IRQL_NOT_LESS_OR_EQUAL ntoskrnl.exe

WhipeeDip

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Hi. My friend got this BSoD for the first time on Windows 8 (Pro 64-bit). However, he has also gotten it in the past several times on Windows 7 (Ultimate 64-bit). Since this same exact BSoD has occurred on a fresh install of an OS, I'd like to know what the problem is.
It happens randomly. Idling, using a browser, gaming, etc.
Thank you.

His drivers are fully updated. He replaced his motherboard and CPU before the clean install of Windows 8, so those are probably not the cause of the error, unless his old and new hardware was defective (unlikely). He got a new SSD and clean installed to that. Memtest, FurMark, and Prime95 have always passed with no errors.
 

My Computer

System One

  • OS
    Windows 8 Pro 64-bit
You have a NETGEAR WG111v3 Wireless-G USB Adapter. The wireless driver dates from 2009 - while it may be compatible with Win7, I doubt that it's compatible with Win8.
I do not recommend using wireless USB network devices. Especially in Win7/Win8 systems.
These wireless USB devices have many issues with Win7(and I suspect with Win8) - using Vista drivers with them is almost sure to cause a BSOD.
Should you want to keep using these devices, be sure to have Win7/Win8 drivers - DO NOT use Vista drivers!!!
An installable wireless PCI/PCIe card that's plugged into your motherboard is much more robust, reliable, and powerful.

We've seen a number of BSOD issues with SSD's. Here's the information that I've compiled so far:
There's not a whole bunch available to test SSD's. The "easiest" test is to remove the SSD, install a platter-based hard drive, install Windows and test for stability that way.

Here's some suggestions:
- Update the SSD's firmware to the latest available version (VERY IMPORTANT!!!)
- Update the motherboard controllers drivers to the latest available version from the controller manufacturer (NOT the mobo manufacturer unless you can't find any on the controller manufacturer's website)
- Slow the memory (RAM) down to the next slower speed (I've only seen one person who claimed that this worked for them).
- Use any manufacturer's utilities that you may have. If you don't have any, then try this free one (I haven't used it myself): Crystal Dew World
- Update chipset and storage controller drivers to the latest available from the manufacturer of the device (not the manufacturer of the motherboard). Be sure to update ALL controllers on the motherboard!
....NOTE: Recently (Nov 2011) we had BSOD issues with the Marvell 91xx controller and an SSD. You may have to switch controllers also.
- Replace the SSD with a platter based hard drive and see if that stops the BSOD's. If it does, then it's likely that there's a problem with the SSD OR an incompatibility with your system.
It's my opinion that SSD's aren't reliable enough (with current hardware) to be used on a system that needs to work reliably. Until I see reliability I will not recommend, nor will I use, SSD's for critical applications.
06 Dec 2011 - This post tends to confirm issues with certain SSD chipsets and certain controllers - [SOLVED] cant find the cause of BSOD F4 - Tech Support Forum
29 May 2012 - The frequency of BSOD's with SSD's seems to have been decreasing over the last several months. It may be approaching time to re-evaluate my stand on their suitability for use in production systems.
10 Nov 2012 - I'm seeing an upswing in SSD errors - but most appear due to older storage controller drivers. I strongly suggest NOT using storage controller drivers that don't date from 2012 (if none are available, don't connect an SSD to that controller)
05 Jan 2013 - very interesting post about difficulties with the Marvell controllers even when not connected to the SSD drives: https://www.eightforums.com/bsod-cr...-pc-reboots-when-waking-sleep.html#post169956

Please install the drivers for this device. It's most likely your Intel(R) Smart Connect Technology Device
Not Available ACPI\INT33A0\0 The drivers for this device are not installed.

Please update these older drivers. Links are included to assist in looking up the source of the drivers. If unable to find an update, please remove (un-install) the program responsible for that driver. DO NOT manually delete/rename the driver as it may make the system unbootable! :

wg111v3.sys Wed Nov 18 04:47:46 2009 (4B03C2C2)
NETGEAR WG111v3
http://www.carrona.org/drivers/driver.php?id=wg111v3.sys

k57nd60a.sys Wed Oct 19 16:17:36 2011 (4E9F3060)
Broadcom NetLink Gigabit Ethernet NDIS6.x Unified Driver
http://www.carrona.org/drivers/driver.php?id=k57nd60a.sys

If this doesn't fix the BSOD's, please run Driver Verifier according to these instructions: Driver Verifier Settings

Analysis:
The following is for informational purposes only.
Code:
[font=lucida console]**************************Mon Jan 21 14:59:11.930 2013 (UTC - 5:00)**************************
Loading Dump File [C:\Users\Owner\SysnativeBSODApps\012113-7984-01.dmp]
Windows 8 Kernel Version 9200 MP (4 procs) Free x64
Built by: [B]9200[/B].16461.amd64fre.win8_gdr.121119-1606
System Uptime:[B]2 days 2:40:34.578[/B]
Probably caused by :[B]ntkrnlmp.exe ( nt!ExpScanGeneralLookasideList+60 )[/B]
BugCheck [B]A, {ffffffffffffffd8, 2, 0, fffff802949635ff}[/B]
BugCheck Info: [url=http://www.carrona.org/bsodindx.html#0x0000000A]IRQL_NOT_LESS_OR_EQUAL (a)[/url]
Arguments: 
Arg1: ffffffffffffffd8, memory referenced
Arg2: 0000000000000002, IRQL
Arg3: 0000000000000000, bitfield :
    bit 0 : value 0 = read operation, 1 = write operation
    bit 3 : value 0 = not an execute operation, 1 = execute operation (only on chips which support this level of status)
Arg4: fffff802949635ff, address which referenced memory
BUGCHECK_STR:  AV
DEFAULT_BUCKET_ID:  WIN8_DRIVER_FAULT
PROCESS_NAME: [B]System[/B]
FAILURE_BUCKET_ID: [B]AV_nt!ExpScanGeneralLookasideList[/B]
CPUID:        "Intel(R) Core(TM) i5-3570K CPU @ 3.40GHz"
MaxSpeed:     3400
CurrentSpeed: [B]3400[/B]
  BIOS Version                  P2.50
  BIOS Release Date             10/31/2012
  Manufacturer                  To Be Filled By O.E.M.
  Product Name                  To Be Filled By O.E.M.
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
[/font]

3rd Party Drivers:
The following is for information purposes only.
Any drivers in red should be updated or removed from your system. And should have been discussed in the body of my post.
Code:
[font=lucida console]**************************Mon Jan 21 14:59:11.930 2013 (UTC - 5:00)**************************
[COLOR=RED][B]wg111v3.sys                 Wed Nov 18 04:47:46 2009 (4B03C2C2)[/B][/COLOR]
[COLOR=RED][B]k57nd60a.sys                Wed Oct 19 16:17:36 2011 (4E9F3060)[/B][/COLOR]
HECIx64.sys                 Mon Jul  2 18:14:58 2012 (4FF21D62)
dump_storahci.sys           Wed Jul 25 22:30:35 2012 (5010ABCB)
igdkmd64.sys                Wed Sep 26 15:49:04 2012 (50635C30)
intelppm.sys                Mon Nov  5 22:55:02 2012 (50988A16)
VirtuWDDM.sys               Thu Nov 29 13:02:16 2012 (50B7A328)
AtihdW86.sys                Wed Dec 12 12:20:30 2012 (50C8BCDE)
atikmpag.sys                Wed Dec 19 14:32:55 2012 (50D21667)
atikmdag.sys                Wed Dec 19 15:38:55 2012 (50D225DF)
[/font]
http://www.carrona.org/drivers/driver.php?id=wg111v3.sys
http://www.carrona.org/drivers/driver.php?id=k57nd60a.sys
http://www.carrona.org/drivers/driver.php?id=HECIx64.sys
http://www.carrona.org/drivers/driver.php?id=dump_storahci.sys
http://www.carrona.org/drivers/driver.php?id=igdkmd64.sys
http://www.carrona.org/drivers/driver.php?id=intelppm.sys
http://www.carrona.org/drivers/driver.php?id=VirtuWDDM.sys
http://www.carrona.org/drivers/driver.php?id=AtihdW86.sys
http://www.carrona.org/drivers/driver.php?id=atikmpag.sys
http://www.carrona.org/drivers/driver.php?id=atikmdag.sys
 

My Computer

System One

  • OS
    Win8.1Pro - Finally!!!
    Computer type
    Laptop
    System Manufacturer/Model
    Samsung/NP780
    CPU
    Came with the laptop (i7 of some sort)
    Motherboard
    Pretty sure that it has one, but haven't checked inside the case!
    Memory
    upgraded to 12 gB from 8 gB
    Graphics Card(s)
    has switchable - Intel/ATI - Used wrong drivers, now ATI card is inop :( Will have to fix it soon!
    Sound Card
    I'm nearly deaf, so this isn't used often
    Monitor(s) Displays
    Touchscreen on laptop/32" Toshiba on HDMI (laid the Sharp TV on a mouse and cracked the screen!)
    Screen Resolution
    800x600
    Hard Drives
    One Samsung 1tB drive - 5400 rpm. Gonna switch to a 7200/10000 rpm or an SSD (if I can find $500 for a 1tB SSD!)
    - Switched to 500 gB Samsung 840 series SSD - WOW!!!
    PSU
    Why do we ask this for laptops?
    Case
    Silver with a neat Samsung logo
    Cooling
    sub-par, gotta get around to working on it soon Worked on it - still sub-par! :(
    Keyboard
    Microsoft Natural - the same one I've used since it orignally came out around 1995
    Mouse
    no Mouse - Trackball!!!!
    Internet Speed
    too slow when I'm waiting for a download to finish
    Browser
    Yes, I use this (Firefox mostly, w/IE next most)
    Antivirus
    Windows Defender and Windows Firewall
    Other Info
    I'm handsome and a snappy dresser :0)
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