkrnlmp
    CPUID:        "Intel(R) Core(TM) i7-3720QM CPU @ 2.60GHz"
    MaxSpeed:     2600
    CurrentSpeed: 2594
      BIOS Version                  MBP91.88Z.00D3.B08.1208081132
      BIOS Release Date             08/08/2012
      Manufacturer                  Apple Inc.
      Product Name                  MacBookPro9,1
      Built b :     root@sa
    ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии``
    **************************Sun Apr 28 04:03:21.330 2013 (UTC - 4:00)**************************
    Loading Dump File [C:\Users\Owner\SysnativeBSODApps\042813-40828-01.dmp]
    Windows 8 Kernel Version 9200 MP (8 procs) Free x64
    Built by: 9200.16551.amd64fre.win8_gdr.130306-1502
    System Uptime:0 days 2:00:53.293
    *** ERROR: Module load completed but symbols could not be loaded for ndiswan.sys
    Probably caused by :ntkrnlmp
    BugCheck 9F, {3, fffffa800761fe30, fffff8011c43c7f0, fffffa800d0a9e10}
    BugCheck Info: DRIVER_POWER_STATE_FAILURE (9f)
    Arguments: 
    Arg1: 0000000000000003, A device object has been blocking an Irp for too long a time
    Arg2: fffffa800761fe30, Physical Device Object of the stack
    Arg3: fffff8011c43c7f0, nt!TRIAGE_9F_POWER on Win7, otherwise the Functional Device Object of the stack
    Arg4: fffffa800d0a9e10, The blocked IRP
    BUGCHECK_STR:  0x9F
    DEFAULT_BUCKET_ID:  WIN8_DRIVER_FAULT
    PROCESS_NAME:  System
    FAILURE_BUCKET_ID: 0x9F_3_POWER_DOWN_IMAGE_ntkrnlmp
    CPUID:        "Intel(R) Core(TM) i7-3720QM CPU @ 2.60GHz"
    MaxSpeed:     2600
    CurrentSpeed: 2594
      BIOS Version                  MBP91.88Z.00D3.B08.1208081132
      BIOS Release Date             08/08/2012
      Manufacturer                  Apple Inc.
      Product Name                  MacBookPro9,1
      Built b :     root@sa
    ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии``
    
    3rd Party Drivers:
    The following is for information purposes only.
    Any drivers in red should be updated or removed from your system. And should have been discussed in the body of my post.
    Code:
    **************************Sun Apr 28 11:58:27.381 2013 (UTC - 4:00)**************************
    xpc4drvr.sys                 Tue May  8 14:54:53 2007 (4640C77D)
    IRFilter.sys                 Wed Jul  2 15:53:12 2008 (486BDCA8)
    applemtp.sys                 Tue Sep 22 18:18:06 2009 (4AB94D1E)
    tap0901.sys                  Thu Aug 19 18:07:59 2010 (4C6DAB3F)
    CS420x64.sys                 Thu Nov 11 19:04:13 2010 (4CDC847D)
    applemtm.sys                 Wed Dec 22 22:01:31 2010 (4D12BB8B)
    Ext2Fsd.SYS                  Fri Jul  8 13:08:38 2011 (4E173996)
    MacHALDriver.sys             Fri Sep 23 21:57:09 2011 (4E7D38F5)
    MT_Trackpad.sys              Fri Dec  2 02:53:04 2011 (4ED883E0)
    vmm.sys                      Wed Dec 28 08:28:47 2011 (4EFB198F)
    vmci.sys                     Mon Apr 30 21:14:27 2012 (4F9F38F3)
    GEARAspiWDM.sys              Thu May  3 15:56:17 2012 (4FA2E2E1)
    kl1.sys                      Tue Jun 19 09:27:15 2012 (4FE07E33)
    btath_bus.sys                Thu Jun 21 01:22:17 2012 (4FE2AF89)
    btath_lwflt.sys              Thu Jun 21 01:22:36 2012 (4FE2AF9C)
    btath_avdt.sys               Thu Jun 21 01:22:40 2012 (4FE2AFA0)
    btath_hcrp.sys               Thu Jun 21 01:23:29 2012 (4FE2AFD1)
    btath_a2dp.sys               Thu Jun 21 01:23:44 2012 (4FE2AFE0)
    trackpad_plus_plus_x64.sys   Wed Jun 27 08:49:39 2012 (4FEB0163)
    VMNET.SYS                    Sun Jul  8 03:58:34 2012 (4FF93DAA)
    vmnetadapter.sys             Sun Jul  8 03:58:35 2012 (4FF93DAB)
    vmnetbridge.sys              Sun Jul  8 03:59:19 2012 (4FF93DD7)
    BthLEEnum.sys                Wed Jul 25 22:25:02 2012 (5010AA7E)
    klim6.sys                    Thu Aug  2 07:08:40 2012 (501A5FB8)
    btath_flt.sys                Fri Aug  3 07:09:44 2012 (501BB178)
    bScsiSDa.sys                 Tue Aug 14 14:15:16 2012 (502A95B4)
    vsock.sys                    Tue Aug 21 17:10:15 2012 (5033F937)
    btath_rcp.sys                Fri Aug 24 11:27:40 2012 (50379D6C)
    AppleMNT.sys                 Mon Aug 27 18:59:34 2012 (503BFBD6)
    AppleHFS.sys                 Mon Aug 27 18:59:37 2012 (503BFBD9)
    klkbdflt.sys                 Mon Sep  3 09:54:42 2012 (5044B6A2)
    klmouflt.sys                 Mon Sep  3 10:20:14 2012 (5044BC9E)
    b57nd60a.sys                 Tue Sep  4 17:29:46 2012 (504672CA)
    hcmon.sys                    Thu Oct 11 20:15:27 2012 (5077611F)
    KeyAgent.sys                 Fri Oct 26 21:30:46 2012 (508B3946)
    KeyMagic.sys                 Tue Oct 30 20:42:30 2012 (509073F6)
    AppleBtBc.sys                Tue Oct 30 20:42:46 2012 (50907406)
    intelppm.sys                 Mon Nov  5 22:55:02 2012 (50988A16)
    bcmwl664.sys                 Tue Nov 13 19:35:49 2012 (50A2E765)
    idmwfp.sys                   Wed Nov 21 09:42:58 2012 (50ACE872)
    HECIx64.sys                  Mon Dec 17 14:32:21 2012 (50CF7345)
    nvhda64v.sys                 Wed Dec 19 00:41:41 2012 (50D15395)
    vmnetuserif.sys              Tue Feb 26 03:56:15 2013 (512C78AF)
    VMkbd.sys                    Tue Feb 26 04:28:37 2013 (512C8045)
    vmx86.sys                    Tue Feb 26 05:18:21 2013 (512C8BED)
    klwfp.sys                    Wed Feb 27 03:48:31 2013 (512DC85F)
    dump_storahci.sys            Fri Mar  1 21:15:44 2013 (513160D0)
    kneps.sys                    Tue Mar  5 04:09:23 2013 (5135B643)
    nvlddmkm.sys                 Thu Mar 14 21:37:00 2013 (51427B3C)
    cnnctfy3.sys                 Wed Mar 20 17:51:28 2013 (514A2F60)
    klflt.sys                    Tue Mar 26 10:44:39 2013 (5151B457)
    klif.sys                     Tue Mar 26 11:05:41 2013 (5151B945)
    
    http://www.carrona.org/drivers/driver.php?id=xpc4drvr.sys
    http://www.carrona.org/drivers/driver.php?id=IRFilter.sys
    applemtp.sys - this driver hasn't been added to the DRT as of this run. Please search Google/Bing for the driver if additional information is needed.
    http://www.carrona.org/drivers/driver.php?id=tap0901.sys
    CS420x64.sys - this driver hasn't been added to the DRT as of this run. Please search Google/Bing for the driver if additional information is needed.
    applemtm.sys - this driver hasn't been added to the DRT as of this run. Please search Google/Bing for the driver if additional information is needed.
    http://www.carrona.org/drivers/driver.php?id=Ext2Fsd.SYS
    http://www.carrona.org/drivers/driver.php?id=MacHALDriver.sys
    MT_Trackpad.sys - this driver hasn't been added to the DRT as of this run. Please search Google/Bing for the driver if additional information is needed.
    http://www.carrona.org/drivers/driver.php?id=vmm.sys
    http://www.carrona.org/drivers/driver.php?id=vmci.sys
    http://www.carrona.org/drivers/driver.php?id=GEARAspiWDM.sys
    http://www.carrona.org/drivers/driver.php?id=kl1.sys
    http://www.carrona.org/drivers/driver.php?id=btath_bus.sys
    http://www.carrona.org/drivers/driver.php?id=btath_lwflt.sys
    http://www.carrona.org/drivers/driver.php?id=btath_avdt.sys
    http://www.carrona.org/drivers/driver.php?id=btath_hcrp.sys
    http://www.carrona.org/drivers/driver.php?id=btath_a2dp.sys
    trackpad_plus_plus_x64.sys - this driver hasn't been added to the DRT as of this run. Please search Google/Bing for the driver if additional information is needed.
    http://www.carrona.org/drivers/driver.php?id=VMNET.SYS
    http://www.carrona.org/drivers/driver.php?id=vmnetadapter.sys
    http://www.carrona.org/drivers/driver.php?id=vmnetbridge.sys
    BthLEEnum.sys - this driver hasn't been added to the DRT as of this run. Please search Google/Bing for the driver if additional information is needed.
    http://www.carrona.org/drivers/driver.php?id=klim6.sys
    http://www.carrona.org/drivers/driver.php?id=btath_flt.sys
    bScsiSDa.sys - this driver hasn't been added to the DRT as of this run. Please search Google/Bing for the driver if additional information is needed.
    http://www.carrona.org/drivers/driver.php?id=vsock.sys
    http://www.carrona.org/drivers/driver.php?id=btath_rcp.sys
    http://www.carrona.org/drivers/driver.php?id=AppleMNT.sys
    http://www.carrona.org/drivers/driver.php?id=AppleHFS.sys
    http://www.carrona.org/drivers/driver.php?id=klkbdflt.sys
    http://www.carrona.org/drivers/driver.php?id=klmouflt.sys
    http://www.carrona.org/drivers/driver.php?id=b57nd60a.sys
    http://www.carrona.org/drivers/driver.php?id=hcmon.sys
    http://www.carrona.org/drivers/driver.php?id=KeyAgent.sys
    http://www.carrona.org/drivers/driver.php?id=KeyMagic.sys
    AppleBtBc.sys - this driver hasn't been added to the DRT as of this run. Please search Google/Bing for the driver if additional information is needed.
    http://www.carrona.org/drivers/driver.php?id=intelppm.sys
    http://www.carrona.org/drivers/driver.php?id=bcmwl664.sys
    http://www.carrona.org/drivers/driver.php?id=idmwfp.sys
    http://www.carrona.org/drivers/driver.php?id=HECIx64.sys
    http://www.carrona.org/drivers/driver.php?id=nvhda64v.sys
    http://www.carrona.org/drivers/driver.php?id=vmnetuserif.sys
    http://www.carrona.org/drivers/driver.php?id=VMkbd.sys
    http://www.carrona.org/drivers/driver.php?id=vmx86.sys
    klwfp.sys - this driver hasn't been added to the DRT as of this run. Please search Google/Bing for the driver if additional information is needed.
    http://www.carrona.org/drivers/driver.php?id=dump_storahci.sys
    http://www.carrona.org/drivers/driver.php?id=kneps.sys
    http://www.carrona.org/drivers/driver.php?id=nvlddmkm.sys
    cnnctfy3.sys - this driver hasn't been added to the DRT as of this run. Please search Google/Bing for the driver if additional information is needed.
    http://www.carrona.org/drivers/driver.php?id=klflt.sys
    http://www.carrona.org/drivers/driver.php?id=klif.sys
      My System SpecsSystem Spec

  3. #3
    pratnala's Avatar

    Member

    Join Date : Jun 2012
    Mumbai, India
    Posts : 98
    Windows 8.1 Pro, OS X Mavericks 10.9.2, Ubuntu GNOME 13.10
    India


    Hi

    Well, the problem was Connectify. I upgraded it from v3.7 to v5 and this started happening. I have since downgraded to v3.7.

    Connectify 5 installed an additional driver called cnnctfy3.sys which made it go boom.

    I am checking your driver links. The first one with regards to Xilinx, I have uninstalled the program long ago but still the sys file remains. Can I remove it?
      My System SpecsSystem Spec

  4. #4
    pratnala's Avatar

    Member

    Join Date : Jun 2012
    Mumbai, India
    Posts : 98
    Windows 8.1 Pro, OS X Mavericks 10.9.2, Ubuntu GNOME 13.10
    India


    Also, all the Mac drivers are the latest and were a part of Bootcamp 5's suite of drivers.
      My System SpecsSystem Spec

  5. #5



    Mr. Cranky Pants



    Join Date : Jan 2012
    Posts : 3,989
    Win8.1Pro - Finally!!!
    USA us connecticut


    I'm glad that you figured out that it was Connectify, thanks for letting us know!

    The drivers on the Bootcamp disk are not the latest - you must use the Apple Software Update for the latest Bootcamp drivers. If you've updated from the Apple Software Updates - then that's the latest Bootcamp drivers that you can get.

    The XiLinx driver can be safely removed this way:
    1) Create a Restore Point using System Restore
    2) Create a Repair disc:
    Win7 - Go to Start...All Programs...Maintenance...Create a System Repair Disc
    Win8 - Press "WIN" and "R" to open the Run dialog...type "RECDISC" (without the quotes) and press ENTER
    3) Test the System Repair disc to make sure that you can get to the System Restore entry when you boot from the disk (you may also want to try actually using System Restore to make sure that it works)
    4) Download this free program (Autoruns for Windows) and use it to disable any instances of xpc4drvr.sys that are starting (or any other XiLinx entries) (DO NOT DELETE - only disabled by removing the checkmark in the left hand column)
    5) Check in Device Manager (to include showing hidden devices from the View menu item) and ensure that any instances of xpc4drvr.sys (or any other XiLinx entries) are "Uninstalled" (DO NOT DISABLE THESE).
    6) Check in the Services applet (services.msc) to be sure any instances of xpc4drvr.sys or any other XiLinx entries are disabled.
    7) Go to C:\Windows\System32\drivers and rename the xpc4drvr.sys driver to xpc4drvr.BAD


    In the event that the system doesn't boot:

    1) Boot from the System Repair disc and use the Command Prompt option to rename xpc4drvr.BAD to xpc4drvr.sys
    2) Boot from the System Repair disc and use the System Restore option to restore the system to a point before the changes were made.

    Good luck!
      My System SpecsSystem Spec

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