Random BSOD crashes

denial · Dec 24, 2012

I've been getting random BSOD crashes that happens anytime, from playing games or simply surfing the net. Sometimes, instead of a BSOD, it just hangs with the screen distorting.

Any help is greatly appreciated.

usasma · Dec 25, 2012

Please get all available updates for Windows through Windows Update

Please install the drivers for this device:

Marvell 91xx Config ATA Device IDE\PROCESSORMARVELL_91XX_CONFIG_____________________1.01____\6&31F68D52&0&1.1.0 The drivers for this device are not installed.

This is most likely the Marvell Controller for your motherboard and can be downloaded at the motherboard support website.

Daemon Tools (and Alcohol % software) are known to cause BSOD's on some Win7 systems (mostly due to the sptd.sys driver, although I have seen dtsoftbus01.sys blamed on several occasions). I strongly suspect that this hold true for Win8 systems also.

Please un-install the program, then use the following free tool to ensure that the troublesome sptd.sys driver is removed from your system (pick the 32 or 64 bit system depending on your system's configuration): ~~[DEL] DuplexSecure - FAQ [/DEL]~~ Link broken as of 21 Jul 2012
New link (15 Aug 2012): DuplexSecure - Downloads (pick the appropriate version for your system and select "Un-install" when you run it).
Alternate link: Disc-Tools.com
Manual procedure here: Registry and SPTD problems | DAEMON Pro Help

Older versions of Garena (the drivers for yours date from 2010) were known to cause BSOD's. Please either update this or un-install it from your system.

Please update your network adapter drivers as they are relatively old (dating from a year before Win8 went GA - General Availability).

If these things don't stop the BSOD's, then please start with the free diagnostics here: Hardware Diagnostics

Analysis:
The following is for informational purposes only.

Code:

[font=lucida console]**************************Mon Dec 24 07:42:50.964 2012 (UTC - 5:00)**************************
Loading Dump File [C:\Users\John\_jcgriff2_\dbug\__Kernel__\122412-9609-01.dmp]
Windows 8 Kernel Version 9200 MP (8 procs) Free x64
Built by: [B]9200[/B].16384.amd64fre.win8_rtm.120725-1247
System Uptime:[B]0 days 0:01:24.632[/B]
Probably caused by :[B]memory_corruption ( nt!MiBadShareCount+4b )[/B]
BugCheck [B]4E, {99, 4fe91, 1, 0}[/B]
BugCheck Info: [url=http://www.carrona.org/bsodindx.html#0x0000004E]PFN_LIST_CORRUPT (4e)[/url]
Arguments: 
Arg1: 0000000000000099, A PTE or PFN is corrupt
Arg2: 000000000004fe91, page frame number
Arg3: 0000000000000001, current page state
Arg4: 0000000000000000, 0
BUGCHECK_STR:  0x4E_99
PROCESS_NAME: [B]chrome.exe[/B]
FAILURE_BUCKET_ID: [B]0x4E_99_nt!MiBadShareCount[/B]
CPUID:        "Intel(R) Core(TM) i7 CPU         930  @ 2.80GHz"
MaxSpeed:     2800
CurrentSpeed: [B]2798[/B]
  BIOS Version                  FH
  BIOS Release Date             01/06/2012
  Manufacturer                  Gigabyte Technology Co., Ltd.
  Product Name                  X58A-UD3R
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
**************************Mon Dec 24 07:40:45.381 2012 (UTC - 5:00)**************************
Loading Dump File [C:\Users\John\_jcgriff2_\dbug\__Kernel__\122412-10218-01.dmp]
Windows 8 Kernel Version 9200 MP (8 procs) Free x64
Built by: [B]9200[/B].16384.amd64fre.win8_rtm.120725-1247
System Uptime:[B]0 days 1:07:03.049[/B]
Probably caused by :[B]win32k.sys ( win32k!xxxRealSleepThread+2d6 )[/B]
BugCheck [B]3B, {c0000005, fffff8019df3c198, fffff8801a9b30b0, 0}[/B]
BugCheck Info: [url=http://www.carrona.org/bsodindx.html#0x0000003B]SYSTEM_SERVICE_EXCEPTION (3b)[/url]
Arguments: 
Arg1: 00000000c0000005, Exception code that caused the bugcheck
Arg2: fffff8019df3c198, Address of the instruction which caused the bugcheck
Arg3: fffff8801a9b30b0, Address of the context record for the exception that caused the bugcheck
Arg4: 0000000000000000, zero.
BUGCHECK_STR:  0x3B
DEFAULT_BUCKET_ID:  WIN8_DRIVER_FAULT
PROCESS_NAME: [B]explorer.exe[/B]
FAILURE_BUCKET_ID: [B]0x3B_win32k!xxxRealSleepThread[/B]
CPUID:        "Intel(R) Core(TM) i7 CPU         930  @ 2.80GHz"
MaxSpeed:     2800
CurrentSpeed: [B]2798[/B]
  BIOS Version                  FH
  BIOS Release Date             01/06/2012
  Manufacturer                  Gigabyte Technology Co., Ltd.
  Product Name                  X58A-UD3R
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
**************************Mon Dec 24 06:32:28.408 2012 (UTC - 5:00)**************************
Loading Dump File [C:\Users\John\_jcgriff2_\dbug\__Kernel__\122412-17113-01.dmp]
Windows 8 Kernel Version 9200 MP (8 procs) Free x64
Built by: [B]9200[/B].16384.amd64fre.win8_rtm.120725-1247
System Uptime:[B]0 days 0:29:16.076[/B]
Probably caused by :[B]memory_corruption[/B]
BugCheck [B]109, {a3a039d89d5e088e, b3b7465eefdb0823, fffff802f0d25bd0, 1}[/B]
BugCheck Info: [url=http://www.carrona.org/bsodindx.html#0x00000109]CRITICAL_STRUCTURE_CORRUPTION (109)[/url]
Arguments: 
Arg1: a3a039d89d5e088e, Reserved
Arg2: b3b7465eefdb0823, Reserved
Arg3: fffff802f0d25bd0, Failure type dependent information
Arg4: 0000000000000001, Type of corrupted region, can be
    0 : A generic data region
    1 : Modification of a function or .pdata
    2 : A processor IDT
    3 : A processor GDT
    4 : Type 1 process list corruption
    5 : Type 2 process list corruption
    6 : Debug routine modification
    7 : Critical MSR modification
BUGCHECK_STR:  0x109
DEFAULT_BUCKET_ID:  CODE_CORRUPTION
PROCESS_NAME: [B]csrss.exe[/B]
FAILURE_BUCKET_ID: [B]MEMORY_CORRUPTION_ONE_BIT[/B]
CPUID:        "Intel(R) Core(TM) i7 CPU         930  @ 2.80GHz"
MaxSpeed:     2800
CurrentSpeed: [B]2798[/B]
  BIOS Version                  FH
  BIOS Release Date             01/06/2012
  Manufacturer                  Gigabyte Technology Co., Ltd.
  Product Name                  X58A-UD3R
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
**************************Mon Dec 24 06:50:50.660 2012 (UTC - 5:00)**************************
Loading Dump File [C:\Users\John\_jcgriff2_\dbug\__Kernel__\122412-9625-01.dmp]
Windows 8 Kernel Version 9200 MP (8 procs) Free x64
Built by: [B]9200[/B].16384.amd64fre.win8_rtm.120725-1247
System Uptime:[B]0 days 1:40:02.965[/B]
Probably caused by :[B]memory_corruption ( nt!MiPfPutPagesInTransition+355 )[/B]
BugCheck [B]24, {b50019060b, fffff8801b7f70f8, fffff8801b7f6930, fffff8000d2a9915}[/B]
BugCheck Info: [url=http://www.carrona.org/bsodindx.html#0x00000024]NTFS_FILE_SYSTEM (24)[/url]
Arguments: 
Arg1: 000000b50019060b
Arg2: fffff8801b7f70f8
Arg3: fffff8801b7f6930
Arg4: fffff8000d2a9915
PROCESS_NAME: [B]explorer.exe[/B]
BUGCHECK_STR:  0x24
DEFAULT_BUCKET_ID:  WIN8_DRIVER_FAULT
FAILURE_BUCKET_ID: [B]0x24_nt!MiPfPutPagesInTransition[/B]
CPUID:        "Intel(R) Core(TM) i7 CPU         930  @ 2.80GHz"
MaxSpeed:     2800
CurrentSpeed: [B]2798[/B]
  BIOS Version                  FH
  BIOS Release Date             01/06/2012
  Manufacturer                  Gigabyte Technology Co., Ltd.
  Product Name                  X58A-UD3R
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
[/font]

3rd Party Drivers:
The following is for information purposes only.
Any drivers in red should be updated or removed from your system. And should have been discussed in the body of my post.

Code:

[font=lucida console]**************************Mon Dec 24 07:42:50.964 2012 (UTC - 5:00)**************************
[COLOR=RED][B]Rt630x64.sys                Wed Oct 19 08:12:55 2011 (4E9EBEC7)[/B][/COLOR]
[COLOR=RED][B]dtsoftbus01.sys             Fri Jan 13 08:45:46 2012 (4F10358A)[/B][/COLOR]
intelppm.sys                Wed Jul 25 22:26:48 2012 (5010AAE8)
dump_storahci.sys           Wed Jul 25 22:30:35 2012 (5010ABCB)
atikmpag.sys                Thu Sep 27 21:12:52 2012 (5064F994)
atikmdag.sys                Thu Sep 27 22:14:57 2012 (50650821)
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
**************************Mon Dec 24 07:40:45.381 2012 (UTC - 5:00)**************************
[COLOR=RED][B]safedrv.sys                 Mon Oct 25 01:12:57 2010 (4CC511D9)[/B][/COLOR]
[/font]

http://www.carrona.org/drivers/driver.php?id=Rt630x64.sys
http://www.carrona.org/drivers/driver.php?id=dtsoftbus01.sys
http://www.carrona.org/drivers/driver.php?id=intelppm.sys
http://www.carrona.org/drivers/driver.php?id=dump_storahci.sys
http://www.carrona.org/drivers/driver.php?id=atikmpag.sys
http://www.carrona.org/drivers/driver.php?id=atikmdag.sys
http://www.carrona.org/drivers/driver.php?id=safedrv.sys

Random BSOD crashes

denial

New Member

My Computer

System One

usasma

Mr. Cranky Pants

My Computer

System One