5 BSOD this morning

KenW

KenW

New Member
Messages
8
Location
Asheville, NC
Greetings. I have, unfortunately, had 5 crashes this morning, shortly after one another. I have downloaded and utilized the SF Diagnostic Tool and am attaching a zipped copy of the report. Any and all assistance with this issue will be greatly appreciated.
Thank you in advance.
Ken
 

My Computer

System One

  • OS
    8
    System Manufacturer/Model
    HP Pavilion 20
    CPU
    AMD E1-1200 APU
    Memory
    4 GB
    Graphics Card(s)
    Radeon HD
Hi there,

Things to do:

  1. If you're over clocking any hardware, reset it to the default value.
  2. Make sure Windows is up-to date.
  3. Run SFC /Scannow to check/repair file system integrity. Full tutorial here: http://www.eightforums.com/tutorials/3047-sfc-scannow-command-run-windows-8-a.html
  4. Run chkdsk to repair any errors on the hard drive. Full tutorial here: http://www.eightforums.com/tutorials/6221-chkdsk-check-drive-errors-windows-8-a.html
  6. If the above option fails, enable Driver Verifier to find out which driver is causing these BSODs and upload the dump files again. Here's how to enable Driver Verifier: Driver Verifier - Enable and Disable - Windows 7 Support Forums

Bugcheck Analysis:

Code: 
ADDITIONAL_DEBUG_TEXT:  
You can run '.symfix; .reload' to try to fix the symbol path and load symbols.

MODULE_NAME: win32k

FAULTING_MODULE: fffff801c4274000 nt

DEBUG_FLR_IMAGE_TIMESTAMP:  509b2e0d

EXCEPTION_CODE: (NTSTATUS) 0xc0000005 - The instruction at 0x%08lx referenced memory at 0x%08lx. The memory could not be %s.

FAULTING_IP: 
+0
00000000`7579a000 ??              ???

CONTEXT:  fffff8801b9a9bf0 -- (.cxr 0xfffff8801b9a9bf0)
rax=0000000000000001 rbx=ffffffffffffffff rcx=39422e16e0fa0000
rdx=0000000028000000 rsi=000000000000003c rdi=0000000000000000
rip=000000007579a000 rsp=fffff8801b9aa5f8 rbp=fffff8801b9aa700
 r8=0000000028600080  r9=00000000ffffffff r10=0000000000000000
r11=fffff8801b9aa190 r12=fffff960003f23c0 r13=fffff90100698cc8
r14=0000000000000028 r15=fffff901007b1018
iopl=0         nv up ei ng nz na po nc
cs=0010  ss=0018  ds=002b  es=002b  fs=0053  gs=002b             efl=00010286
00000000`7579a000 ??              ???
Resetting default scope

CUSTOMER_CRASH_COUNT:  1

DEFAULT_BUCKET_ID:  WIN8_DRIVER_FAULT

BUGCHECK_STR:  0x3B

CURRENT_IRQL:  0

LAST_CONTROL_TRANSFER:  from fffff9600019ef88 to 000000007579a000

STACK_TEXT:  
fffff880`1b9aa5f8 fffff960`0019ef88 : fffff901`00d79410 fffff880`1b9aa700 00000000`00000000 fffff901`00d4322c : 0x7579a000
fffff880`1b9aa600 fffff901`00d79410 : fffff880`1b9aa700 00000000`00000000 fffff901`00d4322c fffff880`1b9aa700 : win32k+0x149f88
fffff880`1b9aa608 fffff880`1b9aa700 : 00000000`00000000 fffff901`00d4322c fffff880`1b9aa700 fffff901`006de2e0 : 0xfffff901`00d79410
fffff880`1b9aa610 00000000`00000000 : fffff901`00d4322c fffff880`1b9aa700 fffff901`006de2e0 fffff880`1b9aa670 : 0xfffff880`1b9aa700


FOLLOWUP_IP: 
win32k+149f88
fffff960`0019ef88 ??              ???

SYMBOL_STACK_INDEX:  1

SYMBOL_NAME:  win32k+149f88

FOLLOWUP_NAME:  MachineOwner

IMAGE_NAME:  win32k.sys

STACK_COMMAND:  .cxr 0xfffff8801b9a9bf0 ; kb

BUCKET_ID:  WRONG_SYMBOLS

Followup: MachineOwner
---------
 

My Computer

System One

  • OS
    Windows 8.1 Pro 64 Bit
    Computer type
    Laptop
    System Manufacturer/Model
    Samsung NP530U4B-S02
    CPU
    Intel Core i5 2467M @ 1.60GHz
    Motherboard
    SAMSUNG ELECTRONICS CO., LTD. 530U3BI/530U4BI/530U4BH (CPU
    Memory
    6.00GB Dual-Channel DDR3 @ 665MHz (9-9-9-24)
    Graphics Card(s)
    1024MB ATI AMD Radeon HD 7500M/7600M Series (Samsung)
    Sound Card
    Realtek High Definition Audio
    Monitor(s) Displays
    Generic PnP Monitor (
    Screen Resolution
    1366x768@60Hz
    Hard Drives
    931GB SAMSUNG HN-M101MBB (SATA)
    Internet Speed
    1 MBPS
Thanks for the info dinesh. I ran both the SFC and checkdisk but neither of them turned up any problems. I have enabled the Driver Verifier and now the computer is running more sluggish than my 10+ year old Presario. I assume this is normal. I'll let it run for 24 hours as the instructions indicated. They also stated "expect frequent BSODs if there are driver issues" If so I'll be certain to post the results of them here.
 

My Computer

System One

  • OS
    8
    System Manufacturer/Model
    HP Pavilion 20
    CPU
    AMD E1-1200 APU
    Memory
    4 GB
    Graphics Card(s)
    Radeon HD
I underestimated how slow everything is now. It worse than the dinosaur I used before I got this. Taking forever to load a page, locking up with "not responding" messages. This really can't be normal can it? This Driver Verifier can't be slowing it down this bad? It says to "continue using the PC as usual". That's impossible now. I've only had this since 12-25-12 and the feeling of finally being in the modern world had barely set in now I'm back tot he days of dial-up it seems. :(
 

My Computer

System One

  • OS
    8
    System Manufacturer/Model
    HP Pavilion 20
    CPU
    AMD E1-1200 APU
    Memory
    4 GB
    Graphics Card(s)
    Radeon HD
Happened again.


Here's the full 2nd report:
 
Last edited:

My Computer

System One

  • OS
    8
    System Manufacturer/Model
    HP Pavilion 20
    CPU
    AMD E1-1200 APU
    Memory
    4 GB
    Graphics Card(s)
    Radeon HD
Can you grab the information again using SF Diagnostics Tool upload the zip?
 

My Computer

System One

  • OS
    Windows 8.1 Pro 64 Bit
    Computer type
    Laptop
    System Manufacturer/Model
    Samsung NP530U4B-S02
    CPU
    Intel Core i5 2467M @ 1.60GHz
    Motherboard
    SAMSUNG ELECTRONICS CO., LTD. 530U3BI/530U4BI/530U4BH (CPU
    Memory
    6.00GB Dual-Channel DDR3 @ 665MHz (9-9-9-24)
    Graphics Card(s)
    1024MB ATI AMD Radeon HD 7500M/7600M Series (Samsung)
    Sound Card
    Realtek High Definition Audio
    Monitor(s) Displays
    Generic PnP Monitor (
    Screen Resolution
    1366x768@60Hz
    Hard Drives
    931GB SAMSUNG HN-M101MBB (SATA)
    Internet Speed
    1 MBPS
Here's the full 2nd report:

(had one up before but it was incomplete)
 

My Computer

System One

  • OS
    8
    System Manufacturer/Model
    HP Pavilion 20
    CPU
    AMD E1-1200 APU
    Memory
    4 GB
    Graphics Card(s)
    Radeon HD

My Computer

System One

  • OS
    Windows 8.1 Pro 64 Bit
    Computer type
    Laptop
    System Manufacturer/Model
    Samsung NP530U4B-S02
    CPU
    Intel Core i5 2467M @ 1.60GHz
    Motherboard
    SAMSUNG ELECTRONICS CO., LTD. 530U3BI/530U4BI/530U4BH (CPU
    Memory
    6.00GB Dual-Channel DDR3 @ 665MHz (9-9-9-24)
    Graphics Card(s)
    1024MB ATI AMD Radeon HD 7500M/7600M Series (Samsung)
    Sound Card
    Realtek High Definition Audio
    Monitor(s) Displays
    Generic PnP Monitor (
    Screen Resolution
    1366x768@60Hz
    Hard Drives
    931GB SAMSUNG HN-M101MBB (SATA)
    Internet Speed
    1 MBPS
It crashed again this morning. I wasn't on last night after I posted so I didn't get to run the MEMTEST. I'll get that done today.
Here's the report from the crash this morning, just in case there's something different:
 

My Computer

System One

  • OS
    8
    System Manufacturer/Model
    HP Pavilion 20
    CPU
    AMD E1-1200 APU
    Memory
    4 GB
    Graphics Card(s)
    Radeon HD
I can't get the memtest to work no matter what I do. I put it on a USB and it failed to load. I put it on two different CD's and it still won't load. I've altered the BIOS several times to make it load from either one and it does nothing but boot normally. I even opened the iso directly from the cd and got an error message that boot files can not be opened unless formatted with the NTFS file system. I tried strarting it by opening the iso directly on te hard drive and it stated it was corrupted. Neither computer I have has Windows Disc Image Burner. The old one has Imgburn, Nero and a few others and this one only came with CyberLink. I'm at a complete loss.
 

My Computer

System One

  • OS
    8
    System Manufacturer/Model
    HP Pavilion 20
    CPU
    AMD E1-1200 APU
    Memory
    4 GB
    Graphics Card(s)
    Radeon HD
I ran a Troubleshooter on the hardware and Windows update. The former detected a problem with the Win Update in that is was set to not automatically update to new drivers. After running the troubleshooter on Win Update it said it both discovered the problem and fixed it so I'm hoping very much that this was the issue. So far so good.
 

My Computer

System One

  • OS
    8
    System Manufacturer/Model
    HP Pavilion 20
    CPU
    AMD E1-1200 APU
    Memory
    4 GB
    Graphics Card(s)
    Radeon HD
That's great. Lets hope it works.
I m at work so cannot view the dump files. Will check it when I m home. :)
 

My Computer

System One

  • OS
    Windows 8.1 Pro 64 Bit
    Computer type
    Laptop
    System Manufacturer/Model
    Samsung NP530U4B-S02
    CPU
    Intel Core i5 2467M @ 1.60GHz
    Motherboard
    SAMSUNG ELECTRONICS CO., LTD. 530U3BI/530U4BI/530U4BH (CPU
    Memory
    6.00GB Dual-Channel DDR3 @ 665MHz (9-9-9-24)
    Graphics Card(s)
    1024MB ATI AMD Radeon HD 7500M/7600M Series (Samsung)
    Sound Card
    Realtek High Definition Audio
    Monitor(s) Displays
    Generic PnP Monitor (
    Screen Resolution
    1366x768@60Hz
    Hard Drives
    931GB SAMSUNG HN-M101MBB (SATA)
    Internet Speed
    1 MBPS
Can you boot to any other disks? To test, try one of the hard drive diagnostics here: Hard Drive Diagnostic Procedure

Traces of your antivirus in one of the dumps. I'd suggest 2 things:
1) run a couple of these free scans to make sure that nothing has gotten by your current protection: Free Online AntiMalware Resources
2) download a fresh copy of your antivirus, then uninstall the current copy - then install the freshly downloaded copy, update it, and perform a full-scan (just in case)

Please uninstall the Cyberlink software due to it's age:
CLVirtualDrive.sys Mon Dec 26 05:26:47 2011 (4EF87617)
CyberLink Virtual Device Driver
http://www.carrona.org/drivers/driver.php?id=CLVirtualDrive.sys
Click to expand...

Since Driver Verifier didn't pickup any problems with 3rd party drivers - then we presume that 3rd party drivers aren't to be blamed. This leaves us with hardware or Windows problems. Since you have issues booting from a disk, we have to wonder if there's an issue with your CD/DVD drive (or maybe your BIOS?). Testing the drive with other bootable disks will give you a clue. If the system fails to boot from other disks, then try removing the disk from the system to see if that stops the problems that you're having.'


Debug session time: Sat Feb 16 07:53:43.759 2013 (UTC - 8:00)
Loading Dump File [C:\Users\John\SysnativeBSODApps\021613-37299-01.dmp]
Built by: 9200.16496.amd64fre.win8_gdr.130108-1504
System Uptime: 0 days 2:35:41.051
Probably caused by : win32k.sys ( win32k!SURFACE::bDeleteSurface+5b6 )
BugCheck 3B, {c0000005, 11cd5c000, fffff8801bb39fc0, 0}
BugCheck Info: SYSTEM_SERVICE_EXCEPTION (3b)
Bugcheck code 0000003B
Arguments:
Arg1: 00000000c0000005, Exception code that caused the bugcheck
Arg2: 000000011cd5c000, Address of the instruction which caused the bugcheck
Arg3: fffff8801bb39fc0, Address of the context record for the exception that caused the bugcheck
Arg4: 0000000000000000, zero.
BUGCHECK_STR: 0x3B
DEFAULT_BUCKET_ID: WIN8_DRIVER_FAULT
PROCESS_NAME: firefox.exe
FAILURE_BUCKET_ID: 0x3B_win32k!SURFACE::bDeleteSurface
BiosVersion = 8.02
BiosReleaseDate = 08/10/2012
SystemManufacturer = Hewlett-Packard
SystemProductName = 20-b013w
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
Debug session time: Sun Feb 17 08:17:54.003 2013 (UTC - 8:00)
Loading Dump File [C:\Users\John\SysnativeBSODApps\021713-20670-01.dmp]
Built by: 9200.16496.amd64fre.win8_gdr.130108-1504
System Uptime: 0 days 1:43:55.308
Probably caused by : win32k.sys ( win32k!SURFACE::bDeleteSurface+5b6 )
BugCheck 3B, {c0000005, 11d298000, fffff8801a2e5fc0, 0}
BugCheck Info: SYSTEM_SERVICE_EXCEPTION (3b)
Bugcheck code 0000003B
Arguments:
Arg1: 00000000c0000005, Exception code that caused the bugcheck
Arg2: 000000011d298000, Address of the instruction which caused the bugcheck
Arg3: fffff8801a2e5fc0, Address of the context record for the exception that caused the bugcheck
Arg4: 0000000000000000, zero.
BUGCHECK_STR: 0x3B
DEFAULT_BUCKET_ID: WIN8_DRIVER_FAULT
PROCESS_NAME: firefox.exe
FAILURE_BUCKET_ID: 0x3B_win32k!SURFACE::bDeleteSurface
BiosVersion = 8.02
BiosReleaseDate = 08/10/2012
SystemManufacturer = Hewlett-Packard
SystemProductName = 20-b013w
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
Debug session time: Sun Feb 17 09:07:53.954 2013 (UTC - 8:00)
Loading Dump File [C:\Users\John\SysnativeBSODApps\021713-20701-01.dmp]
Built by: 9200.16496.amd64fre.win8_gdr.130108-1504
System Uptime: 0 days 0:49:28.259
Probably caused by : win32k.sys ( win32k!SURFACE::bDeleteSurface+5b6 )
BugCheck 3B, {c0000005, 2ba10000, fffff88006bf0fc0, 0}
BugCheck Info: SYSTEM_SERVICE_EXCEPTION (3b)
Bugcheck code 0000003B
Arguments:
Arg1: 00000000c0000005, Exception code that caused the bugcheck
Arg2: 000000002ba10000, Address of the instruction which caused the bugcheck
Arg3: fffff88006bf0fc0, Address of the context record for the exception that caused the bugcheck
Arg4: 0000000000000000, zero.
BUGCHECK_STR: 0x3B
DEFAULT_BUCKET_ID: WIN8_DRIVER_FAULT
PROCESS_NAME: firefox.exe
FAILURE_BUCKET_ID: 0x3B_win32k!SURFACE::bDeleteSurface
BiosVersion = 8.02
BiosReleaseDate = 08/10/2012
SystemManufacturer = Hewlett-Packard
SystemProductName = 20-b013w
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
Debug session time: Sun Feb 17 06:25:26.006 2013 (UTC - 8:00)
Loading Dump File [C:\Users\John\SysnativeBSODApps\021713-21699-01.dmp]
Built by: 9200.16496.amd64fre.win8_gdr.130108-1504
System Uptime: 0 days 0:40:24.311
Probably caused by : win32k.sys ( win32k!SURFACE::bDeleteSurface+5b6 )
BugCheck 3B, {c0000005, 2944e000, fffff88019e36fc0, 0}
BugCheck Info: SYSTEM_SERVICE_EXCEPTION (3b)
Bugcheck code 0000003B
Arguments:
Arg1: 00000000c0000005, Exception code that caused the bugcheck
Arg2: 000000002944e000, Address of the instruction which caused the bugcheck
Arg3: fffff88019e36fc0, Address of the context record for the exception that caused the bugcheck
Arg4: 0000000000000000, zero.
BUGCHECK_STR: 0x3B
DEFAULT_BUCKET_ID: WIN8_DRIVER_FAULT
PROCESS_NAME: firefox.exe
FAILURE_BUCKET_ID: 0x3B_win32k!SURFACE::bDeleteSurface
BiosVersion = 8.02
BiosReleaseDate = 08/10/2012
SystemManufacturer = Hewlett-Packard
SystemProductName = 20-b013w
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
Debug session time: Sun Feb 17 05:41:56.594 2013 (UTC - 8:00)
Loading Dump File [C:\Users\John\SysnativeBSODApps\021713-22027-01.dmp]
Built by: 9200.16496.amd64fre.win8_gdr.130108-1504
System Uptime: 0 days 21:47:37.593
Probably caused by : win32k.sys ( win32k!SURFACE::bDeleteSurface+5b6 )
BugCheck 3B, {c0000005, 4f829000, fffff8801a894fc0, 0}
BugCheck Info: SYSTEM_SERVICE_EXCEPTION (3b)
Bugcheck code 0000003B
Arguments:
Arg1: 00000000c0000005, Exception code that caused the bugcheck
Arg2: 000000004f829000, Address of the instruction which caused the bugcheck
Arg3: fffff8801a894fc0, Address of the context record for the exception that caused the bugcheck
Arg4: 0000000000000000, zero.
BUGCHECK_STR: 0x3B
DEFAULT_BUCKET_ID: WIN8_DRIVER_FAULT
PROCESS_NAME: firefox.exe
FAILURE_BUCKET_ID: 0x3B_win32k!SURFACE::bDeleteSurface
BiosVersion = 8.02
BiosReleaseDate = 08/10/2012
SystemManufacturer = Hewlett-Packard
SystemProductName = 20-b013w
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
Debug session time: Sun Feb 17 06:33:29.844 2013 (UTC - 8:00)
Loading Dump File [C:\Users\John\SysnativeBSODApps\021713-27986-01.dmp]
Built by: 9200.16496.amd64fre.win8_gdr.130108-1504
System Uptime: 0 days 0:07:35.149
Probably caused by : win32k.sys ( win32k!SURFACE::bDeleteSurface+5b6 )
BugCheck 3B, {c0000005, 12b26c000, fffff880199f6fc0, 0}
BugCheck Info: SYSTEM_SERVICE_EXCEPTION (3b)
Bugcheck code 0000003B
Arguments:
Arg1: 00000000c0000005, Exception code that caused the bugcheck
Arg2: 000000012b26c000, Address of the instruction which caused the bugcheck
Arg3: fffff880199f6fc0, Address of the context record for the exception that caused the bugcheck
Arg4: 0000000000000000, zero.
BUGCHECK_STR: 0x3B
DEFAULT_BUCKET_ID: WIN8_DRIVER_FAULT
PROCESS_NAME: firefox.exe
FAILURE_BUCKET_ID: 0x3B_win32k!SURFACE::bDeleteSurface
BiosVersion = 8.02
BiosReleaseDate = 08/10/2012
SystemManufacturer = Hewlett-Packard
SystemProductName = 20-b013w
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
Debug session time: Sun Feb 17 14:26:33.412 2013 (UTC - 8:00)
Loading Dump File [C:\Users\John\SysnativeBSODApps\021713-51714-01.dmp]
Built by: 9200.16496.amd64fre.win8_gdr.130108-1504
System Uptime: 0 days 3:02:03.929
Probably caused by : win32k.sys ( win32k!SURFACE::bDeleteSurface+5b6 )
BugCheck 3B, {c0000005, 13520d000, fffff88019b801c0, 0}
BugCheck Info: SYSTEM_SERVICE_EXCEPTION (3b)
Bugcheck code 0000003B
Arguments:
Arg1: 00000000c0000005, Exception code that caused the bugcheck
Arg2: 000000013520d000, Address of the instruction which caused the bugcheck
Arg3: fffff88019b801c0, Address of the context record for the exception that caused the bugcheck
Arg4: 0000000000000000, zero.
BUGCHECK_STR: 0x3B
DEFAULT_BUCKET_ID: VERIFIER_ENABLED_VISTA_MINIDUMP
PROCESS_NAME: explorer.exe
FAILURE_BUCKET_ID: 0x3B_VRF_win32k!SURFACE::bDeleteSurface
BiosVersion = 8.02
BiosReleaseDate = 08/10/2012
SystemManufacturer = Hewlett-Packard
SystemProductName = 20-b013w
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
Debug session time: Mon Feb 18 05:46:22.148 2013 (UTC - 8:00)
Loading Dump File [C:\Users\John\SysnativeBSODApps\021813-20716-01.dmp]
Built by: 9200.16496.amd64fre.win8_gdr.130108-1504
System Uptime: 0 days 10:10:00.224
Probably caused by : win32k.sys ( win32k!SURFACE::bDeleteSurface+5b6 )
BugCheck 3B, {c0000005, 9acc1000, fffff8801bb7efc0, 0}
BugCheck Info: SYSTEM_SERVICE_EXCEPTION (3b)
Bugcheck code 0000003B
Arguments:
Arg1: 00000000c0000005, Exception code that caused the bugcheck
Arg2: 000000009acc1000, Address of the instruction which caused the bugcheck
Arg3: fffff8801bb7efc0, Address of the context record for the exception that caused the bugcheck
Arg4: 0000000000000000, zero.
BUGCHECK_STR: 0x3B
DEFAULT_BUCKET_ID: WIN8_DRIVER_FAULT
PROCESS_NAME: firefox.exe
FAILURE_BUCKET_ID: 0x3B_win32k!SURFACE::bDeleteSurface
BiosVersion = 8.02
BiosReleaseDate = 08/10/2012
SystemManufacturer = Hewlett-Packard
SystemProductName = 20-b013w
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
Click to expand...

*** 3rd PARTY DRIVER LIST ***
*** 3rd PARTY DRIVER LIST ***


CLVirtualDrive.sys Mon Dec 26 05:26:47 2011 (4EF87617)
RTKVHD64.sys Tue Jul 3 03:51:24 2012 (4FF2CEAC)
Rt630x64.sys Tue Jun 12 06:37:53 2012 (4FD74631)
RtsPStor.sys Tue Jul 3 18:52:57 2012 (4FF3A1F9)
aswFsBlk.SYS Tue Oct 30 15:43:04 2012 (509057F8)
aswMonFlt.sys Tue Oct 30 15:43:09 2012 (509057FD)
aswSP.SYS Tue Oct 30 15:44:06 2012 (50905836)
aswSnx.SYS Tue Oct 30 15:44:08 2012 (50905838)
aswnet.sys Sun Nov 4 02:12:57 2012 (50963FA9)
aswrdr2.sys Mon Oct 8 01:23:43 2012 (50728D8F)
atikmdag.sys Wed Aug 8 07:32:04 2012 (50227864)
atikmpag.sys Wed Aug 8 06:48:21 2012 (50226E25)
dump_storahci.sys Wed Jul 25 19:30:35 2012 (5010ABCB)
netr28x.sys Fri Jul 13 06:52:57 2012 (50002839)
usbfilter.sys Fri Mar 30 20:48:56 2012 (4F767EA8)



http://www.carrona.org/drivers/driver.php?id=CLVirtualDrive.sys
http://www.carrona.org/drivers/driver.php?id=RTKVHD64.sys
http://www.carrona.org/drivers/driver.php?id=Rt630x64.sys
http://www.carrona.org/drivers/driver.php?id=RtsPStor.sys
http://www.carrona.org/drivers/driver.php?id=aswFsBlk.SYS
http://www.carrona.org/drivers/driver.php?id=aswMonFlt.sys
http://www.carrona.org/drivers/driver.php?id=aswSP.SYS
http://www.carrona.org/drivers/driver.php?id=aswSnx.SYS
http://www.carrona.org/drivers/driver.php?id=aswnet.sys
aswrdr2.sys - this driver hasn't been added to the DRT as of this run. Please search Google/Bing for the driver if additional information is needed.
http://www.carrona.org/drivers/driver.php?id=atikmdag.sys
http://www.carrona.org/drivers/driver.php?id=atikmpag.sys
http://www.carrona.org/drivers/driver.php?id=dump_storahci.sys
http://www.carrona.org/drivers/driver.php?id=netr28x.sys
http://www.carrona.org/drivers/driver.php?id=usbfilter.sys
 

My Computer

System One

  • OS
    Win8.1Pro - Finally!!!
    Computer type
    Laptop
    System Manufacturer/Model
    Samsung/NP780
    CPU
    Came with the laptop (i7 of some sort)
    Motherboard
    Pretty sure that it has one, but haven't checked inside the case!
    Memory
    upgraded to 12 gB from 8 gB
    Graphics Card(s)
    has switchable - Intel/ATI - Used wrong drivers, now ATI card is inop :( Will have to fix it soon!
    Sound Card
    I'm nearly deaf, so this isn't used often
    Monitor(s) Displays
    Touchscreen on laptop/32" Toshiba on HDMI (laid the Sharp TV on a mouse and cracked the screen!)
    Screen Resolution
    800x600
    Hard Drives
    One Samsung 1tB drive - 5400 rpm. Gonna switch to a 7200/10000 rpm or an SSD (if I can find $500 for a 1tB SSD!)
    - Switched to 500 gB Samsung 840 series SSD - WOW!!!
    PSU
    Why do we ask this for laptops?
    Case
    Silver with a neat Samsung logo
    Cooling
    sub-par, gotta get around to working on it soon Worked on it - still sub-par! :(
    Keyboard
    Microsoft Natural - the same one I've used since it orignally came out around 1995
    Mouse
    no Mouse - Trackball!!!!
    Internet Speed
    too slow when I'm waiting for a download to finish
    Browser
    Yes, I use this (Firefox mostly, w/IE next most)
    Antivirus
    Windows Defender and Windows Firewall
    Other Info
    I'm handsome and a snappy dresser :0)
You must log in or register to reply here.
Back
Top