Windows 8 Enterprise memory dump error after startup

enfoscador

New Member
Messages
1
Hello, I am new to these forums and mainly registered because i have this very anoying problem.
Whenever i start my computer if it hasnt been ON for a long time (around 1 night) it gives me an error:
Your PC encountered a problem and needs to restart:

c:\Windows\Minidump\040813-22900-01.dmp
c:\users\enfos_000\AppData\Local\Temp\WER-87501-0.sysdata.xml(i couldnt find this one for some reason)
c:\Windows\Memory.dmp

This problem started after i installed Windows 8 (64-bit) before i was with Windows 7(32-bit, i didnt have the problem with windows 7).I am often switching my computer between to places one in the city and one in the country.What i have noticed is that in the country the time lap whenever my computer hasnt been on and i have got this mistake is considirebly shorter (around 30-40 minutes).
I have reinstalled my windows a couple of times and still have this problem.Also after the restart happens it brings me back to the error again.It happens for 3 times so i get 3 errors and then it asks me if i should recover my computer.I have tried it but it hasnt helped me at all.I hope you guys can help me get this fixed because its starting to piddle me off.
 

My Computer

System One

  • OS
    Windows 8 Enterpris 64-bit
    Computer type
    PC/Desktop
    System Manufacturer/Model
    Acer,Aspire E380
    CPU
    AMD Athlon 64 X2 Dual Core Proccesor 4600+ (2 CPUs),~2.4GHz
    Memory
    4096 MB RAM
    Graphics Card(s)
    NVIDIA GeForce 9600 GT
    Browser
    Mozzila Firefox
    Antivirus
    Eset NOD32 Antivirus
Your BIOS dates from 2006. Please check at the manufacturer's website to see if there are any BIOS updates available for your system (I suspect that this system is not compatible with Windows 8). Also check the readme file to see if they apply to the problems that you are having. Please be advised that flashing the BIOS is a very unforgiving process - and one mistake can physically damage your motherboard.

Please update these older drivers. Links are included to assist in looking up the source of the drivers. If unable to find an update, please remove (un-install) the program responsible for that driver. DO NOT manually delete/rename the driver as it may make the system unbootable! :

nvstor.sys Mon Sep 12 19:53:04 2011 (4E6E9B60)
nVidia Storage Drivers
http://www.carrona.org/drivers/driver.php?id=nvstor.sys

yk63x64.sys Tue Oct 11 08:41:20 2011 (4E943970)
Marvell Yukon network driver
yk63x64.sys - this driver hasn't been added to the DRT as of this run. Please search Google/Bing for the driver if additional information is needed.

The memory dumps point to video drivers. Even though it's not a STOP 0x116/117 error, please follow the troubleshooting steps here: Video TDR Timeout - 0x116 + 0x117 - Sysnative Forums

Analysis:
The following is for informational purposes only.
Code:
[font=lucida console]**************************Mon Apr  8 01:39:37.346 2013 (UTC - 4:00)**************************
Loading Dump File [C:\Users\Owner\SysnativeBSODApps\040813-22900-01.dmp]
Windows 8 Kernel Version 9200 MP (2 procs) Free x64
Built by: [B]9200[/B].16496.amd64fre.win8_gdr.130108-1504
System Uptime:[B]0 days 16:42:18.194[/B]
*** WARNING: Unable to verify timestamp for nvlddmkm.sys
*** ERROR: Module load completed but symbols could not be loaded for nvlddmkm.sys
Probably caused by :[B]nvlddmkm.sys ( nvlddmkm+8eec75 )[/B]
BugCheck [B]1000007E, {ffffffffc0000005, fffff88004baec75, fffff8800b14ef08, fffff8800b14e740}[/B]
BugCheck Info: [url=http://www.carrona.org/bsodindx.html#0x1000007E]SYSTEM_THREAD_EXCEPTION_NOT_HANDLED_M (1000007e)[/url]
Arguments: 
Arg1: ffffffffc0000005, The exception code that was not handled
Arg2: fffff88004baec75, The address that the exception occurred at
Arg3: fffff8800b14ef08, Exception Record Address
Arg4: fffff8800b14e740, Context Record Address
PROCESS_NAME:  csrss.exe
BUGCHECK_STR:  AV
DEFAULT_BUCKET_ID:  WIN8_DRIVER_FAULT
FAILURE_BUCKET_ID: [B]AV_nvlddmkm+8eec75[/B]
  BIOS Version                  R01-B1
  BIOS Release Date             12/29/2006
  Manufacturer                  Acer
  Product Name                  Aspire E380
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
**************************Sun Apr  7 01:07:39.478 2013 (UTC - 4:00)**************************
Loading Dump File [C:\Users\Owner\SysnativeBSODApps\040713-15490-01.dmp]
Windows 8 Kernel Version 9200 MP (2 procs) Free x64
Built by: [B]9200[/B].16384.amd64fre.win8_rtm.120725-1247
System Uptime:[B]0 days 0:00:14.332[/B]
*** WARNING: Unable to verify timestamp for nvlddmkm.sys
*** ERROR: Module load completed but symbols could not be loaded for nvlddmkm.sys
Probably caused by :[B]nvlddmkm.sys ( nvlddmkm+8eec75 )[/B]
BugCheck [B]3B, {c0000005, fffff88004da8c75, fffff88003e5eb60, 0}[/B]
BugCheck Info: [url=http://www.carrona.org/bsodindx.html#0x0000003B]SYSTEM_SERVICE_EXCEPTION (3b)[/url]
Arguments: 
Arg1: 00000000c0000005, Exception code that caused the bugcheck
Arg2: fffff88004da8c75, Address of the instruction which caused the bugcheck
Arg3: fffff88003e5eb60, Address of the context record for the exception that caused the bugcheck
Arg4: 0000000000000000, zero.
BUGCHECK_STR:  0x3B
DEFAULT_BUCKET_ID:  WIN8_DRIVER_FAULT
PROCESS_NAME:  csrss.exe
FAILURE_BUCKET_ID: [B]0x3B_nvlddmkm+8eec75[/B]
  BIOS Version                  R01-B1
  BIOS Release Date             12/29/2006
  Manufacturer                  Acer
  Product Name                  Aspire E380
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
[/font]

3rd Party Drivers:
The following is for information purposes only.
Any drivers in red should be updated or removed from your system. And should have been discussed in the body of my post.
Code:
[font=lucida console]**************************Mon Apr  8 01:39:37.346 2013 (UTC - 4:00)**************************
[COLOR=RED][B]hiber_nvstor.sys            Mon Sep 12 19:53:04 2011 (4E6E9B60)[/B][/COLOR]
[COLOR=RED][B]nvstor.sys                  Mon Sep 12 19:53:04 2011 (4E6E9B60)[/B][/COLOR]
[COLOR=RED][B]yk63x64.sys                 Tue Oct 11 08:41:20 2011 (4E943970)[/B][/COLOR]
xusb22.sys                  Wed Jul 25 22:26:57 2012 (5010AAF1)
epfwwfpr.sys                Fri Dec 21 07:00:04 2012 (50D44F44)
ehdrv.sys                   Fri Dec 21 07:03:30 2012 (50D45012)
eamonm.sys                  Tue Feb  5 03:23:32 2013 (5110C184)
nvlddmkm.sys                Thu Mar 14 21:37:00 2013 (51427B3C)
[/font]
hiber_nvstor.sys - this driver hasn't been added to the DRT as of this run. Please search Google/Bing for the driver if additional information is needed.
http://www.carrona.org/drivers/driver.php?id=nvstor.sys
yk63x64.sys - this driver hasn't been added to the DRT as of this run. Please search Google/Bing for the driver if additional information is needed.
http://www.carrona.org/drivers/driver.php?id=xusb22.sys
http://www.carrona.org/drivers/driver.php?id=epfwwfpr.sys
http://www.carrona.org/drivers/driver.php?id=ehdrv.sys
http://www.carrona.org/drivers/driver.php?id=eamonm.sys
http://www.carrona.org/drivers/driver.php?id=nvlddmkm.sys
 

My Computer

System One

  • OS
    Win8.1Pro - Finally!!!
    Computer type
    Laptop
    System Manufacturer/Model
    Samsung/NP780
    CPU
    Came with the laptop (i7 of some sort)
    Motherboard
    Pretty sure that it has one, but haven't checked inside the case!
    Memory
    upgraded to 12 gB from 8 gB
    Graphics Card(s)
    has switchable - Intel/ATI - Used wrong drivers, now ATI card is inop :( Will have to fix it soon!
    Sound Card
    I'm nearly deaf, so this isn't used often
    Monitor(s) Displays
    Touchscreen on laptop/32" Toshiba on HDMI (laid the Sharp TV on a mouse and cracked the screen!)
    Screen Resolution
    800x600
    Hard Drives
    One Samsung 1tB drive - 5400 rpm. Gonna switch to a 7200/10000 rpm or an SSD (if I can find $500 for a 1tB SSD!)
    - Switched to 500 gB Samsung 840 series SSD - WOW!!!
    PSU
    Why do we ask this for laptops?
    Case
    Silver with a neat Samsung logo
    Cooling
    sub-par, gotta get around to working on it soon Worked on it - still sub-par! :(
    Keyboard
    Microsoft Natural - the same one I've used since it orignally came out around 1995
    Mouse
    no Mouse - Trackball!!!!
    Internet Speed
    too slow when I'm waiting for a download to finish
    Browser
    Yes, I use this (Firefox mostly, w/IE next most)
    Antivirus
    Windows Defender and Windows Firewall
    Other Info
    I'm handsome and a snappy dresser :0)
Back
Top