BSOD aparently from cdrom.sys and ntoskrnl.exe

DiogoS

New Member
Messages
2
Hi all,

i have just bought a new laptop from Asus, K55V with window 8 64 bit and since then it´s having lots of BSOD's.
It´s almost half the times i want to shutdown or restart the machine, takes about 4 minutes and then appears the blue screen.

http://www.diogosoares.pt/diogos.zip HERE IS THE CRASH DUMP FILES ALREADY ARQUIVED WITH SF DIAGNOSTIC TOOL

Please help me.
Thanks
 

My Computer

System One

  • OS
    Windows 8 64bit
    System Manufacturer/Model
    ASUS
    CPU
    i5 Ivy
    Memory
    6GB DDR3
    Graphics Card(s)
    Nvidia635M
Your mini-dumps are pointing towards one driver file in particular:

VBoxNetFlt.sys - VirtualBox network driver: Driver Reference Table

Please un-install/remove every trace of Virtualbox from your system for testing purposes. If your BSODs stop then maybe downloading the latest version would be fine. The other two files your mini-dumps appear to be pointing to were pci.sys and vwifibus.sys but these are Windows Update files and are unlikely to be the cause of the BSOD.

I have also found some out-of-date drivers on your system which you should consider updating to Windows 8 64bit versions or un-installing/removing from the system if un-needed:

atkwmiacpi64.sys - ATK WMIACPI Utility: Driver Reference Table(you should consider removing Asus Utilities from your PC as some are known to cause BSODs)
AiCharger.sys - Asus Charger Driver: Driver Reference Table (please remove AI Charger from the system, known BSOD creator)
ASMMAP64.sys - LENOVO ATK Hotkey ATK0101 ACPI UTILITY (2009): Driver Reference Table

Please update drivers to Windows 8 64bit versions from your manufacturers website. This should include Utilities/ATKACPI driver and hotkey-related utilities and anything you think should be updated:
ASUSTeK Computer Inc. -Support- Drivers and Download K55VJ

Please make sure you have all the Windows 8 updates until you can install no more.

-cheers
 

My Computer

System One

  • OS
    Windows 8 Pro 64bit
Well, I have not unistalled virtualbox because all the work i have there but i did unistalled ATK WMIACPI and Asus Charger and until now, after 3 restarts, nothing bad has happen. Seems that the problem is caused by thoose utilities. In the future, if something goes wrong I will post it here.
Thanks for all the help :)
 

My Computer

System One

  • OS
    Windows 8 64bit
    System Manufacturer/Model
    ASUS
    CPU
    i5 Ivy
    Memory
    6GB DDR3
    Graphics Card(s)
    Nvidia635M
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