Blue Screen in Windows log off mode

CK1985NL

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Member
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When I log out and come back, I see that my PC restarts, I get a notification of minidump. It happens after I have logged off (Windows + L button) and maybe (in the future I'm afraid) when I'm working with PC, but has not yet done (blue screen). I do not even know why this problem, a hardware or a software? I followed the steps of this site and made a zip. file of minidump. I hope you can help me with this. Look here below for zip.file. Thank you.
 
Last edited:

My Computer

System One

  • OS
    Windows 10 Pro 64Bit
    CPU
    AMD FX-8150 Black Edition, sAM3+ 3.60 GHz, Octa-Core, 16MB, 125W
    Motherboard
    Asus Sabertooth 990FX AM3+
    Memory
    Corsair Vengeance 32GB DDR3 kit (4x 8GB), CMZ32GX3M4X1866C10'
    Graphics Card(s)
    EVGA GTX 970 Superclocked ACX 2.0
    Monitor(s) Displays
    Philips 32"PFL9606H/12
    Hard Drives
    Samsung 850 Pro series 1 TB
I thought my problem was solved after a driver update, but I was wrong. The pc is booting again automatically at Windows log off mode. During busy (gaming, surfing etc.) I get the problem minidump not, but only by windows log off mode. I've made a new zip file which includes the minidump files and I hope someone can help me to solve this problem. Thanks!
 

My Computer

System One

  • OS
    Windows 10 Pro 64Bit
    CPU
    AMD FX-8150 Black Edition, sAM3+ 3.60 GHz, Octa-Core, 16MB, 125W
    Motherboard
    Asus Sabertooth 990FX AM3+
    Memory
    Corsair Vengeance 32GB DDR3 kit (4x 8GB), CMZ32GX3M4X1866C10'
    Graphics Card(s)
    EVGA GTX 970 Superclocked ACX 2.0
    Monitor(s) Displays
    Philips 32"PFL9606H/12
    Hard Drives
    Samsung 850 Pro series 1 TB
try running fur mark to insure that your GPU isn't over heating or doesnt have some sort of hardware problem:

FurMark: Graphics Card Stability and Stress Test, OpenGL Benchmark and GPU Temperature | oZone3D.Net

FurMark Setup:
- If you have more than one GPU, select Multi-GPU during setup
- In the Run mode box, select "Stability Test" and "Log GPU Temperature" (BurnIn test in newer versions).
Click "Go" to start the test
- Run the test until the GPU temperature maxes out - or until you start having problems (whichever comes first).
- Click "Quit" to exit
 

My Computer

System One

  • OS
    Windows 8
    System Manufacturer/Model
    Acer Aspire V3-771G-9809
    CPU
    Intel Core i7-3632QM 2.2GHz
    Memory
    8GB
    Graphics Card(s)
    NVIDIA GeForce GT 650M
    Hard Drives
    1Tb
    Mouse
    Razer Deathadder
    Internet Speed
    54mbps
try running fur mark to insure that your GPU isn't over heating or doesnt have some sort of hardware problem:

FurMark: Graphics Card Stability and Stress Test, OpenGL Benchmark and GPU Temperature | oZone3D.Net

FurMark Setup:
- If you have more than one GPU, select Multi-GPU during setup
- In the Run mode box, select "Stability Test" and "Log GPU Temperature" (BurnIn test in newer versions).
Click "Go" to start the test
- Run the test until the GPU temperature maxes out - or until you start having problems (whichever comes first).
- Click "Quit" to exit

Ok, I wil try, I let you know, thanks :)

I did the test with FurMark, it's not the video card I think. See the picture I show here. View attachment 16164 Max. GPU. Temp. is normal I think?? I tried the Burn it test on FurMark too, same results.
 
Last edited:

My Computer

System One

  • OS
    Windows 10 Pro 64Bit
    CPU
    AMD FX-8150 Black Edition, sAM3+ 3.60 GHz, Octa-Core, 16MB, 125W
    Motherboard
    Asus Sabertooth 990FX AM3+
    Memory
    Corsair Vengeance 32GB DDR3 kit (4x 8GB), CMZ32GX3M4X1866C10'
    Graphics Card(s)
    EVGA GTX 970 Superclocked ACX 2.0
    Monitor(s) Displays
    Philips 32"PFL9606H/12
    Hard Drives
    Samsung 850 Pro series 1 TB
I look forward to the results.
 

My Computer

System One

  • OS
    Windows 8
    System Manufacturer/Model
    Acer Aspire V3-771G-9809
    CPU
    Intel Core i7-3632QM 2.2GHz
    Memory
    8GB
    Graphics Card(s)
    NVIDIA GeForce GT 650M
    Hard Drives
    1Tb
    Mouse
    Razer Deathadder
    Internet Speed
    54mbps
This time not only by Windows log off mode, but also when I'm working on Windows the pc restarts again from hisself. :cry:
 

My Computer

System One

  • OS
    Windows 10 Pro 64Bit
    CPU
    AMD FX-8150 Black Edition, sAM3+ 3.60 GHz, Octa-Core, 16MB, 125W
    Motherboard
    Asus Sabertooth 990FX AM3+
    Memory
    Corsair Vengeance 32GB DDR3 kit (4x 8GB), CMZ32GX3M4X1866C10'
    Graphics Card(s)
    EVGA GTX 970 Superclocked ACX 2.0
    Monitor(s) Displays
    Philips 32"PFL9606H/12
    Hard Drives
    Samsung 850 Pro series 1 TB
Can you post the new dump files please?
 

My Computer

System One

  • OS
    Windows 8
    System Manufacturer/Model
    Acer Aspire V3-771G-9809
    CPU
    Intel Core i7-3632QM 2.2GHz
    Memory
    8GB
    Graphics Card(s)
    NVIDIA GeForce GT 650M
    Hard Drives
    1Tb
    Mouse
    Razer Deathadder
    Internet Speed
    54mbps
Look below for the new minidump files. Thanks for you're help!
 

My Computer

System One

  • OS
    Windows 10 Pro 64Bit
    CPU
    AMD FX-8150 Black Edition, sAM3+ 3.60 GHz, Octa-Core, 16MB, 125W
    Motherboard
    Asus Sabertooth 990FX AM3+
    Memory
    Corsair Vengeance 32GB DDR3 kit (4x 8GB), CMZ32GX3M4X1866C10'
    Graphics Card(s)
    EVGA GTX 970 Superclocked ACX 2.0
    Monitor(s) Displays
    Philips 32"PFL9606H/12
    Hard Drives
    Samsung 850 Pro series 1 TB
Out of curiosity whats the wattage on your PSU?
 

My Computer

System One

  • OS
    Windows 8
    System Manufacturer/Model
    Acer Aspire V3-771G-9809
    CPU
    Intel Core i7-3632QM 2.2GHz
    Memory
    8GB
    Graphics Card(s)
    NVIDIA GeForce GT 650M
    Hard Drives
    1Tb
    Mouse
    Razer Deathadder
    Internet Speed
    54mbps
800 watt power supply.
 

My Computer

System One

  • OS
    Windows 10 Pro 64Bit
    CPU
    AMD FX-8150 Black Edition, sAM3+ 3.60 GHz, Octa-Core, 16MB, 125W
    Motherboard
    Asus Sabertooth 990FX AM3+
    Memory
    Corsair Vengeance 32GB DDR3 kit (4x 8GB), CMZ32GX3M4X1866C10'
    Graphics Card(s)
    EVGA GTX 970 Superclocked ACX 2.0
    Monitor(s) Displays
    Philips 32"PFL9606H/12
    Hard Drives
    Samsung 850 Pro series 1 TB
I've got a few minutes ago a blue screen again :cry: Is it maybe the power supply that's too low (800 Watt)? Thanks!
 

My Computer

System One

  • OS
    Windows 10 Pro 64Bit
    CPU
    AMD FX-8150 Black Edition, sAM3+ 3.60 GHz, Octa-Core, 16MB, 125W
    Motherboard
    Asus Sabertooth 990FX AM3+
    Memory
    Corsair Vengeance 32GB DDR3 kit (4x 8GB), CMZ32GX3M4X1866C10'
    Graphics Card(s)
    EVGA GTX 970 Superclocked ACX 2.0
    Monitor(s) Displays
    Philips 32"PFL9606H/12
    Hard Drives
    Samsung 850 Pro series 1 TB
It shouldn't be although the PSU may be failing do you have another PSU that you can test with?
 

My Computer

System One

  • OS
    Windows 8
    System Manufacturer/Model
    Acer Aspire V3-771G-9809
    CPU
    Intel Core i7-3632QM 2.2GHz
    Memory
    8GB
    Graphics Card(s)
    NVIDIA GeForce GT 650M
    Hard Drives
    1Tb
    Mouse
    Razer Deathadder
    Internet Speed
    54mbps
No, I don't have another PSU :think:
 

My Computer

System One

  • OS
    Windows 10 Pro 64Bit
    CPU
    AMD FX-8150 Black Edition, sAM3+ 3.60 GHz, Octa-Core, 16MB, 125W
    Motherboard
    Asus Sabertooth 990FX AM3+
    Memory
    Corsair Vengeance 32GB DDR3 kit (4x 8GB), CMZ32GX3M4X1866C10'
    Graphics Card(s)
    EVGA GTX 970 Superclocked ACX 2.0
    Monitor(s) Displays
    Philips 32"PFL9606H/12
    Hard Drives
    Samsung 850 Pro series 1 TB
Yes, not even 1 year I think, a few months.
 

My Computer

System One

  • OS
    Windows 10 Pro 64Bit
    CPU
    AMD FX-8150 Black Edition, sAM3+ 3.60 GHz, Octa-Core, 16MB, 125W
    Motherboard
    Asus Sabertooth 990FX AM3+
    Memory
    Corsair Vengeance 32GB DDR3 kit (4x 8GB), CMZ32GX3M4X1866C10'
    Graphics Card(s)
    EVGA GTX 970 Superclocked ACX 2.0
    Monitor(s) Displays
    Philips 32"PFL9606H/12
    Hard Drives
    Samsung 850 Pro series 1 TB
Hmm were you using windows 8 from the beginning or there was some other OS put?
Like windows 7?
 

My Computer

System One

  • OS
    Windows 7 Home Premium 64 Bit
    Computer type
    PC/Desktop
Yes, that's right, I bought windows 8 a few months later. But I've installed all drivers for windows 8, like for motherboard driver, videocard driver. Now it's working good for a few days, there's no minidump or else. I don't know really what the problem is, but I will see. Thanks for you're help again.
 

My Computer

System One

  • OS
    Windows 10 Pro 64Bit
    CPU
    AMD FX-8150 Black Edition, sAM3+ 3.60 GHz, Octa-Core, 16MB, 125W
    Motherboard
    Asus Sabertooth 990FX AM3+
    Memory
    Corsair Vengeance 32GB DDR3 kit (4x 8GB), CMZ32GX3M4X1866C10'
    Graphics Card(s)
    EVGA GTX 970 Superclocked ACX 2.0
    Monitor(s) Displays
    Philips 32"PFL9606H/12
    Hard Drives
    Samsung 850 Pro series 1 TB
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