Driver_Power_State_Failure

tru483

New Member
Messages
2
Computer is slow as all get out on start up. Takes forever for it to load. Upon receiving the laptop from a friend of mine, I opened up MSCONFIG and somehow it was already on selective boot. Unsure of what was actually disabled, I returned the option to normal startup. I checked device manager and the Realtek GBE family controller was disabled. Enabled that and restarted. It does boot, not as fast as it should, but the system does respond a lot quicker now. I'm still getting the BSoD though (Driver_Power_State_Failure). Attached is the ZIP file containing everything needed to help diagnose this issue.

I would usually fiddle around more than I have before coming here, but I'm new to Windows 8 and still trying to figure out how to navigate through it. Any and all help is greatly appreciated.

If I'm missing any information at all, I apologize. If requested I will post with needed info asap.
 

My Computer

System One

  • OS
    Windows 8 64 bit
I'm sorry for the delay in responding, I've been sick with the flu for the past week.
Do you still need help with this? If so, respond back and I'll get on it within 24 hours.
 

My Computer

System One

  • OS
    Win8.1Pro - Finally!!!
    Computer type
    Laptop
    System Manufacturer/Model
    Samsung/NP780
    CPU
    Came with the laptop (i7 of some sort)
    Motherboard
    Pretty sure that it has one, but haven't checked inside the case!
    Memory
    upgraded to 12 gB from 8 gB
    Graphics Card(s)
    has switchable - Intel/ATI - Used wrong drivers, now ATI card is inop :( Will have to fix it soon!
    Sound Card
    I'm nearly deaf, so this isn't used often
    Monitor(s) Displays
    Touchscreen on laptop/32" Toshiba on HDMI (laid the Sharp TV on a mouse and cracked the screen!)
    Screen Resolution
    800x600
    Hard Drives
    One Samsung 1tB drive - 5400 rpm. Gonna switch to a 7200/10000 rpm or an SSD (if I can find $500 for a 1tB SSD!)
    - Switched to 500 gB Samsung 840 series SSD - WOW!!!
    PSU
    Why do we ask this for laptops?
    Case
    Silver with a neat Samsung logo
    Cooling
    sub-par, gotta get around to working on it soon Worked on it - still sub-par! :(
    Keyboard
    Microsoft Natural - the same one I've used since it orignally came out around 1995
    Mouse
    no Mouse - Trackball!!!!
    Internet Speed
    too slow when I'm waiting for a download to finish
    Browser
    Yes, I use this (Firefox mostly, w/IE next most)
    Antivirus
    Windows Defender and Windows Firewall
    Other Info
    I'm handsome and a snappy dresser :0)
No, I ended up reinstalling Windows to narrow it down to either a software error or a hardware error. The BSoD was still persistent after the fresh install, so I chalked it up to a hardware issue and gave it back to my so called friend, since it's still under warranty. She got it back and called me a liar. Said I never even worked on it. My choosing to no longer be friends. Took the time out of my schedule to do what I could since she is in school (which, I admire anyone trying to get further in life, thus I go out of my way to fix something which they need for school) just to get this treatment. Sooo. Yeah. Still pretty bitter about this.

Glad to hear you're doing better. Thank you for getting back to me. As I venture through learning how to deal with Windows 8, I'm sure I'll be back here.
 

My Computer

System One

  • OS
    Windows 8 64 bit
Sorry to hear about your trials and tribulations with your "friend"
It's not unusual to hear when someone grows attached to an inanimate device. I hear similar things at work on a regular basis - and my response is the same as yours. I terminate the relationship and ask them never to come back.
 

My Computer

System One

  • OS
    Win8.1Pro - Finally!!!
    Computer type
    Laptop
    System Manufacturer/Model
    Samsung/NP780
    CPU
    Came with the laptop (i7 of some sort)
    Motherboard
    Pretty sure that it has one, but haven't checked inside the case!
    Memory
    upgraded to 12 gB from 8 gB
    Graphics Card(s)
    has switchable - Intel/ATI - Used wrong drivers, now ATI card is inop :( Will have to fix it soon!
    Sound Card
    I'm nearly deaf, so this isn't used often
    Monitor(s) Displays
    Touchscreen on laptop/32" Toshiba on HDMI (laid the Sharp TV on a mouse and cracked the screen!)
    Screen Resolution
    800x600
    Hard Drives
    One Samsung 1tB drive - 5400 rpm. Gonna switch to a 7200/10000 rpm or an SSD (if I can find $500 for a 1tB SSD!)
    - Switched to 500 gB Samsung 840 series SSD - WOW!!!
    PSU
    Why do we ask this for laptops?
    Case
    Silver with a neat Samsung logo
    Cooling
    sub-par, gotta get around to working on it soon Worked on it - still sub-par! :(
    Keyboard
    Microsoft Natural - the same one I've used since it orignally came out around 1995
    Mouse
    no Mouse - Trackball!!!!
    Internet Speed
    too slow when I'm waiting for a download to finish
    Browser
    Yes, I use this (Firefox mostly, w/IE next most)
    Antivirus
    Windows Defender and Windows Firewall
    Other Info
    I'm handsome and a snappy dresser :0)
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