Windows 8 and 8.1 Forums

BSOD after waking

  1. #1

    Posts : 1
    Windows 8 Pro

    BSOD after waking

    Hi - When my computer wakes from sleep it crashes each time to the BSOD. I hope there is a simple solution to this. Thanks for the help!

      My System SpecsSystem Spec

  2. #2

    Posts : 250
    Windows 7 Home Premium 64 Bit

    Welcome to Eight Forums MOJO94

    All the dump files are consistently pointing toward "HssDrv.sys" which belongs to Hotspot shield and is a possible BSOD cause seen since mid-2012 as mentioned here: Driver Reference Table - HssDrv.sys

    Yours are outdated so I'd recommend an update to the latest version possible from the link above and see if that resolves your BSOD issue.
        Image name: HssDrv.sys
        Timestamp:        Thu Sep 02 23:47:07 2010 (4C7FE31B)
    Perform a clean boot along with a SFC command:

    Let us know the results.

    **************************Mon Mar 18 01:26:13.940 2013 (UTC + 6:00)**************************
    Loading Dump File [C:\Users\Yusra\Downloads\MOJO94\SF_17-03-2013\031713-46890-01.dmp]
    Windows 8 Kernel Version 9200 MP (4 procs) Free x64
    Built by: 9200.16496.amd64fre.win8_gdr.130108-1504
    System Uptime: 0 days 2:56:21.615
    Probably caused by : *** WARNING: Unable to verify timestamp for HssDrv.sys
    *** ERROR: Module load completed but symbols could not be loaded for HssDrv.sys
    GetPointerFromAddress: unable to read from fffff80073959168
    GetUlongFromAddress: unable to read from fffff800739591f8
    Probably caused by : HssDrv.sys ( HssDrv+2bac )
    BugCheck C2, {7, 11c1, 444000f, fffffa8012a66750}
    BugCheck Info: BAD_POOL_CALLER (c2)
    Arg1: 0000000000000007, Attempt to free pool which was already freed
    Arg2: 00000000000011c1, (reserved)
    Arg3: 000000000444000f, Memory contents of the pool block
    Arg4: fffffa8012a66750, Address of the block of pool being deallocated
    BUGCHECK_STR:  0xc2_7_aPmI
    PROCESS_NAME:  System
    FAILURE_BUCKET_ID:  0xc2_7_aPmI_HssDrv+2bac
      My System SpecsSystem Spec

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