Windows BSOD after system bios update?

TonyB

New Member
Power User
Messages
529
Hi was wired i did a system bios update as my old bios was severely outdated i went to dell site they had a new version it did a 2 step process of flashing to one bios then another to update itself as mine was pretty outdated. upon reboot i got 4 or 5 beeps and then shut down. i called dell who helped me fix that it was some setting that was off. it then rebooted to windows but hung and rebooted itself and i got a bug screen check. i clicked reboot and it load ok. here is the files you requested.
 

My Computer

System One

  • OS
    Windows 8.1 Pro
    Computer type
    PC/Desktop
    System Manufacturer/Model
    Myself
    CPU
    Intel(R) Core(TM) i7-3770 CPU @ 3.40GHz
    Motherboard
    MSI Z77A-G45
    Memory
    8 gigs
    Graphics Card(s)
    PNY GeForce GTX 660 Ti
    Sound Card
    onboard
    Monitor(s) Displays
    Samsung Sync Master s27B550
    Screen Resolution
    1080p
    Hard Drives
    1 TB internal driver and one 1TB external drive.
    PSU
    Antec NeoECO 620 watt
    Case
    custom case
    Cooling
    Fans
    Keyboard
    steelseries apex
    Mouse
    stellseris sensel
    Internet Speed
    Unknowen
    Browser
    Google chrome
    Antivirus
    Norton 360 from comcast
Your mini-dump is pointing to the driver: nvlddmkm.sys which is your nVidia Videocard Drivers: Driver Reference Table

Please un-install your nVidia drivers via the control panel/un-install and then download Driver Fusion to get rid of any remaining traces (nVidia Display). You may have to use Driver Fusion twice or more to remove all traces if you're using the trial version:

Driver Fusion - The Complete Driver Solution

The please re-install your nVidia drivers from here (auto-detect GPU):

Drivers | GeForce

I found some drivers/programs on your system which you should update or un-install/remove if they are un-needed:

PxHlpa64.sys - Sonic CD/DVD driver (used by many different CD/DVD programs): Driver Reference Table
ArcSec.sys - ArcSoft TotalMedia Theatre 5: Driver Reference Table
NTIOLib_X64.sys - MSI Afterburner: Driver Reference Table (Please un-install this, it's a known BSOD maker)
psi_mf.sys - Secunia PSI (Personal Software Inspector) driver: Driver Reference Table

You might want to also update drivers to the latest Windows 8 64bit versions from your PC manufacturers website:

Drivers & Downloads | Dell United States

Please also make sure you have all the Windows 8 updates if you have not done so already.

-cheers
 

My Computer

System One

  • OS
    Windows 8 Pro 64bit
not sure were this one is at NTIOLib_X64.sys i never had msi afterburner on my system?
 

My Computer

System One

  • OS
    Windows 8.1 Pro
    Computer type
    PC/Desktop
    System Manufacturer/Model
    Myself
    CPU
    Intel(R) Core(TM) i7-3770 CPU @ 3.40GHz
    Motherboard
    MSI Z77A-G45
    Memory
    8 gigs
    Graphics Card(s)
    PNY GeForce GTX 660 Ti
    Sound Card
    onboard
    Monitor(s) Displays
    Samsung Sync Master s27B550
    Screen Resolution
    1080p
    Hard Drives
    1 TB internal driver and one 1TB external drive.
    PSU
    Antec NeoECO 620 watt
    Case
    custom case
    Cooling
    Fans
    Keyboard
    steelseries apex
    Mouse
    stellseris sensel
    Internet Speed
    Unknowen
    Browser
    Google chrome
    Antivirus
    Norton 360 from comcast
ok so i did find these most are updated all ready to there most curent version the NTIOLib_X64.sys is related to my dell ODD driver and it is updated to latest version.
 

My Computer

System One

  • OS
    Windows 8.1 Pro
    Computer type
    PC/Desktop
    System Manufacturer/Model
    Myself
    CPU
    Intel(R) Core(TM) i7-3770 CPU @ 3.40GHz
    Motherboard
    MSI Z77A-G45
    Memory
    8 gigs
    Graphics Card(s)
    PNY GeForce GTX 660 Ti
    Sound Card
    onboard
    Monitor(s) Displays
    Samsung Sync Master s27B550
    Screen Resolution
    1080p
    Hard Drives
    1 TB internal driver and one 1TB external drive.
    PSU
    Antec NeoECO 620 watt
    Case
    custom case
    Cooling
    Fans
    Keyboard
    steelseries apex
    Mouse
    stellseris sensel
    Internet Speed
    Unknowen
    Browser
    Google chrome
    Antivirus
    Norton 360 from comcast
Download Autoruns by Sysinternals and run it: Autoruns for Windows

Give it some time to populate with data, wait until you see the "Ready" message appear in the bottom status bar.

Click on the "Drivers" tab and look to see if you can find the file: NTIOLib_X64.sys in the drivers list. If you can right click on it and select "Jump to Entry" from the popup menu it should jump to the location in the registry where the driver is referenced. Please right click on the referenced folder and select "Delete" from the popup menu.

Then back in Autoruns right click on the same driver and select "Jump to Folder" from the popup menu, this usually takes you to the c:\windows\system32\drivers folder. Please rename the driver to: NTIOLib_X64.bak and reboot your system. This will disable the driver for testing purposes.

If you do not see this driver listed in Autoruns then please check the folder: c:\windows\system32\driver to see if it does exist, if it does please rename the file as above instructions.

Seeing as you updated it to the latest version please disregard the above information until you have tested it, if you continue to have BSODs you might consider following it.

-cheers
 

My Computer

System One

  • OS
    Windows 8 Pro 64bit
so far so good all seams to reboot ok i had some issues getting back into windows first try i think it was related to the stupid optimus crap lol.
 

My Computer

System One

  • OS
    Windows 8.1 Pro
    Computer type
    PC/Desktop
    System Manufacturer/Model
    Myself
    CPU
    Intel(R) Core(TM) i7-3770 CPU @ 3.40GHz
    Motherboard
    MSI Z77A-G45
    Memory
    8 gigs
    Graphics Card(s)
    PNY GeForce GTX 660 Ti
    Sound Card
    onboard
    Monitor(s) Displays
    Samsung Sync Master s27B550
    Screen Resolution
    1080p
    Hard Drives
    1 TB internal driver and one 1TB external drive.
    PSU
    Antec NeoECO 620 watt
    Case
    custom case
    Cooling
    Fans
    Keyboard
    steelseries apex
    Mouse
    stellseris sensel
    Internet Speed
    Unknowen
    Browser
    Google chrome
    Antivirus
    Norton 360 from comcast
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