Solved Not BSOD, but....

DanielJ

Member
Member
Messages
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I didn't know where else to post. Here's my problem. Just bought a new pc, have no experience with windows 8. I play pc games. Prior to today, I've had no problems. Started up LoTRO, played for a good while, then the computer just restarted on me. No warnings, no nothing. Thought it must have been a fluke, tried again same result. Tried out a different game, worked fine. So I uninstalled LoTRO, thought it'd be fixed, tried another game, same thing happened. Only about 5-10 minutes in it decides to restart on me. I'm in the process of doing a full system scan, I thought that maybe my graphics card was overheating, but it's really just five minutes into running something it was doing fine a day ago. I downloaded CPUID Hardware monitor just in case but the readings all look good. I've uninstalled and deleted what I downloaded between yesterday when it was working, and today. Here's my system info:
SIV32L - System Information Viewer V4.34 BERNADANALEX::BernaDan


Windows 8 x64 (Type 0x65) (Single User) V6.02 Build 9200 BERNADANALEX::BernaDan English (0409) United States (1)
Workgroup WORKGROUP 00 00:29:34 2013-01-19 19:42:35 [BIOS 04.06.05 11/05/12] Mains Power


Resource Usage 16% [1] 0.0% Current Maximum
System Physical Memory 2.06GB -25.71MB 12.00GB
System Paging File 1.88GB 22.07GB 23.95GB
System File Cache 10.37GB 1.63GB 10.59GB



Cores 4 Chips 1 Disks 32°C DIMMs 12GB


Processor Clock 8.6% CPU Utilisation Volts Temp APIC Socket G2 PGA-988B Intel Core i5 Quad 3470 (Ivy Bridge) 3.20GHz [E1]
CPU-0 3.19GHz x32 100MHz U 3% K 3% D 1% I 1% 0.0.0 Technology 22nm x64 Family 6 Model 58 (3A) Stepping 9
CPU-1 3.19GHz x32 100MHz U 2% K 2% 0.2.0 CPUs 4 Cores 4 Intel(R) Core(TM) i5-3470 CPU @ 3.20GHz
CPU-2 3.19GHz x32 100MHz U 1% K 4% D 2% 0.4.0 L1 Code Cache 8-way 64-byte 4 x 32KB
CPU-3 3.19GHz x32 100MHz U 14% K 3% 0.6.0 L1 Data Cache 8-way 64-byte 4 x 32KB [3/3]
Memory GPU 10% GPU Utilisation Shader Fans L2 Unified Cache 8-way 64-byte 4 x 256KB [8]
GPU-0 405MHz P8 405MHz Activity 10% 0.90 47°C 810MHz 52% L3 Unified Cache (4) 12-way 64-byte 1 x 6MB [25]
[Cache-0 Latency] [MMX SSE4.2 XD SMX AVX]


EDIT: attached zip file
 
Last edited:

My Computer

System One

  • OS
    Windows 8
    System Manufacturer/Model
    ZT Systems
    CPU
    Intel Core i5-3470 CPU @3.20Ghz 3.60GHz
    Memory
    12 GB
    Graphics Card(s)
    Nvidia GeForce GT 630 4gb
    Sound Card
    realtex audio
    Monitor(s) Displays
    46 in Sony TV
    Screen Resolution
    1920x1080
    Hard Drives
    2tb hd
Your system info does not tell anything about the problem. press on WIN+x, a popup menu will display on bottom left corner, click on Event Viewer, look under Windows Logs-> Application, it will tell a little bit more about what happened at the time it rebooted
 

My Computer

System One

  • OS
    8.1x64PWMC Ubuntu14.04x64 MintMate17x64
    Computer type
    PC/Desktop
    System Manufacturer/Model
    Home Brewed
    CPU
    I7 4970K OC'ed @4.7 GHz
    Motherboard
    MSI-Z97
    Memory
    16 GB G-Skill Trident X @2400MHZ
    Graphics Card(s)
    NVIDIA GeForce GTS 450
    Sound Card
    X-Fi Titanium Fatal1ty Professional Series
    Monitor(s) Displays
    Dual HP-W2408
    Screen Resolution
    1920X1200
    Hard Drives
    256 GB M2 sm951, (2) 500GB 850EVO, 5TB, 2 TB Seagate
    PSU
    Antec 850W
    Case
    Antec 1200
    Cooling
    Danger Den H20
    Keyboard
    Logitech
    Mouse
    Logitech Performance Mouse MX
    Internet Speed
    35/12mbps
    Browser
    Firefox
Fault bucket AV_nvlddmkm!CNvLPushBuffer::addGPFifoEntry, type 0
Event Name: BlueScreen
Response: Microsoft Windows Error Reporting
Cab Id: b89fd814-1479-4be3-9fe1-7473abcb5811


Problem signature:
P1:
P2:
P3:
P4:
P5:
P6:
P7:
P8:
P9:
P10:


Attached files:
C:\Windows\Minidump\011913-25812-01.dmp
C:\Users\BernaDan\AppData\Local\Temp\WER-59562-0.sysdata.xml
C:\Windows\MEMORY.DMP
C:\Users\BernaDan\AppData\Local\Temp\WERCA8E.tmp.WERInternalMetadata.xml


These files may be available here:
C:\ProgramData\Microsoft\Windows\WER\ReportArchive\Kernel_0_0_cab_0d59d57b


Analysis symbol:
Rechecking for solution: 0
Report Id: 011913-25812-01
Report Status: 0
Hashed bucket:


This what I'm looking for? Apologize in advance but don't really know which events to look for...
 

My Computer

System One

  • OS
    Windows 8
    System Manufacturer/Model
    ZT Systems
    CPU
    Intel Core i5-3470 CPU @3.20Ghz 3.60GHz
    Memory
    12 GB
    Graphics Card(s)
    Nvidia GeForce GT 630 4gb
    Sound Card
    realtex audio
    Monitor(s) Displays
    46 in Sony TV
    Screen Resolution
    1920x1080
    Hard Drives
    2tb hd

My Computer

System One

  • OS
    8.1x64PWMC Ubuntu14.04x64 MintMate17x64
    Computer type
    PC/Desktop
    System Manufacturer/Model
    Home Brewed
    CPU
    I7 4970K OC'ed @4.7 GHz
    Motherboard
    MSI-Z97
    Memory
    16 GB G-Skill Trident X @2400MHZ
    Graphics Card(s)
    NVIDIA GeForce GTS 450
    Sound Card
    X-Fi Titanium Fatal1ty Professional Series
    Monitor(s) Displays
    Dual HP-W2408
    Screen Resolution
    1920X1200
    Hard Drives
    256 GB M2 sm951, (2) 500GB 850EVO, 5TB, 2 TB Seagate
    PSU
    Antec 850W
    Case
    Antec 1200
    Cooling
    Danger Den H20
    Keyboard
    Logitech
    Mouse
    Logitech Performance Mouse MX
    Internet Speed
    35/12mbps
    Browser
    Firefox
here's the file
 

My Computer

System One

  • OS
    Windows 8
    System Manufacturer/Model
    ZT Systems
    CPU
    Intel Core i5-3470 CPU @3.20Ghz 3.60GHz
    Memory
    12 GB
    Graphics Card(s)
    Nvidia GeForce GT 630 4gb
    Sound Card
    realtex audio
    Monitor(s) Displays
    46 in Sony TV
    Screen Resolution
    1920x1080
    Hard Drives
    2tb hd
Your video display driver Version 9.18.13.697 10/17/2012 is outdated: nvlddmkm.sys
Go to nvidia.com and download the new driver and install it. Make sure you disable any anti virus software.

Also, when you have a chance, update your system specs so you can get help more effectively.


EDIT: the 2nd dmp file also indicated that you have AVAST anti virus running, Windows Defender is sufficient enough, you don't really need it.
 
Last edited:

My Computer

System One

  • OS
    8.1x64PWMC Ubuntu14.04x64 MintMate17x64
    Computer type
    PC/Desktop
    System Manufacturer/Model
    Home Brewed
    CPU
    I7 4970K OC'ed @4.7 GHz
    Motherboard
    MSI-Z97
    Memory
    16 GB G-Skill Trident X @2400MHZ
    Graphics Card(s)
    NVIDIA GeForce GTS 450
    Sound Card
    X-Fi Titanium Fatal1ty Professional Series
    Monitor(s) Displays
    Dual HP-W2408
    Screen Resolution
    1920X1200
    Hard Drives
    256 GB M2 sm951, (2) 500GB 850EVO, 5TB, 2 TB Seagate
    PSU
    Antec 850W
    Case
    Antec 1200
    Cooling
    Danger Den H20
    Keyboard
    Logitech
    Mouse
    Logitech Performance Mouse MX
    Internet Speed
    35/12mbps
    Browser
    Firefox
what do you mean by system spec, thanks =)
 

My Computer

System One

  • OS
    Windows 8
    System Manufacturer/Model
    ZT Systems
    CPU
    Intel Core i5-3470 CPU @3.20Ghz 3.60GHz
    Memory
    12 GB
    Graphics Card(s)
    Nvidia GeForce GT 630 4gb
    Sound Card
    realtex audio
    Monitor(s) Displays
    46 in Sony TV
    Screen Resolution
    1920x1080
    Hard Drives
    2tb hd
View attachment 15148

NOTE: if you think your problem is fixed. Please don't forget to mark the thread as SOLVED so it will help others.
 

My Computer

System One

  • OS
    8.1x64PWMC Ubuntu14.04x64 MintMate17x64
    Computer type
    PC/Desktop
    System Manufacturer/Model
    Home Brewed
    CPU
    I7 4970K OC'ed @4.7 GHz
    Motherboard
    MSI-Z97
    Memory
    16 GB G-Skill Trident X @2400MHZ
    Graphics Card(s)
    NVIDIA GeForce GTS 450
    Sound Card
    X-Fi Titanium Fatal1ty Professional Series
    Monitor(s) Displays
    Dual HP-W2408
    Screen Resolution
    1920X1200
    Hard Drives
    256 GB M2 sm951, (2) 500GB 850EVO, 5TB, 2 TB Seagate
    PSU
    Antec 850W
    Case
    Antec 1200
    Cooling
    Danger Den H20
    Keyboard
    Logitech
    Mouse
    Logitech Performance Mouse MX
    Internet Speed
    35/12mbps
    Browser
    Firefox
Alright, tested it out, did the same thing. I updated my driver as you suggested, and disabled avast and turned defender back on.
 

My Computer

System One

  • OS
    Windows 8
    System Manufacturer/Model
    ZT Systems
    CPU
    Intel Core i5-3470 CPU @3.20Ghz 3.60GHz
    Memory
    12 GB
    Graphics Card(s)
    Nvidia GeForce GT 630 4gb
    Sound Card
    realtex audio
    Monitor(s) Displays
    46 in Sony TV
    Screen Resolution
    1920x1080
    Hard Drives
    2tb hd
So I was testing it out, and it happened in another program It hadn't happened in before. Barely five minutes in.reran that tool from the forums, and included one of the two .dmp files that the error report said would be sent to microsoft, the other one is the memory.dmp but it's kind of large.
 

My Computer

System One

  • OS
    Windows 8
    System Manufacturer/Model
    ZT Systems
    CPU
    Intel Core i5-3470 CPU @3.20Ghz 3.60GHz
    Memory
    12 GB
    Graphics Card(s)
    Nvidia GeForce GT 630 4gb
    Sound Card
    realtex audio
    Monitor(s) Displays
    46 in Sony TV
    Screen Resolution
    1920x1080
    Hard Drives
    2tb hd
You OC'ed your system from 3.20GHZ to 3.60GHZ. Turn off OC until you get your system stable.
Dump Files still indicated nvlddmkm.sys driver from NVIDIA is at fault.
How did you update your Video driver ? Try to do it one more time, this time click on Customize and on the bottom left of next screen check on "Fresh Install" or something like that, I don't remember but what it does is removing what you have in your system and make a fresh copy.
 

My Computer

System One

  • OS
    8.1x64PWMC Ubuntu14.04x64 MintMate17x64
    Computer type
    PC/Desktop
    System Manufacturer/Model
    Home Brewed
    CPU
    I7 4970K OC'ed @4.7 GHz
    Motherboard
    MSI-Z97
    Memory
    16 GB G-Skill Trident X @2400MHZ
    Graphics Card(s)
    NVIDIA GeForce GTS 450
    Sound Card
    X-Fi Titanium Fatal1ty Professional Series
    Monitor(s) Displays
    Dual HP-W2408
    Screen Resolution
    1920X1200
    Hard Drives
    256 GB M2 sm951, (2) 500GB 850EVO, 5TB, 2 TB Seagate
    PSU
    Antec 850W
    Case
    Antec 1200
    Cooling
    Danger Den H20
    Keyboard
    Logitech
    Mouse
    Logitech Performance Mouse MX
    Internet Speed
    35/12mbps
    Browser
    Firefox
My system came oc'd i guess... I never did it. how do i undo that? I just did regular installation. I'll redo it.
 

My Computer

System One

  • OS
    Windows 8
    System Manufacturer/Model
    ZT Systems
    CPU
    Intel Core i5-3470 CPU @3.20Ghz 3.60GHz
    Memory
    12 GB
    Graphics Card(s)
    Nvidia GeForce GT 630 4gb
    Sound Card
    realtex audio
    Monitor(s) Displays
    46 in Sony TV
    Screen Resolution
    1920x1080
    Hard Drives
    2tb hd
k so i found out how to turn it off and i'm testing it now
 

My Computer

System One

  • OS
    Windows 8
    System Manufacturer/Model
    ZT Systems
    CPU
    Intel Core i5-3470 CPU @3.20Ghz 3.60GHz
    Memory
    12 GB
    Graphics Card(s)
    Nvidia GeForce GT 630 4gb
    Sound Card
    realtex audio
    Monitor(s) Displays
    46 in Sony TV
    Screen Resolution
    1920x1080
    Hard Drives
    2tb hd
Okay, So I undid the overclock, and removed avast. did a 'clean install' and the problem is still happening.
 

My Computer

System One

  • OS
    Windows 8
    System Manufacturer/Model
    ZT Systems
    CPU
    Intel Core i5-3470 CPU @3.20Ghz 3.60GHz
    Memory
    12 GB
    Graphics Card(s)
    Nvidia GeForce GT 630 4gb
    Sound Card
    realtex audio
    Monitor(s) Displays
    46 in Sony TV
    Screen Resolution
    1920x1080
    Hard Drives
    2tb hd
  1. Did you re-install the video driver as suggested above ???
  2. I thought that you've already uninstalled AVAST. If you search the forum, there are a lot of people having BSOD because of that
 

My Computer

System One

  • OS
    8.1x64PWMC Ubuntu14.04x64 MintMate17x64
    Computer type
    PC/Desktop
    System Manufacturer/Model
    Home Brewed
    CPU
    I7 4970K OC'ed @4.7 GHz
    Motherboard
    MSI-Z97
    Memory
    16 GB G-Skill Trident X @2400MHZ
    Graphics Card(s)
    NVIDIA GeForce GTS 450
    Sound Card
    X-Fi Titanium Fatal1ty Professional Series
    Monitor(s) Displays
    Dual HP-W2408
    Screen Resolution
    1920X1200
    Hard Drives
    256 GB M2 sm951, (2) 500GB 850EVO, 5TB, 2 TB Seagate
    PSU
    Antec 850W
    Case
    Antec 1200
    Cooling
    Danger Den H20
    Keyboard
    Logitech
    Mouse
    Logitech Performance Mouse MX
    Internet Speed
    35/12mbps
    Browser
    Firefox
Yes, I uninstalled avast before i did a clean install of the video driver. It's the 'fresh' install you mentioned, just different verbage.
 

My Computer

System One

  • OS
    Windows 8
    System Manufacturer/Model
    ZT Systems
    CPU
    Intel Core i5-3470 CPU @3.20Ghz 3.60GHz
    Memory
    12 GB
    Graphics Card(s)
    Nvidia GeForce GT 630 4gb
    Sound Card
    realtex audio
    Monitor(s) Displays
    46 in Sony TV
    Screen Resolution
    1920x1080
    Hard Drives
    2tb hd
As your pc is probably still under warranty I would suggest to bring it back for repair.
 

My Computer

System One

  • OS
    windows 8 pro
    System Manufacturer/Model
    home built
    CPU
    AMD Phenom II 955 BE
    Motherboard
    ASUS M4A785TD-V EVO
    Memory
    4GB geil
    Graphics Card(s)
    MSI HD5770
    Sound Card
    onboard
    Monitor(s) Displays
    LG flattron L225WS
    Hard Drives
    Samsung 1TB
    Samsung 1 TB
    Case
    Collermaster HAF
    Cooling
    XTREME Frezer II
    Keyboard
    Logitech G15
    Mouse
    Microtools WMX810
    Internet Speed
    cable
Would like to avoid doing that if possible.
 

My Computer

System One

  • OS
    Windows 8
    System Manufacturer/Model
    ZT Systems
    CPU
    Intel Core i5-3470 CPU @3.20Ghz 3.60GHz
    Memory
    12 GB
    Graphics Card(s)
    Nvidia GeForce GT 630 4gb
    Sound Card
    realtex audio
    Monitor(s) Displays
    46 in Sony TV
    Screen Resolution
    1920x1080
    Hard Drives
    2tb hd
The last thing I can suggest is to open the case and take out your video card, clean all the contacts with a soft cloth, Fan, blow out any dust, and reseat it back to the case. Sometimes if your Video Card does not make good contact, it will also cause BSOD.

As I said, your BSOD indicated the video driver is the cause, nothing else since you've already uninstall avast.

BTW, do you use any program that monitor the GPU temperature ???
 

My Computer

System One

  • OS
    8.1x64PWMC Ubuntu14.04x64 MintMate17x64
    Computer type
    PC/Desktop
    System Manufacturer/Model
    Home Brewed
    CPU
    I7 4970K OC'ed @4.7 GHz
    Motherboard
    MSI-Z97
    Memory
    16 GB G-Skill Trident X @2400MHZ
    Graphics Card(s)
    NVIDIA GeForce GTS 450
    Sound Card
    X-Fi Titanium Fatal1ty Professional Series
    Monitor(s) Displays
    Dual HP-W2408
    Screen Resolution
    1920X1200
    Hard Drives
    256 GB M2 sm951, (2) 500GB 850EVO, 5TB, 2 TB Seagate
    PSU
    Antec 850W
    Case
    Antec 1200
    Cooling
    Danger Den H20
    Keyboard
    Logitech
    Mouse
    Logitech Performance Mouse MX
    Internet Speed
    35/12mbps
    Browser
    Firefox
No I don't, can you suggest a good one? I'll leave the computer off though, start a game up, and it does it maybe 1 minute in, so it shouldn't be getting too hot right? I'll clean the case out, and make sure the video card has good contacts and test it out.
 

My Computer

System One

  • OS
    Windows 8
    System Manufacturer/Model
    ZT Systems
    CPU
    Intel Core i5-3470 CPU @3.20Ghz 3.60GHz
    Memory
    12 GB
    Graphics Card(s)
    Nvidia GeForce GT 630 4gb
    Sound Card
    realtex audio
    Monitor(s) Displays
    46 in Sony TV
    Screen Resolution
    1920x1080
    Hard Drives
    2tb hd
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