Windows 8 and 8.1 Forums

Windows 8 Black Screen At Startup

  1. #1

    Kolkata, India
    Posts : 127
    Windows® 8.1 Pro 64-Bit

    Windows 8 Black Screen At Startup

    Hello Guys, Yesterday I had A problem with my PC
    I started it and pressed the Power Button. After the ASUS splash screen my PC went to A black screen.....

    There is no Startup Logo No Blue windows logo (blue rhombus) And no spinning chain.

    And after 30 mins my PC rebooted and when I pressed F8 to go to safe mode nothing happens but the black screen comes again......
    So I booted to my Windows 8 64-bit DVD and launched startup repair but it showed "error startup repair cannot fix your computer" then I came back and started Refresh my PC but now it showed another error message that "there is a problem refreshing your computer" and now when I came back and started "Reset" it again showed up the message "there is a problem refreshing your computer".

    I can't fix the problem......
    I have also tried "Advanced Option > Command Prompt > sfc \scannow" but it didn't help...

    So please help me, I had many personal files on this OS so I can't Format it.

    Thank For Any help.....

      My System SpecsSystem Spec

  2. #2

    Dungannon UK
    Posts : 5
    Windows 8 x64 Pro

    First of all unplug any USB devices you don't need especially hard drives. In bios turn off S.M.A.R.T HDD check at startup.

    See what happens when you do that.
      My System SpecsSystem Spec

  3. #3

    Kolkata, India
    Posts : 127
    Windows® 8.1 Pro 64-Bit

    Hello, Thanks But I have no USB device connected at this time.... And I have tried Disabling S.M.A.R.T HDD check but no luck

    I have not done any playing with any system file or boot file and nor I did anything with my BIOS, It is at its default settings....
    Please help me otherwise I need to Format my SSD and reinstall Windows which I don't want....

    Thanks If anyone can help....
      My System SpecsSystem Spec

Windows 8 Black Screen At Startup

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