Random Crashes with Windows 8

tomolang

New Member
Messages
1
Hi. Recently switched to Windows 8 and on a far to regular basis it is restarting the computer, often without opening an application.

Any help would be greatly appreciated.
 

My Computer

System One

  • OS
    windows 8
    Computer type
    PC/Desktop
The BSOD's in the uploaded files all date from January 2013 - have there been any since then? Have you checked the clock in the system tray to ensure that the day/date is correct?

Your BIOS dates from 2011. Please check at the manufacturer's website to see if there are any BIOS updates available for your system. Also check the readme file to see if they apply to the problems that you are having. Please be advised that flashing the BIOS is a very unforgiving process - and one mistake can physically damage your motherboard.

You have a Edimax 300Mbps wireless 802.11b/g/n USB adapter:
I do not recommend using wireless USB network devices. Especially in Win7/Win8 systems.
These wireless USB devices have many issues with Win7(and I suspect with Win8) - using Vista drivers with them is almost sure to cause a BSOD.
Should you want to keep using these devices, be sure to have Win7/Win8 drivers - DO NOT use Vista drivers!!!
An installable wireless PCI/PCIe card that's plugged into your motherboard is much more robust, reliable, and powerful.

Older versions of AVG had issues with Win8. Please update your antivirus to the latest version available from the manufacturer's website.

If there have been BSOD's in March, they don't show up in the WER section of MSINFO32 either - so we'd have to start with suspecting a hardware problem. Please run these free diagnostics: Hardware Diagnostics

Please update these older drivers. Links are included to assist in looking up the source of the drivers. If unable to find an update, please remove (un-install) the program responsible for that driver. DO NOT manually delete/rename the driver as it may make the system unbootable! :

purendis.sys Tue Oct 28 00:32:00 2008 (490695C0)
Pure Networks, Inc. Network Magic NDIS Relay Driver
http://www.carrona.org/drivers/driver.php?id=purendis.sys

pnarp.sys Tue Oct 28 01:57:40 2008 (4906A9D4)
Pure Networks, Inc. Network Magic Address Resolution Protocol Driver
http://www.carrona.org/drivers/driver.php?id=pnarp.sys

ElbyCDIO.sys Thu Dec 16 17:57:56 2010 (4D0A9974)
CDRTools/ElbyCDIO/DVD Region Killer/VirtualCloneDrive (elby CloneDVD™ 2)/AnyDVD
http://www.carrona.org/drivers/driver.php?id=ElbyCDIO.sys

AODDriver2.sys Thu Apr 5 05:23:31 2012 (4F7D6493)
AMD Overdrive; also in EasyTune6 for Gigabyte motherboard [br] Known BSOD issues in Win7
http://www.carrona.org/drivers/driver.php?id=AODDriver2.sys



Analysis:
The following is for informational purposes only.
Code:
[font=lucida console]**************************Tue Jan 29 11:54:10.951 2013 (UTC - 4:00)**************************
Loading Dump File [C:\Users\Owner\SysnativeBSODApps\012913-37955-01.dmp]
Windows 8 Kernel Version 9200 MP (4 procs) Free x86 compatible
Built by: [B]9200[/B].16461.x86fre.win8_gdr.121119-1606
System Uptime:[B]1 days 5:15:08.958[/B]
*** ERROR: Module load completed but symbols could not be loaded for Wdf01000.sys
*** WARNING: Unable to verify timestamp for rtwlanu.sys
*** ERROR: Module load completed but symbols could not be loaded for rtwlanu.sys
Probably caused by :[B]rtwlanu.sys ( rtwlanu+205b6 )[/B]
BugCheck [B]A, {0, 2, 0, 81e94835}[/B]
BugCheck Info: [url=http://www.carrona.org/bsodindx.html#0x0000000A]IRQL_NOT_LESS_OR_EQUAL (a)[/url]
Arguments: 
Arg1: 00000000, memory referenced
Arg2: 00000002, IRQL
Arg3: 00000000, bitfield :
    bit 0 : value 0 = read operation, 1 = write operation
    bit 3 : value 0 = not an execute operation, 1 = execute operation (only on chips which support this level of status)
Arg4: 81e94835, address which referenced memory
BUGCHECK_STR:  AV
DEFAULT_BUCKET_ID:  WIN8_DRIVER_FAULT
PROCESS_NAME:  System
FAILURE_BUCKET_ID: [B]AV_rtwlanu+205b6[/B]
  BIOS Version                  0406
  BIOS Release Date             06/11/2011
  Manufacturer                  System manufacturer
  Product Name                  System Product Name
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
**************************Fri Jan 25 14:59:40.297 2013 (UTC - 4:00)**************************
Loading Dump File [C:\Users\Owner\SysnativeBSODApps\012513-36036-01.dmp]
Windows 8 Kernel Version 9200 MP (4 procs) Free x86 compatible
Built by: [B]9200[/B].16461.x86fre.win8_gdr.121119-1606
System Uptime:[B]1 days 8:22:49.861[/B]
*** WARNING: Unable to verify timestamp for ataport.SYS
*** ERROR: Module load completed but symbols could not be loaded for ataport.SYS
Probably caused by :[B]ataport.SYS ( ataport+9375 )[/B]
BugCheck [B]1000007F, {8, 82067280, 0, 0}[/B]
BugCheck Info: [url=http://www.carrona.org/bsodindx.html#0x1000007F]UNEXPECTED_KERNEL_MODE_TRAP_M (1000007f)[/url]
Arguments: 
Arg1: 00000008, EXCEPTION_DOUBLE_FAULT
Arg2: 82067280
Arg3: 00000000
Arg4: 00000000
BUGCHECK_STR:  0x7f_8
PROCESS_NAME:  System
FAILURE_BUCKET_ID: [B]0x7f_8_ataport+9375[/B]
  BIOS Version                  0406
  BIOS Release Date             06/11/2011
  Manufacturer                  System manufacturer
  Product Name                  System Product Name
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
**************************Fri Jan 18 10:35:45.144 2013 (UTC - 4:00)**************************
Loading Dump File [C:\Users\Owner\SysnativeBSODApps\011813-22651-01.dmp]
Windows 8 Kernel Version 9200 MP (4 procs) Free x86 compatible
Built by: [B]9200[/B].16461.x86fre.win8_gdr.121119-1606
System Uptime:[B]0 days 0:03:56.867[/B]
*** ERROR: Module load completed but symbols could not be loaded for usbehci.sys
Probably caused by :[B]usbehci.sys ( usbehci+2527 )[/B]
BugCheck [B]FE, {5, 86a2e0e0, 10227808, 8697f1e4}[/B]
BugCheck Info: [url=http://www.carrona.org/bsodindx.html#0x000000FE]BUGCODE_USB_DRIVER (fe)[/url]
Arguments: 
Arg1: 00000005, USBBUGCODE_INVALID_PHYSICAL_ADDRESS The host controller is
    using a physical memory address that was not allocated by
    the USBport driver.
Arg2: 86a2e0e0, Device extension pointer of the host controller
Arg3: 10227808, PCI Vendor,Product id for the controller
Arg4: 8697f1e4, Pointer to Endpoint data structure
BUGCHECK_STR:  0xFE
DEFAULT_BUCKET_ID:  WIN8_DRIVER_FAULT
PROCESS_NAME:  System
FAILURE_BUCKET_ID: [B]0xFE_INVALID_PHYSICAL_ADDR_usbehci+2527[/B]
  BIOS Version                  0406
  BIOS Release Date             06/11/2011
  Manufacturer                  System manufacturer
  Product Name                  System Product Name
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
**************************Fri Jan 18 10:30:36.282 2013 (UTC - 4:00)**************************
Loading Dump File [C:\Users\Owner\SysnativeBSODApps\011813-34647-01.dmp]
Windows 8 Kernel Version 9200 MP (4 procs) Free x86 compatible
Built by: [B]9200[/B].16461.x86fre.win8_gdr.121119-1606
System Uptime:[B]0 days 0:00:54.005[/B]
Probably caused by :[B]Unknown_Image ( ANALYSIS_INCONCLUSIVE )[/B]
BugCheck [B]1000007F, {8, 82467280, 0, 0}[/B]
BugCheck Info: [url=http://www.carrona.org/bsodindx.html#0x1000007F]UNEXPECTED_KERNEL_MODE_TRAP_M (1000007f)[/url]
Arguments: 
Arg1: 00000008, EXCEPTION_DOUBLE_FAULT
Arg2: 82467280
Arg3: 00000000
Arg4: 00000000
BUGCHECK_STR:  0x7f_8
PROCESS_NAME:  System
  BIOS Version                  0406
  BIOS Release Date             06/11/2011
  Manufacturer                  System manufacturer
  Product Name                  System Product Name
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
**************************Thu Jan 10 16:33:17.672 2013 (UTC - 4:00)**************************
Loading Dump File [C:\Users\Owner\SysnativeBSODApps\011013-24195-01.dmp]
Windows 8 Kernel Version 9200 MP (4 procs) Free x86 compatible
Built by: [B]9200[/B].16461.x86fre.win8_gdr.121119-1606
System Uptime:[B]0 days 17:57:21.554[/B]
*** ERROR: Module load completed but symbols could not be loaded for nwifi.sys
*** ERROR: Module load completed but symbols could not be loaded for Wdf01000.sys
*** ERROR: Module load completed but symbols could not be loaded for usbhub.sys
Probably caused by :[B]usbhub.sys[/B]
BugCheck [B]9F, {4, 12c, 890b6d40, 808ddb54}[/B]
BugCheck Info: [url=http://www.carrona.org/bsodindx.html#0x0000009F]DRIVER_POWER_STATE_FAILURE (9f)[/url]
Arguments: 
Arg1: 00000004, The power transition timed out waiting to synchronize with the Pnp
    subsystem.
Arg2: 0000012c, Timeout in seconds.
Arg3: 890b6d40, The thread currently holding on to the Pnp lock.
Arg4: 808ddb54, nt!TRIAGE_9F_PNP on Win7
BUGCHECK_STR:  0x9F
DEFAULT_BUCKET_ID:  WIN8_DRIVER_FAULT
PROCESS_NAME:  System
FAILURE_BUCKET_ID: [B]0x9F_4_rtwlanu_IMAGE_usbhub.sys[/B]
  BIOS Version                  0406
  BIOS Release Date             06/11/2011
  Manufacturer                  System manufacturer
  Product Name                  System Product Name
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
[/font]

3rd Party Drivers:
The following is for information purposes only.
Any drivers in red should be updated or removed from your system. And should have been discussed in the body of my post.
Code:
[font=lucida console]**************************Tue Jan 29 11:54:10.951 2013 (UTC - 4:00)**************************
[COLOR=RED][B]purendis.sys                Tue Oct 28 00:32:00 2008 (490695C0)[/B][/COLOR]
[COLOR=RED][B]pnarp.sys                   Tue Oct 28 01:57:40 2008 (4906A9D4)[/B][/COLOR]
[COLOR=RED][B]ElbyCDIO.sys                Thu Dec 16 17:57:56 2010 (4D0A9974)[/B][/COLOR]
[COLOR=RED][B]AODDriver2.sys              Thu Apr  5 05:23:31 2012 (4F7D6493)[/B][/COLOR]
AtihdW73.sys                Fri May 11 04:24:52 2012 (4FACCCD4)
L1C63x86.sys                Thu Jun 14 01:57:04 2012 (4FD97D30)
rtwlanu.sys                 Wed Aug  1 05:41:58 2012 (5018F9E6)
avgrkx86.sys                Thu Sep 13 20:40:52 2012 (50527D14)
avglogx.sys                 Thu Sep 20 21:22:47 2012 (505BC167)
atikmpag.sys                Thu Sep 27 21:12:10 2012 (5064F96A)
atikmdag.sys                Thu Sep 27 22:10:41 2012 (50650721)
avgldx86.sys                Mon Oct  1 21:05:03 2012 (506A3DBF)
avgidshx.sys                Sun Oct 14 21:22:18 2012 (507B654A)
avgidsdriverx.sys           Mon Oct 22 06:46:35 2012 (5085240B)
avgmfx86.sys                Thu Nov 15 17:03:03 2012 (50A56697)
avgwfpx.sys                 Mon Nov 26 17:08:22 2012 (50B3E856)
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
**************************Thu Jan 10 16:33:17.672 2013 (UTC - 4:00)**************************
avgidsshimw8x.sys           Mon Aug 13 10:28:58 2012 (50290F2A)
[/font]
http://www.carrona.org/drivers/driver.php?id=purendis.sys
http://www.carrona.org/drivers/driver.php?id=pnarp.sys
http://www.carrona.org/drivers/driver.php?id=ElbyCDIO.sys
http://www.carrona.org/drivers/driver.php?id=AODDriver2.sys
http://www.carrona.org/drivers/driver.php?id=AtihdW73.sys
L1C63x86.sys - this driver hasn't been added to the DRT as of this run. Please search Google/Bing for the driver if additional information is needed.
http://www.carrona.org/drivers/driver.php?id=rtwlanu.sys
http://www.carrona.org/drivers/driver.php?id=avgrkx86.sys
http://www.carrona.org/drivers/driver.php?id=avglogx.sys
http://www.carrona.org/drivers/driver.php?id=atikmpag.sys
http://www.carrona.org/drivers/driver.php?id=atikmdag.sys
http://www.carrona.org/drivers/driver.php?id=avgldx86.sys
http://www.carrona.org/drivers/driver.php?id=avgidshx.sys
http://www.carrona.org/drivers/driver.php?id=avgidsdriverx.sys
http://www.carrona.org/drivers/driver.php?id=avgmfx86.sys
avgwfpx.sys - this driver hasn't been added to the DRT as of this run. Please search Google/Bing for the driver if additional information is needed.
avgidsshimw8x.sys - this driver hasn't been added to the DRT as of this run. Please search Google/Bing for the driver if additional information is needed.
 

My Computer

System One

  • OS
    Win8.1Pro - Finally!!!
    Computer type
    Laptop
    System Manufacturer/Model
    Samsung/NP780
    CPU
    Came with the laptop (i7 of some sort)
    Motherboard
    Pretty sure that it has one, but haven't checked inside the case!
    Memory
    upgraded to 12 gB from 8 gB
    Graphics Card(s)
    has switchable - Intel/ATI - Used wrong drivers, now ATI card is inop :( Will have to fix it soon!
    Sound Card
    I'm nearly deaf, so this isn't used often
    Monitor(s) Displays
    Touchscreen on laptop/32" Toshiba on HDMI (laid the Sharp TV on a mouse and cracked the screen!)
    Screen Resolution
    800x600
    Hard Drives
    One Samsung 1tB drive - 5400 rpm. Gonna switch to a 7200/10000 rpm or an SSD (if I can find $500 for a 1tB SSD!)
    - Switched to 500 gB Samsung 840 series SSD - WOW!!!
    PSU
    Why do we ask this for laptops?
    Case
    Silver with a neat Samsung logo
    Cooling
    sub-par, gotta get around to working on it soon Worked on it - still sub-par! :(
    Keyboard
    Microsoft Natural - the same one I've used since it orignally came out around 1995
    Mouse
    no Mouse - Trackball!!!!
    Internet Speed
    too slow when I'm waiting for a download to finish
    Browser
    Yes, I use this (Firefox mostly, w/IE next most)
    Antivirus
    Windows Defender and Windows Firewall
    Other Info
    I'm handsome and a snappy dresser :0)
Back
Top