Windows 8 and 8.1 Forums

BSOD Killing Me!

  1. #1

    Posts : 2

    BSOD Killing Me!

    I'm about to throw this Brand New computer in the trash! I keep crashing for no apparent reason. Multiple "error codes" on the BSOD. Please Help!

      My System SpecsSystem Spec

  2. #2

    Posts : 108
    Windows 8 Pro 64bit

    Quite a few of your minidumps are pointing to Symantec drivers, for testing purposes I would un-install Symantec/Norton products via the control panel first and then using this removal tool to remove all traces:

    |MG| Norton Removal Tool Download

    Please then use and update the Windows 8 built-in Defender while you test. You may then decide to install the latest version of your Symantec product or continue using Defender at a later date.

    At least one of your minidumps points towards the driver: atikmdag.sys which is your graphics card drivers. Please un-install your current drivers via the control panel and then use a tool like Driver Fusion to any extra entries. Please be aware that you may have to run Driver Fusion at least twice to remove all entries if you're using the trial version:

    Driver Fusion - The Complete Driver Solution

    Then please install the Windows 8 64bit latest version from the official website:

    AMD Driver Autodetect

    Also please update or remove/un-install these drivers if un-needed as they could be the cause of your BSODs:

    dot4usb.sys - DOT4USB filter driver: Driver Reference Table
    hcw72DTV.sys - WinTV HVR-950 ATSC/QAM: Driver Reference Table
    hcw72ADFilter.sys - WinTV HVR-950 USB Audio Filter Driver: Driver Reference Table
    Rt630x64.sys - Realtek PCI/PCIe Adapters: Driver Reference Table
    SRTSPX64.sys - Symantec Real Time Storage Protection (PEL) x64: Driver Reference Table

    You should also update your motherboard/chipset drivers, as well as anything else to Windows 8 64bit versions by visiting your manufacturers official website:

    ASUS - Motherboards- ASUS M5A97 LE R2.0

    I did notice that your BIOS version is 0601 and the latest is 1401 so as a last resort you might want to update this but please follow all precautions when doing so as otherwise you might make your PC inoperable.

    Please also ensure you have all the Windows 8 updates until you can no longer install anymore.

      My System SpecsSystem Spec

  3. #3

    Posts : 2

    YOU ARE THE MAN! Thanks for the guide! May God Bless you with many, many children!
      My System SpecsSystem Spec

BSOD Killing Me!

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