Solved Win8 suddenly crashing

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kolektor

New Member
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2
Hello all, this is my first post here.. :D

I do not know what caused it. :think:
I allways left my computer up all night downloading torrent and suddenly this morning it was restarted because of crashes. This problem has never happened before. Please someone help me analyze what happened. Thank you very much in advance.


Merry christmas and GBU all.. :party:
 

My Computer

System One

  • OS
    Windows 8 64-bit
    System Manufacturer/Model
    FUJITSU LH531
    CPU
    Intel(R) Core(TM) i3-2310M @ 2.10GHz
    Motherboard
    FUJITSU FJNBB16
    Memory
    8192 MB (2x4096 DDR3-SDRAM )
    Graphics Card(s)
    Intel(R) HD Graphics 3000
    Sound Card
    Realtek High Definition Audio
    Screen Resolution
    1366x768
    Hard Drives
    Western Digital WD5000BPVT-00HXZT3 (500GB)
These 2 devices are disabled. Is this deliberate? If so, why?
Please:
- re-enable the device
- update it's drivers
- then, if so desired, disable it again.

The memory dump blames hardware - please run these free diagnostics: Hardware Diagnostics

Sometimes low-level drivers can spit out errors that blame hardware.
Please update this older driver. Links are included to assist in looking up the source of the drivers. If unable to find an update, please remove (un-install) the program responsible for that driver. DO NOT manually delete/rename the driver as it may make the system unbootable! :

FUJ02B1.sys Wed Nov 1 05:50:43 2006 (45486DF3)
Fujitsu FUJ02B1 device driver
http://www.carrona.org/drivers/driver.php?id=FUJ02B1.sys



Analysis:
The following is for informational purposes only.
Code: 
[font=lucida console]**************************Mon Dec 24 19:25:37.690 2012 (UTC - 5:00)**************************
Loading Dump File [C:\Users\John\_jcgriff2_\dbug\__Kernel__\122512-108453-01.dmp]
Windows 8 Kernel Version 9200 MP (4 procs) Free x64
Built by: [B]9200[/B].16461.amd64fre.win8_gdr.121119-1606
System Uptime:[B]2 days 14:45:36.395[/B]
Probably caused by :[B]hardware ( fltmgr!FltpCreate+26e )[/B]
BugCheck [B]3B, {c000001d, fffff8800142d27e, fffff88017edbac0, 0}[/B]
BugCheck Info: [url=http://www.carrona.org/bsodindx.html#0x0000003B]SYSTEM_SERVICE_EXCEPTION (3b)[/url]
Arguments: 
Arg1: 00000000c000001d, Exception code that caused the bugcheck
Arg2: fffff8800142d27e, Address of the instruction which caused the bugcheck
Arg3: fffff88017edbac0, Address of the context record for the exception that caused the bugcheck
Arg4: 0000000000000000, zero.
BUGCHECK_STR:  0x3B
DEFAULT_BUCKET_ID:  WIN8_DRIVER_FAULT
PROCESS_NAME: [B]MsMpEng.exe[/B]
FAILURE_BUCKET_ID: [B]IP_MISALIGNED[/B]
CPUID:        "Intel(R) Core(TM) i3-2310M CPU @ 2.10GHz"
MaxSpeed:     2100
CurrentSpeed: [B]2095[/B]
  BIOS Version                  1.08
  BIOS Release Date             02/17/2011
  Manufacturer                  FUJITSU
  Product Name                  LIFEBOOK LH531
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
[/font]

3rd Party Drivers:
The following is for information purposes only.
Any drivers in red should be updated or removed from your system. And should have been discussed in the body of my post.
Code: 
[font=lucida console]**************************Mon Dec 24 19:25:37.690 2012 (UTC - 5:00)**************************
[COLOR=RED][B]FUJ02B1.sys                 Wed Nov  1 05:50:43 2006 (45486DF3)[/B][/COLOR]
GEARAspiWDM.sys             Thu May  3 15:56:17 2012 (4FA2E2E1)
Rt630x64.sys                Tue Jun 12 09:37:53 2012 (4FD74631)
FBIOSDRV.sys                Wed Jun 13 02:57:16 2012 (4FD839CC)
FUJ02E3.sys                 Thu Jun 21 21:42:32 2012 (4FE3CD88)
HECIx64.sys                 Mon Jul  2 18:14:58 2012 (4FF21D62)
RtsUStor.sys                Wed Jul  4 21:59:11 2012 (4FF4F4EF)
RTKVHD64.sys                Mon Aug 27 01:57:17 2012 (503B0C3D)
dump_iaStorA.sys            Sat Sep  1 21:01:24 2012 (5042AFE4)
iaStorA.sys                 Sat Sep  1 21:01:24 2012 (5042AFE4)
igdkmd64.sys                Wed Sep 26 15:49:04 2012 (50635C30)
snp2uvc.sys                 Wed Oct 31 06:22:06 2012 (5090FBCE)
intelppm.sys                Mon Nov  5 22:55:02 2012 (50988A16)
[/font]
http://www.carrona.org/drivers/driver.php?id=FUJ02B1.sys
http://www.carrona.org/drivers/driver.php?id=GEARAspiWDM.sys
http://www.carrona.org/drivers/driver.php?id=Rt630x64.sys
http://www.carrona.org/drivers/driver.php?id=FBIOSDRV.sys
http://www.carrona.org/drivers/driver.php?id=FUJ02E3.sys
http://www.carrona.org/drivers/driver.php?id=HECIx64.sys
http://www.carrona.org/drivers/driver.php?id=RtsUStor.sys
http://www.carrona.org/drivers/driver.php?id=RTKVHD64.sys
http://www.carrona.org/drivers/driver.php?id=dump_iaStorA.sys
http://www.carrona.org/drivers/driver.php?id=iaStorA.sys
http://www.carrona.org/drivers/driver.php?id=igdkmd64.sys
http://www.carrona.org/drivers/driver.php?id=snp2uvc.sys
http://www.carrona.org/drivers/driver.php?id=intelppm.sys
 

My Computer

System One

  • OS
    Win8.1Pro - Finally!!!
    Computer type
    Laptop
    System Manufacturer/Model
    Samsung/NP780
    CPU
    Came with the laptop (i7 of some sort)
    Motherboard
    Pretty sure that it has one, but haven't checked inside the case!
    Memory
    upgraded to 12 gB from 8 gB
    Graphics Card(s)
    has switchable - Intel/ATI - Used wrong drivers, now ATI card is inop :( Will have to fix it soon!
    Sound Card
    I'm nearly deaf, so this isn't used often
    Monitor(s) Displays
    Touchscreen on laptop/32" Toshiba on HDMI (laid the Sharp TV on a mouse and cracked the screen!)
    Screen Resolution
    800x600
    Hard Drives
    One Samsung 1tB drive - 5400 rpm. Gonna switch to a 7200/10000 rpm or an SSD (if I can find $500 for a 1tB SSD!)
    - Switched to 500 gB Samsung 840 series SSD - WOW!!!
    PSU
    Why do we ask this for laptops?
    Case
    Silver with a neat Samsung logo
    Cooling
    sub-par, gotta get around to working on it soon Worked on it - still sub-par! :(
    Keyboard
    Microsoft Natural - the same one I've used since it orignally came out around 1995
    Mouse
    no Mouse - Trackball!!!!
    Internet Speed
    too slow when I'm waiting for a download to finish
    Browser
    Yes, I use this (Firefox mostly, w/IE next most)
    Antivirus
    Windows Defender and Windows Firewall
    Other Info
    I'm handsome and a snappy dresser :0)
These 2 devices are disabled. Is this deliberate? If so, why?
Click to expand...

Yes, it deliberately. Bluetooth and Wireless Network Adapter. I use my notebook for music production, I am disabling it as it relates to audio latency issues. I never thought it would lead to a system crash. :(

Sometimes low-level drivers can spit out errors that blame hardware.
Please update this older driver.
Click to expand...

Got all the 'latest' driver from this page (Fujitsu Asia Pasific). Apparently they still provide the old driver, even for Win8 though.

---

Thank you very much for the answers and solutions sir. I will soon try it one by one, I hope the issue can be resolved. :D
 

My Computer

System One

  • OS
    Windows 8 64-bit
    System Manufacturer/Model
    FUJITSU LH531
    CPU
    Intel(R) Core(TM) i3-2310M @ 2.10GHz
    Motherboard
    FUJITSU FJNBB16
    Memory
    8192 MB (2x4096 DDR3-SDRAM )
    Graphics Card(s)
    Intel(R) HD Graphics 3000
    Sound Card
    Realtek High Definition Audio
    Screen Resolution
    1366x768
    Hard Drives
    Western Digital WD5000BPVT-00HXZT3 (500GB)
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