Windows 8 and 8.1 Forums


  1. #1

    Posts : 1
    Windows 8 Pro 64-bit

    IRQL_NOT_LESS_OR_EQUAL ntoskrnl.exe

    Hi. My friend got this BSoD for the first time on Windows 8 (Pro 64-bit). However, he has also gotten it in the past several times on Windows 7 (Ultimate 64-bit). Since this same exact BSoD has occurred on a fresh install of an OS, I'd like to know what the problem is.
    It happens randomly. Idling, using a browser, gaming, etc.
    Thank you.

    His drivers are fully updated. He replaced his motherboard and CPU before the clean install of Windows 8, so those are probably not the cause of the error, unless his old and new hardware was defective (unlikely). He got a new SSD and clean installed to that. Memtest, FurMark, and Prime95 have always passed with no errors.

      My System SpecsSystem Spec

  2. #2

    Posts : 5,139
    Win8.1Pro - Finally!!!

    You have a NETGEAR WG111v3 Wireless-G USB Adapter. The wireless driver dates from 2009 - while it may be compatible with Win7, I doubt that it's compatible with Win8.
    I do not recommend using wireless USB network devices. Especially in Win7/Win8 systems.
    These wireless USB devices have many issues with Win7(and I suspect with Win8) - using Vista drivers with them is almost sure to cause a BSOD.
    Should you want to keep using these devices, be sure to have Win7/Win8 drivers - DO NOT use Vista drivers!!!
    An installable wireless PCI/PCIe card that's plugged into your motherboard is much more robust, reliable, and powerful.
    We've seen a number of BSOD issues with SSD's. Here's the information that I've compiled so far:
    There's not a whole bunch available to test SSD's. The "easiest" test is to remove the SSD, install a platter-based hard drive, install Windows and test for stability that way.

    Here's some suggestions:
    - Update the SSD's firmware to the latest available version (VERY IMPORTANT!!!)
    - Update the motherboard controllers drivers to the latest available version from the controller manufacturer (NOT the mobo manufacturer unless you can't find any on the controller manufacturer's website)
    - Slow the memory (RAM) down to the next slower speed (I've only seen one person who claimed that this worked for them).
    - Use any manufacturer's utilities that you may have. If you don't have any, then try this free one (I haven't used it myself): Crystal Dew World
    - Update chipset and storage controller drivers to the latest available from the manufacturer of the device (not the manufacturer of the motherboard). Be sure to update ALL controllers on the motherboard!
    ....NOTE: Recently (Nov 2011) we had BSOD issues with the Marvell 91xx controller and an SSD. You may have to switch controllers also.
    - Replace the SSD with a platter based hard drive and see if that stops the BSOD's. If it does, then it's likely that there's a problem with the SSD OR an incompatibility with your system.
    It's my opinion that SSD's aren't reliable enough (with current hardware) to be used on a system that needs to work reliably. Until I see reliability I will not recommend, nor will I use, SSD's for critical applications.
    06 Dec 2011 - This post tends to confirm issues with certain SSD chipsets and certain controllers - [SOLVED] cant find the cause of BSOD F4 - Tech Support Forum
    29 May 2012 - The frequency of BSOD's with SSD's seems to have been decreasing over the last several months. It may be approaching time to re-evaluate my stand on their suitability for use in production systems.
    10 Nov 2012 - I'm seeing an upswing in SSD errors - but most appear due to older storage controller drivers. I strongly suggest NOT using storage controller drivers that don't date from 2012 (if none are available, don't connect an SSD to that controller)
    05 Jan 2013 - very interesting post about difficulties with the Marvell controllers even when not connected to the SSD drives:
    Please install the drivers for this device. It's most likely your Intel(R) Smart Connect Technology Device
    Not Available ACPI\INT33A0\0 The drivers for this device are not installed.
    Please update these older drivers. Links are included to assist in looking up the source of the drivers. If unable to find an update, please remove (un-install) the program responsible for that driver. DO NOT manually delete/rename the driver as it may make the system unbootable! :

    wg111v3.sys Wed Nov 18 04:47:46 2009 (4B03C2C2)
    NETGEAR WG111v3

    k57nd60a.sys Wed Oct 19 16:17:36 2011 (4E9F3060)
    Broadcom NetLink Gigabit Ethernet NDIS6.x Unified Driver

    If this doesn't fix the BSOD's, please run Driver Verifier according to these instructions: Driver Verifier Settings

    The following is for informational purposes only.
    **************************Mon Jan 21 14:59:11.930 2013 (UTC - 5:00)**************************
    Loading Dump File [C:\Users\Owner\SysnativeBSODApps\012113-7984-01.dmp]
    Windows 8 Kernel Version 9200 MP (4 procs) Free x64
    Built by: 9200.16461.amd64fre.win8_gdr.121119-1606
    System Uptime:2 days 2:40:34.578
    Probably caused by :ntkrnlmp.exe ( nt!ExpScanGeneralLookasideList+60 )
    BugCheck A, {ffffffffffffffd8, 2, 0, fffff802949635ff}
    BugCheck Info: IRQL_NOT_LESS_OR_EQUAL (a)
    Arg1: ffffffffffffffd8, memory referenced
    Arg2: 0000000000000002, IRQL
    Arg3: 0000000000000000, bitfield :
        bit 0 : value 0 = read operation, 1 = write operation
        bit 3 : value 0 = not an execute operation, 1 = execute operation (only on chips which support this level of status)
    Arg4: fffff802949635ff, address which referenced memory
    PROCESS_NAME: System
    FAILURE_BUCKET_ID: AV_nt!ExpScanGeneralLookasideList
    CPUID:        "Intel(R) Core(TM) i5-3570K CPU @ 3.40GHz"
    MaxSpeed:     3400
    CurrentSpeed: 3400
      BIOS Version                  P2.50
      BIOS Release Date             10/31/2012
      Manufacturer                  To Be Filled By O.E.M.
      Product Name                  To Be Filled By O.E.M.
    3rd Party Drivers:
    The following is for information purposes only.
    Any drivers in red should be updated or removed from your system. And should have been discussed in the body of my post.
    **************************Mon Jan 21 14:59:11.930 2013 (UTC - 5:00)**************************
    wg111v3.sys                 Wed Nov 18 04:47:46 2009 (4B03C2C2)
    k57nd60a.sys                Wed Oct 19 16:17:36 2011 (4E9F3060)
    HECIx64.sys                 Mon Jul  2 18:14:58 2012 (4FF21D62)
    dump_storahci.sys           Wed Jul 25 22:30:35 2012 (5010ABCB)
    igdkmd64.sys                Wed Sep 26 15:49:04 2012 (50635C30)
    intelppm.sys                Mon Nov  5 22:55:02 2012 (50988A16)
    VirtuWDDM.sys               Thu Nov 29 13:02:16 2012 (50B7A328)
    AtihdW86.sys                Wed Dec 12 12:20:30 2012 (50C8BCDE)
    atikmpag.sys                Wed Dec 19 14:32:55 2012 (50D21667)
    atikmdag.sys                Wed Dec 19 15:38:55 2012 (50D225DF)
      My System SpecsSystem Spec


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