New Computer, already 5 BSODs in a row

Anichent

New Member
Messages
2
Computer is only a few days old, but I have put quite a bit on it setting it up.

Only had iTunes running and then I got a BSOD, then one immeditaly after each restart until I entered safe mode to get the .dmp files.

(not very tech-informed beyond the basics, just trying to get my laptop to work).

error each time was: DRIVER_IRQL_NOT_LESS_OR_EQUAL tcpip.sys

I have attached the minidump files.

For anyone who can help me with this, I appreciate it!!
 

My Computer

System One

  • OS
    Windows 8
Code:
********************************************************************************                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
*******************************************************************************


Use !analyze -v to get detailed debugging information.


BugCheck D1, {158, 2, 1, fffff88001fe91e3}


*** [B]WARNING: Unable to verify timestamp for mfewfpk.sys[/B]
[B]*** ERROR: Module load completed but symbols could not be loaded for mfewfpk.sys[/B]
[B]Probably caused by : fwpkclnt.sys ( fwpkclnt!FwppInjectionStackCallout+c8 )[/B]


Followup: MachineOwner
---------


7: kd> !analyze -v
*******************************************************************************
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
*******************************************************************************


DRIVER_IRQL_NOT_LESS_OR_EQUAL (d1)
An attempt was made to access a pageable (or completely invalid) address at an
interrupt request level (IRQL) that is too high.  This is usually
caused by drivers using improper addresses.
If kernel debugger is available get stack backtrace.
Arguments:
Arg1: 0000000000000158, memory referenced
Arg2: 0000000000000002, IRQL
Arg3: 0000000000000001, value 0 = read operation, 1 = write operation
Arg4: fffff88001fe91e3, address which referenced memory


Debugging Details:
------------------




WRITE_ADDRESS: GetPointerFromAddress: unable to read from fffff80032175168
GetUlongFromAddress: unable to read from fffff800321751f8
 0000000000000158 Nonpaged pool


CURRENT_IRQL:  2


FAULTING_IP: 
tcpip! ?? ::FNODOBFM::`string'+206ab
fffff880`01fe91e3 f0ff8058010000  lock inc dword ptr [rax+158h]


CUSTOMER_CRASH_COUNT:  1


DEFAULT_BUCKET_ID:  WIN8_DRIVER_FAULT


BUGCHECK_STR:  AV


PROCESS_NAME:  System


TAG_NOT_DEFINED_c000000f:  FFFFF88002E71FB0


TRAP_FRAME:  fffff88002e69bf0 -- (.trap 0xfffff88002e69bf0)
NOTE: The trap frame does not contain all registers.
Some register values may be zeroed or incorrect.
rax=0000000000000000 rbx=0000000000000000 rcx=fffffa80115d1010
rdx=0000000000000000 rsi=0000000000000000 rdi=0000000000000000
rip=fffff88001fe91e3 rsp=fffff88002e69d80 rbp=fffff88002e69ed0
 r8=fffff88002e69f28  r9=fffff88002e6a018 r10=fffffa800a76f240
r11=000000000000003f r12=0000000000000000 r13=0000000000000000
r14=0000000000000000 r15=0000000000000000
iopl=0         nv up ei pl nz na po nc
tcpip! ?? ::FNODOBFM::`string'+0x206ab:
fffff880`01fe91e3 f0ff8058010000  lock inc dword ptr [rax+158h] ds:00000000`00000158=????????
Resetting default scope


LAST_CONTROL_TRANSFER:  from fffff80031e99669 to fffff80031e9a340


STACK_TEXT:  
fffff880`02e69aa8 fffff800`31e99669 : 00000000`0000000a 00000000`00000158 00000000`00000002 00000000`00000001 : nt!KeBugCheckEx
fffff880`02e69ab0 fffff800`31e97ee0 : 00000000`00000001 fffffa80`115d1010 ffff5a6f`81d48600 fffff880`02e69bf0 : nt!KiBugCheckDispatch+0x69
fffff880`02e69bf0 fffff880`01fe91e3 : fffff880`02e69ed0 fffffa80`0a998c60 00000000`00000001 fffffa80`115d1010 : nt!KiPageFault+0x260
fffff880`02e69d80 fffff880`01ef843e : fffff880`02e6a340 00000000`00000002 00000000`000037c0 ffff09a1`125cff09 : tcpip! ?? ::FNODOBFM::`string'+0x206ab
fffff880`02e69fa0 fffff880`01f3f58e : 00000000`00000000 fffffa80`0b934d80 fffffa80`10e75e80 fffffa80`0a9f1b0c : tcpip!WfpInspectSendNonTcpDatagram+0x15e
fffff880`02e6a0b0 fffff880`01f3caca : 00000000`20000001 fffff880`02e6a300 fffff880`02e6a470 00000000`20000001 : tcpip!IppInspectLocalDatagramsOut+0x4de
fffff880`02e6a260 fffff880`01ec8a6a : 00000000`00000000 fffff880`02040b90 fffffa80`0b934d80 fffffa80`0b940b40 : tcpip!IppSendDatagramsCommon+0x3da
fffff880`02e6a420 fffff880`020f8b18 : fffffa80`09be3810 00000000`00000000 fffffa80`10e6a240 fffffa80`0b9d2040 : tcpip!IppInspectInjectRawSend+0x18a
fffff880`02e6a610 fffff800`31edafd5 : fffffa80`09ac1340 fffffa80`09ac1340 fffffa80`1165a380 fffffa80`09ac1301 : fwpkclnt!FwppInjectionStackCallout+0xc8
fffff880`02e6a6a0 fffff800`31edbde5 : fffff880`020f8a50 fffff880`02e6a860 00000000`00000010 fffff880`021764b0 : nt!KeExpandKernelStackAndCalloutInternal+0xe5
fffff880`02e6a7a0 fffff880`020f90c9 : 00000000`00000000 00000000`00000007 00000000`00000000 00000000`00000007 : nt!KeExpandKernelStackAndCalloutEx+0x25
fffff880`02e6a7e0 fffff880`02176706 : fffffa80`1165a380 00000000`00000000 00000001`00010000 00000000`00000001 : fwpkclnt!FwpsInjectNetworkSendAsync0+0x281
fffff880`02e6a920 fffffa80`1165a380 : 00000000`00000000 00000001`00010000 00000000`00000001 fffffa80`10e75d20 : mfewfpk+0xc706
fffff880`02e6a928 00000000`00000000 : 00000001`00010000 00000000`00000001 fffffa80`10e75d20 fffff880`021764b0 : 0xfffffa80`1165a380




STACK_COMMAND:  kb


FOLLOWUP_IP: 
fwpkclnt!FwppInjectionStackCallout+c8
fffff880`020f8b18 eb1b            jmp     fwpkclnt!FwppInjectionStackCallout+0xe5 (fffff880`020f8b35)


SYMBOL_STACK_INDEX:  8


SYMBOL_NAME:  fwpkclnt!FwppInjectionStackCallout+c8


FOLLOWUP_NAME:  MachineOwner


MODULE_NAME: fwpkclnt


IMAGE_NAME:  fwpkclnt.sys


DEBUG_FLR_IMAGE_TIMESTAMP:  505ab276


BUCKET_ID_FUNC_OFFSET:  c8


FAILURE_BUCKET_ID:  AV_fwpkclnt!FwppInjectionStackCallout


BUCKET_ID:  AV_fwpkclnt!FwppInjectionStackCallout


Followup: MachineOwner
---------

The dump clearly blames your mcafee antivirus.

I suggest you to

1. uninstall Mcafee antivirus from your pc
2. use the built in windows defender instead.
 

My Computer

System One

  • OS
    Windows 8.1 professional x64 + WMC
    System Manufacturer/Model
    Acer Aspire 5920
    CPU
    Core 2 duo T5550
    Motherboard
    ACER CHAPALA
    Memory
    4GB DDR2
    Graphics Card(s)
    Intel GMA X3100
    Screen Resolution
    1280 X 800
    Hard Drives
    160 GB HDD
If you experience some more BSOD`s upload those dumps
 

My Computer

System One

  • OS
    Windows 8.1 professional x64 + WMC
    System Manufacturer/Model
    Acer Aspire 5920
    CPU
    Core 2 duo T5550
    Motherboard
    ACER CHAPALA
    Memory
    4GB DDR2
    Graphics Card(s)
    Intel GMA X3100
    Screen Resolution
    1280 X 800
    Hard Drives
    160 GB HDD
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