Windows 8 and 8.1 Forums

System crashing and rebooting at random

  1. #1

    Posts : 2
    windows 8

    System crashing and rebooting at random

    It started about 2-3 weeks ago, it will reboot at random...whether I am playing a game or just browsing the web...not sure how to proceed.

    I had the latest drivers for my GPU, and I tried rolling back but it did not help at all.

    here are my specs:

    • i7 3770k
    • gigabyte gtx 660ti
    • 8gb ram
    • as rock z77 extreme 4
    • thermaltake tr600w psu

      My System SpecsSystem Spec

  2. #2

    Posts : 5,139
    Win8.1Pro - Finally!!!

    This device needs it's drivers installed:
    Not Available ACPI\INT33A0\0 The drivers for this device are not installed.
    It is most likely your Intel(R) Smart Connect Technology Device - download it from the PC manufacturer's website and install it.

    Daemon Tools (and Alcohol % software) are known to cause BSOD's on some Windows systems (mostly due to the sptd.sys driver, although I have seen dtsoftbus01.sys blamed on several occasions).
    Please un-install the program, then use the following free tool to ensure that the troublesome sptd.sys driver is removed from your system (pick the 32 or 64 bit system depending on your system's configuration): [S] DuplexSecure - FAQ [/S] Link broken as of 21 Jul 2012
    New link (15 Aug 2012): DuplexSecure - Downloads (pick the appropriate version for your system and select "Un-install" when you run it).
    Alternate link:
    Manual procedure here: Registry and SPTD problems | DAEMON Pro Help
    Please update these older drivers. Links are included to assist in looking up the source of the drivers. If unable to find an update, please remove (un-install) the program responsible for that driver. DO NOT manually delete/rename the driver as it may make the system unbootable! :

    MBfilt64.sys Thu Jul 30 23:40:32 2009 (4A7267B0)
    Realtek HiDefinition Audio driver (file labelled as Creative Audio Driver)

    PxHlpa64.sys Mon Oct 17 10:29:34 2011 (4E9C3BCE)
    Sonic CD/DVD driver (used by many different CD/DVD programs)

    k57nd60a.sys Wed Oct 19 16:17:36 2011 (4E9F3060)
    Broadcom NetLink Gigabit Ethernet NDIS6.x Unified Driver

    If the BSOD's continue after the above steps, then follow these suggestions for troubleshooting the STOP 0x116 error: Video TDR Timeout - 0x116 + 0x117 - Sysnative Forums

    The following is for informational purposes only.
    **************************Sun Mar 24 09:48:53.210 2013 (UTC - 4:00)**************************
    Loading Dump File [C:\Users\Owner\SysnativeBSODApps\032413-21718-01.dmp]
    Windows 8 Kernel Version 9200 MP (8 procs) Free x64
    Built by: 9200.16496.amd64fre.win8_gdr.130108-1504
    System Uptime:5 days 16:03:38.407
    *** WARNING: Unable to verify timestamp for nvlddmkm.sys
    *** ERROR: Module load completed but symbols could not be loaded for nvlddmkm.sys
    Probably caused by :nvlddmkm.sys ( nvlddmkm+9336ac )
    BugCheck 116, {fffffa80203a13e0, fffff88004fe46ac, ffffffffc000009a, 4}
    BugCheck Info: VIDEO_TDR_FAILURE (116)
    Arg1: fffffa80203a13e0, Optional pointer to internal TDR recovery context (TDR_RECOVERY_CONTEXT).
    Arg2: fffff88004fe46ac, The pointer into responsible device driver module (e.g. owner tag).
    Arg3: ffffffffc000009a, Optional error code (NTSTATUS) of the last failed operation.
    Arg4: 0000000000000004, Optional internal context dependent data.
    BUGCHECK_STR:  0x116
    PROCESS_NAME:  System
    FAILURE_BUCKET_ID: 0x116_IMAGE_nvlddmkm.sys
    CPUID:        "Intel(R) Core(TM) i7-3770K CPU @ 3.50GHz"
    MaxSpeed:     3500
    CurrentSpeed: 3500
      BIOS Version                  P2.50
      BIOS Release Date             10/31/2012
      Manufacturer                  To Be Filled By O.E.M.
      Product Name                  To Be Filled By O.E.M.
    3rd Party Drivers:
    The following is for information purposes only.
    Any drivers in red should be updated or removed from your system. And should have been discussed in the body of my post.
    **************************Sun Mar 24 09:48:53.210 2013 (UTC - 4:00)**************************
    MBfilt64.sys                Thu Jul 30 23:40:32 2009 (4A7267B0)
    PxHlpa64.sys                Mon Oct 17 10:29:34 2011 (4E9C3BCE)
    k57nd60a.sys                Wed Oct 19 16:17:36 2011 (4E9F3060)
    aedsatxg.SYS                Tue Dec 27 17:30:45 2011 (4EFA4715)
    dtsoftbus01.sys             Fri Jan 13 08:45:46 2012 (4F10358A)
    GEARAspiWDM.sys             Thu May  3 15:56:17 2012 (4FA2E2E1)
    RTKVHD64.sys                Tue Jun 19 04:50:56 2012 (4FE03D70)
    IntcDAud.sys                Tue Jun 19 10:40:51 2012 (4FE08F73)
    hiber_storahci.sys          Wed Jul 25 22:30:35 2012 (5010ABCB)
    dump_storahci.sys           Wed Jul 25 22:30:35 2012 (5010ABCB)
    sptd.sys                    Sat Aug 18 17:05:38 2012 (503003A2)
    iaStorA.sys                 Sat Sep  1 21:01:24 2012 (5042AFE4)
    RzSynapse.sys               Thu Oct 18 05:04:42 2012 (507FC62A)
    intelppm.sys                Mon Nov  5 22:55:02 2012 (50988A16)
    igdkmd64.sys                Wed Dec 12 19:42:26 2012 (50C92472)
    HECIx64.sys                 Mon Dec 17 14:32:21 2012 (50CF7345)
    nvhda64v.sys                Wed Dec 19 00:41:41 2012 (50D15395)
    nvlddmkm.sys                Thu Mar 14 03:29:32 2013 (51417C5C)
      My System SpecsSystem Spec

  3. #3

    Posts : 2
    windows 8

    thanks for your response,

    I have updated the drivers and unchecked the Automatic Restart in Control Panel but I still crash and there is still no BSoD
      My System SpecsSystem Spec

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