Windows 8 and 8.1 Forums

BSOD preventing windows 8 from starting

  1. #1

    Posts : 1
    Windows 8

    BSOD preventing windows 8 from starting


    I got a bsod from a bad_pool_thread, followed by my computer trying to go into automatic repair (and then hanging) whenever I try to restart it and log into windows 8. From what I've read online, the best option to fix this seems to be to reinstall Windows 8. However, I do not have a Windows 8 DVD and I'm not sure if I can burn the OS to disc or try to start in safe mode without being able to get into Windows 8. Is there anything else I can try to figure out what's wrong with my computer? Thanks in advance for any help you can provide.

      My System SpecsSystem Spec

  2. #2

    Posts : 5,139
    Win8.1Pro - Finally!!!

    For starters:
    At work we start all repairs with a set of diagnostics. Often they find problems that weren't even expected. It's a waste of time to try to fix software on a system that has hardware problems.
    Please try these free diagnostics for starters: Initial Hardware Diagnostics
    Also, please ensure that you have ALL available Windows Updates (it may take several trips to get them all).
    How far do you get into Automatic Repair? Can you select the Refresh/Reset options? Which have you tried (if you can get in).
    Have you tried a System Repair Disc? How did you install Windows 8 the first time? If it came installed on your system you can usually get restore disks from the manufacturer.
      My System SpecsSystem Spec

BSOD preventing windows 8 from starting

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