Laptop Freezes After Lid is Opened

BeyondConfused

New Member
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2
Hello All

My Lenovo U310 Ultrabook does not function properly after being put into sleep mode. If I close the lid and open it again, it will work for 10 seconds and then it will crash, forcing me to restart my computer every time. I have tried to fix this in countless occasions, but I have failed every time. I have received a DRIVER POWER STATE FAILURE error on multiple occasions as well.
Some extra tidbits:
- whenever my computer turns on, I get a notice saying something about Intel Rapid Start Technology not being enabled (when it actually is in the BIOS)
- there is a WDC WD5000LPVT-08G33T1 SSD in my laptop

Please help!
-BeyondConfused
 

My Computer

System One

  • OS
    Windows 8 (64-Bit)
    Computer type
    Laptop
    System Manufacturer/Model
    Lenovo
It appears that the WDC WD5000LPVT-08G33T1 is a platter based HDD, not an SSD.

This device has problems:
USB-IF xHCI USB Host Controller ROOT\UOIP_BUS_DRIVER\0000 This device is not working properly because Windows cannot load the drivers required for this device.
Please uninstall it in Device Manager and reboot the system to see if it's detected properly.

Please let the system crash a few more times and then upload a new set of reports.
Also, Please do the following:
- open Event Viewer (eventvwr.msc)
- expand the Custom Views category (left click on the > next to the words "Custom Views")
- right click on Administrative Events
- select "Save all Events in Custom View as..."
- save the file as Admin.evtx
- zip up the file (right click on it, select "Send to", select "Compressed (zipped) folder")
- upload it with your next post (if it's too big, then upload it to a free file-hosting service and post a link here).
 

My Computer

System One

  • OS
    Win8.1Pro - Finally!!!
    Computer type
    Laptop
    System Manufacturer/Model
    Samsung/NP780
    CPU
    Came with the laptop (i7 of some sort)
    Motherboard
    Pretty sure that it has one, but haven't checked inside the case!
    Memory
    upgraded to 12 gB from 8 gB
    Graphics Card(s)
    has switchable - Intel/ATI - Used wrong drivers, now ATI card is inop :( Will have to fix it soon!
    Sound Card
    I'm nearly deaf, so this isn't used often
    Monitor(s) Displays
    Touchscreen on laptop/32" Toshiba on HDMI (laid the Sharp TV on a mouse and cracked the screen!)
    Screen Resolution
    800x600
    Hard Drives
    One Samsung 1tB drive - 5400 rpm. Gonna switch to a 7200/10000 rpm or an SSD (if I can find $500 for a 1tB SSD!)
    - Switched to 500 gB Samsung 840 series SSD - WOW!!!
    PSU
    Why do we ask this for laptops?
    Case
    Silver with a neat Samsung logo
    Cooling
    sub-par, gotta get around to working on it soon Worked on it - still sub-par! :(
    Keyboard
    Microsoft Natural - the same one I've used since it orignally came out around 1995
    Mouse
    no Mouse - Trackball!!!!
    Internet Speed
    too slow when I'm waiting for a download to finish
    Browser
    Yes, I use this (Firefox mostly, w/IE next most)
    Antivirus
    Windows Defender and Windows Firewall
    Other Info
    I'm handsome and a snappy dresser :0)
I uninstalled the "USB-IF xHCI USB Host Controller ROOT\UOIP_BUS_DRIVER\0000" thing in the Device Manager and rebooted but I don't believe the system detected it again :/

I let it crash a few more times and while waiting for Windows to gather its error data, it stuck at 0%, making me use the power button to shut the computer down. I have attached the newer 2nd set of reports and the Admin.evtx file.
 

My Computer

System One

  • OS
    Windows 8 (64-Bit)
    Computer type
    Laptop
    System Manufacturer/Model
    Lenovo
If it doesn't show up as an error in Device Manager - then it's been detected and is OK.

I don't see any info on the errors (other than unexpected shutdowns). I suspect that this is a hardware problem. Please start with these fre hardware diagnostics: Hardware Diagnostics
 

My Computer

System One

  • OS
    Win8.1Pro - Finally!!!
    Computer type
    Laptop
    System Manufacturer/Model
    Samsung/NP780
    CPU
    Came with the laptop (i7 of some sort)
    Motherboard
    Pretty sure that it has one, but haven't checked inside the case!
    Memory
    upgraded to 12 gB from 8 gB
    Graphics Card(s)
    has switchable - Intel/ATI - Used wrong drivers, now ATI card is inop :( Will have to fix it soon!
    Sound Card
    I'm nearly deaf, so this isn't used often
    Monitor(s) Displays
    Touchscreen on laptop/32" Toshiba on HDMI (laid the Sharp TV on a mouse and cracked the screen!)
    Screen Resolution
    800x600
    Hard Drives
    One Samsung 1tB drive - 5400 rpm. Gonna switch to a 7200/10000 rpm or an SSD (if I can find $500 for a 1tB SSD!)
    - Switched to 500 gB Samsung 840 series SSD - WOW!!!
    PSU
    Why do we ask this for laptops?
    Case
    Silver with a neat Samsung logo
    Cooling
    sub-par, gotta get around to working on it soon Worked on it - still sub-par! :(
    Keyboard
    Microsoft Natural - the same one I've used since it orignally came out around 1995
    Mouse
    no Mouse - Trackball!!!!
    Internet Speed
    too slow when I'm waiting for a download to finish
    Browser
    Yes, I use this (Firefox mostly, w/IE next most)
    Antivirus
    Windows Defender and Windows Firewall
    Other Info
    I'm handsome and a snappy dresser :0)
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