Windows 8 and 8.1 Forums

Blue screen "shutting down"

  1. #1

    Blue screen "shutting down"

    All I have is a blue screen with "shutting down" on it. Forced a shutdown and even removed the battery but the blue screen is back. I have files that need to be saved on this.

    Any suggestions?

    Sony VAIO core i3 laptop

      My System SpecsSystem Spec

  2. #2

    Power button on - off several times with f8(maybe) and it started back up.
      My System SpecsSystem Spec

  3. #3

    Posts : 5,139
    Win8.1Pro - Finally!!!

    Thanks for letting us know!


    2) For starters:
    At work we start all repairs with a set of diagnostics. Often they find problems that weren't even expected. It's a waste of time to try to fix software on a system that has hardware problems.
    Please try these free diagnostics for starters: Initial Hardware Diagnostics
    Also, please ensure that you have ALL available Windows Updates (it may take several trips to get them all).
    3) If the problem recurs:
    Please provide this information so we can provide a complete analysis:
      My System SpecsSystem Spec

Blue screen "shutting down"

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