Solved Blue screen error when start - minidump

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vfilox

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Hi, A friend bought a new pc.. I use windows 8 pro X64 too. I put windows 8 on the new pc but we have a serious problem.. I update motherboard bios and reinstal windows to see if it will be fixed, but the same problem.. And we are searching about 2 weeks to find a solution.
The problem: When load windows... gives blue screen with an error as you see in the photo..
View attachment 20189

After I run diagnostic tool and grab all to a file and send it to you.. I dont know what to do. I also open computer properties and in advanced settings ==> startup and recovery settings and in writing information and error recover put none.. Can you tell me what is wrong??? What is the error about? I fixed more than 50 computers but this is first time i saw something like that..
 

My Computer

System One

  • OS
    windows 8
Do you still need help with this? I've been sick and haven't been able to keep up with the posts.
 

My Computer

System One

  • OS
    Win8.1Pro - Finally!!!
    Computer type
    Laptop
    System Manufacturer/Model
    Samsung/NP780
    CPU
    Came with the laptop (i7 of some sort)
    Motherboard
    Pretty sure that it has one, but haven't checked inside the case!
    Memory
    upgraded to 12 gB from 8 gB
    Graphics Card(s)
    has switchable - Intel/ATI - Used wrong drivers, now ATI card is inop :( Will have to fix it soon!
    Sound Card
    I'm nearly deaf, so this isn't used often
    Monitor(s) Displays
    Touchscreen on laptop/32" Toshiba on HDMI (laid the Sharp TV on a mouse and cracked the screen!)
    Screen Resolution
    800x600
    Hard Drives
    One Samsung 1tB drive - 5400 rpm. Gonna switch to a 7200/10000 rpm or an SSD (if I can find $500 for a 1tB SSD!)
    - Switched to 500 gB Samsung 840 series SSD - WOW!!!
    PSU
    Why do we ask this for laptops?
    Case
    Silver with a neat Samsung logo
    Cooling
    sub-par, gotta get around to working on it soon Worked on it - still sub-par! :(
    Keyboard
    Microsoft Natural - the same one I've used since it orignally came out around 1995
    Mouse
    no Mouse - Trackball!!!!
    Internet Speed
    too slow when I'm waiting for a download to finish
    Browser
    Yes, I use this (Firefox mostly, w/IE next most)
    Antivirus
    Windows Defender and Windows Firewall
    Other Info
    I'm handsome and a snappy dresser :0)
Yes, I steel try to find a solution but nothing.. I dont know what cause this blue screen! Thnx for reply!
 

My Computer

System One

  • OS
    windows 8
You have a wireless network USB device (‰á¨«˜ USB ˜©ç¨£˜«¦¬ LAN 802.11n)
I do not recommend using wireless USB network devices. Especially in Win7/Win8 systems.
These wireless USB devices have many issues with Win7(and I suspect with Win8) - using Vista drivers with them is almost sure to cause a BSOD.
Should you want to keep using these devices, be sure to have Win7/Win8 drivers - DO NOT use Vista drivers!!!
An installable wireless PCI/PCIe card that's plugged into your motherboard is much more robust, reliable, and powerful.
Click to expand...

We've seen a number of BSOD issues with SSD's. Here's the information that I've compiled so far:
There's not a whole bunch available to test SSD's. The "easiest" test is to remove the SSD, install a platter-based hard drive, install Windows and test for stability that way.

Here's some suggestions:
- Update the SSD's firmware to the latest available version (VERY IMPORTANT!!!)
- Update the motherboard controllers drivers to the latest available version from the controller manufacturer (NOT the mobo manufacturer unless you can't find any on the controller manufacturer's website). Be sure to update ALL controllers on the motherboard! I STRONGLY suggest not using controller drivers older than mid-2012 with SSD's.
- Slow the memory (RAM) down to the next slower speed (I've only seen one person who claimed that this worked for them).
- Use any manufacturer's utilities that you may have. If you don't have any, then try this free one (I haven't used it myself): Crystal Dew World
....NOTE: Recently (Nov 2011) we had BSOD issues with the Marvell 91xx controller and an SSD. You may have to switch controllers also.
- Replace the SSD with a platter based hard drive and see if that stops the BSOD's. If it does, then it's likely that there's a problem with the SSD OR an incompatibility with your system.
06 Dec 2011 - This post tends to confirm issues with certain SSD chipsets and certain controllers - [SOLVED] cant find the cause of BSOD F4 - Tech Support Forum
05 Jan 2013 - very interesting post about difficulties with the Marvell controllers even when not connected to the SSD drives: http://www.eightforums.com/bsod-cra...ndows-8-x64-pc-reboots-when-waking-sleep.html
27 Feb 2013 - I'm starting to see much better reliability with SSD's using current (mid-2012 and later) storage drivers. I have withdrawn my objections to using these devices in everyday systems.
Click to expand...

Uninstall Gigabyte ET6 (EasyTune6) and EasySaver as they are known to cause BSOD's in some systems.

While there's nothing certain here, this seems to be a low-level error. By this I mean that the differing error codes are usually symptomatic of a lower level problem within the system. They are usually caused by one of these things:
- borked (broken) hardware (several different procedures used to isolate the problem device)
- BIOS issues (check for updates at the motherboard manufacturer's website)
- overclocking - You'll know if you're overclocking or not. If uncertain we can suggest things to check.
- compatibility issues (3rd party hardware/drivers)
- low-level driver problems
- or even malware (scanned for when we ask for hardware diagnostics from Initial Hardware Diagnostics or Hardware Diagnostics ).

If the steps that I mention above don't stop the BSOD's, then I'd suggest that you start with these free hardware diagnostics: Hardware Diagnostics

Analysis:
The following is for informational purposes only.
Code: 
[font=lucida console]**************************Mon Apr 15 07:12:39.751 2013 (UTC - 4:00)**************************
Loading Dump File [C:\Users\Owner\SysnativeBSODApps\041513-4953-01.dmp]
Windows 8 Kernel Version 9200 MP (8 procs) Free x64
Built by: [B]9200[/B].16551.amd64fre.win8_gdr.130306-1502
System Uptime:[B]0 days 10:52:32.500[/B]
Probably caused by :[B]Pool_Corruption ( nt!ExDeferredFreePool+4da )[/B]
BugCheck [B]139, {3, fffff88002fc7410, fffff88002fc7368, 0}[/B]
BugCheck Info: [url=http://www.carrona.org/bsodindx.html#0x00000139]KERNEL_SECURITY_CHECK_FAILURE (139)[/url]
Arguments: 
Arg1: 0000000000000003, A LIST_ENTRY has been corrupted (i.e. double remove).
Arg2: fffff88002fc7410, Address of the trap frame for the exception that caused the bugcheck
Arg3: fffff88002fc7368, Address of the exception record for the exception that caused the bugcheck
Arg4: 0000000000000000, Reserved
BUGCHECK_STR:  0x139
DEFAULT_BUCKET_ID:  LIST_ENTRY_CORRUPT
PROCESS_NAME:  System
FAILURE_BUCKET_ID: [B]0x139_3_nt!ExDeferredFreePool[/B]
CPUID:        "Intel(R) Core(TM) i7-3770 CPU @ 3.40GHz"
MaxSpeed:     3400
CurrentSpeed: [B]3403[/B]
  BIOS Version                  F15
  BIOS Release Date             09/17/2012
  Manufacturer                  Gigabyte Technology Co., Ltd.
  Product Name                  To be filled by O.E.M.
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
**************************Sun Apr 14 20:19:43.853 2013 (UTC - 4:00)**************************
Loading Dump File [C:\Users\Owner\SysnativeBSODApps\041513-7421-01.dmp]
Windows 8 Kernel Version 9200 MP (8 procs) Free x64
Built by: [B]9200[/B].16551.amd64fre.win8_gdr.130306-1502
System Uptime:[B]0 days 3:32:30.857[/B]
Probably caused by :[B]Pool_Corruption ( nt!ExDeferredFreePool+56a )[/B]
BugCheck [B]19, {d, fffff8a002f1dbf0, 1ceacce336aca24, 1ce2bce336aca24}[/B]
BugCheck Info: [url=http://www.carrona.org/bsodindx.html#0x00000019]BAD_POOL_HEADER (19)[/url]
Arguments: 
Arg1: 000000000000000d, 
Arg2: fffff8a002f1dbf0
Arg3: 01ceacce336aca24
Arg4: 01ce2bce336aca24
BUGCHECK_STR:  0x19_d
PROCESS_NAME:  svchost.exe
FAILURE_BUCKET_ID: [B]0x19_d_nt!ExDeferredFreePool[/B]
CPUID:        "Intel(R) Core(TM) i7-3770 CPU @ 3.40GHz"
MaxSpeed:     3400
CurrentSpeed: [B]3403[/B]
  BIOS Version                  F15
  BIOS Release Date             09/17/2012
  Manufacturer                  Gigabyte Technology Co., Ltd.
  Product Name                  To be filled by O.E.M.
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
[/font]

3rd Party Drivers:
The following is for information purposes only.
Any drivers in red should be updated or removed from your system. And should have been discussed in the body of my post.
Code: 
[font=lucida console]**************************Mon Apr 15 07:12:39.751 2013 (UTC - 4:00)**************************
L1C63x64.sys                Wed Feb 15 01:55:09 2012 (4F3B56CD)
EpfwLWF.sys                 Wed Mar  7 09:28:51 2012 (4F5770A3)
epfwwfp.sys                 Wed Mar  7 09:28:51 2012 (4F5770A3)
epfw.sys                    Wed Mar  7 09:28:53 2012 (4F5770A5)
eamonm.sys                  Wed Mar  7 09:32:36 2012 (4F577184)
ehdrv.sys                   Wed Mar  7 09:33:42 2012 (4F5771C6)
netr28ux.sys                Thu Apr 12 11:50:17 2012 (4F86F9B9)
intelppm.sys                Wed Jul 25 22:26:48 2012 (5010AAE8)
HECIx64.sys                 Mon Dec 17 14:32:21 2012 (50CF7345)
nvhda64v.sys                Wed Dec 19 00:41:41 2012 (50D15395)
dump_storahci.sys           Fri Mar  1 21:15:44 2013 (513160D0)
hiber_storahci.sys          Fri Mar  1 21:15:44 2013 (513160D0)
nvlddmkm.sys                Thu Mar 14 21:37:00 2013 (51427B3C)
[/font]
http://www.carrona.org/drivers/driver.php?id=L1C63x64.sys
http://www.carrona.org/drivers/driver.php?id=EpfwLWF.sys
http://www.carrona.org/drivers/driver.php?id=epfwwfp.sys
http://www.carrona.org/drivers/driver.php?id=epfw.sys
http://www.carrona.org/drivers/driver.php?id=eamonm.sys
http://www.carrona.org/drivers/driver.php?id=ehdrv.sys
http://www.carrona.org/drivers/driver.php?id=netr28ux.sys
http://www.carrona.org/drivers/driver.php?id=intelppm.sys
http://www.carrona.org/drivers/driver.php?id=HECIx64.sys
http://www.carrona.org/drivers/driver.php?id=nvhda64v.sys
http://www.carrona.org/drivers/driver.php?id=dump_storahci.sys
http://www.carrona.org/drivers/driver.php?id=hiber_storahci.sys
http://www.carrona.org/drivers/driver.php?id=nvlddmkm.sys
 

My Computer

System One

  • OS
    Win8.1Pro - Finally!!!
    Computer type
    Laptop
    System Manufacturer/Model
    Samsung/NP780
    CPU
    Came with the laptop (i7 of some sort)
    Motherboard
    Pretty sure that it has one, but haven't checked inside the case!
    Memory
    upgraded to 12 gB from 8 gB
    Graphics Card(s)
    has switchable - Intel/ATI - Used wrong drivers, now ATI card is inop :( Will have to fix it soon!
    Sound Card
    I'm nearly deaf, so this isn't used often
    Monitor(s) Displays
    Touchscreen on laptop/32" Toshiba on HDMI (laid the Sharp TV on a mouse and cracked the screen!)
    Screen Resolution
    800x600
    Hard Drives
    One Samsung 1tB drive - 5400 rpm. Gonna switch to a 7200/10000 rpm or an SSD (if I can find $500 for a 1tB SSD!)
    - Switched to 500 gB Samsung 840 series SSD - WOW!!!
    PSU
    Why do we ask this for laptops?
    Case
    Silver with a neat Samsung logo
    Cooling
    sub-par, gotta get around to working on it soon Worked on it - still sub-par! :(
    Keyboard
    Microsoft Natural - the same one I've used since it orignally came out around 1995
    Mouse
    no Mouse - Trackball!!!!
    Internet Speed
    too slow when I'm waiting for a download to finish
    Browser
    Yes, I use this (Firefox mostly, w/IE next most)
    Antivirus
    Windows Defender and Windows Firewall
    Other Info
    I'm handsome and a snappy dresser :0)
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