Windows 8 and 8.1 Forums

Get BSOD--DPC.Watchdog_Violation When Wake Computer

  1. #1

    Omak, WA
    Posts : 34
    Windows 8.1 64 bit

    Get BSOD--DPC.Watchdog_Violation When Wake Computer

    I am getting a BSOD every time when Windows 8 64 bit comes out of sleep with a DPC.Watchdog_Violation error. Nothing I have done or a third level MS Support person has done has found the supposed driver that is causing the problem. I have attached files using your Diagnostic Tool to help. This started after upgrading to Windows 8.


      My System SpecsSystem Spec

  2. #2

    Posts : 634
    Windows 8.1 professional x64 + WMC

    ********************************************************************************                                                                             *
    *                        Bugcheck Analysis                                    *
    *                                                                             *
    Use !analyze -v to get detailed debugging information.
    BugCheck 133, {0, 283, 282, 0}
    *** WARNING: Unable to verify timestamp for arcsas.sys
    *** ERROR: Module load completed but symbols could not be loaded for arcsas.sys
    Probably caused by : arcsas.sys ( arcsas+18a5 )
    Followup: MachineOwner
    0: kd> !analyze -v
    *                                                                             *
    *                        Bugcheck Analysis                                    *
    *                                                                             *
    The DPC watchdog detected a prolonged run time at an IRQL of DISPATCH_LEVEL
    or above.
    Arg1: 0000000000000000, A single DPC or ISR exceeded its time allotment. The offending
    	component can usually be identified with a stack trace.
    Arg2: 0000000000000283, The DPC time count (in ticks).
    Arg3: 0000000000000282, The DPC time allotment (in ticks).
    Arg4: 0000000000000000
    Debugging Details:
    BUGCHECK_STR:  0x133
    PROCESS_NAME:  System
    TAG_NOT_DEFINED_c000000f:  FFFFF800D9D82FB0
    LAST_CONTROL_TRANSFER:  from fffff800d9fd5143 to fffff800d9e7c340
    fffff800`d9d7af48 fffff800`d9fd5143 : 00000000`00000133 00000000`00000000 00000000`00000283 00000000`00000282 : nt!KeBugCheckEx
    fffff800`d9d7af50 fffff800`d9ea7011 : fffff800`da0f7101 fffff800`da0f7180 fffff800`d9d7b100 fffff780`00000320 : nt! ?? ::FNODOBFM::`string'+0x13c4c
    fffff800`d9d7afd0 fffff800`d9ea7e97 : ffffffff`ffd0cd68 fffff800`da596502 fffff800`d9d7b100 00000000`00000006 : nt!KeUpdateRunTime+0x51
    fffff800`d9d7b000 fffff800`da56ceca : ffffffff`ffd0cd68 fffff800`da596502 ffffffff`ffd01000 00000000`00000001 : nt!KeUpdateTime+0x3f9
    fffff800`d9d7b1f0 fffff800`d9e75f0a : 00000000`5d33a9e7 ffffff55`5323345e fffff800`da596580 00001f80`006c0200 : hal!HalpTimerClockInterrupt+0x86
    fffff800`d9d7b220 fffff800`da5680ba : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : nt!KiInterruptDispatchNoLockNoEtw+0x1aa
    fffff800`d9d7b3b0 fffff880`015238a5 : fffff880`059eb000 fffff880`059eb000 fffff880`059eb050 00000000`50d4b465 : hal!HalpTimerStallExecutionProcessor+0x10b
    fffff800`d9d7b440 fffff880`059eb000 : fffff880`059eb000 fffff880`059eb050 00000000`50d4b465 fffff880`059eb000 : arcsas+0x18a5
    fffff800`d9d7b448 fffff880`059eb000 : fffff880`059eb050 00000000`50d4b465 fffff880`059eb000 fffff880`01527666 : 0xfffff880`059eb000
    fffff800`d9d7b450 fffff880`059eb050 : 00000000`50d4b465 fffff880`059eb000 fffff880`01527666 fffff880`03530048 : 0xfffff880`059eb000
    fffff800`d9d7b458 00000000`50d4b465 : fffff880`059eb000 fffff880`01527666 fffff880`03530048 fffffa80`0804a010 : 0xfffff880`059eb050
    fffff800`d9d7b460 fffff880`059eb000 : fffff880`01527666 fffff880`03530048 fffffa80`0804a010 00000000`00000000 : 0x50d4b465
    fffff800`d9d7b468 fffff880`01527666 : fffff880`03530048 fffffa80`0804a010 00000000`00000000 00000000`00000021 : 0xfffff880`059eb000
    fffff800`d9d7b470 fffff880`03530048 : fffffa80`0804a010 00000000`00000000 00000000`00000021 ffffffff`00000000 : arcsas+0x5666
    fffff800`d9d7b478 fffffa80`0804a010 : 00000000`00000000 00000000`00000021 ffffffff`00000000 00000000`00000000 : 0xfffff880`03530048
    fffff800`d9d7b480 00000000`00000000 : 00000000`00000021 ffffffff`00000000 00000000`00000000 00000000`00000000 : 0xfffffa80`0804a010
    fffff880`015238a5 ??              ???
    SYMBOL_NAME:  arcsas+18a5
    FOLLOWUP_NAME:  MachineOwner
    MODULE_NAME: arcsas
    IMAGE_NAME:  arcsas.sys
    FAILURE_BUCKET_ID:  0x133_DPC_arcsas+18a5
    BUCKET_ID:  0x133_DPC_arcsas+18a5
    Followup: MachineOwner
    update your Adaptec SAS/SATA-II RAID WS03 Controller driver to the latest version.

    Adaptec - Technical Support
      My System SpecsSystem Spec

  3. #3

    Omak, WA
    Posts : 34
    Windows 8.1 64 bit

    Thanks! I updated the Adaptec 2405 controller with the latest drivers (dated May 18, 2012 v5.2.0.19076, on their Website) but it didn't help. Adaptec didn't have any driver listed for Windows 8 so it appears that Adaptec needs to get going and make a driver that works with the latest Windows OS.

    I did some searching on Adaptec's Website and found at: What Adaptec products are supported in Windows 8 and Server 2012? that they don't have a driver yet but they say that one is planned. They say that one is on the Windows 8 server CD but I suppose it won't work for Windows 8 Professional.
      My System SpecsSystem Spec

  4. #4

    Tropical Island Pair a Dice
    Posts : 3,030
    Windows 8.1 Pro x64/ Windows 7 Ult x64

    There is a known issue, some systems crash when Hybrid Sleep is enabled.

    Sleep crashes possibly can be stopped by disabling Hybrid Sleep.
    Control Panel > Power Options > Change When the Computer Sleeps > Change Advanced Power Settings >
    Expand 'Sleep', then 'Allow hybrid sleep', click on 'Setting' and change to 'Off'.
    Test your sleep function.
      My System SpecsSystem Spec

  5. #5

    Posts : 5,139
    Win8.1Pro - Finally!!!

    I'm gonna make a SWAG here (Scientific Wild-A**ed Guess) and blame this on AMD Overdrive (for an ATI video card).

    The raw stack has lot's of storage driver's being blamed, along with the HAL being involved - but there's one lone video driver being blamed. Interestingly enough, it's an nVidia display driver (not an ATI driver).

    So, even though there's an nVidia card installed, there's ATI video stuff installed. Please uninstall all of it, then check to make sure that the AODDriver2.sys is uninstalled:
    aoddriver4.01 AODDriver4.01 \??\d:\program files (x86)\amd\overdrive\amd64\aoddriver2.sys Kernel Driver Yes Manual Running OK Normal No Yes
    DO NOT delete the file, it may make the system unbootable! Only use the uninstaller to remove it. If the uninstaller isn't present, please post back and we'll provide suggestions on how to safely remove it.
      My System SpecsSystem Spec

  6. #6

    Omak, WA
    Posts : 34
    Windows 8.1 64 bit

    Hybrid Sleep was already disabled on the computer.

    I uninstalled AMD Overdrive and installed the latest version of AMD Overdrive which is Windows 8 compatible. I never had run the program before the test files were generated and wouldn't think any of the AMD Overdrive files would be in use at boot time. I still get the BSOD when waking the computer out of Sleep Mode.

    The third level MS Support person thinks it is probably the Adaptec driver. We'll have to wait for Adaptec to make a driver that is Windows 8 compatible to see if it resolves the DPC error.

    Last edited by WCarp; 24 Dec 2012 at 23:39.
      My System SpecsSystem Spec

  7. #7

    Posts : 5,139
    Win8.1Pro - Finally!!!

    Your system, your choice.
    Good luck to you!
      My System SpecsSystem Spec

  8. #8

    Posts : 1
    Win 8 Pro x64

    WCarp did you manage to solve this issue?
    I'm facing the same problem on my Windows 2012 Essentials Server!
      My System SpecsSystem Spec

  9. #9

    Omak, WA
    Posts : 34
    Windows 8.1 64 bit

    No, I am still waiting on Adaptec to resolve this issue. A 3rd level MS Support Engineer thinks the BSOD is probably caused by the Adaptec controller driver. Here is his message: "As requested, I would like to inform you that as per the below mentioned link Windows 8 DVD contain the generic driver for Adaptec RAID 2405.

    What Adaptec products are supported in Windows 8 and Server 2012?

    They have planned the updated driver soon and Microsoft is not responsible for hardware drivers."

    Interestingly, Adaptec Support first told me basically that the drivers were on the Windows 8 disk and that I probably needed to somehow extract them from a cab. Later, a Support person told me basically that the Sleep function is not guaranteed to work after Windows XP! I told them that it worked with Windows 7. I believe they said that the embedded driver doesn't support Sleep mode and that they were not going to make a Windows 8 driver that would.

    Later, I received this message from Adaptec: "I spoke with engineering and they expected the Windows sleep function to work corrected with both your Series 2 & Series 5 controllers. Please pull a support log from either of the systems for their review." The issue was eventually escalated to Engineering at Adaptec recently and they are hopefully working on it. I have heard nothing from them after sending them a requested support.log file earlier this week. Also, my impression is that the their latest ASM program is not totally Windows 8 compatible since a tab that was supposed to be visible was not. In order for ASM to generate all of the necessary files in the support.log file Adaptec requested, I had to uninstall it and reinstall it after upgrading from Windows 7 Pro 64 bit to Windows 8 Pro 64 bit. Adaptec has had quite a while to make their drivers totally compatible with Windows 8.

    I also have another computer with a 5805 controller using Windows 7 I would like to upgrade to Windows 8 but I'm going to wait until this issue gets resolved.
      My System SpecsSystem Spec

  10. #10

    Omak, WA
    Posts : 34
    Windows 8.1 64 bit

    I thought I would give an update as for how things are going. I was told eventually by Adaptec that they could not replicate the issue and the case was closed and Microsoft has refused to respond. Just recently, a 3rd level ASUS Support person did a test with the same motherboard (Sabertooth 990FX R2.0) and found that the issue is related to the Adaptec 2405 RAID card. The video is at: Adaptec 2405 Sabertooth 990FX R2 test - YouTube. (The audio is rather low.)

    There was no issue with Windows 8 installed to a hard drive attached to an onboard SATA port but there was when Windows was installed on a hard drive connected to the Adaptec 2405 RAID card. I understood the 3rd level ASUS Support person to say that the test results were the same when using the Rev 1 Sabertooth 990FX board. I have brought this to Adaptec's attention today so I hope that finally this can be resolved soon.
      My System SpecsSystem Spec

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Get BSOD--DPC.Watchdog_Violation When Wake Computer

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