Windows 8 and 8.1 Forums

Crash on Steelseries Engine install??

  1. #1

    Posts : 1
    Win 8 Pro

    Crash on Steelseries Engine install??

    Hello everyone!

    I'm trying to get my Steelseries engine install going for my new mouse and keyboard. But for some reason i keep getting the blue screen of death and it gives me the error of DPC_WatchDog, I have done some searching around and can't seem to find a fix for this particular install/driver? If you need more info just let me know. Thanks..

      My System SpecsSystem Spec

  2. #2

    Hello Wayne,

    Please go on our website and submit a support ticket. We would be happy to help you get your SteelSeries Engine up and running properly. Here is a link to our support page. SteelSeries - Support

    Please send the following information in your ticket so that we may further assist in your case:

    [1] Screen shot of your Device Manger:
    1) Right click on "My Computer" and choose "Properties"
    2) Click on the "Hardware" tab
    3) Click on the "Device Manager"
    4) Click on the "+" sign beside "Human Interface Devices"
    5) Click on the "+" sign beside "Keyboard" and "Mouse"
    6) Click on the "+" sign beside "Universal Serial Bus Controller"
    7) Click on the "+" sign beside "System Devices"
    8) Hold down the "Alt" key and press on the "Print Screen" key
    9) Go to Start->Programs->Accessories and click on Paint to open the Paint application
    10) Right click on the white space of the Paint application and choose "Paste"
    11) Save it to a folder or your Desktop
    12) Log back on to our online support and attach the image file that you save

    [2] Screenshot of any errors/messages.

    Thanks Wayne.

    SteelSeries Support Team
      My System SpecsSystem Spec

Crash on Steelseries Engine install??

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