Windows 8 PC hanging

T

telim

New Member
Messages
2
Hey all,

Lately my Windows 8 PC has been mysteriously hanging. I can still click icons and it would show the spinning wheel but programs won't load up (i.e. Chrome, task manager, etc) nor am I able to shut down the PC. I'll click "shut down" the spinning wheel shows up and then nothing. I sorta noticed this after I did a Windows update but I also did a system restore to before the updates but no I'm still experiencing this issue. I don't normally turn off this PC, it runs all day and night and usually acts up after a day or two which then I have to do a hard reset. I have all my power option set so that the PC doesn't sleep after a certain time or the hard drive doesn't turn off after a set time. No other programs were installed after the updates to Window and I've tried using the startup repair in the advanced settings in Windows 8, no problems were detected. I've scanned for malware with Malwarebytes and viruses with Avast and nothing turns up.

Not sure how to intepret the event logs but I have a few screens of it. I noticed the haning problem when I went to use the PC at around 9:30 and going into the event viewer>system I see two errors occurring at around 8:30, not sure if it's related. Thanks for any solution anyone can offer.

View attachment 16209
View attachment 16210
 

My Computer

System One

  • OS
    Windows 8
    System Manufacturer/Model
    Custom
    CPU
    Core i3 530
    Motherboard
    MSi
    Graphics Card(s)
    ATI Radeon 4770
    Sound Card
    On-board
    Monitor(s) Displays
    Dell
    Screen Resolution
    1440x900
    Hard Drives
    500 GB WD Blue
    1.5 TB Seagate
    500 GB Seagate
    PSU
    550 Watt Antec Earthwatts
I'm late for work, will look more later.
Please do this:
- open Event Viewer (eventvwr.msc)
- expand the Custom Views category (left click on the > next to the words "Custom Views")
- right click on Administrative Events
- select "Save all Events in Custom View as..."
- save the file as Admin.evtx
- zip up the file (right click on it, select "Send to", select "Compressed (zipped) folder")
- upload it with your next post (if it's too big, then upload it to a free file-hosting service and post a link here).

Also, Please provide this information so we can provide a complete analysis (even though you're not having BSOD's): https://www.eightforums.com/bsod-cr...e-screen-death-bsod-posting-instructions.html
 

My Computer

System One

  • OS
    Win8.1Pro - Finally!!!
    Computer type
    Laptop
    System Manufacturer/Model
    Samsung/NP780
    CPU
    Came with the laptop (i7 of some sort)
    Motherboard
    Pretty sure that it has one, but haven't checked inside the case!
    Memory
    upgraded to 12 gB from 8 gB
    Graphics Card(s)
    has switchable - Intel/ATI - Used wrong drivers, now ATI card is inop :( Will have to fix it soon!
    Sound Card
    I'm nearly deaf, so this isn't used often
    Monitor(s) Displays
    Touchscreen on laptop/32" Toshiba on HDMI (laid the Sharp TV on a mouse and cracked the screen!)
    Screen Resolution
    800x600
    Hard Drives
    One Samsung 1tB drive - 5400 rpm. Gonna switch to a 7200/10000 rpm or an SSD (if I can find $500 for a 1tB SSD!)
    - Switched to 500 gB Samsung 840 series SSD - WOW!!!
    PSU
    Why do we ask this for laptops?
    Case
    Silver with a neat Samsung logo
    Cooling
    sub-par, gotta get around to working on it soon Worked on it - still sub-par! :(
    Keyboard
    Microsoft Natural - the same one I've used since it orignally came out around 1995
    Mouse
    no Mouse - Trackball!!!!
    Internet Speed
    too slow when I'm waiting for a download to finish
    Browser
    Yes, I use this (Firefox mostly, w/IE next most)
    Antivirus
    Windows Defender and Windows Firewall
    Other Info
    I'm handsome and a snappy dresser :0)
I had a similar issue caused by virtualBox, might be worth uninstalling it if you have got it installed
 

My Computer

System One

  • OS
    Windows 8.1 Pro 64 Bit
    Computer type
    PC/Desktop
    System Manufacturer/Model
    Home Built System
    CPU
    Intel Core 2 Quad Q9450 2.66Ghz, Overclocked to 3.3Ghz
    Motherboard
    Gigabyte GA-EX38-DS5
    Memory
    8GB XMS2 4GB DDR2 PC2-8500
    Graphics Card(s)
    Gigabyte 660GTX 2GB
    Monitor(s) Displays
    Samsung SMS27B970D
    Screen Resolution
    2560x1440
    Hard Drives
    1xSAMSUNG SSD 840 Pro Series Basic 2.5" - 512 GB - Boot drive
    2xSamsung Spinpoint F1 750GB
    PSU
    Corsair 520HX
    Case
    Antec P182
    Cooling
    Zalman 9700NT
    Internet Speed
    12Mb/s
    Other Info
    I did a fresh format and install of Windows 8 64 Bit Pro. Sorry but I couldn't live without a start button so I have installed the Start8 start menu which is great. I try sometimes not to use it but find metro frustrating to find programs as I have many. I will use Metro for apps only and desktop of serious computing.
Just FYI - an Event ID 41 is Windows saying that it doesn't know why it shut down.
This can be due to overheating, overclocking, broken hardware, or other events that bypass the normal Windows error handling.

We'll need the info from the reports to dig into this a bit more.
 

My Computer

System One

  • OS
    Win8.1Pro - Finally!!!
    Computer type
    Laptop
    System Manufacturer/Model
    Samsung/NP780
    CPU
    Came with the laptop (i7 of some sort)
    Motherboard
    Pretty sure that it has one, but haven't checked inside the case!
    Memory
    upgraded to 12 gB from 8 gB
    Graphics Card(s)
    has switchable - Intel/ATI - Used wrong drivers, now ATI card is inop :( Will have to fix it soon!
    Sound Card
    I'm nearly deaf, so this isn't used often
    Monitor(s) Displays
    Touchscreen on laptop/32" Toshiba on HDMI (laid the Sharp TV on a mouse and cracked the screen!)
    Screen Resolution
    800x600
    Hard Drives
    One Samsung 1tB drive - 5400 rpm. Gonna switch to a 7200/10000 rpm or an SSD (if I can find $500 for a 1tB SSD!)
    - Switched to 500 gB Samsung 840 series SSD - WOW!!!
    PSU
    Why do we ask this for laptops?
    Case
    Silver with a neat Samsung logo
    Cooling
    sub-par, gotta get around to working on it soon Worked on it - still sub-par! :(
    Keyboard
    Microsoft Natural - the same one I've used since it orignally came out around 1995
    Mouse
    no Mouse - Trackball!!!!
    Internet Speed
    too slow when I'm waiting for a download to finish
    Browser
    Yes, I use this (Firefox mostly, w/IE next most)
    Antivirus
    Windows Defender and Windows Firewall
    Other Info
    I'm handsome and a snappy dresser :0)
usasma said:
Just FYI - an Event ID 41 is Windows saying that it doesn't know why it shut down.
This can be due to overheating, overclocking, broken hardware, or other events that bypass the normal Windows error handling.

We'll need the info from the reports to dig into this a bit more.
Click to expand...

Sorry for the very late reply and thanks a bunch for all the help. I actually gave one more try at Windows restore to a much earlier point (before all my Windows update and the uninstalling of Java). Seems like the recent critical updates for Win 8 is causing some instability. So far my the PC has been running without a hitch for two days straight now.
 

My Computer

System One

  • OS
    Windows 8
    System Manufacturer/Model
    Custom
    CPU
    Core i3 530
    Motherboard
    MSi
    Graphics Card(s)
    ATI Radeon 4770
    Sound Card
    On-board
    Monitor(s) Displays
    Dell
    Screen Resolution
    1440x900
    Hard Drives
    500 GB WD Blue
    1.5 TB Seagate
    500 GB Seagate
    PSU
    550 Watt Antec Earthwatts
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