Windows 8 and 8.1 Forums

BSOD When Shutting Down Windows 8

  1. #1

    BSOD When Shutting Down Windows 8

    I've recently gotten 2 BsODs while shutting down my laptop,as in it takes around ten mins to shut down and on the next startup i get the BSoD msg.

    My laptop is a Samsung NP550P5C-S03IN with OEM Windows 8,the Drivers are untouched as newer versions are not available( The earliest dmp files indicate a problem with the Wifi Driver which occurred when i updated the drivers from Intel site, so i reverted to the previous versions via a system refresh)

    Thanks in Advance for the Help

      My System SpecsSystem Spec

  2. #2

    Posts : 250
    Windows 7 Home Premium 64 Bit

    Welcome to EightForums.
    Start Menu\Programs\Bitdefender 2013    Public:Start Menu\Programs\Bitdefender 2013    Public
    Please uninstall BitDefender for troubleshooting purposes:

    Perform a clean boot:

    Perform a System File Check:

    Uninstall Daemon tools, use Total Mounter instead:

    And I would not recommend using stuffs like Tune Up Utilities! These stuff corrupt the system rather than Fix and if it's not broken don't try fixing it! Please uninstall Tune up.

    Reinstall your network drivers as well!
    ********************************************************************************                                                                             *
    *                        Bugcheck Analysis                                    *
    *                                                                             *
    Use !analyze -v to get detailed debugging information.
    BugCheck 9F, {3, fffffa8006bc1060, fffff880009ec7e0, fffffa80112828d0}
    Probably caused by : pci.sys
    Followup: MachineOwner
    2: kd> !analyze -v
    *                                                                             *
    *                        Bugcheck Analysis                                    *
    *                                                                             *
    A driver has failed to complete a power IRP within a specific time (usually 10 minutes).
    Arg1: 0000000000000003, A device object has been blocking an Irp for too long a time
    Arg2: fffffa8006bc1060, Physical Device Object of the stack
    Arg3: fffff880009ec7e0, nt!TRIAGE_9F_POWER on Win7, otherwise the Functional Device Object of the stack
    Arg4: fffffa80112828d0, The blocked IRP
    Debugging Details:
    IMAGE_NAME:  pci.sys
    MODULE_NAME: pci
    FAULTING_MODULE: fffff880015c3000 pci
    PROCESS_NAME:  System
    TAG_NOT_DEFINED_c000000f:  FFFFF880009F3FB0
    fffff880`009ec7a8 fffff800`5740df6e : 00000000`0000009f 00000000`00000003 fffffa80`06bc1060 fffff880`009ec7e0 : nt!KeBugCheckEx
    fffff880`009ec7b0 fffff800`5740dfa1 : fffffa80`10ce4010 fffffa80`0fbb4c70 fffff880`009ec939 fffff800`57324786 : nt!PopIrpWatchdogBugcheck+0xe2
    fffff880`009ec810 fffff800`573258e4 : fffffa80`0fbb4c70 fffffa80`0fbb4b00 fffff880`009ecb18 fffff880`01af5180 : nt!PopIrpWatchdog+0x32
    fffff880`009ec860 fffff800`57325fd5 : 00000000`00000000 00000000`00001f00 00000000`00140001 00000000`00000012 : nt!KiProcessExpiredTimerList+0x214
    fffff880`009ec9a0 fffff800`57325e88 : fffff880`009c3180 fffff800`57576f80 00000000`00000002 00000000`006384fa : nt!KiExpireTimerTable+0xa9
    fffff880`009eca40 fffff800`573202d6 : fffffa80`00000000 00001f80`00ff00ff 00000000`00000000 00000000`00000002 : nt!KiTimerExpiration+0xc8
    fffff880`009ecaf0 fffff800`5732467a : fffff880`009c3180 fffff880`009c3180 00000000`00000000 fffff880`009cef40 : nt!KiRetireDpcList+0x1f6
    fffff880`009ecc60 00000000`00000000 : fffff880`009ed000 fffff880`009e7000 00000000`00000000 00000000`00000000 : nt!KiIdleLoop+0x5a
    FOLLOWUP_NAME:  MachineOwner
    FAILURE_BUCKET_ID:  0x9F_3_NETwew00_IMAGE_pci.sys
    BUCKET_ID:  0x9F_3_NETwew00_IMAGE_pci.sys
    Followup: MachineOwner
    2: kd> !irp fffffa80112828d0
    Irp is active with 5 stacks 3 is current (= 0xfffffa8011282a30)
     No Mdl: No System Buffer: Thread 00000000:  Irp stack trace.  
         cmd  flg cl Device   File     Completion-Context
     [  0, 0]   0  0 00000000 00000000 00000000-00000000    
    			Args: 00000000 00000000 00000000 00000000
     [  0, 0]   0  0 00000000 00000000 00000000-00000000    
    			Args: 00000000 00000000 00000000 00000000
    >[ 16, 2]   0  0 fffffa8010da0050 00000000 00000000-00000000    
    	      Unable to load image \SystemRoot\system32\DRIVERS\NETwew00.sys, Win32 error 0n2
    *** WARNING: Unable to verify timestamp for NETwew00.sys
    *** ERROR: Module load completed but symbols could not be loaded for NETwew00.sys
    			Args: 00015600 00000000 00000005 00000003
     [ 16, 2]   0 e1 fffffa800860f2e0 00000000 fffff800575df720-fffffa8010ce4010 Success Error Cancel pending
    	       \Driver\vwifibus	nt!PopSystemIrpCompletion
    			Args: 00015600 00000000 00000005 00000003
     [  0, 0]   0  0 00000000 00000000 00000000-fffffa8010ce4010    
    			Args: 00000000 00000000 00000000 00000000
    Let us know the results, good luck.
      My System SpecsSystem Spec

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